3G problems? - EVO 4G Q&A, Help & Troubleshooting

I'm wondering if anyone has been having some problems with 3G dropping in and out intermittently. It's been going on for at least 2 months now, but it was never an issue before. Basically, my 3G drops in and out what seems randomly, and sometimes more often than others.
The DB shows as -118 when it drops out, and it will fluctuate somewhere around 90 but then suddenly go up to -118 for moments. It really sucks when trying to stream music or play any online games.
I'm using CM 6.1 RC1, but this has been going on for a while. I've tried altering my PRI, PRL, and Radio to earlier versions and nothing seems to work.
I don't believe this to be inherently an issue with 3G strength where I live, as it happens at my job as well (over 7 mile difference), not to mention this wasn't a problem before I had used CM or updated the PRI or Radio.
If anyone has any suggestions on possible fixes, I'd appreciate it. I've done full wipes, tried flashing older radios, prls, pri's, and I'm still having issues.
Thanks.

I think that it has something to do with CM. I have noticed on my phone where the data will just stop completely sometimes. No idea why though...

I'm not sure if it's CM. I remember not having a real problem with 6.0 RC1 at the least, however, if it is a problem, you'd think it'd be documented more.
As I'm typing this right now, I've had streaming radio songs skip at least 5 or 6 times through the song. Also, when I'm playing an online game, such as Galcon, I am riddled with bad lag often, likely due to the momentary jumps to -118 DB.
Is there perhaps a way to force the phone to stay connected to 3G?

Android 17 said:
I'm not sure if it's CM. I remember not having a real problem with 6.0 RC1 at the least, however, if it is a problem, you'd think it'd be documented more.
As I'm typing this right now, I've had streaming radio songs skip at least 5 or 6 times through the song. Also, when I'm playing an online game, such as Galcon, I am riddled with bad lag often, likely due to the momentary jumps to -118 DB.
Is there perhaps a way to force the phone to stay connected to 3G?
Click to expand...
Click to collapse
Maybe your phone is having tower issues? Try setting your phone to stay only on the Sprint network and see if that helps. Not sure about your service area, but maybe your phone is jumping around on multiple towers. I don't think this would really cause that type of data interruption though.
Worth a shot...

Related

Data problems - Please help

I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.
Does this happen over wifi too, or only 3g?
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Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.
yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.
I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol
dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?
It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.

[Q] Unstable Internet / Network

My phone sometimes loses signal completely... other times it has a signal but I cannot connect to the net. The 3G Symbol at the top only shows that it is uploading and not downloading. any Ideas on how i can fix this?
Mrakulis said:
My phone sometimes loses signal completely... other times it has a signal but I cannot connect to the net. The 3G Symbol at the top only shows that it is uploading and not downloading. any Ideas on how i can fix this?
Click to expand...
Click to collapse
The radio is very flaky, I believe even more so for CDMA devices. What type of phone do you have?
I get the same thing here. Almost 1 out of every 3 times coming out of sleep it is ok. Otherwise I have to go and rebuild the APN settings back to default.
Typically it has something listed but once in a while it lists nothing until I rebuild them.
These times seems like it is like the towers have stopped talking or refuse connection to my phone. Thus the reason why it uploads but not downloading any data.
2.1 had random data issues but 2.2 has some major kink either with the radio version or overall CDMA.
I have Verizon (RHOD500).
arrrghhh said:
The radio is very flaky, I believe even more so for CDMA devices. What type of phone do you have?
Click to expand...
Click to collapse
I believe it's the (Touch pro2) Rhodium 100. but not really sure how to check. But if you mean GSM or CDMA.. Its GSM
Mrakulis said:
I believe it's the (Touch pro2) Rhodium 100. but not really sure how to check. But if you mean GSM or CDMA.. Its GSM
Click to expand...
Click to collapse
you can try re-flashing the radio, which will help if anything has been corrupted
I would try that if my WinMo has an issue. So far just android dropping data on my RHOD500.
I think it is trying to rebuild or at least re-register on the network too much causing issues with towers or internally at least.
noodles21o2 said:
you can try re-flashing the radio, which will help if anything has been corrupted
Click to expand...
Click to collapse
I dnt have a problem in WM. Only within Android.
Yea... the radio drivers probably aren't perfect. Far from it, from the sound of things... I've definitely had issues with it as well. I just try to avoid making calls in Android, and receiving them always makes me leery. I've had a few important calls drop because Android decided to reboot itself...
Ahh yeah I've seen the same problems on my RHOD500...usually I know when facebook gets a refresh API error since its set to sync every hour so I just pop on/off airplane mode for a minute and I get data back.
Other then that radio seems pretty decent...I make and receive calls all day with no issues.
//Sent from my Neopeek-Froyorider RC2 using XDA App
i have been having the same issue is there a fix for it?

[Q] Wifi Dropout Problem Persists: Someone, Please Help!

I'm getting really frustrated now. This problem is a real nuisance for me, as I use my Desire a lot solely for this purpose.
In my room, the wifi signal has always been pretty weak, generally only getting 1/2 bars. However, the connection is stable and still about 6mbps. This is never usually a problem for my Desire, it picks up the connection and everything works great. Stock Froyo, Sense Froyo, Sense Gingerbread, Sense V2 Gingerbread, Miui Froyo and Miui Gingerbread all operate flawlessly.
However, I now have a bit of a problem. It seems most Gingerbread AOSP ROM's cause the wifi to play up. I have tried GingerVillain, Oxygen, Redux and finally now my favourite CM7. The wifi constantly drops out and loses connection, and then takes a good 30+ seconds to reconnect. The dropouts can be as frequent as every few minutes, and generally it never lasts 4+ minutes in iplayer without losing connection. If I am just casually browsing, I don't notice. But when I am watching something on youtube or iplayer, the constant dropouts make the experience so horrible it isn't worth the effort.
What's more, there is some odd bug with the iplayer app where once a dropout happens, the audio and video goes out of sync and so on etc. All in all, it makes streaming video unusable, and this was a main reason for me buying a smartphone.
I really don't know what the problem is, but I really would appreciate some help. I would say it was a gingerbread problem, but as stated above, there are many gingerbread roms which don't cause me the same issue. Similarly, I've used an array of different radio's and kernals on each ROM. They make no difference. It depends purely on which ROM I am using. I've tried resetting the bt home hub, restoring it to factory, changing security type, moving it's position and so on. I'm pretty sure it's a ROM / Phone issue though as it works fine with other ROMS. Phone wise, I've set wifi policy to never and set a static IP address. It makes no difference. I still get wifi dropouts!
For reference sake, I'm using the latest stock Radio - 32.49.00.32U_5.11.05.27 and Kernal 2.6.37.4-cyanogenmod-82245..... and obviously CM7 7.0.2.
Please someone help? I'm actually considering upgrading just to solve this. It is absolutely doing my nut in, and I am totally out of ideas or solutions.
Thanks.
Maby a weird thing but on what channel is your wifi broadcasting ?
I had almost the same problem when my wifi was on channel 12. Now on channel 3 there is no more problem.
Not that any other wifi's broadcasting here. It is just that I've got the feeling that android has a problem with "high" channels.
flitz said:
Maby a weird thing but on what channel is your wifi broadcasting ?
I had almost the same problem when my wifi was on channel 12. Now on channel 3 there is no more problem.
Not that any other wifi's broadcasting here. It is just that I've got the feeling that android has a problem with "high" channels.
Click to expand...
Click to collapse
It was on 10 and 11.
I'll switch to 3 and give it a try. Also, I'm going to try flashing the Gingerbread Sense Drivers and RIL.
Hi,
I've also had a similar problem for quite a while now (1-2 weeks). I used my wireless connection on my standard out of factory ROM on my home wifi network, my families wifi networks and my work wifi networks without _any_ problems.
When this problem started acting up I'd start my wifi connection, it would work for like a minute or so (not dependant on the amount of data transmitted or something, idle would last as long as while downloading), and then lose connection.
The strange thing is that it indicates it is fully connected at full strength but can not establish _any_ internet connection whatsoever.
My 3G connection to my network (I live in the Netherlands) works nicely, but it isn't as fast as wifi, so this limits me quite a bit (especially at work, indoors).
I've just tried to upgrade to CM7, but doesn't give any better results. I haven't tried upgrading my RADIO, but I don't really want to if I don't have to.
Any clues what I could do to fix this?
I'm experiencing similar problems.I changed from channel 11 to 4, but it really hasn't helped. I have also set up a portable wifi (netcomm). It runs on channel 3. The network sim is quite slow but the signal strength is much steadier. My faster speedstream completely drops out. I understand this "pulsing" of signal is normal, but mine is beyond the pale.
My acer netbook doesn't demonstrate any dropout issues.
Im running an A501 3.0.1. No upgrade yet for me here in australia. But, I'm wondering if this is just poor hardware.
could try a different Radio.. the latest stock one from the new official gingerbread is in my signature..
MD5: 432ED609D76AE57BA493DA875CDC9D2D
further to my difficulty with wifi drop outs, I'm pleased to say that it appears that my problems probably are related to my home wifi, a Speedstream.
I'm currently spending a week on a houseboat and I've been using a netcomm myzone wifi fitted with a sim card from a prepaid Dodo broadband usb.
I've not had any problem with it. Granted, I've had it close by, but it still seems to work fine when I'm at the other end of the houseboat.
So my acer A501 seems to be behaving itself here. Perhaps, something is causing the speedstream to vary it's signal strength so drastically.
@OP - I posted a thread a few weeks ago about having exactly the same problems as you with AOSP ROM's and weak wifi signals. Once I went to a Sense ROM the wifi signal was great. I prefer the AOSP ROM's so I upgraded my Radio to the latest version but it didn't help at all, I didn't see any change when using wi-fi analyser.
I'm currently using CM7 ROM and just putting up with the weak signal. I'm glad it's not just me though.

Issue - youtube, browser, market etc take forever to load

Wondering if anyone else has been experiencing this issue:
I'm on t-mobile and coming from a G2x.
For some reason when I'm in the office, despite having 4 bars on H, any app (browser, youtube, market etc...) that uses a data connection takes forever to load. Sometimes the connection even times out.
Then when I go outside things work well again, but I never had this issue on my G2x. Its really frustrating, especially when I have downtime at the office and want to start downloading apps etc.
What can it be? Anyone experiencing similar issues??
UPDATE:
Think I may have found the cause of this issue. I was stuck on edge in the office (which used to happen on my G2x as well) so I switched to WCDMA-only. Going back to auto/prl fixed the issue. But still I wonder why. I would like to keep it on WCDMA-only if possible. Any thoughts?
Towers might be overloaded. It is peaktime.
Sent from my samsung gt i9250 which is in the wrong state.

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...
Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.
Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...
Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...
I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol
I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous
Yeah I had to update this to let those with the issue know. I couldn't stand it!
Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.
That's cause you're still in the same market.

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