Quick Bluetooth Question - EVO 4G Q&A, Help & Troubleshooting

I just bought a Plantronics Voyager Pro Plus and people are complaining that they cannot here me because it sounds like my audio is skipping. I had a Jawbone Icon before that and took it back for the same reason. I thought it was the earpiece. Now I've been using my original Jawbone and people hear me just fine. I'm starting to believe this issue is with earpieces that connect to phone and media audio like most of the newer ones do, my old jawbone only supports phone audio and works perfectly. I was outside one day and noticed skipping when I was walking and playing music through my Plantronics. I'm wondering if I should do a warranty exchange? I have hardware version 003 Evo, anyone else experiencing this. Oh yeah, they sent this to me refurbished after my original 002 Evo had the screen lifting problem.

jordant2 said:
I have hardware version 003 Evo, anyone else experiencing this. Oh yeah, they sent this to me refurbished after my original 002 Evo had the screen lifting problem.
Click to expand...
Click to collapse
They sent me a brand new Evo when I had an issue. Are you *sure* yours is a refurb?

whats77inaname said:
They sent me a brand new Evo when I had an issue. Are you *sure* yours is a refurb?
Click to expand...
Click to collapse
Yeah I'm pretty sure. It didn't even have that new look. The front edges that are shiny look like they have been polished over or something. Like it had some scratches before. I've had it for about 4 months now and would like to keep it. I'm just having this one bluetooth issue. I really don't want to have to root and flash my rom again but I can't use any of the new bluetooth headsets out and my old one is uncomfortable to me now.
Sent from my PC36100 using XDA App

##786#
look under refurbushed date. if there is a date there, then its a refurb, it it says N/A, then its new.

sitlet said:
##786#
look under refurbushed date. if there is a date there, then its a refurb, it it says N/A, then its new.
Click to expand...
Click to collapse
Nevermind I didn't see the rest of your post.
Ok. Tried this, I guess it's not a refurb. But it is having some serious bluetooth skipping problems.

jordant2 said:
Nevermind I didn't see the rest of your post.
Ok. Tried this, I guess it's not a refurb. But it is having some serious bluetooth skipping problems.
Click to expand...
Click to collapse
Any Updates on this? I got the JayBird Bluetooth Freedom JF3's and they skip a TON in the gym. I thought it was the headset, so I replaced it with a different set.
It still skips.
Any updates are welcome, before I start a new thread.

RJss5 said:
Any Updates on this? I got the JayBird Bluetooth Freedom JF3's and they skip a TON in the gym. I thought it was the headset, so I replaced it with a different set.
It still skips.
Any updates are welcome, before I start a new thread.
Click to expand...
Click to collapse
Unfortunately for me, I found out it was a bluetooth problem with my Evo 4g. Since upgrading to the Evo 3D with the same headsets I have zero skipping. Both while talking and listening to music. I surfed around about this and a lot of people were having various bluetooth issues with the Evo 4g. They've upgraded the 3D to bluetooth v3.0. No problems now.

jordant2 said:
Unfortunately for me, I found out it was a bluetooth problem with my Evo 4g. Since upgrading to the Evo 3D with the same headsets I have zero skipping. Both while talking and listening to music. I surfed around about this and a lot of people were having various bluetooth issues with the Evo 4g. They've upgraded the 3D to bluetooth v3.0. No problems now.
Click to expand...
Click to collapse
Thank you so much for the reply. I was worried that it was an overall HTC problem, but your update about the Evo 3d not having the same issue suggests that it is an Evo 4g issue.

Related

BlueAnt releases the Q2

http://www.myblueant.com/q2/media.php
http://www.myblueant.com/q2/technology.php
Since the Q1 is now "updated", I wonder how this would compare to the t1 bluetooth headset that they sell?
Guess I made a good choice ordering the t1 today. No one seems to be saying, "Wait! The t1 sucks"
the T1 is a great headset i love it but the only problem i have with it is the ear hook the rubber ear holder is not always spot on in the ear. I may look around and see what the price is on this one or see what the latest update does for the Q1.
love the T1; great prices, great sound, and I dumped my Jawbone Icon for it..
hope that with Froyo, you will be able to use all the voice commands on the EVO..
Thanks guys for the input.
Kratos - I remember the thread you started about ordering the t1 from the cellguru. Went ahead, bit the bullet and ordered from them.
On that note, was the product authentic? I mean...was it new condition like you would buy from say...bestbuy or radioshack?
got mine from cell guru; brand new, retail pack..
only down side is NO RETURNS ON BT HEADSETS through them..
Well I read the 300+ reviews and they showed that the products shipped out were authentic and good quality. Only a few people had problems, but cellguru made things right.
Freaking excited because I ordered it with FedEx 2 day shipping. Gotta give my Plantronics Explorer a proper burial
could have saved the money, cause they ship out really fast..I think they are in the Boston area..
redrazr7791 said:
Thanks guys for the input.
Kratos - I remember the thread you started about ordering the t1 from the cellguru. Went ahead, bit the bullet and ordered from them.
On that note, was the product authentic? I mean...was it new condition like you would buy from say...bestbuy or radioshack?
Click to expand...
Click to collapse
yes it was in brand new condition (i had alot of problems opening it in the video lol)
wase4711 said:
love the T1; great prices, great sound, and I dumped my Jawbone Icon for it..
hope that with Froyo, you will be able to use all the voice commands on the EVO..
Click to expand...
Click to collapse
It works great with the Froyo Roms that are out now from AvaFroyo to CM6 i've tried both and all i can say is WOW i love Froyo lol but sadly the battery drain on both is to high right now on both Roms so i'm back to DC3.2.3 for now waiting on Bt fix on damage new Rom Gotta have my BT can't drive now without it ITS THE LAW...
redrazr7791 said:
Well I read the 300+ reviews and they showed that the products shipped out were authentic and good quality. Only a few people had problems, but cellguru made things right.
Freaking excited because I ordered it with FedEx 2 day shipping. Gotta give my Plantronics Explorer a proper burial
Click to expand...
Click to collapse
you will love it the Headset calls off the name of the people that call you and the FREE APP in the market reads off your text messages and if you Get Vlingo you have more functions that will make you Drool Lol....
kratos313 said:
It works great with the Froyo Roms that are out now from AvaFroyo to CM6 i've tried both and all i can say is WOW i love Froyo lol but sadly the battery drain on both is to high right now on both Roms so i'm back to DC3.2.3 for now waiting on Bt fix on damage new Rom Gotta have my BT can't drive now without it ITS THE LAW...
you will love it the Headset calls off the name of the people that call you and the FREE APP in the market reads off your text messages and if you Get Vlingo you have more functions that will make you Drool Lol....
Click to expand...
Click to collapse
Well, Froyo is coming to the EVO in the next day or 2, so, I am kinda glad I held off on rooting..cant wait to actually use the headset the way it was meant to be used!!
wase4711 said:
could have saved the money, cause they ship out really fast..I think they are in the Boston area..
Click to expand...
Click to collapse
I'm in Texas buddy it would take a while to get here. Plus I'm in school so I really needed it ASAP.
As far as FroYo goes, I'm really excited to get the Bluetooth functionality like the push-to-call feature that is missing from 2.1 OS. Hate the fact that I have to connect the Bluetooth and physically touch the screen to dial the person.

Callers say phone sounds like im in a tunnel

I just got two:
Samsung Galaxy S II - Titanium from T-mobile (SGH-T989)
Not rooted, etc...But stock, as they come from t-mobile.
Voice quality is pretty bad on those two units. I can hear the other party muffed. I thought they are on speakerphone or talking thru a headset. Then the person with the other S G II noticed the same issue. I am having hard time understanding the other party in every call. I really got to focus on the conversation
Low voice volume when rocker is on max. It is hard to hear people in street noisy environment.
I talked to T-mo rep and they said that probably the phone is like this, and suggested to go to t-mo store and try one of their units. I wonder if it's the entire batch or the phones are like this.
I am coming from Google Nexus One. I wonder if Ice Cream will solve this issue or cyanogen mod 9. Is it hardware or software issue? Anyone else with similar thoughts?
Honestly, coming from a Sensation, this phone has incredible sound quality and speaker volume.
I think you should warranty both handsets.
I came from the MyTouch 4G... And the SGS2 has such better sound quality than I had with my MyTouch, and I liked the MyTouch... I think you got a bad phone... Two bad phones, if that's possible... Haha
I have the same problem. Sounds like crap. I returned my first one after about 2 days. Got another one and it worked fine for a month or so, yhen the same thing happened. I'm not sure what I'm gonna do now. I can't Stand it.
Sent from my SGH-T989
sharkoparko said:
I just got two:
Samsung Galaxy S II - Titanium from T-mobile (SGH-T989)
Not rooted, etc...But stock, as they come from t-mobile.
Voice quality is pretty bad on those two units. I can hear the other party muffed. I thought they are on speakerphone or talking thru a headset. Then the person with the other S G II noticed the same issue. I am having hard time understanding the other party in every call. I really got to focus on the conversation
Low voice volume when rocker is on max. It is hard to hear people in street noisy environment.
I talked to T-mo rep and they said that probably the phone is like this, and suggested to go to t-mo store and try one of their units. I wonder if it's the entire batch or the phones are like this.
I am coming from Google Nexus One. I wonder if Ice Cream will solve this issue or cyanogen mod 9. Is it hardware or software issue? Anyone else with similar thoughts?
Click to expand...
Click to collapse
Yeah i have notice as well
i've been using it for 2+ month now, it's loud and clear
you guys must have got some duds
the other day another user asked me about the Mic, and after using compressed air to clear it out, is fine now
if you put the phone in your pants or jacket pockets often it might be stuffed
AllGamer said:
i've been using it for 2+ month now, it's loud and clear
you guys must have got some duds
the other day another user asked me about the Mic, and after using compressed air to clear it out, is fine now
if you put the phone in your pants or jacket pockets often it might be stuffed
Click to expand...
Click to collapse
Thank you for your input.
I have no problem with my mic. The other party has no problem either, since I talk to different people, and I still have the same result. I have problem with the speaker, or the sound chip. The phones are brand new so no lint/dust in the speaker, or the mic.
I think Samsung does some changes with every different batch. This one is probably just like this. Nothing can be done. The series I am talking is: Samsung Galaxy S II – Titanium for T-Mobile, manufactured in December 2011 (no headphones in the box).
I am sure a lot of other SG2 s are fine.
The volume is on max, when I call someone (before the other party answers) ringing in the speaker is not clear or crisp, since the volume is on max.
I talked to Samsung today 12/21 and they have not hear of the issue. I talked to t-mobile on 12/20 and they have no solution either.
I guess it’s going on craigslist. Probably this will be normal voice quality for other users, and I will downgrade to Nexus S (hardware wise) until some other nexus appears at the end of the next year.
AllGamer said:
i've been using it for 2+ month now, it's loud and clear
you guys must have got some duds
the other day another user asked me about the Mic, and after using compressed air to clear it out, is fine now
if you put the phone in your pants or jacket pockets often it might be stuffed
Click to expand...
Click to collapse
That's what it is. Talk on my phone you'll clearly see the difference. My old Sensation had horrible call quality until I ran the volume + app but then my battery started dying quickly
So I got rid of it & haven't looked back since.
This is someone coming from an unlocked iphone 4 in white (best call quality besides the Galaxy S2)
My GS2 is so clear and loud I never have to worry about hearing other callers no matter where I am. Take both phones back and have the reps at the store exchange them for you.
If they give you grief, have them make calls from your 2 handsets. Make sure they grab a demo phone to compare yours to
same
I have the same exact issue. Just got my phone a few days ago, enjoying Pandora in the car with the AUX input jack...
A call comes in, I answer, and I can't heard a damn thing! I make sure the In Call volume is set to max, still can barely hear the caller. I turn up my stereo...finish the call...then BAM! Pandora is blasting my ears off!
Incredibly frustrating!
sharko, wondering if you were able to get this resolved via exchange...?
Im on uvkid baseband and macnut eugenes rom
Anyone else having these problems and what do u find better basebands for tmobile im in georgia btw. Im thinking its just this phone, live to know others feedback on his matter
Sent from my SGH-T989 using XDA App
I've had people say the same thing before. I wonder if its the phone or a different problem.
That's why im starting this topic so people can comment and share
Scyke said:
I've had people say the same thing before. I wonder if its the phone or a different problem.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
Have you tried mute then unmute ...lol vibrant owners know what I'm talking about .....
Sent from my SGH-T989
Yea speaker phone on then off goes away but comes back. Seriously what kinda phone does this scrap though these r 500$ phones wth
Oh also there's a noise reduction setting when your in a call as well
yalkowni said:
Have you tried mute then unmute ...lol vibrant owners know what I'm talking about .....
Sent from my SGH-T989
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
My buddy has the same phone same stuff happens to him as well so its not the user
Sent from my SGH-T989 using XDA App
Scyke said:
I've had people say the same thing before. I wonder if its the phone or a different problem.
Click to expand...
Click to collapse
Alright, lets start some basic diagnosing..
Scyke, what baseband and rom are you using?
Sent from my SGH-T989D using Tapatalk
what case are you using?
have you tried without a case?
Yes in using the incipio case on k1d baseband and revenge of macnut
Sent from my SGH-T989 using XDA App
does it work properly if you flash it back to stock without a case?
I haven't tried flashing it back to stock case or no case same results
AllGamer said:
does it work properly if you flash it back to stock without a case?
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

Top Speaker Distortion

Just today I started playing some music and noticed and awful crackling/popping distortion coming from the top speaker at higher volumes. Not loud volumes, but higher volumes. I flashed to sense and CM but it is not a ROM issue. This just started today or yesterday, since it wasn't there 2 days ago.
I am about a 2 weeks over my 14-day return period, and I REALLY don't want a refurb (knowing VZW's awful history of terrible refurbs).
What should I do? :crying:
Bump.
Try a frequency generator app and find the frequency that you hear the issue. I believe that some of the frequency generator apps have left and right balance, which should let you isolate the bad side so it is easier to hear the problem. At least this way it should be obvious whether you have a damaged speaker.
You might be boned, but I have had good units from square trade. Asurion was hit and miss. They actually sent me fouled up units as well as brand new units in box with all accessories with the Rezound.
xdadevnube said:
Try a frequency generator app and find the frequency that you hear the issue. I believe that some of the frequency generator apps have left and right balance, which should let you isolate the bad side so it is easier to hear the problem. At least this way it should be obvious whether you have a damaged speaker.
You might be boned, but I have had good units from square trade. Asurion was hit and miss. They actually sent me fouled up units as well as brand new units in box with all accessories with the Rezound.
Click to expand...
Click to collapse
But what if I have a contract with VZW?
And the frequency generator app makes it MUCH more noticeable.
GrayTheWolf said:
But what if I have a contract with VZW?
And the frequency generator app makes it MUCH more noticeable.
Click to expand...
Click to collapse
You can get Squaretrade or Asurion insurance added to your device.
Verizon probably won't want to issue you a new device. Asurion and Squaretrade will likely issue you a CLN if you do it through insurance. But this speaker issue is probably a manufacturer defect so it should be replaced under warranty, so you shouldn't need insurance on it for this issue. I don't know of a way to get a new device via warranty or insurance, unless they run out of CLN devices. I believe that is what happened with the Rezound-- I think there were so many insurance claims because many of them were defective, so they ran out and had to ship new units instead.
If you can do without for a short period you could send to HTC for repair .. Since s-off/s-on is a pretty easy switch should be no big deal if you can do without or use an old phone
Sent from my SCH-I905 using xda app-developers app
Well, I am going to see if the VZW reps will give me a new one today. It's worth a shot.
I need to make sure I have swapped before 4.3 hits in case it patches the exploit.
Have you tried turning the beats audio off?
Sent from my HTC6500LVW using XDA Premium 4 mobile app
aer0zer0 said:
Have you tried turning the beats audio off?
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Shouldn't make a difference. Isn't the phone designed to run with the beats EQ?
But anyway, I have tried on stock and CM and it is definitely a hardware issue.
That sucks hopefully you can get a bn one
Sent from my HTC6500LVW using XDA Premium 4 mobile app
If its cracking its blown. You can try HTC but they will most likely say user damage. Hope you can get it replaced. Did you install one of sound enhancements that's on here?
Sent from my One using Tapatalk 4
I emailed HTC and got a reply withing the hour. They asked if I had done a factory reset, asked for IMEI, and such.
I replied to them with the info and they haven't emailed me since.
This happened to me on CM. And I had just finished posting on here that I was having ZERO problems with CM.
Anyway, I restored my bonestock backup and the crackling has gone away. Not sure why CM would make that happen.
Sent from my HTC One.
josh995 said:
This happened to me on CM. And I had just finished posting on here that I was having ZERO problems with CM.
Anyway, I restored my bonestock backup and the crackling has gone away. Not sure why CM would make that happen.
Sent from my HTC One.
Click to expand...
Click to collapse
Perhaps because CM doesn't quite have the right kernel settings to handle the more powerful speakers and dedicated amp.
GrayTheWolf said:
Perhaps because CM doesn't quite have the right kernel settings to handle the more powerful speakers and dedicated amp.
Click to expand...
Click to collapse
I had noticed upon flashing CM that the audio sounded piss poor. Could be a preset that needs to be tuned.
mzrdisi said:
I had noticed upon flashing CM that the audio sounded piss poor. Could be a preset that needs to be tuned.
Click to expand...
Click to collapse
Well, switching back to sense and playing anything still has the issue, so it is a hardware problem for me.
Just an update on this.
Sent my phone out today, we will see how fast HTC repairs it.
Update to this thread;
Got my phone back from HTC today! Speakers sound great like they are new!
Nice turn around!
thatsricci said:
Nice turn around!
Click to expand...
Click to collapse
They received it 12:00 PM on Wednesday and shipped it out 3:00 PM on Thursday. A great turnaround.
I even got a free HTC cleaning cloth in the box. I'll post pictures in a bit.

SG4 to HTC One - BT questions

Hey guys,
I'm thinking of buying a HTC One because I'm sick of the SG4's bluetooth compatibility issues, specifically with slightly older BT devices.
Does the HTC One exhibit the same bluetooth problems (dropped connections, inconsistent pairing, music skipping/stuttering)?
Has anyone here moved from a SG4 to a HTC 1?
The HTC One has outstanding Bluetooth. Never drops or stutters.
But, why don't you buy the M8 since the M7 is over a year old?
GrayTheWolf said:
The HTC One has outstanding Bluetooth. Never drops or stutters.
But, why don't you buy the M8 since the M7 is over a year old?
Click to expand...
Click to collapse
+1 BT, even on aosp, works great.
GrayTheWolf said:
The HTC One has outstanding Bluetooth. Never drops or stutters.
But, why don't you buy the M8 since the M7 is over a year old?
Click to expand...
Click to collapse
Ahh, that's easy. I have to buy off-contract to retain my unlimited data plan.
The m7's used value is about the same as my used SG4, so I shouldn't lose much Plan on using Swappa.
tsitalon1 said:
Ahh, that's easy. I have to buy off-contract to retain my unlimited data plan.
The m7's used value is about the same as my used SG4, so I shouldn't lose much Plan on using Swappa.
Click to expand...
Click to collapse
Well, just bought an m7 on swappa.
I assume I just transfer my sim card and activate the m7 on Verizon's webpage?
tsitalon1 said:
Well, just bought an m7 on swappa.
I assume I just transfer my sim card and activate the m7 on Verizon's webpage?
Click to expand...
Click to collapse
You don't even need to do that. Just pop in the SIM and it should be good to go.
tsitalon1 said:
Hey guys,
I'm thinking of buying a HTC One because I'm sick of the SG4's bluetooth compatibility issues, specifically with slightly older BT devices.
Does the HTC One exhibit the same bluetooth problems (dropped connections, inconsistent pairing, music skipping/stuttering)?
Has anyone here moved from a SG4 to a HTC 1?
Click to expand...
Click to collapse
Never had an issue with Bluetooth on Sense 5.5, 6 and CM11. Use it all the time for my car stereo, transferring apks between devices, and using a MBW-200.
My only complaint with the one is battery life. I get around 10-16 hours of heavy to moderate use.
Sent from my One using xda premium
Bluetooth issues on my GS4 was a big reason for me switching. Note only did I not have issues, but my phone would intelligently flip back and forth from car BT to headphones without missing a beat. Ya know, like how it SHOULD work.
Crawshayi said:
You don't even need to do that. Just pop in the SIM and it should be good to go.
Click to expand...
Click to collapse
Great, I'll give that a try Monday night.
Thanks!
Glitch4583 said:
Bluetooth issues on my GS4 was a big reason for me switching. Note only did I not have issues, but my phone would intelligently flip back and forth from car BT to headphones without missing a beat. Ya know, like how it SHOULD work.
Click to expand...
Click to collapse
That sounds real promising!
I'm assuming you do not have any BT issues with the HTC One right?
No Issues Here
Ran stock Verizon HTC One for 6 months with no issues. Rooted and ran CM11 and now NuSense6 4.6 with no issues.
Works great with Jawbone ERA and Beats Bill every day.

All audio through bluetooth?

When I have my bluetooth headset connected, some of the system sounds play both on the phone speaker and through the headset. Is there a way to get all audio through the bluetooth headset when connected?
Based on my experience, all phones do that. Don't remember before, but all of mine have over the last 3 years. My Evo LTE, Note 2, and Note 3 all did the same thing. It drove me crazy for a while, then I finally accepted it an got used to it
stanglifemike said:
Based on my experience, all phones do that. Don't remember before, but all of mine have over the last 3 years. My Evo LTE, Note 2, and Note 3 all did the same thing. It drove me crazy for a while, then I finally accepted it an got used to it
Click to expand...
Click to collapse
Yeah I've notice the same too. Just wondered if there was a way to stop it. Thanks.
Find and edit the smali files to make it do what you want. Honestly I'm surprised no one has made that mod yet, but then again I haven't looked at it to see how difficult it would be :/
Stryke_the_Orc said:
Find and edit the smali files to make it do what you want. Honestly I'm surprised no one has made that mod yet, but then again I haven't looked at it to see how difficult it would be :/
Click to expand...
Click to collapse
I'm not quite sure how to do that. Although I'd like to learn.
DarkManX4lf said:
I'm not quite sure how to do that. Although I'd like to learn.
Click to expand...
Click to collapse
Without actually looking at it, I'd guess it just a decompilation of AudioPolicy.smali and looking for volume controls, but it's been a while since I've dug into androids guts (4.1) so things may have changed...

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