My phone fell out of my pocket and fell about 5 to 6 feet onto concrete spider webbing my screen...
My question is: is it possible to fix myself?
Other question: I have insurance, but would I be able to upgrade to the MyTouch 4G with the insurance claim and paying the difference of 50$ of the phones cost?
Sent from my T-Mobile myTouch 3G Slide using XDA App
You won't be able to upgrade, the insurance is through Asurion, not T-Mobile, you will get either a refurbed or new one from them. I used them for a Blackberry you get the replacement within a day, you keep everything except the actual phone.
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archie53 said:
You won't be able to upgrade, the insurance is through Asurion, not T-Mobile, you will get either a refurbed or new one from them. I used them for a Blackberry you get the replacement within a day, you keep everything except the actual phone.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Click to collapse
Actually you can get a different phone. The phone just has to be within the same or a lower class of phone, which is determined by price mainly if I remember correctly. There's a chart that spells it all out. Like if I had a vibrant with insurance, and it broke, I would be able to get a mt4g or g2 since they are the same class phone.
Sent from my T-Mobile myTouch 3G Slide using XDA App
I didn't know that but why would you want a lower class phone? I know I wouldn't cause down from the Slide is not a pretty sight.
Sent from my T-Mobile myTouch 3G Slide using XDA App
What about me being able to replace the glass myself is that possible?
Sent from my T-Mobile myTouch 3G Slide using XDA App
You could certainly try it yourself, but if you screw it up you'd be out a phone. And it depends on what's wrong, if it's just the digitizer, you can buy one of those on eBay pretty cheaply. But the LCD doesn't have a replacement on the market right now, I know because I have a phone with a broken LCD. The digitizer is the top layer which relays touch, the LCD lies underneath and projects the display.
Related
does anybody know how to change out the screen? cracked mine then i guess humidity messed up the lcd part and now the screen has like a dark spots in it. any help?...
Replce it
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Its expensive to replace whole phone...just the screen
Your only way to get a part would be to buy a broken slide off ebay (with a working screen). Considering the device is so new and all the units are still in warranty you are not likely to find that.
Ya no warranty cuz it is cracked
Right now, iaren't you wishing you purchased the couple dollar a month insurance?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Gone through too many phones, can't have insurance....
The insurance is not on the phone but the account
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I dropped original evo and broke the screen. I'm getting EVO replaced, steps needed to get rooted again. I have rom backed up with rom manager, apps with titanium. any easy way to root new phone? Please help...
Sent from my Sprint HTC EVO 4G using Tapatalk
Sent from my Sprint HTC EVO 4G using Tapatalk
Sent from my Sprint HTC EVO 4G using Tapatalk
Can anyone help?
Sent from my Sprint HTC EVO 4G using Tapatalk
There are multiple threads on how to do this, simply search or google it.
Also this is posted in the wrong section (Q&A or the rooting threads)if your looking for help.also shows that your lazy and want your hand held instead of spending some time reading or researching your how to needs just like the test of us do...=)
Sent from my PC36100 using Tapatalk
If you take your phone to a sprint store with repair service they fix cracked screens for $35 without insurance. FYI Happened to me.
imex99 said:
I dropped original evo and broke the screen. I'm getting EVO replaced, steps needed to get rooted again. I have rom backed up with rom manager, apps with titanium. any easy way to root new phone? Please help...
Sent from my Sprint HTC EVO 4G using Tapatalk
Sent from my Sprint HTC EVO 4G using Tapatalk
Sent from my Sprint HTC EVO 4G using Tapatalk
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Hey, I work for sprint as a service manager. If you have a cracked screen you can get just the screen replaced for free if you have the insurance, if you don't then just pay the 35$ to get it fixed. When they replace your phone you get a referb. Most times those still have issues, if you live up around my area i'll even do it for ya. (i need the tickets lol)
worst case scenerio is you pay the 35 dollars.
They don't care if you are rooted vs unrooted, they make their money or you use your insurance.
I was fully rooted on Fresh's rom and dropped my phone in a parking lot, 35 dollars later it was fixed.
Funny enough -- I got it fully replaced a week later for a lingering issue with my 4G keys. I'm incredibly impressed with sprint's service -- I didn't ask for any special treatment (unrooted and returned to stock)
The refurb I got in return has been flawless. I was a convert from Apple after 4 years. Sprint IMO has really stepped up the game in terms of customer satisfaction and value.
Makdasamurai said:
Hey, I work for sprint as a service manager. If you have a cracked screen you can get just the screen replaced for free if you have the insurance, if you don't then just pay the 35$ to get it fixed. When they replace your phone you get a referb. Most times those still have issues, if you live up around my area i'll even do it for ya. (i need the tickets lol)
Click to expand...
Click to collapse
Live in central, ohio....
Sent from my Sprint HTC EVO 4G using Tapatalk
agreed with previous comments with regards to sprint.. AWESOME customer service. And the 35 fix is rediculously awesome! My dog chewed on my my wifes NN screen (no i am not joking)... no questions, no nothing. They gave me a "new" phone for 35!! A-MAZING!
Anyway... to the OP...
Here is a link for rooting again...
http://tinyurl.com/3yojsfd
hey, i have a mytouch slide bought back in september of 2010, my camera has become a fuzzy mess and wont focus over night and my keyboard has 5 keys not lighting up, i was wondering of t-mobile will send me a replacement or this is not enough problems for a new one.. thanks
Try a store first if it's nearby, or you'll have to pay for the shipping of the replacement through the mail. But you should absolutely be eligible to have it replaced for free, if it isn't water damage and stuff like that.
Sent from my T-Mobile myTouch 3G Slide using XDA App
What if you run on AT&T?
Would T-mobile still replace my phone? It is technically a T-mobile product...
Ok so tmobile was called and a warranty exchange will be done. The whole phone including the battery cover and all that were taken to ups to ship to wherever it needs to be. This is much different from when I had my mytouch slide warranty exchange. I used to get the new/refurbished phone first and then have the messed up one shipped back later (back cover of the messed up phone was transfered to the new/refurbished one). Why is it not the same anymore? Is it because its a white galaxy s2? Or has tmobile changed the warranty exchange process?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Only time I've done a warranty exchange was on my Sensation back in August. T-Mobile shipped me the replacement phone and I shipped them mine in that same packaging. Not sure if they have changed things. You may want to call them and ask to make sure. Unless you are doing the warranty through Samsung. They would require you to send in your phone.
Pretty much how it was done with the mytouch slide I'm using now. Maybe its a different process since I've only had the galaxy s2 for 3 days?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
That's weird when I bought my g2x I did an exchange like the next day because of reboot issues and I did it like u said they send replacement then u send faulty device I would call and check
Sent from my SGH-T989 using XDA App
Maybe because the white galaxy s2 is limited? When I got the phone it had to be back ordered and it took a whole week to get in stock. Its probably effecting the way warranty exchange works on this phone. I can't contact tmobile myself because my dad is the one who did the warranty exchange for me. I asked him why the exchange is being done that way and according to him, he said tmobile asked him to ship the phone then when they get it, ill get the replacement and I know that's not how it worked when I had other tmobile smartphones exchanged.
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agentg1001 said:
Maybe because the white galaxy s2 is limited? When I got the phone it had to be back ordered and it took a whole week to get in stock. Its probably effecting the way warranty exchange works on this phone. I can't contact tmobile myself because my dad is the one who did the warranty exchange for me. I asked him why the exchange is being done that way and according to him, he said tmobile asked him to ship the phone then when they get it, ill get the replacement and I know that's not how it worked when I had other tmobile smartphones exchanged.
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Think yo daddy either did it wrong or got bamboozled.
Sent from my SGH-T989 using xda premium
If you've only had the phone for 3 days, why not take it back to where you bought it from and exchange it?
shorty87 said:
If you've only had the phone for 3 days, why not take it back to where you bought it from and exchange it?
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It was purchased online, so that was really the only way to do it. It is a warranty exchange (just seems to be a different way than usual), so he did not mess up, I know that for sure cuz I've had phones screw up many times in the past and they were successfully replaced. I'm gonna wait for the replacement to get here hoping it doesn't take too long.
Edit: maybe it wasn't a warranty exchange being done? Could probably be somethin different since it was only 3 days old, who knows haha, whatever I put up here is all I was told.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
If the phone is only 3 days old, you aren't doing a warranty exchange. You are swapping the phone via the return period. Especially if they had you send the back cover and battery back...warranty exchange never includes the back cover (sometimes the battery ).
So the up side is that you'll get a brand new phone back. Downside is that you have to send yours first, and wait for one to be sent back after.
Thanks! That's most likely what's being done
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This is why I always just buy phones in the store. During the return period you just take it in and swap it out on the spot.
Sent from my SGH-T989 using xda premium
The white Galaxy S II isn't offered in stores...
Stores also have 50 dollar restocking fees if they don't find anything wrong with the phone that isn't a known issue or if you try to get a different color or device.
Sent from my SGH-T989 using XDA App
diazjohn is right. your doing a return and getting another new white one... a much better way than them sending you a refurb....
diazjohn said:
The white Galaxy S II isn't offered in stores...
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It is to offered in stores. When i bought this last week they asked which one i wanted...
Yeah over here in midlothian, va only the black gs2 is offered in stores. The white gs2 is only available online
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agentg1001 said:
Ok so tmobile was called and a warranty exchange will be done. The whole phone including the battery cover and all that were taken to ups to ship to wherever it needs to be. This is much different from when I had my mytouch slide warranty exchange. I used to get the new/refurbished phone first and then have the messed up one shipped back later (back cover of the messed up phone was transfered to the new/refurbished one). Why is it not the same anymore? Is it because its a white galaxy s2? Or has tmobile changed the warranty exchange process?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Click to expand...
Click to collapse
Stock of refurbished ones. When you keep your old back cover, etc, it's a refurbished one that they've put into a new box [labeled or unlabeled]. If it's a REALLY new phone, then they often don't have very many if any refurbished ones in stock so they send out a new one. and eventually.. someone gets yours without a back cover
MrMalone said:
It is to offered in stores. When i bought this last week they asked which one i wanted...
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Click to collapse
What store did you go to?
Corporate and Branded Third Party Retailers do not carry the white one.
Technically, the small independent retailers are in charge of buying their own stock, so they could carry it...and I'm not sure of National Retailers/Big Box...
Did you buy the white one or see it displayed on the floor?
Returned evo lte due to data dropouts and crap reception for the photon with hopes of getting the gs3. Will the gs3 have similar data issues due to the new 4g radios in these new sprint phones? So far the photon reception is insane.
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I think most people would agree that the Photon is well known among Sprint phones to be the champion when it comes to reception. If you're hoping for reception like it had in the GS3, I wouldn't hold your breath. I had the EVO LTE before the GS3 & the reception was about the same between the two. Samsung did do us a service in improving the radio slightly in the GS3 over the GS2 though. I get approximately 2-3 dBm better reception with my GS3 over my GS2 in the same spots. YMMV.
Sent from my SPH-D710 using Tapatalk
As far as cdma Motorola has a patent that allows them superior radio quality. Does anyone know one that patent will expire? Lol
Should I stick it out with the photon and skip on the gs3?
Sent from my MB855 using xda premium
Dude, the SGS3 is the pinnacle of smartphone hardware you can own in the WORLD, regardless of network, right now. It is an amazing piece of technology. Like I said, if you expect to see reception like you do with the Photon, that's probably going to be a pipe dream. But I think you'd be crazy not to at least try it out. Am I biased? Yeah, mostly!
Sent from my cm_tenderloin using XDA
Great time for a return. Verizon SGSIII should be out shortly, return that Photon, pick up that SGSIII should receive equal to +/- reception and you'll be in excellent condition. I couldn't do the EVO LTE, looking forward to Verizon, again :good:.
ScottyBeGood said:
Great time for a return. Verizon SGSIII should be out shortly, return that Photon, pick up that SGSIII should receive equal to +/- reception and you'll be in excellent condition. I couldn't do the EVO LTE, looking forward to Verizon, again :good:.
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As long as you can swing the limited data.
Sent from my cm_tenderloin using XDA
Just got off the phone with best buy and according to them, I should get the gs3 right away since I preordered which should be in my 30 day return policy with best buy. Ill give it a shot and if I see the same poor reception as the evo lte, Ill go back to the photon. As far as going back to verizon, not happening, I just did an assumption of liability with some one on xda an gave up my unlimited. Couldn't justify spending 150 a month for three lines with only one smartphone, 700 minutes, and only 200 text per line. Now I'm spending about 165 for all three lines two of which are iphones for my wife an mother in law. On the 1500 data unlimited. Sprint in my area is fine for service and will only improve as they make network upgrades plus I should be grandfathered in my current plan if they ever decide to change policy. Again this is all speculation, not fact. Here's to hoping the gs3 doesn't drop data the way the beautifully designed evo lte did.
Sent from my MB855 using xda premium
davwman said:
Just got off the phone with best buy and according to them, I should get the gs3 right away since I preordered which should be in my 30 day return policy with best buy. Ill give it a shot and if I see the same poor reception as the evo lte, Ill go back to the photon. As far as going back to verizon, not happening, I just did an assumption of liability with some one on xda an gave up my unlimited. Couldn't justify spending 150 a month for three lines with only one smartphone, 700 minutes, and only 200 text per line. Now I'm spending about 165 for all three lines two of which are iphones for my wife an mother in law. On the 1500 data unlimited. Sprint in my area is fine for service and will only improve as they make network upgrades plus I should be grandfathered in my current plan if they ever decide to change policy. Again this is all speculation, not fact. Here's to hoping the gs3 doesn't drop data the way the beautifully designed evo lte did.
Sent from my MB855 using xda premium
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Click to collapse
I agree, Sprint ftw! Also, the EVO LTE is beautiful, but once you have the GS3 in hand I doubt you'll be disappointed from a design perspective. It's gorgeous & also more comfortable to hold IMHO. Hopefully the signal strength will be better for you, too! Good luck in your endeavor.
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I don't know maybe it was a fluke thing with being defective, like I said if the gs3 fails in that dept ill be back to the photon. This sucks!
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I have the evo lte currently and was thinking of getting the sgs3 also. I went into t-mobile store today to play with one and I wasn't exactly blown away by it. device looks odd because of the really rounded corners. I compared screen sizes and could barely see the difference. I still can't decide
I think both phones are excellent phones and the which one is better, is a silly argument. Ultimately both phones will tackle just about any task you throw at it and any performance differences will be minimal.
Sent from my EVO using xda premium
TweetyBear said:
I have the evo lte currently and was thinking of getting the sgs3 also. I went into t-mobile store today to play with one and I wasn't exactly blown away by it. device looks odd because of the really rounded corners. I compared screen sizes and could barely see the difference. I still can't decide
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Reason why I switch wasn't much cause I didn't like my Evo but more because sprint service really not good most of the time, I had to let it go but the GS3 is a really great device tho
Sent from my SGH-T999 using Tapatalk 2
I had the evo lte and returned it due to poor reception and other issues. I've had much better results with the gs3. I also owned the photon before and while the gs3 is not quite as good as the photon, I'd say in 90% of areas I am in, there is no noticeable difference in reception.
Sent from my SPH-L710 using xda app-developers app
jgalan14 said:
Reason why I switch wasn't much cause I didn't like my Evo but more because sprint service really not good most of the time, I had to let it go but the GS3 is a really great device tho
Sent from my SGH-T999 using Tapatalk 2
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my service is perfectly fine with the evo. wish I had better data speeds though :banghead: everything about evo is perfect for me lol. but I halfway wasn't to try a Samsung galaxy device. I'll just get both lol
davwman said:
I don't know maybe it was a fluke thing with being defective, like I said if the gs3 fails in that dept ill be back to the photon. This sucks!
Sent from my MB855 using xda premium
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Dav, you get what you pay for... I'm with Sprint and I put a pre-orders for 2 S3 with Verizon. I cant even load Google maps while on the train here in LI NY. IMO after Sprint went with the iPhone my speed went from awesome to pure garbage, yes, you get unlimited but what good does it make if you can't even stream a song without skip.
If you want to check how Sprint is doing where you live try check here network.sprint.com
on LI too! Ditched sprint all together, cant justify spending $225 for service thats barely there. Giving t mobile a shot and if that doesnt work, im going back to a pager and some pocket change for a payphone! Im still in my 14 day return period with sprint and was able to port my numbers over, got three lines with 1000 minutes unlimited text, 2gb high speed data with the unlimited slow 3g thing. went with the one s for myself and two nokia lumia 710's for my wife and mother in law at $145 a month. Anything above $150 is pushing it with theses greedy cell companies. Att wanted $200 for something similar to sprint and verizon is about $190. I know a few people with t mobile on LI that say service is fine.
davwman said:
on LI too! Ditched sprint all together, cant justify spending $225 for service thats barely there. Giving t mobile a shot and if that doesnt work, im going back to a pager and some pocket change for a payphone! Im still in my 14 day return period with sprint and was able to port my numbers over, got three lines with 1000 minutes unlimited text, 2gb high speed data with the unlimited slow 3g thing. went with the one s for myself and two nokia lumia 710's for my wife and mother in law at $145 a month. Anything above $150 is pushing it with theses greedy cell companies. Att wanted $200 for something similar to sprint and verizon is about $190. I know a few people with t mobile on LI that say service is fine.
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So you got yourself a GS3 how you liking tmobile?
Sent from my SGH-T999 using Tapatalk 2
Never got the gs3 and ended going one s
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davwman said:
Never got the gs3 and ended going one s
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Really? The one s is nice but after using galaxy nexus and evo my eyes would actually get tired after reading for while, that's why I changed and also some apps don't look as updated as the evo ones, like the mail and contacts, when you swype the bottom part in the contacts apps you don't get the cool animation, and the email app wouldn't display some stuff correctly, nice phone tho, really thin device
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