I had several bugz on my HTC Surround. Marketplace stopped working, my email quit working, I couldn't fix or update anything. So I hard reset the phone and connected to the computer and to my surprise the Zune software reinstalled all of my apps (in the background without my knowledge) and everything now works fine. All I had to do was reset my email and other personal settings.
Well that's certainly good news, I was wondering how that was going to work with paid apps, especially since Zune doesn't show them anywhere.
well for paid apps even if you uninstall them, you can reinstall them later for free as they're tied to your windows live account. it's not like desktop software where you need a serial key, your windows live account is all thats needed as the purchases are kept on history. recently when i purchased an app, i was given an invoice a week later, and on there it also shows purchase history (including ones across xbox).
Your Milage May Vary
I have found that this is true to a point, I have had the HTC Surround, the Samsung Focus and Have finalized on the HD7 (To me the best for my usage/preferences) and excluding carrier branded apps, the Zune software saved & reinstallled about 80% of my apps (this is a guestimate derived from using the three devices and not a hard number based on any formal testing) it seems that some apps like Acrobat reader and Google search had to be reinstalled manually (I have no idea why but they were not part of the auto re-install). Anyway these are my observations so far.
Cheers
BR
Apps installed from Zune on the PC will automatically restore after a hardset. Apps installed from the marketplace directly on the phone will not.
I ended up having to swap my Surround for another Surround (broken camera button) and went through the same thing. It installed several of the programs I had, but I think it only did a few because the others I bought through the phone and never "synced" it again. That's my only guess anyway.
I'm glad once it's purchased, it is tied to the account!
And what about the app's data? When Zune restores the apps, it restores the app data also? Like, saved levels of a game, etc?
Unfortunatly, this does no happen on ZuneHD. Only the apps are resintalled, but never the data.
hopefully when we get the first update and Zune makes a backup, we can then do manual backups, or at least restores back to the last update.
I had a device where I conncected it in such a way that zune saw it and complained that there was no backup and the device would require a hard reset, or to get the rom from my maunfacturer or carrier, I don't remember the exact wording, but it did mention there were no backups to restore
Related
Hi im currently contemplating exchanging my hd7 for a samsung omnia 7 but I just realised, how would I go about transferring my paid apps from the hd7 to the sammy as there ain't no back up option in Zune as there is in itunes anyone know what I should be doing
If you downloaded them from the Zune software in the computer it should automatically re-download/install them. If you downloaded them on the phone then you'll have to re-download them manually from the phone.
When you click buy it should tell you that you've already purchased it and give you the option to download it again.
ok cheers was worried it would charge me again thx
Yeah, just make sure you sign in with the same Windows Live ID and all will be good.
Exactly, it's similar to the iTunes Store, the apps are not linked to the phone, only to the Live ID that they were purchased from.
Hoping they will add some backup functionality soon to Zune properly as having Zune put some apps on but having do some yourself via the phone is a tad annoying
The only problem is that you'll lose all application data and settings (e.g. login info for Google Reader, ebooks for your reader etc. etc.), and there's no [easy] way to back them up. You can probably unlock your phone, connect it as USB drive, transfer files, copy and rename them, but that's a major hassle and isn't guaranteed to work for all apps, so probably not worth it...
Yup, and that's one of my biggest gripes about this, I installed the HTC Notes app via Zune, put some info in there etc, then forgot before I redid my phone, Zune put the app back on but no sign of the data, stupid mistake, my fault, but come on Microsoft!
Yes, this is somewhat unforgivable especially given that it's trivial to implement in WP7 (unlike WM) since apps aren't allowed to write anything outside their sandboxes. You probably just need to copy the contents of the Apps folder, and maybe some licensing information elsewhere.
My guess is that there's no app backup simply because .xap files are so easy to crack once you get them, so once they get on your PC protection is removed in a matter of seconds. Not that keeping them on the phone prevents anything but still, it makes things a bit more difficult.
My take on this is that app backup will come when MS improves their protection system in Marketplace, which may take a while. Or it will be done unofficially here, it's not that difficult once a stable method of unlocking/getting access to filesystem arrives.
We really don't need App backup though, we need App data backup. The App and data are stored in different directories, so it would pose no risk to the DRM.
It'd make sense to have a backup option in Zune where it, as part of the sync process, once a week or so backs up all user-accessible data.
What I don't like is the fact that on hard-reseting your phone it will only auto-install apps "purchased" thru Zune (the desktop software) and not apps purchased directly from the phone. There doesn't seem to be a app-purchase-history available either, so in a few months I can foresee this being a big problem. You've gone thru hundreds of different apps and all of a sudden need to reset your phone; sync it back up with Zune and it starts installing all the apps you've ever bought/tried. There needs to be a history where one can delete apps (or at least select that they don't auto-install on reset).
emigrating said:
We really don't need App backup though, we need App data backup. The App and data are stored in different directories, so it would pose no risk to the DRM.
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You are right, backing up just the app data without the .xap files would work for me just fine, the backup mechanism could just launch installation of apps from the Marketplace, I wouldn't mind that.
This solution, however, would require some smart mechanism that would only transfer app data after respective apps are already installed, otherwise I would expect a lot of people getting confused and complaining a lot.
I haven't bought a single application via desktop Zune, by the way - where does it store the .xap files? What would happen if you just copied a .xap there?
from word around, when the first update comes out, it should bring backup and restore capabilities using zune desktop. this should meet all your needs.
vangrieg, in terms of downloading via the phone, i'm presuming it's the same as if you downloaded a zip file from the web and clicked run, rather than save, the xap is downloaded and auto extracted and installed, and then the xap is disgarded.
vangrieg said:
I haven't bought a single application via desktop Zune, by the way - where does it store the .xap files?
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It doesn't. The process is; You "purchase" an app or game thru the desktop software and it's automatically downloaded and installed on your phone within a few minutes. The .xap is never downloaded onto your computer.
What I was getting at previously was that apps purchased directly on the phone does not seem to re-install automatically after a device hard-reset whereas apps purchased on the desktop does. There seems to be a disconnect between services here.
So Zune just automatically redownloads apps? Then it has to have a list somewhere, so I guess this could be worked around.
emigrating said:
I can foresee this being a big problem. You've gone thru hundreds of different apps and all of a sudden need to reset your phone; sync it back up with Zune and it starts installing all the apps you've ever bought/tried. There needs to be a history where one can delete apps (or at least select that they don't auto-install on reset).
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Click to collapse
This is very annoying! I've flashed a few times and it will install all the apps you've installed using Zune and you cannot stop them. You cannot remove them from the list in Zune.
vangrieg said:
So Zune just automatically redownloads apps? Then it has to have a list somewhere, so I guess this could be worked around.
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Click to collapse
There is a list in Zune where you can see all the apps you've installed. Go to Settings (up by your login name) then,
Account -> Purchase History -> Apps
Hi guys, I have a strange behaviour of my LG Optimus 7:
Some weeks ago I decided two install two applications from Zune's marketplace, then I installed other apps from phone's marketplace.
Suddently I formatted both PC and PHone but the first time after PHone formatting I connect the phone Zune automatically reinstall the two application: The Weather Channel and the game Unite.
How it is possible? both phone and PC are fresh formatted, I think it takes data from Windows Live ID Account, please help this thing is really annoying!!
i would imagine that it gets cached on the server side that it was installed via Zune Desktop. I don't think you can do much about it at present. Perhaps see if it is possible to remove the history on your account of the app install? I'm not too sure to be honest, i've actually installed everything via my phone.
in zune you can delete music, but I don't think you can delete apps (just tried and it wouldn't let me).
Might mention it through zune support.
That's happened to me to as well. It reinstalls anything that you installed through the desktop version originally.
I wish there was a way to reset this stuff, as there are times when I want to install something from the phone, but had installed it from zune, so it says I can't since I already purchased it. Why can't I install from both?!
I think this is an issue... if I don't like an app I have all the right to delete it, and also to change my mind to reinstall from where I want!
MAybe the guys just did some mess in the mechanism that manage subscriptions?
This happened to me a few times.
Birdy Bouce is always restored on my phone (I broke a HD7 so was resetting that a lot and it it's present on my Omnia)
Incidently, Birdy Bounce is the only game I installed via zune.
I have the same problem. I get restored over 30 unwanted apps every few days. This is a huge bug, I think. Hope for noDO...
I didn't see a thread about any issues regarding post-Nodo forced update. I originally posted my issue, but have since resolved mine, but there are some out there with issues. Post them here, I'll try to keep main page updated w/ any options/suggestions for FIXES. Thanks
Samsung Focus
3rd Party Live Tiles loss of function (FIX - Hard-Reset, but consider ramifications (Keep NoDo update, but lose Chevron) - (1 user)
Theme color changers - (1 user)
USB Connection w/ Zune issue, will transfer a certain amount (i.e. ~4gb) and then present with an error - (3 users - 3 have SD cards installed - Error code c000d124d reported by 1, not sure of other 2)
Attempt to access "find my phone" - gives "setting up find my phone" - dialog box with OK option - phone immediately returns back to start screen - (1 user)
Phone has been displaying the roaming triangle and cell data not working as long as the data roaming options is "don't roam" - (1 user)
HTC HD7
Loss of vibration on connect (when making a phone call) - (1 user)
Official Twitter App crash when clicking on link within a twit - (1 user)
Dell Venue Pro
Increase in phone crash, especially in IE - (1 user)
LG
Loss of all synced Zune Pass material and playlists during sync - (1 user)
Unknown Manufacturer
Loss of Calendar and Contact sync capabilities w/ Live account - (1 user)
More than one Manufacturer
Poor screen quality on certain web pages (i.e. Bing pictures, WPCentral webpage) - (4 users)
Lock screen screen wrapping not functioning - (2 users - 1 after pre-NoDo force, 1 after NoDo force)
Some users have experienced loss of 3rd Party Live Tiles and FIXED with uninstall w/ re-installing. Others, including myself, have had no luck w/ uninstall-reinstall fix, but did have success w/ Hard Reset.
Weatherbug works just fine for me. Motweets does as well. AP mobile and flixster work as well. Everything is working for me. Not problems here.
Lucky dog
Nice. I guess it's a personal issue with my device. I've heard of people having this issue just in general, and sometimes a hard reset worked. I'm just afraid of going back to the original pre-pre-nodo settings. Would that be the case? or would a hard reset still have nodo update on it?
everything is working good for me as well....only app giving me problems is one of the theme color changers and just my luck is was my fav one...no problems with marketplace apps...
I just updated my Focus on AT&T. The only problem I've found is with the Zune software. I'm currently re-syncing my entire music collection back to the phone (since I had to remove a lot of content to get the install to go through), and after a random amount of time, the sync will stop. The error is that the USB connection has been removed, but it hasn't been touched.
webbstar842 said:
Nice. I guess it's a personal issue with my device. I've heard of people having this issue just in general, and sometimes a hard reset worked. I'm just afraid of going back to the original pre-pre-nodo settings. Would that be the case? or would a hard reset still have nodo update on it?
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Some of my live tiles have been blank in the past but rebooting fixed some, just opening the program from the tile fixed some, re-pinning fixed one and reinstalling fixed another.
Anybody notice that you make a phone call it no longer vibrates on connect? I really liked that... wonder if there's a way to bring it back...?
I played it safe and uninstalled all 3rd party apps, deleted all provxml files but left it dev unlocked as i did nodo update. Seems to have paid off cos it is still unlocked and sideloading is still possible.
dememted1 said:
I played it safe and uninstalled all 3rd party apps, deleted all provxml files but left it dev unlocked as i did nodo update. Seems to have paid off cos it is still unlocked and sideloading is still possible.
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Click to collapse
QUite unnecessary if you would've followed the Prevent Relock instructions. I just left mine registry unlocked and updated to NoDo and my phone and all 3rd party apps are still functional. Even installed an XAP just to be sure.
Please have these types of discussions in WP7 General. These do not contribute or add anything specifically along the lines of hacking WP7, just discussing official update issues.
~~Tito~~
~~Tito~~ said:
Please have these types of discussions in WP7 General. These do not contribute or add anything specifically along the lines of hacking WP7, just discussing official update issues.
~~Tito~~
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10-4 there big dog. So, about this vibrate on connect issue...anybody got any ideas? Maybe it's a setting in the registry?
Posted this on the Omnia form but no replies....Screen resoluti1on on my Omnia is poorer for some web pages (specifically noticed the pictures on Bing are really banded but used to be crystal clear, WPCentral webpage also even more banded than it used to be).
Anyone else noticed this? was hoping there may be a firmware fix, but haven't found anything (was running XEN JK1 prior to the NoDo update).
gc48067 said:
Posted this on the Omnia form but no replies....Screen resoluti1on on my Omnia is poorer for some web pages (specifically noticed the pictures on Bing are really banded but used to be crystal clear, WPCentral webpage also even more banded than it used to be).
Anyone else noticed this? was hoping there may be a firmware fix, but haven't found anything (was running XEN JK1 prior to the NoDo update).
Click to expand...
Click to collapse
I thought it was just me but now that you mention it I have noticed this. I have a samsung focus.
eternalemb said:
10-4 there big dog. So, about this vibrate on connect issue...anybody got any ideas? Maybe it's a setting in the registry?
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Click to collapse
I still have the vibrate on connect on my T-MoUS HD7
Sent from my HD7 using Board Express
TOA Duck said:
I thought it was just me but now that you mention it I have noticed this. I have a samsung focus.
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woah, I just noticed the same thing, samsung focus here
also, when i attempt to access "find my phone" it gives me a "setting up find my phone..." dialog box with an ok button, when I hit the ok it goes back to my start screen
Fixed my issue
I said "F it" and did a hard reset, and, voila, after downloading all my 3rd party apps again, the live tiles are working. Didn't take long to set everything back up, as outlook had all of my contacts set up. It restored to factory settings, but with NoDo update
Yahoo! Issues
I installed NoDo Yesterday and this morning I went to check my e-mails however now I cant sync my e-mails with yahoo! anymore =S anyone else having the same problem? Or hopefully know how to fix it?
Nevermind fixed it myself apparently when it updated to NoDo Yahoo! figured it connecting was suspicious so I changed my password and all works now =) Thanks anyway!
I lost windows live calendar and contact sync. Even inside of Settings>email & accounts>Windows Live, I only have the checkbox to sync email. I tried adding another Windows Live account and that is able to sync both contacts and calendar. I am going to try to remove the original account and re-add it. Will post results shortly.
Edit: So you can't even delete the original Windows Live account you set your phone up with. I don't want to hard reset, but I will if I have to. Any other ideas?
I noticed after the Pre-NoDo Update that on the Lock Screen text is running off the screen instead of wrapping, so now it looks like utter **** in addition to being unreadable because my Calendar is filled with items that may start off the same, but the part that isn't hte same is off the screen. I'm 100% sure this was wrapping before that Pre-Update. Before it looked like this:
Calendar Item Line 1
Calendar Item Line 2
Calendar Location
Time
Now it looks like this:
Calendar Item Line 1 Cale {rest cut off}
Location
Time
You heard right - there is no way to remove the Windows Live ID assigned to your phone without a factory reset. Considering there is no way to back up app data and messages, this presents a huge issue for anyone who wants to or is required to change their ID.
I had a problem just before the Mango update; I wasn't able to use the windowsphone.com services and so removed my phone from the site, assuming that I would be able to add it again in order to fix the problem. However, there was no option to do so. I asked around and someone told me I should try removing my account from my phone and logging in once more, in order to re-assign my phone to my Live ID. Upon discovering that I wasn't able to, I contacted support and they confirmed, to my dismay, that I would be required to completely reset my phone to change my ID.
I've now lost all the data I had on my phone: all my SMS messages, all my game saves - anything that wasn't synced into the cloud - gone. All because I just wanted to remove my Windows Live account from the phone. Another user had their XBL gamertag hacked and lost everything on their phone, too.
Quite honestly, it's just ridiculous and never should happen in the first place. Unfortunately, many users won't notice the issue until they want to change their ID sometime in the future. At that point, they would lose everything. So, I've created a feature suggestion at the UserVoice support page.:
http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2283489-allow-for-change-removal-of-windows-live-id-withou
Please vote for it, if you can. It's vital that problems like these are found and eliminated before they affect the general public.
Well, first of all hello to everyone! I am new in here but have been visiting XDA for a pretty long time now.
Now with the introduction aside, let me get to my issue.
I don't know if you have noticed some problems with non-working live tiles of apps pinned at the home screen, the inability to connect to messaging (Live Messenger, Facebook chat) or other general problems.
Well, I contacted @WinPhoneSupport (as well as many, many other people) to report two problems (the first two mentioned above) that I'm currently experiencing. I was advised by them to restart my phone and then pull my battery for at least two minutes in order to see what happens. So, I left my battery out overnight but my problems weren't fixed.
I was told then to restore my backup and reinstall Mango
After thinking about it for some hours, I thought it would be better to start over again by doing a factory reset but then I suddenly remembered that some things I care about were not saved in the Zune "backup" so now I'm stuck again with the problem.
So, I am now in a dilemma; should I just reset my phone and go my way up till Mango from RTM? If so, is there some homebrew that could save data which is not saved by Zune? I'm interested on saving some ringtones (not available anywhere else!) I downloaded from the Insider app. [ I was considereing using the Windows Phone Device Manager but it can't identified my phone (dev unlocked). ]
or
Is there any way I could possibly fix the "Can't connect to see who's online" error message in Messaging?
I appreciate any help you can provide to my problem.
A factory reset will do. I did it and it was restores to mango, not the pre mango state. Live tiles etc works well after that.
Sent from my LG-E900
astroXP said:
Well, first of all hello to everyone! I am new in here but have been visiting XDA for a pretty long time now.
Now with the introduction aside, let me get to my issue.
I don't know if you have noticed some problems with non-working live tiles of apps pinned at the home screen, the inability to connect to messaging (Live Messenger, Facebook chat) or other general problems.
Well, I contacted @WinPhoneSupport (as well as many, many other people) to report two problems (the first two mentioned above) that I'm currently experiencing. I was advised by them to restart my phone and then pull my battery for at least two minutes in order to see what happens. So, I left my battery out overnight but my problems weren't fixed.
I was told then to restore my backup and reinstall Mango
After thinking about it for some hours, I thought it would be better to start over again by doing a factory reset but then I suddenly remembered that some things I care about were not saved in the Zune "backup" so now I'm stuck again with the problem.
So, I am now in a dilemma; should I just reset my phone and go my way up till Mango from RTM? If so, is there some homebrew that could save data which is not saved by Zune? I'm interested on saving some ringtones (not available anywhere else!) I downloaded from the Insider app. [ I was considereing using the Windows Phone Device Manager but it can't identified my phone (dev unlocked). ]
or
Is there any way I could possibly fix the "Can't connect to see who's online" error message in Messaging?
I appreciate any help you can provide to my problem.
Click to expand...
Click to collapse
I would advise you to reconsider if there is any data that you would like to keep or unwilling to drop before doing any reset...
weijoon said:
I would advise you to reconsider if there is any data that you would like to keep or unwilling to drop before doing any reset...
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Click to collapse
Yes, there's information I would like to keep but I don't know how
For example:
I downloaded 5 ringtones from the "Insider" app, at first I thought Zune would sync them into the Music folder (PC) but that was not the case.
There are a few SMS I would like to keep, they're not that important but it'd be nice to have 'em.
I suppose there's nothing I can do to save my game scores.
I think that's it, I can't remember of anything else Zune hasn't already save on my PC.
I know I could use Windows Phone Device Manager but I can't get it to work. (Yes, my phone it's dev unlocked)
You can try to copy your sms to a word document and upload it to skydrive. But you won't be able to import them back into messaging hub. As for gamescores, only XBOX live games will be saved.
They really need to alter the way Zune does backups. I have some live tiles that wont function but i'll be damned if i have to reset and they install all of my apps and tile locations again.
@morpheuszg That's a good idea, simple but that'll do it
And yes! MSFT gotta do something with Zune when it comes to backing up
Does anyone know whether Windows Phone Device Manager can access the ringtone folder in WP7 and if it's Mango ready?
None of your games progress will be saved, including Xbox Live games. What you wont lose are the achievements you've already unlocked, but you will have to play those games again from the beginning if you havent finished them already.
Best thing you could do is finish whatever games you want, forward your sms's to another phone where you can send them back again (or copy to word as suggested). I have pinged Joe Belfiore & Brandon Watson several times on twitter about the lack of proper backup, add your voice as well because it really is a disgrace that there is no way to backup data we care about, on the phone that is supposed to be all about the people and things we care about.