[Q] 3g not connected...refurb phone - Droid Incredible Q&A, Help & Troubleshooting

Hey guys quick question.Just got a refurb incredible and it doesnt detect 3g at all.Talked with the VZW suport for 45 minutes.Went through all the troubleshooting steps 3 times over,did master resets...everything.They're doing a line resolution to this phone to see if it resolves the problem.It is not bricked,I can send/receive messages and make/receive calls.Would rooting it maybe help?The support rep said I might have to have the original software reflashed onto it from verizon.Any help would be greatly appreciated.

Are you in a heavily cemented building? I noticed today that my 3g died and wouldnt reconnect no matter how many times I resetted and battery pull, while I was in class because the coverage and signal just doesnt penetrate the building.

No I was on my house.I even went outside
Sent from my nonsensikal froyo using XDA App

The only thing you can do is turn airplane mode on and off or check the 3G internet connection button in networks.
If that doesn't work the phone is broken, but you can try re-installing an RUU if you want but personally if it was a refurbished phone I wouldn't even bother and I would just get another one.

I tried the airplane mode trick and still nothing.the mobile network button says mobile network turning on but doesn't ever connect.what is an ruu
Sent from my nonsensikal froyo using XDA App
edit: found ruu by searching,should've done that to begin with.I'm just gonna take it to verizon and if they cant do anything I'll just call htc.

Related

Network Connection

Hey all, I have the T-MO and I am having a hard time getting connected to the network. I would like to post my status to see if this is a carrier problem or my phone problem.
Network: T-Mo
Signal strenght -87 dBm 13asu
Mobile Network type. keeps changing from UMTS to HSPA
Service: In Service
Mobile Network state: keeps changing from Connecting and disconnected.
I have rebooted the phone a few times, I am running
Android ver 2.3.6
Kernel 2.6.35.14-SGH-T989
Mod Version Juggernaut -v5.0
Any and all information will be greatly appreciated.
Ciao~
Brad
My phone is doing the same too. I don't think its a phone issue since my bro has a unrooted Mytouch 4g and he does not have internet on his phone either.
I am in San Diego. Where are you located at?
Same here, in San Diego.
My internet just came back up, Tmo must had a small outage.
Mine happens all the time....internet hangs n I have to turn off data n turn back OK...that helps but it is annoying
Sent from my SGH-T989 using XDA
Raul69.atl said:
Mine happens all the time....internet hangs n I have to turn off data n turn back OK...that helps but it is annoying
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Well that was the first thing I tried, turning data on and off, Airplane mode, Even a reboot. No Dice this time.
Things looks like its back to normal for me. I don't know about the others tho. They never said anything yet.

CDMA Nexus - Currently unable to connect to mobile network

Good evening all! Today I restarted my phone for the first time in a week and a half or so, and upon booting up it refused to connect to the mobile network. It says full service 4G, but the bars are gray and therefore no data connection can be established. I restarted my phone once more and then even pulled the battery and sim card and started it up. Nothing has worked. I got home and connected to WiFi just fine, but when I turn off WiFi I go back to no data connection.
Is anyone else using a CDMA Nexus and having a problem? I live in Cleveland, if it's a possible area issue. I haven't called yet, but I have searched all over the internet to no avail.
Currently running stock, rooted, 4.0.4. No other modifications.
No problems here, but I'm a good ways away from you.
well I'm finally able to connect to the network again (the signal bars are blue), but I'm still getting virtually no data connection. It works in sprints of a few seconds, but then doesn't work again for a minute or 2. There's either a problem with my phone or the network...but I'd lean toward the network since it works at times, but not others.
I live in Parma and have noticed spotier service then normal. Hopefully its temporary. Hasn't been too bad. Able to get 4g most of the time.
Sent from CDMA V6 SC GNexus w/Liquid & Franco.kernel

A few questions about the GNex - Network, Mail etc.,

Hi Guys,
So, I've been using the GNex for about a month. I moved to this phone from a Moto Atrix and here is what I have noticed and have looked around but didn't see any good answers to these questions I am having. Hopefully I get some answers here.
Device info:
GNex GSM version on ATT.
Running JB 4.1.1 Stock with Trinity Kernel (rooted and bootloader unlocked).
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
Issue#2: This is with the stock mail app. Specifically the search in this mail app. No matter what, it always returns zero results. Has anyone had this issue with the Mail App? If I use the Gmail app, it works fine. That's what I am using now, but am curious as to what I may be missing that make it not return any search results in the stock mail app.
Q3: Speed Dial: How do you set speed dial on the dialer? Is it even supported?
thanks in advance,
vG
verruckterGeck said:
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
it could be to do with your radio, what version is it? baseband version in about phone. im no expert but when i flashed a jellybean rom i had to update my radio afterwards cause my signal was dropping alot. i also had the same problem later on but that was down to my network operator. before i realised it was them i googled my problem and a few forums suggested that my sim card was goosed. so maybe check those three possibilities? i cant help with the other two issues unfortunately but good luck sorting it out!
Click to expand...
Click to collapse

Phone won't connect to network.

Hi I have a GSM Galaxy Nexus and today I simply stopped receiving signal on it. I don't know how or why. I didn't flash anything or even use my phone at all. At one point it was working fine, then I noticed that where my signal bars should be, I have nothing but greyed out bars and an "X" on top of that. This was hours ago. I called T-Mobile(I use T-Mobile Prepay) and they had me do several things like remove battery and sim, and nothing helped. I have a custom ROM(Black Bean). I have used this ROM for weeks with no issue. Just to make sure I did a nandroid and I restored my old Stock-Rooted ROM. Still no signal. I then did a full wipe did a full wipe and installed Black Bean 3.1.2(older version which I know for a fact works fine) on a clean install. Still there is no signal. If I try to make a call, it tells me to turn off Airplane mode before making a call. But I am 100% that Airplane mode isn't on. I can go and turn it on, then back off even. Still I have no signal. I have no way of knowing if this is my phone or T-Mobile having tower problems. I called but they don't know anything since it was the pre-pay support line call center in India.
I have been generally disappointed with T-mobiles service. I would gladly give up the rest of my current month and re-subscribe to Straight Talk with ATTs Towers right now, but I'd have to get service going with them again and that would cost 45 bucks. And it's a waste if there is something wrong with my phone. So now I don't know what to do! =/
Edit: Quick update, I put in my Straight Talk SIM thinking that even if it were out of minutes, it would at least let me connect to the towers so that I can add more. Still nothing. If I hold down power(under stock) it brings up the power screen and that tells me that Airplane Mode is on even though I have it off in settings. If i click on that message, it says "Airplane Mode is OFF" but it isn't really, because if I go out and back in again, it's back to saying that it's on. However, I do have it turned off in my settings. I will also mention that WIFI does work.
Check if you activated the 2G option under Mobile settings. I had a similar issue a few weeks back. Almost drove me mad.
Sent from my Galaxy Nexus using xda app-developers app
Sounds like your phone is the problem if there's discrepancies about whether airplane mode is on.

Network connection drops and squeeze for assistant stops working

Just checking to see if I am the only one having these issues.
I have the 3 XL on ATT, and I randomly have no internet access over mobile data, even though the notification shows LTE and decent signal strength. Screenshots attached to show what I'm talking about. This has happened about 4 or 5 times since I received the phone a few weeks ago. I went to ATT and got a brand new sim, thinking that my old sim may have been going bad, but that did nothing. Only way to get the mobile network connection working again is to reboot the phone.
I have also noticed a few times that the squeeze for google assistant feature will stop working, and I have to reboot the phone to get it working again. Anyone suggestions? I am leaning towards just doing a factory reset this weekend, but I would like to avoid that if possible.
Thanks
dont know about the edge squeeze assisit not working (i use edge sense module and app) but i have to reboot or go into airplane mode to get data to work when i get the x. maybe using a different apn would help... im on att too
AT&T issues
This is now a problem for me. I have to put my phone in airplane and then back to lte at least once a day in order to get mobile data working again. I'm not really sure if it's a network issue or a phone issue.
Issue for me here too, but I'm in Australia on Telstra network.
Sent from my Pixel 3 XL using Tapatalk

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