Develop Bugs

My universal is a brick!

Hello everyone, my first experience of upgrading the firmware is sadly failed and now my beloved m5000 is only a beautiful paperweight!!!
No key combination could start the bootloader nor soft or hard reset works.
When I connect it to mains charger, the right led goes red for few seconds and then goes off...
In the service manual I have read that this signal means hardware failure but because the fault is the consequence of a failed upgrade I don't thing that it is really broken.
I already tried to contact htc and orange for repairing but in Italy where I live it seems that the warranty isn't valid and services are very scarce.
Someone have an hint?
Thanks.

Try to do a hard reset, many manage to get that white screen.

Thank you for the suggestion but it doesn't work The phone is completely dead, except for the red led. Any key combination including hard reset simply doesn't work.
I suspect that the only way to resurrect it is to reflash using a jtag interface.
But unluckily I don't own the pinout!!!

take a look here: http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen for instructions on how to use the mtty utility to bring your device "back to life"
There's additional information on the mtty utility in this thread: http://forum.xda-developers.com/showthread.php?t=259003
hope this helps

If you are on the bootloader menu...
Try to flash again a complete rom + extended rom + Radio
SOmetimes it can work again

sigh... thanks to everyone but I can't reach the bootloader menu: the uni is bricked!
My only hope is to find the jtag pinout...

Try holding down Light + power for at least 5sec. and while still pressing, do a soft reset.
If you dont go to BootLoader then try to increase the Hold down Light + Power some more.
This worked for me, could again get it active on usb and ran my original rom upgrade while it was in BootLoader mode.
If that dossent work, try the bootloader upgrade version at
http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
You can do the same with the two - - buttons, holding for more than 5sec. then soft reset. Should bring up the Reset with 0 or X to cancel.
But it just reverted to a brick every time for me with this.

BTW. do this with USB or Power Cable plugged in!!

another possibility is that your battery is low enough not to allow booting but is still able to light up the LED. it happened to me a few times that i was thinking it was completely gone and it was just low bat. remember that if you have a non booting device it may not even charge the battery anymore so you'd better ask a friend to lend you a charged one, just to be sure.
cheers!

Ill Buy The Brick!
au$200.00 in your paypal account upon a sale +50 to Australia.
Let me know...
Simon

Still Charging
I have 2 wizards and a universal... By mistake, i have tried to upgrade the G3 wizard but pluged the G4!!!!!...... So now i have abricked G4 wizard. Now when i plug the G4 it does NOTHING, it is completly dead, BUT is still charging the Battery!!!! I am sure of this because i have tested the battery in the other device.. So try the same on universal plug it in and wait a few hours it may charge the battery.

anyway, if you can't unbrick it, do me me know if u're selling it.
need some spare parts.

Suggestion
What you can also try is remove Activesync from your desktop, Restart your desktop, install Activesync again and connect your device.
It's word a try! Has something to with rapi.dll!
Cheers...
Leo

My failure...
Hello everyone, I've tried all yours suggestion one by one and step by step but without success.
My last chance to not consider this phone a complete loss is to sell it as spares/repair...
Does someone is interested?
P.S.: notwithstanding the phone is bricked it still charge the battery

Try holding the the two - softkeyes for longer/shorter time before you softreset while still holding them down.
Also try different intervals with the softbuttons while holding the Power + Light down, also with soft+Light & soft+power & power+light
all with different intervals.
Look closely at the screen after each try, to se if it goes to bootloader mode.
And remove SD card and Sim also.

I Hate Bootloader!
I have tried ALL of these power+light+reset suggestions and I STILL can't get into the damn bootloader menu! I just gave up and rip apart my JasJar every time I want to update it. For some reason the only way I can access this menu is by pulling the main battery and disconnecting the smaller(watch battery) one in the upper right hand corner and letting it sit for a couple of hours.
Come to think of it, when I use even the factory updates I don't even get a report on the update screen telling me what my current config is! So then I hit update anyway, the unit turns off, I lose my USB connection, it no longer charges, and I have to take the battery out. Almost like the PROGRAM can't even get it into the loader! This is probably how I learned to just yank the batteries when I want to upload.
Unless there is something different because I have an earlier model... I have no clue. Does the unit need to be running or something when I do this? I think this is a fairly elementary task but it just doesn't work. Has this happened to anyone else?
Yes, all my buttons are in working order = )
BTW after my last tear-down I have -
Bootloader: 1.01
Rom version: Ivan-2.60.00WWE
Rom date: 12/20/06
Radio version:1.14.00
ExtRom version: Modified

http://forum.xda-developers.com/showthread.php?t=247440&page=14 I think someone already suggested this, but just in case...

No chances
Well, today I've verified my battery and it works like a charm in the uni of a friend. Then the last possibility is gone.
Someone knows how to go ahead any further?

Device start up failed due to sudden loss of power.

I have an extra Excalibur with the official T Mobile WM6 rom that isn't working. When I turn the phone on, I get a screen with a white background, red text, and blue soft key buttons that reads:
Device start up failed dueto s
udden loss of power. Please c
lick "yes" to continue.
Note:
Do not remove battery be
fore device has been comple
tely shutdown (OFF).
Yes | No
If I press yes the phone does a power cycle and hangs at either the T Mobile splash screen or the WM6 splash screen. I've had no luck with a hard reset. Anybody familiar with this issue? It isn't a huge deal. Currently I'm using a Cavalier and I also have a working Excalibur and a working Wizard, both with 6.1 roms. However, it's be nice to get this phone working.

Only time I ever seen that error is when I ws messing with editing a ROM and must of removed a file that screwed WM up. Now since you say it's the official T-Mo ROM maybe it got currupted somehow. How I fixed it was the Hard Reset the USB way. Hold down the camera button while plugging in the USB with the cell off. It'll load the boat loader and you need to reflash with an official ROM. Now I know you said you Hard Reset, but I've seen people explain a few differents methods all being explained as Hard resetting. This method worked for me during my testing.

I'm flashing the original rom and everything seems to be working alright.
I really appreciate your help man.

Okay, I wish I had better news but I'm still running into problems. After I finished installing the rom from T-MO's website, I powered the phone on. It showed the T-Mo screen, then the WM6 Screen, then played the T-Mo animation/sound. The screen stuck here, and the phone would not power off so I removed the battery and put it back in. I then got the original error message and pressed yes, and the phone lagged at the same point again.

how long did you wait for fist boot?

rickwyatt said:
how long did you wait for fist boot?
Click to expand...
Click to collapse
Like Ricky said, how long did you wait? The first boot could take a while, the flash is going to perform a "Cold Boot Config". It take a bit longer that first time to load.

I actually got it to prompt me for cold boot config once, but after finishing the phone rebooted and hung once again.

I don't know, maybe you got a hardware problem. I'd try reflashing it again and when it boots the first time don't touch it and see what happens. If it hangs for more then say 10 mins. I'd say you might be having a hardware problem.

Hmm. I guess I most definitely have a hardware problem. An error of that sort would most likely be from a faulty motherboard, correct? I have a dash that was taken into the lake not too long ago. Everything recovered okay, other than the screen. The phone no longer turns on for a completely different reason, but I think the guts are mostly good.
Is it possible to change out motherboards? If so, is it unwise to try the motherboard that went swimming with me over the summer?

Well considering neither work, what do you have to loose? lol I say try swapping aprts and see what comes of it. I have seen cells "go swimming before and servive as long as the battery is removed right away and it's allowed to dry thoroughly. They don't opperate on much voltage so short curcuits due to water is not as bad as say a 12 volt or higher device.

Also, I forgot to mention the status on the phone. Okay, I can flash an official ROM and it will boot up and run Cold Boot Config. After that the phone will power cycle. It hangs a little bit at the T-Mo splash screen, but does eventually start. At that point it basically works flawlessly, except I cannot detect it through ActiveSync via USB.
Once the phone powers off, it will not turn back on. I don't get the original error message, just nothing happens. Only way to get the phone turned on again is to hold the camera button down while plugging in the USB cord, and start all over flashing an official ROM.

Yeah, I would say hardware failure. It's a complete new flash so it shouldn't be suffering from a software problem. Maybe the ROM Chip is damaged causing errors to the WM installation. Same thing as a bad hard drive in a computer that will currupt files and end up crashing the system.

drkfngthdragnlrd said:
Yeah, I would say hardware failure. It's a complete new flash so it shouldn't be suffering from a software problem. Maybe the ROM Chip is damaged causing errors to the WM installation. Same thing as a bad hard drive in a computer that will currupt files and end up crashing the system.
Click to expand...
Click to collapse
That's exactly what i'm thinking too, sounds like a hardware error as a flash wont solve it.

So what piece of hardware is the most likely culprit?

I never took mine apart, but I would say it's the ROM Chip which should be soldered to the motherboard. If it is replace the whole motherboard...

t mobile dash
so when holding down the camera key and plug the usb do i try to also turn it on what am i looking for and how long do i hold the keys down
thank you

[Q] Help!! a100 Blackscreen

i have a a100 with the latest flexreaper rom installed and im stuck with a pretty serious issue:
a couple of days ago the tab was acting real slow and sluggish and getting bad battery life didnt think nothing of it so i just rebooted a couple times and left it alone . all was good untill the battery hit 10% and i plugged it up using the factory ac adapter. the next day (maybe 6-7 hours later) i went to turn it on and nothing no vibrate no screen flash nothing; other than the power button turning blue as i pressed it and it would stay on for a couple hours but still no other response from the tablet.
im at my wits end on what could be wrong and now i got my wife with her foot on my neck till i get it fixed. can anyone help me?
ive tried to do a hard reset with the reset button tried to boot into recovery /bootloader no dice
(also my home button flashed a couple time i pressed the power button) dont know if its relevant but wanna get as much info out as possible

wondering if anyone can help me...

frenize said:
wondering if anyone can help me...
Click to expand...
Click to collapse
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.

pio_masaki said:
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged

frenize said:
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
Click to expand...
Click to collapse
Yeah I know that sound it means USB connected but error for some reason. Its been shown if this thing dies all the way down it wont read the battery correctly and probably needs to be sent in. Before that I personally would unplug it open it up and remove the battery for awhile, maybe an hour then put it back and plug it in. But thats me, not the advice I'm giving. If you have warantee on it use that.
The batteries on a lot of devices and laptops etc have something of a fail safe, if the voltage drops below a certain point it trips to prevent cell damage, however it renders the battery useless.
I haven't searched out much past that if a reset is possible by us, but it seems the pack is trash after or needs sent in.
Since this is a sealed unit you void warranty opening it (well unlocking the boot loader did too) so you can't send it in for repairs without paying for it.
I hope someone can jump in and help figure this out, and prove me wrong.
Tapatalked from my Galaxy S II.

Weird, This exact same thing happened to me. Used it in the morning and now after work it won't turn on. I had already tried disconnecting the battery, but hadn't thought to leave it disconnected for an hour. My tablet has been running the leaked ICS since it came out and The last factory reset it had was about a month ago. It was working fine up until this. The power button seems to be responding correctly, the issue is that after the LEDs light up, there is no vibration or display. I hope someone can help us with this issue.
EDIT:
It won't connect in ADB mode. It will only appear on my computer as an APX device and since there is no vibration I am unable to boot into fastboot. Any help or suggestions? All the threads I have found have involved booting into fastboot.

i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen

same thing here.
max69power said:
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
Click to expand...
Click to collapse
I have been using ICS the leaked one, and last night I was goint to check my email and it did not turn on, I though the battery died. I plugged to the charger and this morning I tried to turning it on but it failed. I did the reset pin but nothing. I connected to the computer and it was recognized as a APX device and installed a driver ACER Picasso USB recover but i cant access anything. I am a nob. Thanks

A100 blackscreen
i am also having this problem. last night. just a black screen it turns on or the home button dose but nothing comes up on the screen. :crying: Help!!!!!!

Has anyone tried holding the power button for a while? Laptops do this too, if someone felt ventures, try taking the battery out and hold the power button. No promises, might work.
sent from my ICONia

same here
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.

If the screen is blank while powered on its in failsafe mode, in other words is bricked, has to go to Acer.
Tapatalked from my Galaxy S II.

This just happened to me a few weeks ago as well. If you are still under warranty send it in to Acer, thats what I did. I just got an email saying they had fixed it and were sending it back for free!!
At the time I was on the 9/02 JB build. I wonder if this issue is caused by faulty hardware or if it is an issue that was made by rooting and unlocking it? I don't know enough about this stuff to answer that though, but it does make me think whether I should root/unlock it when I get it back or leave it stock.
Also thanks Pio_masaki for helping me a few weeks back wasn't sure if I was even going to send it in until you said they most likely won't be able to tell.

I highly doubt they even CARE when sending these in. They will void for physical damage most likely.

tshm55 said:
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
Click to expand...
Click to collapse
Ohmygod,
Same here, but it's 3 years ago. Sorry for digging the topic. Still no hope? I still keep the tablet and have just buy another refurbished mainboard to replace but still no vibrate and blacksreen still there.

"Bricked" After Overheat Auto-Shutdown - Desperate To Retrieve Data

Hi,
I'm genuinely sorry if this is an often repeated thread, but I couldn't find anyone here suffering from exactly the same symptons as me.
I've had my One X for a couple of months, it's completely unrooted and has nothing on it you can't get from Google's app market. I'm with Orange, in the UK, so the phone's running all their default stuff.
My phone's been running quite hot ever since I got it, but, today, I had it in my pocket while I drove to work (20) minutes, and it must have overheated and turned itself off.
I couldn't turn it on, and, in my panic, I held the power button for ten seconds, and saw the buttons at the bottom flash. Since then, nothing at all, no charging light (from USB or mains). I've tried all combinations of power/volume button presses and absolutely nothing has happened at all. Nothing at all since the first button flashes on the first long power button press (10 seconds). Now, it's been like that for about 8 hours and has been on and off charge all day, to no avail. (no LED at all, at any point, red nor green).
I've just got back from holiday and have a tonne of pictures and vids I have probably lost, but want to try to recover. I'd be really, really grateful for the assistance of the experienced people here. I'm, as you may have picked up, a hopeless newb.
When I connect via laptop to USB, the computer (Windows 7) detects an APX device, whatever that is, but the automated driver installation fails. Nothing shows up in Windows explorer.
Is there anything I/You/We can do?
My last resort is to send it back to Orange, and ask if they can retrieve data, but I expect they'll just send a new phone and wipe/refurbish my old one for someone else.
Is it possible to send phones back to HTC for repair, without losing data?
And finally, although I've not seen anything on the screen at all, no bootloaders, no recovery screen, nothing, might some combinatin of my button-mashing have already wiped the phone?
On a scale of One to OH DEAR...how screwed am I?
Please help me, XDA!
Edit: Ah, I can see it as a device, actually. Shows up as an "APX Device", but I can't do anything with it.

Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app

Flo95 said:
Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yeah, I think once I tried everything else I tried that.
Is this what NVFlash can get around on other phones, but not the One X?
Assuming that's what I have done, will HTC be able to recover my personal data? I don't care about app-data, just photos and vids.
Should I go through HTC directly, or through my mobile network/carrier? The phone should still be in warranty, it's only a couple of months old.
Edit: Although, one thing to add to that is that at no point, apart from the very first 10-second power button press, did anything happen on the phone at all. If that makes any difference, at all.

I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?

JimBadger said:
I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?
Click to expand...
Click to collapse
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.

lawrence750 said:
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.
Click to expand...
Click to collapse
I know you're probably spot on there. It's potentially more trouble to HTC than it's worth, to go messing with personal data.
But, my phone's all but dead. I can't backup and restore.
Unless I can figure out how to make sense of this "APX" device detection thing.
Can I still somehow root my phone, if the only "access" I ahve to it is seeing it as an APX device? I can't do anything with it. I can't get into the bootloader to unlock it to allow rooting.
Or can I?

would a battery pull prompt the phone to start normally again possibly? The phone isn't hard to open, but htc will probably know if it has been since you might make a mess of some of the glue and shields in there.
Edit: Did you ever enter your dropbox details into your OneX? because it should have auto camera upload on by default. Check your camera upload folder of your dropbox on the web if so.

This may be useful for the s off development. It seems overheat protection may trigger apx
Sent from my HTC One X using Tapatalk 2

If I get desperate enough I might try pulling it open....
I never setup Dropbox, unfortunately. Nice idea though, and I sure as hell will next time.
If my phone's death can further the cause of open One X's for all, then I'm all for it. At this point, I'd pay someone to try and get my data off, too.
If someone wants to talk me through trying to access it in this "apparent" APX mode, I'm up for experimenting.

unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me

bubu said:
unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me
Click to expand...
Click to collapse
Your stuck in apx mode? You can't fix it afaik...
Can you access Bootloader?
-Sent from my IceCold One X!

hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!

bubu said:
hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!
Click to expand...
Click to collapse
Put your phone on wall charger for 5-7 hours and then press power button + volume down button until the Bootloader shows up...
However, if you can't access the Bootloader even now... Your screwed. ..

I had the same situation.mine was flashed in a wrong firmware then it stuck in a bootloop.but when i tried to charge it for two hours in order to flash RUU, the device went extremely hot, it's late when I noticed it.After removing the usb charger, from then on my device doesnt power on.no sign of life after all.

[Q] I Think I Bricked My Nexus 7 (2013)

Hello Readers,
So one day I was talking to someone on my Nexus 7 (2013) tablet with Hangouts Dialer for a little bit over an hour. Then my parents came home and I put it down, didn't end the call, to go say hi to them. I come back about maybe about 5 minutes later. Now my device won't respond to any touch but, sound still comes out from the side out of my speakers. Seeing as how my touches are doing nothing, I hold down the powerbuttan to re-boot it. I do that and it turns off. When it is off, only when I held down the button longer that I normally would to boot this up did it start to boot up. It then showed the white "Google" logo for a bit longer as well. So, I did the same as earlier, I held down the power button to turn it off, turned it back on, and it again stays at the logo. This time I put it on my desk for the night to see if it would solve itself. It didn't.
I wake up the next day and go check on my device and it is still at that white "Google" logo. Now I'm worried. I tried to google my issue and I saw the word "Bricked" which worried me even more.
Is my device bricked? Can it be fixed?
Thank you for your time.

I really don't think you bricked it. Have you any access to your recovery or can you get into download mode or ADB mode?
It sound to me like your devices OP needs something like cache wiped of even a factory reset. If that doesn't work then I would plug in to PC or laptop and run "Wugs toolkit" and reload the factory image.
A bricked device wouldn't even turn on, if anything, you may have a soft brick, which is easily remedied.
Hope this helped.
"Chance Favors the Prepared"

glockman4519 said:
I really don't think you bricked it. Have you any access to your recovery or can you get into download mode or ADB mode?
It sound to me like your devices OP needs something like cache wiped of even a factory reset. If that doesn't work then I would plug in to PC or laptop and run "Wugs toolkit" and reload the factory image.
A bricked device wouldn't even turn on, if anything, you may have a soft brick, which is easily remedied.
Hope this helped.
"Chance Favors the Prepared"
Click to expand...
Click to collapse
Ok, how would I do the "Wugs toolkit" thing?