Just checking to see if I am the only one having these issues.
I have the 3 XL on ATT, and I randomly have no internet access over mobile data, even though the notification shows LTE and decent signal strength. Screenshots attached to show what I'm talking about. This has happened about 4 or 5 times since I received the phone a few weeks ago. I went to ATT and got a brand new sim, thinking that my old sim may have been going bad, but that did nothing. Only way to get the mobile network connection working again is to reboot the phone.
I have also noticed a few times that the squeeze for google assistant feature will stop working, and I have to reboot the phone to get it working again. Anyone suggestions? I am leaning towards just doing a factory reset this weekend, but I would like to avoid that if possible.
Thanks
dont know about the edge squeeze assisit not working (i use edge sense module and app) but i have to reboot or go into airplane mode to get data to work when i get the x. maybe using a different apn would help... im on att too
AT&T issues
This is now a problem for me. I have to put my phone in airplane and then back to lte at least once a day in order to get mobile data working again. I'm not really sure if it's a network issue or a phone issue.
Issue for me here too, but I'm in Australia on Telstra network.
Sent from my Pixel 3 XL using Tapatalk
Related
Hi guys, I need some serious help. I had the original Note and upgraded to the Note 2. My wife got my original Note. The Note 2 is not rooted. I had my new Note 2 for about 4 days, when I notice that my 4G/LTE (I am in Denver) "switches off" and then I don't have a data connection (can't connect to internet etc.), but I still show full towers on the phone and I can make phone calls. When I restart the phone, the connection is restored and I have 4G/LTE. I can also restore my 4G/LTE by switching my phone back and forth between airplane mode.
At times I would be hours without a data connection and then suddenly the connection restores itself (without me restarting the phone). I have compared my connection to my wife's original Note and her phone has constant 4G/LTE, even when I have no connection on my new phone. It is not area specific since I might have no data connection in the morning, but in the afternoon everything is fine (that is now if I don't restart the phone and just leave it be). I took the phone back to Best Buy and exchanged it for a new one and I have the same problem with this phone.
It is driving me crazy since I need my data connection. I've been on the phone with ATT and we've reset the phone and did all that. No luck. They are checking into "other solutions" but I am not hopeful. My questions:
1) What can I do. Anybody else with this problem and how did you fix it.
2) Is this a phone problem or tower / ATT problem (I don't think tower since my wife's Note is working fine)
3) Should I wait for ATT or try and exchange this again for a third time? My 30 days are running out.
Any input will be much appreciated.
Thanks
AB
Execusa said:
Hi guys, I need some serious help. I had the original Note and upgraded to the Note 2. My wife got my original Note. The Note 2 is not rooted. I had my new Note 2 for about 4 days, when I notice that my 4G/LTE (I am in Denver) "switches off" and then I don't have a data connection (can't connect to internet etc.), but I still show full towers on the phone and I can make phone calls. When I restart the phone, the connection is restored and I have 4G/LTE. I can also restore my 4G/LTE by switching my phone back and forth between airplane mode.
At times I would be hours without a data connection and then suddenly the connection restores itself (without me restarting the phone). I have compared my connection to my wife's original Note and her phone has constant 4G/LTE, even when I have no connection on my new phone. It is not area specific since I might have no data connection in the morning, but in the afternoon everything is fine (that is now if I don't restart the phone and just leave it be). I took the phone back to Best Buy and exchanged it for a new one and I have the same problem with this phone.
It is driving me crazy since I need my data connection. I've been on the phone with ATT and we've reset the phone and did all that. No luck. They are checking into "other solutions" but I am not hopeful. My questions:
1) What can I do. Anybody else with this problem and how did you fix it.
2) Is this a phone problem or tower / ATT problem (I don't think tower since my wife's Note is working fine)
3) Should I wait for ATT or try and exchange this again for a third time? My 30 days are running out.
Any input will be much appreciated.
Thanks
AB
Click to expand...
Click to collapse
While it's possible you've received two faulty phones, the more likely culprit is the only thing that hasn't been changed out. The SIM card.
Synner12 said:
While it's possible you've received two faulty phones, the more likely culprit is the only thing that hasn't been changed out. The SIM card.
Click to expand...
Click to collapse
Good idea, I will get the SIM card changed out. Thank you for your input.
Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
madas said:
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
Click to expand...
Click to collapse
It happens all the time for me. I've not been able to figure out why it happens, but I've seen some speculation in other threads where people think it can break when switching between H+, 4G, LTE, etc. Some people have reported that switching to airplane mode and back fixes it, but it doesn't work for me. Only a reboot will fix it for me.
Here is another thread with some discussion on it:
http://forum.xda-developers.com/galaxy-s6-edge/help/mobile-network-data-connection-drops-t3097605
Thanks for the response. I'm not happy to hear it appears to be happening to everyone. I wonder if any of the carriers have reported this to Samsung?
I cleared the cache partition on my phone 2 days ago and I've been good since...that doesn't mean it fixed it but its been a while since I had 2 good days!
THIS HAPPENS TO ME OMG!!! I thought I was going crazy... it happens quite often in NYC where we travel by subway underground... Switching to Airplane mode then back indeed fix it majority of the time, but it doesn't work sometimes...
Also, this happens when i am on Wifi for extended period of time, and then leave WiFi, the phone will show 4G LTE but wont' push any data.
Going into Phone status will show that you have no IP Address...
edit: btw, i've done an exchange with Tmobile, and still happens on the phone, Swapped SIM card as well, doesn't solve the problem. T-Mobile ran diagnosis, and found nothing wrong. I suspect it might be T-Mobile's network configuration...
Also, I can almost 100% reproduce this when I am playing a game that requires periodic connection (like loading acount info), and then playing in the subway while doing data connection between subway station (we have internet at the station, but not in the tunnel) will break my 4G LTE data connection...
On Project Fi and I've noticed that my LTE / Mobile Data goes "!" often, usually when I move from Wifi to Mobile Data I'll notice it, so I'm not sure when exactly it's happening. Simply toggling data off and on again has resolved it instantly.
I've run into some issues with Wifi as well on my work network doing the same thing, although my home network seems fine. Toggling wifi on and off seems to fix this as well.
Just super annoying and honestly an issue if it's happening when I have no network and can't receive texts or something because of it... (Haven't actually checked if it effects texts etc. I'll check next time it happens and report back)
Same issue here. I think I'm returning the phone.
For me, I have to turn off mobile and turn it back on.
Please let us know. I am on project Fi and I am worried about compatibility.
I already know going into it that I am losing my network switching capabilities in addition to losing the Google VPN function and autoconnecting to Google partnered secure wireless networks.
However, with the bull**** Google pulling trying to give me $260 for my pixel 3XL, which is less than a year old, I refuse to buy another pixel device until they get their **** together.
I have checked tons of boards and I don't see anything about OnePlus 7t users and Project Fi. Just speculation.
Thanks in advance!
Sent from my Pixel 3 XL using Tapatalk
I am on Google Fi and noticed the same issue. The problem is worse when there is week wifi signal and the phone switches from wifi to cellular. Sometime I want to wait until the ! disappear, but it just stay like that until I toggle the cellular or airplane mode
Same here. Doesn't always switch from WiFi to LTE when I leave the house.
I'm hoping someone has seen this and knows the solution.
I have a Pixel 3XL, bought Nov.`18. Unit has a case, never dropped outside, it's in immaculate condition.
A few weeks ago, I noticed the LTE Connection would restart every 8 to 12 seconds (going from LTE - LTE+, back to LTE)
I did a ton of things (restarted device, safe mode, Factory Reset with stock setup (no backup) and even did a Factory Image restore of Android 10 from September)
Nothing has resolved this issue. The case has been removed, a different SIM Card was purchased.
Even when changing the connection to 3G, it changes from HSPA - to 3G every 10-15 seconds. I've disabled VoLTE and even used the phone after factory image restore, with a new google account (to make sure no settings were copied over from previous install). Checked APN settings, all good there. I've had every PIXEL phone on my carrier (Rogers, in Toronto) without any issues like this.
At this point, I am thinking hardware.,
Does anyone have any insight into why this would just start randomly in November?
Code:
Video of the LTE+ Connection dropping to LTE, then back to LTE+ :
https://streamable.com/zsylg
Mine and now my pixel 4 have a similar issue. But it seems to randomly drop to 3G and get stuck until I put it in airplane mode and take it out...
Mech8 said:
Mine and now my pixel 4 have a similar issue. But it seems to randomly drop to 3G and get stuck until I put it in airplane mode and take it out...
Click to expand...
Click to collapse
Take a SIM Card from a different Carrier, see what happens. That will show if its Hardware, if it keeps happening.
Mine had the LTE connection reset every 10 seconds no matter what SIM Card I used from different carriers.
I got a replacement Pixel3XL today, and the new unit is working perfectly - so it was hardware 100% on my end.