Somehow mysteriously today my camera lens cracked :'( I don't have warranty or protection on my phone either. What would be the best thing for me to do to try and get a new one?? I take very very well care of my phone and even though its just the lens, it hurts and u use my camera a lot. What's your guys advice? Thank you in advance.
Sent from my EVO's 4G You?........I thought so
i have taken my evo apart plenty of times but one thing i notice is that you can not my just a lens because it is built in with the backplate the thing that is red and black maybe theres a way but i dont think so i have taken mine apart to sand the black off to red and didnt see any way to change just the lens so if thats the case get on ebay and search for evo housing i may be mistaking but i really dought u can just replace the lens glass .....another option is take it to your local repair sprint store and if there not **** heads they will help you in some way
krazydude4g said:
i have taken my evo apart plenty of times but one thing i notice is that you can not my just a lens because it is built in with the backplate the thing that is red and black maybe theres a way but i dont think so i have taken mine apart to sand the black off to red and didnt see any way to change just the lens so if thats the case get on ebay and search for evo housing i may be mistaking but i really dought u can just replace the lens glass .....another option is take it to your local repair sprint store and if there not **** heads they will help you in some way
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watch your language, boy.
Take it to a Sprint repair store. They will fix it for $35 if you dont have insurance.
Sent from my PC36100 using XDA App
chazglenn3 said:
Take it to a Sprint repair store. They will fix it for $35 if you dont have insurance.
Sent from my PC36100 using XDA App
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I'm rooted so should I unroot first?
Sent from my EVO's 4G You?........I thought so
I didn't unroot when I took mine in for a new camera lens cover.
Sent from my PC36100 using XDA App
chazglenn3 said:
I didn't unroot when I took mine in for a new camera lens cover.
u shouldnt have too anyways lol. its a physical issue not software issue
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What if they notice that you are rooted, can they cancel your warranty for any future software related claims?
that would be pretty shady of them, but i cant sy for sure, but if i worked there and i noticed dat, i might make a note out of it. idk.
there not suppose to fix it if its rooted but put a stock rooted rom on it for now so they wont notice i have a couple buddys that work at the sprint store they are rooted but if you brng a phone in there rooted they will try to fix it for free if its not a big deal but thats them lol idk about others he told me there not suppose to but they might try
Related
i just dropped my evo and shattered the glass. I have the insurance, so no worries. My question is based on other experiences, should I unroot before I take it to the sprint store and have them poke around in it? Didnt know if it mattered or not...
Same here...
Same thing happen to me this morning. My replacement phone will be here tomorrow. I wasn't planning on unrooting it. I'm not sure why a 3 party replacement company will be concerned about rooted phones but if someone has experienced problems in the past please share.
in most cases it should not matter if it was not the root that broke it and in this case it has nothing to do with it but if you are worried about it call your sprint store and ask them if they have no problem with it take it in if not you never have to tell them who you are so dont take it in and try another route
My advise with insurance is to always report the phone lost. Otherwise you have to send it back and if they don't receive it for some reason they will try and charge you. If you report it lost you can just loose it in the trash can or use it as spar parts.
So if something in my pocket broke my camera lens, sprint will still honor the insurance despite my phone having been rooted?
Sent from my PC36100 using XDA App
zone23 said:
My advise with insurance is to always report the phone lost. Otherwise you have to send it back and if they don't receive it for some reason they will try and charge you. If you report it lost you can just loose it in the trash can or use it as spar parts.
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well, i was under impression that theres no charge for repairs with the insurance. I was told $100 if lost/stolen/water damage, free otherwise
milkit said:
well, i was under impression that theres no charge for repairs with the insurance. I was told $100 if lost/stolen/water damage, free otherwise
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I was under this impression as well. Thought the fix changes were free with insurance or 35 dollars without as long as the phone was not broken into 3 or more pieces or no more than 3 (can't remember)
glockliberty said:
So if something in my pocket broke my camera lens, sprint will still honor the insurance despite my phone having been rooted?
Sent from my PC36100 using XDA App
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Yes they will. I had my broken plastic cover over the camera lens replaced using the insurance. Took the phone in rooted, running Fresh and themed. No problems at all.
Sent from my PC36100 using XDA App
Hello,
I am trying to permanently brick a evo and get rid of clockwork mod.
I cracked my whole screen and am trying to get a replacement.
What would be the best way to brick my phone and get rid of clockwork mod?
I already tried un rooting, got s-on again but couldn't delete superuser which they check.
Suggestions?
Thanks all!
Oh no worries. They replace screens for $35.
If the phone is fine then they will replace your screen no problems
Sent from my PC36100 using Tapatalk
novanosis85 said:
Oh no worries. They replace screens for $35.
If the phone is fine then they will replace your screen no problems
Sent from my PC36100 using Tapatalk
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Do they do this at sprint? Also I have insurance on the phone and brought it in they said they couldn't after they saw the superuser icon :/
Any ideas? Is the 35 with insurance or without
Kyledlindgren said:
Do they do this at sprint? Also I have insurance on the phone and brought it in they said they couldn't after they saw the superuser icon :/
Any ideas? Is the 35 with insurance or without
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Bring it in to a different store. Rooting a phone cannot crack a screen, obviously. They were just being dicks. Also, if you decide to go the insurance route, they don't care if you're rooted.
_MetalHead_ said:
Bring it in to a different store. Rooting a phone cannot crack a screen, obviously. They were just being dicks. Also, if you decide to go the insurance route, they don't care if you're rooted.
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Sweet trying tomorrow thanks!
Hey you can always "accidentally drop it in the toilet or sink it"-->> http://www.youtube.com/watch?v=7ll_PkjeAgU
Phillysphinest1 said:
Hey you can always "accidentally drop it in the toilet or sink it"-->> http://www.youtube.com/watch?v=7ll_PkjeAgU
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It wouldnt die... wow
Just brought my wife's phone into Sprint today with a shattered screen. Her phone was rooted and they didn't say a thing. 1 hour later, brand new screen and they replaced the bezel around the screen that was dented from a previous drop. Free since we have TEP.
The glass and the bezel are actually all one piece. They replace the entire front of the phone for cracked screens.
Okay guys... Well Long story short my phones screen doesn't work anymore.
Long story: I was using my phone like usual and when I was finished I put it in my Pocket. I dIdnt realize I had a credit card in that pocket as well, next thing I know I take the phone out and between the screen and the keyboard is the credit card wedged between. I take it out thinking it'll all be fine but when I slide the keyboard Out I hear what sounds like crumbling paper and I look at the back of the phone and there is this black tape looking thing sticking Out From the phone. And now my screen doesn't come on...
I have no warranty I'm just under the one year. What will I have to pay to get this fixed?
I know on inssurance its free but for a new screen its around 50 but what you describe is like you unattatched the whole top half of the phone almost and you'll need a new phone. =[ I think the paper sound is the connection of the display to the phone board.
Sent from my OG Epic
Biggoron said:
I know on inssurance its free but for a new screen its around 50 but what you describe is like you unattatched the whole top half of the phone almost and you'll need a new phone. =[ I think the paper sound is the connection of the display to the phone board.
Sent from my OG Epic
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Aw man I was hoping it would be less, so they can't just connect the screen again does anyone know? I'll start looking for epics for sale around here on cl just in case
Did you try your closest repair place ie. Geek Squad or Samsung service center? I'm sure they can give you a price of some sort
shirtlessrabbit4 said:
Did you try your closest repair place ie. Geek Squad or Samsung service center? I'm sure they can give you a price of some sort
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No since it literally just happened an hour ago
Im going to visit a sPrint store tomorrow afternoon and check it out if it's more than 50$ I'll just go ahead and buy a craigslist epic.
Okay so I went in and they offered to fix it for me or replace the phone if needed for $35, I got it fixed now for that price. I'm back to normal now after a few hard bricks from using odin, yes hard bricks, no lights nothing. I'm happy hah
Sent from me.
And just like that I'm back to being mad. I've gone back already because they jacked up my slver ring around the phone, and they said they did it by mistake, I understand its confusing tearing this phone down. Buuuuuut now I have to go back though because my my phone speaker will not work...
Sent from me.
if you have the tools, you can insert the display ribbon cable yourself but i wouldn't advise it unless you've done it before.
Dougrun said:
if you have the tools, you can insert the display ribbon cable yourself but i wouldn't advise it unless you've done it before.
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Nah the cable looked ripped they actually had to replace it with another phones screen. But looks like I'm going back since they messed up my speaker.
Sent from me.
Oka well my speaker was broken and they couldn't fix it since thy didn't have parts s they're ordering me a relcemnt. Should get it in about 48 hours. Sorry for the tpypos I'm on stoc, havet been in a while... LOL this sucks
Sent from my SPH-D700 using xda premium
ac16313 said:
Oka well my speaker was broken and they couldn't fix it since thy didn't have parts s they're ordering me a relcemnt. Should get it in about 48 hours. Sorry for the tpypos I'm on stoc, havet been in a while... LOL this sucks
Sent from my SPH-D700 using xda premium
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Hahaha piece of crap keylag glad ur getting ur epic fixed
Sent from my OG Epic
Here in So Cal I go to third party authorized repair centers.. They are authorized to fix phones and they don't have to go by Sprint's policies.. The 2 by my house will swap parts out for free with phones that have other issues.. This lets you get your phone fixed for free even if you have no insurance and they get free publicity..
Haha tanks Biggoron
celsius0010 said:
Here in So Cal I go to third party authorized repair centers.. They are authorized to fix phones and they don't have to go by Sprint's policies.. The 2 by my house will swap parts out for free with phones that have other issues.. This lets you get your phone fixed for free even if you have no insurance and they get free publicity..
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Thts cool this is a sprint repair center but it int run by sprint, but they seem to hav te same policies, but I though you only got a replacement with insurance, and I though they charged yu $100 for it?
Sent from my SPH-D700 using xda premium
hey guys, i went canoeing today and i didnt notice my girlfriend brought my phone
She flipped the canoe. Sank my phone -.-
Now my screen is unresponsive and blinks. Take it back into sprint, right? well it turns on.. so they would check for other damage to the phone besides water damage right? so theyd turn it on..well thatd be okay, except i have a custom boot animation.. I could simple just odin back to stock but Idk why, perhaps the waterdamage.. but odin wont work, itll recognize it sometimes, and when it does itll just check the MD5..
So i cant odin to stock and they can easily tell its rooted..will they refuse to work on it? or should i perma-brick it or something? any ideas lol.. im stuck without a phone for two weeks either way
hopefully we have ICS source by then =P
Water damage isn't covered by the store as part of regular warranty. You'll have to call the insurance company.
Water damage voids insurance. Report it stolen
Make friends with a tech and have him say that the LCD was just fried lol
Sent from my SPH-D710 using xda premium
Don't report it stolen. They may require a police report.
Sent from my SPH-D710 using xda premium
they will take it apart and find the water markings, and corrosion. lost / stolen would get you the same result... file a claim with Asurion if you have TEP. sprint.com/protection. it's a $100.00 deductible.
also, Sprint does not have a policy against rooted devices. it doesn't matter if it is stock or not.
Sent from my SPH-D710 using xda premium
hrffd said:
Water damage voids insurance. Report it stolen
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Just call the insurance company and tell them the truth. You'll have to provide a police report if you report it lost (I believe), and it's a felony to file a false police report.
You don't have to show a police report if it's lost. I know from experience as I did this last month.
Sent from my SPH-D710 using XDA
cgalleria93 said:
You don't have to show a police report if it's lost. I know from experience as I did this last month.
Sent from my SPH-D710 using XDA
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It's no different. Water damage gets you the same $100 deductible that a lost phone gets.
Sent from my SPH-D710 using Tapatalk 2
Run over it a few time so and just send them your screen I had a forklift run over mine i sent them just the screen and I got a new phone (HTC evo 3d) but I have a sg2 now
From the 2nd galaxy
hrffd said:
Water damage voids insurance. Report it stolen
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That is one of the main things insurance covers. :banghead:
Sent from my SPH-D710 using XDA
Wow u guys dont know **** about the insurance. 1 the tep covers everything even water damage 2 reporting it los/stolen does not require a police report. 3 u mind as well just try and scam them at the store the worse that will happen is they find out about the water damage and notate your account and ull still have to pay the deducable anyway which youll do anyway if u want you phone
Sent from my SPH-D710 using xda premium
krisI0N said:
hey guys, i went canoeing today and i didnt notice my girlfriend brought my phone
She flipped the canoe. Sank my phone -.-
Now my screen is unresponsive and blinks. Take it back into sprint, right? well it turns on.. so they would check for other damage to the phone besides water damage right? so theyd turn it on..well thatd be okay, except i have a custom boot animation.. I could simple just odin back to stock but Idk why, perhaps the waterdamage.. but odin wont work, itll recognize it sometimes, and when it does itll just check the MD5..
So i cant odin to stock and they can easily tell its rooted..will they refuse to work on it? or should i perma-brick it or something? any ideas lol.. im stuck without a phone for two weeks either way
hopefully we have ICS source by then =P
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Dump ur girlfriend.
Sent from my SPH-D710
Rooting is covered as stated by someone else. The other thing you have to take into account, would running stock have kept the phone from being ruined? Would you have been able to restore it any better? No, you didn't kill it by flashing something. If they give pushback print out the memo that's posted and use my reasoning.
Must be that kind of weekend. My phone got submerged in water yesterday but surprisingly when I took the cover off it seemed pretty dry. Shaking the phone I could hear water so I sat it out in the sun for about 45. Slapped the battery back in and here I sit playing with my phone like nothing happened. Who said Samsung build quality sucks?!!!!!!!!!
Sent from my SPH-D710 using Tapatalk
I dropped my phone in the toilet before, and sat it in rice for about a day and a half and never had 1 issue. I also re soaked it in clean water.
polska2180o said:
Dump ur girlfriend.
Sent from my SPH-D710
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Lol that would have been the first thing i did
Sent from my SPH-D710 using xda premium
Don't blame dropping your phone in the toilet on your gf
It's my phone...any mis takes...sry
How long have you had your phone? Because I'm pretty sure if it's longer than a month they won't replace it for free. So you have to go through the insurance anyways so it shouldn't matter what u say. But if you just got the phone the only thing that sprint looks at right away is a indicator in on your battery that changes color when water damaged.
So if your within your free replacement period buy a battery take it to sprint and tell them it wont boot. And yes I've taken rooted devices so far as to where the sprint rep got it into CWM mod and didn't say a thing. (prob didn't know what it was)
FYI I was still learning how to root and flash so needless to say, it wasn't the first or last phone I got a phone replaced. And they sent me a free replacement no questions asked. but if you can hard brick that would probably be in your favor. And FYI other than water or intentional damage. Samsung has a year warranty on there phones. I know because we just sent my buddy's et4g for the power button sticking. Reason why I don't usually buy insurance.
sergioperalta81 said:
How long have you had your phone? Because I'm pretty sure if it's longer than a month they won't replace it for free. So you have to go through the insurance anyways so it shouldn't matter what u say. But if you just got the phone the only thing that sprint looks at right away is a indicator in on your battery that changes color when water damaged.
So if your within your free replacement period buy a battery take it to sprint and tell them it wont boot. And yes I've taken rooted devices so far as to where the sprint rep got it into CWM mod and didn't say a thing. (prob didn't know what it was)
FYI I was still learning how to root and flash so needless to say, it wasn't the first or last phone I got a phone replaced. And they sent me a free replacement no questions asked. but if you can hard brick that would probably be in your favor. And FYI other than water or intentional damage. Samsung has a year warranty on there phones. I know because we just sent my buddy's et4g for the power button sticking. Reason why I don't usually buy insurance.
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Even if it is less than a month, if it goes for a swim, they won't replace it in store, simple as that.
SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
stevek216 said:
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
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hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
Xiutehcuhtli said:
hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
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I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
engine95 said:
I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
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No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
Xiutehcuhtli said:
No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
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Oops. Guess I should have read it before posting. Anyway... Nice video.
Sent from my LG-LS970 using XDA Premium 4 mobile app
I'm not sure where to find instructions. It takes a weird screwdriver but other than that I think it's just a matter of taking out the bottom screws, removing the back, and carefully disconnecting and reconnecting the battery
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
PartimusPrime said:
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
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No and No. We didn't buy the phones from Sprint so we have not spoken with them about it. Certainly doesn't help that there isn't a corporate store or repair facility anywhere near me.
If you don't want to do anything with it, send it to me. Would love spare parts lol.
Xiutehcuhtli said:
SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
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I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
AdriVelazquez said:
I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
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I will keep you updated, have a few last things I am going to try before officially giving up.
jonahly said:
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
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Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
Xiutehcuhtli said:
Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
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I don't mind you sending it first to him to remove the black plating and then mailing me the device with the cracked back plating.
Also, if I happen to revive and you still want it, I'll send it back to you.
sprint doesnt usually care if its warranty or not, ive gone in and had them fix just about anything and they charge me the standard 35 dollar fee if you dont have insurance, the only thing they dont cover is screen/water damage. screens are 100 i believe to swap.
damn i need the back plate too
I'd be willing to send you some money for your front assembly! I got screwed by a Chinese seller when I bought a replacement for my cracked screen. The new screen registered touches constantly when I'll not touching the screen, scratches and discoloration on the ACTUAL LCD (ie not the glass) and my volume buttons got borked during the swap $95 well spent... So I'd could definitely use it since its my daily driver right now. I'd love you man!
Sent from my LG-LS970 using xda app-developers app
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
_Epic said:
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
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Will they open it up and see that I have taken the tape off the battery terminal and tell me to take a hike? Also, does it matter that I didn't purchase it from Sprint?