Related
You know em, you love em, random semi-reproducible problems!
I have been playing with my phone and enjoying the freedom of root access every since the original 2.2 OTA root method was posted (the downgrade unrevoked method). Its been great, but I started to have an annoying reboot issue that popped up every now and then. At first it was annoying, but now it is getting worse.
It SEEMS like it is temperature related. It started happening while the phone was charging, 4g was on, and wireless tethering (pre8) was running. First the connection between my computer and the phone would drop, then I'd reconnect, surf for another 5 mins or so, and the phone would reboot. Battery temp was reporting ~44C. After I let the phone cool down everything was fine.
I found that if I didn't have the phone on the charger or if I put the phone (battery side down) on top of a cool metal surface, the problem would not arise.
But then it started happening more often and under circumstances where it had previously not had any problems. Things like turning off my alarm, answering a call, playing alchemy. Under those cases, the battery was sometimes warm, but usually cool.
Last night it entered a reboot loop, where it just returned to the white HTC EVO screen over and over and over. It eventually turned off and the green light began to flash. I could not boot it up until I removed the battery and cooled both the phone and battery down. It was charging with a file downloading over 3g.
The problem is defiantly getting worse.
--------------------
I know that people are going to fire at me to wipe and reinstall (like in all the other threads) but that is the craziest part: I have. Many times. When it started to happen I thought it was the ROM, so I would change ROMS when it happened, but now I realize the problem is independent of the ROM in use.
I have used (and hit rebooting issues while the batter is hot and cold)
Stock (rooted) 2.1 and 2.2
Ava V5, V6, and V7
Fresh 3.2 (and a previous version, I don't recall which)
BakedSnack 1.6 and 1.7
Evo Zone 8.29
Vaelpak 1.3 and (I believe) 1.2
A couple of Virus' ROMs
I have used the stock 2.1, 2.2, and 3.2 HTC kernels and King's #s 6, 8, and 5, all with the same problems.
I even nandroided to backups that I had previously NOT had the issue with, only to immediately reboot. It really looks like software is not the issue, but I'm not sure.
As you may gather from this, it has been an on going issue for quite some time. I always do a full wipe (all caches, dalvik, et all) between ROMS. I'm out of ideas, do I need to S-ON and OTA then return this bad boy to sprint? Any ideas?
EDIT
Forgot to add, I am using ClockWork recovery, and flashing ROMs manually (through recovery, not a ROM manager app)
Quick bump for interest and posible solution. I'm pretty sure it's a hardware issue, but I just want to be sure.
Even though I'm always going on about how clockwork always works fine for me, and wipes everything correctly, I'll be the guy here to suggest trying to flash with amon ra a few times. If you still run into issues, I'd say that your battery is borked. But before returning the whole thing, maybe pick up a cheap extra battery off of ebay, and see how it works with that?
Just so I am clear on what to do, if I want to return the phone for service, I need to run the S-ON tool from unrevoked, then accept the OTA and I should be good to take it in, right?
Yes flash s-on then run RUU
i am having exactly the same issue
i've been on cm6 for over a month and it started about 2-3 weeks ago, at first i thought it was the temperature too but recently it started rebooting at completly random moments. I flashed baked snack yesterday and put a new battery in, same thing, random reboot
i flashed deoxed newest update with no mods today to see if that would fix the issue, 3 minutes after i did, i was signing in to my google account - reboot
turned the phone on, and 1 minute later reboot and loops....
any ideas?
using RA recovery btw, wiped everything before i flashed.
It's the HARDWARE
Guys,
Just thought I'd share a little of my experience with this phenomenon.
I had a HW003 Nova since the release of the Evo. I started experiencing random reboots every so often about a month or so later.
These progressed regardless of what version of Android, or which rom, or which kernel, bootloader, OTA update, S-ON, S-OFF, Bone stock or rooted.
After barely managing to get the phone back to it's factory state, I replaced it no questions asked on my second visit to Sprint repair center.
My refurbished replacement (Also HW003) was fine for a whole 5mins before it started doing the exact same thing. I gave it back to the technician, and put in the order for my second replacement. As per the advice of the technician, if my next replacement has any problems at all, I'm supposed to call Sprint customer service directly in hopes of a longstanding solution (read: Ask for a brand new phone)
Not trolling or starting ****, because I love my Evo, but let's be realistic.
These phones are built like garbage. At least the original crop of them is.
They use some good parts, but they are manufactured in a cheap manner.
Probably in cheap factories using cheap labor, and cheap materials.
While not every Evo is junk (my girlfriend hasn't had any problems with her's in over 3 months) you have to figure that one out of every few thousand is probably going to have some kind of defect, be it light leakage, bad screen grounding, broken USB connector, or even the infamous nonsensical, irrational, arbitrary reboot/power-cycle.
Sounds like what was happening to me too. I just took it to repair center and after a couple trips they replaced it. First they put a new battery in, said they couldn't reproduce the reboot but in three minutes I did. After that they ordered a new one.
In the beginning it was so random and appeared to be a heating issue too, then it just got worse and worse. Seemed like I could use the phone without issues if I wasn't taxing the phone too much but it progressively got worse and got to the point of it being maddening. Then it was hanging on splash screen and boot looping. Uprooted and took her in. Sounds like thats your best bet. I tried different ROMs, stock, etc etc.
Just take it in after doing what you need to do. Good luck.
SWYPED from my SUPASONIC
I have been having this problem for what seems like a few weeks now, but it has gotten worse over the past week or so. I rooted my Inc and have flashed a few roms to test them out ( got most from Rom Manager as I was told those are pretty reliable ). I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
I am currently running Redemptive R-EVO-lution 1.6
Ver 2.2
Baseband Ver.
2.15.00.07.28
Kernel Ver.
2.6.32.15-gb7b01d1
htc-kernel(at)and18-2#1
Build Number
3.21.605.1 CL231334 release-keys
Browser Ver.
Webkit 3.1
Pri ver.
1.28_002
Prl
52011
Eri Ver.
5
Any suggestions or help, would be great.
Thanks!
Steve
I don't know a whole lot about android but I do know most devices have builtin failsafes when it comes to batteries. So, your battery may be the issue here and not the device itself. If you know someone else with an incredible then try to trade batteries for a day. If the problem doesn't repeat, or even starts happening on the other device then you know you have a defective battery.
Other than that, you'll have to wait for someone more knowledgeable than I to give you their thoughts. Good luck.
Sent from my SCH-I500 using Tapatalk
Install something to view your battery heat you may be over heating it
Sent from my Incredible using XDA App
will do
Is there an app you'd recommend for the battery app heat ?
pulling info will heat the phone...use setcpu it checks for battery temp and displas it on the widget... do you have GPS on? any downloads over 3g tend to heat the phone a bit too..as does anything that uses the GPS....
check your phone usage and see if anything looks out of whack, maybe an app that is drawing a lot of battery etc...
you can flash back to the stock rooted 2.2 and see if that does the same thing....i'm running the desire rom with adrynalyne SSUV kernel and phone is steady at 95*
Installed setcpu... will keep an eye on that for the next 24 hours and see what happens. Do you have any recommendations on profile settings in setcpu ? Thanks again for the help.
-Steve
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
The actual answer
All deference to the prior posters, but SetCPU has nothing to do with it.
I had this as well on my first Incredible (I am on #3). As the above poster indicated, there IS a problem with the earlier batches of Incredibles. They were built with faulty hardware radios. As they struggle to compensate to find a signal, they heat. Once they hit a point, they reboot. Mine would go into a reboot loop between 4-13 times before actually booting, and it would virtually never go into custom recovery (at least not unless it was off for a while).
You do not need a new kernel, you do not need SetCPU, you do not need a battery checker ... you need to call Verizon, tell them your phone gets super hot even with no use, and enters a reboot loop. They will send you a refurb (I received a refurb with a pre-blown speaker) and you will enter refurb-hell until you get one that works.
I really appreciate your input, I put setcpu on my DInc. and have it set to drop the CPU to 600 if the battery temp hits 100, has been like that all day and so far, it hasn't rebooted once. If the problem continues, I will have to goto verizon and play the refurb game, but i HATE the refurb game and like so many of us, I NEVER win the first few times I play.
11RJB, what did you look up specifically to find out about the bad batch of phones??
Thanks again guys/girls
11RJB said:
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
Click to expand...
Click to collapse
Did you revert the phone back to stock and unrooted?
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
respect your suggestion
jdmba said:
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
Click to expand...
Click to collapse
If I did choose to bring the phone back to verizon, I would need to unroot it and put it back to stock 2.2 with sence, right ? Is the OTA rom out there anywhere ? I am not trying to argue with you, just trying to avoid dealing with the nards at the verizon store... LOL
-Steve
Yes
There are so many threads out on XDA on unrooting an Incredible for warranty return that I weep a little bit. A little searching will bring them up. I too did NOT want to enter refurb hell, but when the phone would become unusable for hours (usually later in the day) because of the heat, I had little choice.
So you had to go through a few exchanges to get a good unit, right?
Now on my 3rd DInc: ( still playing the refurb game.... this sux
Sent from my ADR6300 using Tapatalk
rockinr6 said:
I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
Click to expand...
Click to collapse
Even though I don't own an Incredible, I have the exact same issue with my Desire. I was thinking of going for an Incredible S. Anybody experienced any such issues with Incredible S? I bought my Desire around Q3 of 2010.
I seem to be having an issue with my phone overheating and rebooting. It seems to happen consistently when using navigation or when playing games (I'm hooked on Gem Miner). Always at an inopportune time. To me this seems like a result of bad hardware or something but is it possible that rooting and installing ROMs like CM7 or Kingdom Stock Sense?
I bought my phone at Best Buy and ended up getting the warranty, so assuming I can revert the phone back to stock, I should be able to get this covered under warranty. Right?
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
TheWhiteBandito said:
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Click to expand...
Click to collapse
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Hot enough that it's shutting down. I couldn't tell ya specifically.
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Its higher than 119F. Mine hit 122F the other day and didn't reboot, unless the safety shut off didn't kick in on mine. Don't think it is much higher than that though before it does.
I had heard it shuts down at 119 but my phone hasn't ever gotten that hot. I've only managed to get it up to about 114, that was multitasking and charging, overclocked to 1113.
When it reboots, do you get 5 vibrations and then the indicator flashes green until you pull the battery? If so, you are starting to have serious problems.
This thread helped me recover my Incredible..
http://forum.xda-developers.com/showthread.php?t=982454
I had mine at 120F the other day loading a new rom and no shut off
Sent from my Incredible using XDA Premium App
Mine gets hot when using wireless tether.
jetsaredim said:
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
Click to expand...
Click to collapse
I'm leaning toward a hardware issue. The reason I say that is because I'm using CM7.0.3 and Chad's Incredikernal and when I use navigation I also connect my car charger and have never had a heat issue nor any reboots. I drove from SC to FL back in Feb and had navigation running the whole time.
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
jetsaredim said:
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
Click to expand...
Click to collapse
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
fLaWx said:
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
Click to expand...
Click to collapse
I assume you're not completely an expert in this matter, but let me see if I get this right... I have to go back to having CWM on my phone so I can apply the S-ON zip and then re-run the stock recovery to get back to complete 100% stock. Sound right? I wouldn't even consider it if I didn't think there was a slight chance that I'd get flagged on the warranty review for having S-OFF set. I don't want them to have any reason to deny my getting a new phone.
Hi - long time lurker, barely ever post, but I'm gonna chime in here.
My DInc also reboots, and it is warm to the touch when it does happen. Don't know how hot though sry. I've been rooted since November, but haven't installed a Custom Rom, just removed bloat, and added some other useful tools. The biggest change I've made was changing the fonts. I don't over/under clock either (it runs just fine for me). My reboots seem to be increasing in number. At first it would be once a month, then a few times a week, and now a couple times a day.
Sometimes, my phone will reboot just once, and then continue to work. Sometimes 2-3x in a row, and then continue to work or not. Sometimes, it just vibrates 5x quickly, and then is locked (LED flashes), and the only way to recover is to pull the battery and start over.
Seems to happen MOSTLY around certain times of day - 4:30-6pm when I'm on my way home from work (no, not using my phone, but it happens anyway), and around lunchtime (again, not using it, or if I am it's barely). Other times it happens too - but really randomly. I'm ruling out different apps that might be triggering it, but don't think that's the issue.
QUESTION - if it is heat related, and the phone is supposed to go into shut-down mode at 119*, but seems to be different temps for everybody, could it be the thermostat? Could it be registering a false temp reading and think it needs to shut down? Has anyone explored this?
I'm not an engineer, or even a programmer, but I like to play one on TV. Thx
Oh - I forgot to add this:
There have been times when it would reboot, and I've placed my phone and battery (removed from phone) on the vents of an airconditioner, or even sitting on a frozen ice pack (the kind for a cooler) and it would still happen afterwards. To the touch, my phone would be cold, not freezing, but cold. Seriously lower temp than what it was when it was very warm to the touch...
I'm definitely with you on the first scenario. I just brought it to my local Best Buy where I bought it (with warranty) and they sent it off and gave me a loaner DInc to use till mine's repaired. They said, if they can't repair it, they'll give me a DInc2 as a replacement since the Dinc1 is "backordered" (aka not being carried).
jetsaredim - I was able to get a replacement DInc sent to me overnight (free!). My first replacement had a faulty USB port, so I couldn't charge my phone. I have 'another' DInc being sent to me now. Other than the faulty USB port, I haven't had any overheating issues so far (knock on wood).
First phone manufactured in June 2010
First replacement phone, manufactured in April 2010, and remanufactured June 2011 (via ##7764726)
I just got my replacement Incredible today. I just tested my original phone again by watching 15 minutes of video on youtube and BANG!!!!!!!!!! It rebooted as usual. Screen and battery get very warm. The reboots seem to happen when watching videos online or offline, playing games for 10 to 15 minutes, browsing the web for 15 to 20 minutes, using Google Maps with or without charging at the same time, and charging and talking on the phone at the same time. Well, I'm sending back the original and hoping that the replacement doesn't fail me. Glad that I swapped it just before the manufacturer warranty was up.
Have had the Dinc since week one. 100% stock - have not rooted (yet) and stock battery - in the past month it has 'overheated" and rebooted twice. Never happened before. Both times while using navigation and charging. Could it simply be the battery? It's not holding a charge like it used to too which also makes me wonder about the battery.
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
jonmchugh said:
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
Click to expand...
Click to collapse
Seriously, dropping 15% after half an hour of streaming anything on that device is amazing performance. It wasn't real hard to completely kill that battery in an hour, frankly. As for the heat, I not only got it so hot it stopped charging a number of times, but I overheated it until it shut off and wouldn't come back on for an hour. That phone would last about 10 hours sitting on a table untouched. I never owned a device that destroyed a battery as fast as the Incredible. It was a useless paperweight most the first month I had it until I got the 3500mAh battery for it.
That said, I doubt Verizon would honor any warranty on it, and even if they did, I wouldn't expect a different device to be any different.
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Friend had nearly the same symptoms, her sd card wasn't fat32; double check yours. Better yet, load a sense ROM, and remove the sd and reformat it. Copy sd contents to/from pc before and after format.
Sent from my ADR6300 using XDA Premium App
ejdavis72 said:
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Click to expand...
Click to collapse
The newest BlackBerry Bold goes about 3 days on a charge.
loonatik78 said:
The newest BlackBerry Bold goes about 3 days on a charge.
Click to expand...
Click to collapse
I always just swap batteries so it's no big deal to me if they get 1 or 3 days of battery life. If I had any interest in Blackberry whatsoever, I would find that interesting.
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
jonmchugh said:
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
Click to expand...
Click to collapse
You must have some bad hardware in there. Have you tried it without the SD card? I have a bad SD card bluescreen my computer before. Just an idea.
Or you could try replacing the battery and seeing if there are any further reboot issues. Your battery is the one constant I observed after reading your initial post.
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
pures said:
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It's a hardware issue. If yours is still in warranty, go to Verizon and they will swap it out for you. I had the same issue and nothing you can do (changing ROMs, kernels, etc.) will fix it.
I asked this same thing, its an issue with the USB mount or something I can't remember the answer for it, look up my posts and see if you can find the topic where I ask this, or search for 5 times vibrate/ reboot fix for incredible
Also I noticed that the black thing behind the battery, with the esn number, I made an observation that if you have a plastic leafy type of black cover, then I noticed that these incredibles reboot, I've only had 2 phones with a thinner black cover thing, so I'm not sure if this applies to all the thin covers, but I got an incredible now and the black esn cover is more stiffer and harder, so maybe it does have to do with overheating...since my new incredible doesn't ever constantly reboot
Sent from my ADR6300 using XDA App
From everything I've seen and read, it seems like the random reboots point to a bad sector of RAM. I get once I'd say once every 3-4 months, which I won't complain about. But it's never anything rom/kernel/radio related.
Tho someone mentioned the cover where the ESN number is located on the INC under the battery. I have noticed a slight "warping" which I'm absolutely certain is due to heat. Not largely noticeable, but pretty significant nonetheless. I'd take a pic, but only have my INC as a camera lol.
If I use gps in the car, running for 3+ hrs, it will reboot due to overheating. Natural damage control for the phone.
Sent from my ADR6300 using xda premium
Ok here is my question - Two times i have installed CM11 roms, the newest nightlies, after wiping data / cache, using CWM for recovery, and rumrunner to achieve s-off / unlock. The first time my phone functioned fine for a few days, then began over heating and the top speaker quit working, started issuing static after certain apps turned on, or when the phone booted up. Also - battery was draining faster than i could charge it. Would jump multiple % points at a time.
I "BELIEVE" that my charger has gone bad, and that is the culprit for destroying the phone. Even after flashing back to stock, removing s-off and relocking the bootloader, it drained the battery(even when powered off battery continued to drain and phone was hot to touch).
After this happened to my first htc one, i returned it to stock, and got a replacement under warranty. Then i proceeded to root / s-off / unlock my new htc one, and drop CM11 m7vzw onto it. It functioned fine.......until i plugged it into the charger that i think is the culprit. After hitting 100% power, the phone started to heat up and the top speaker quit functioning. I instantly upon noticing this, used CWM to restore a backup of the stock software. Which did nothing to fix the problem, phone continued to over heat and drain the battery, only one speaker worked. I managed to flash it back to the stock oem RUU software and relock the bootloader, attain s-on before it died completely(so i could turn it in for warranty with no issues AGAIN).
My question - is this a bad charger you think, that is killing my phones? Or could it possibly be something inside of CM11 and PA gapps(4.4) killing my phones? I do not have a meter on hand to test my charger, so i am going on logic that it must be the charger. Since i can't imagine that cm11 is killing every m7vzw it is installed one, and it seemed to function fine until i plugged into that charger.
I love custom roms, and seriously hate all the bloatware that comes attached to verizon phones, so looking for some advice from people mor familiar with this subject then i am. I have only recently started customizing my phone. My back ground is in computers not phones, but seeing as how i am not tweaking the cpu or gpu at all, i am thinking it MUST be this charger. Please let me know what you think, if you have experience with this on a m7vzw. I get another phone tomorrow, and do not plan on using the same charger again, but i am somewhat wary as to upgrading the rom after all this crap ive been through. ANY advice is appreciated. Much thanks!
ccarr313 said:
Ok here is my question - Two times i have installed CM11 roms, the newest nightlies, after wiping data / cache, using CWM for recovery, and rumrunner to achieve s-off / unlock. The first time my phone functioned fine for a few days, then began over heating and the top speaker quit working, started issuing static after certain apps turned on, or when the phone booted up. Also - battery was draining faster than i could charge it. Would jump multiple % points at a time.
I "BELIEVE" that my charger has gone bad, and that is the culprit for destroying the phone. Even after flashing back to stock, removing s-off and relocking the bootloader, it drained the battery(even when powered off battery continued to drain and phone was hot to touch).
After this happened to my first htc one, i returned it to stock, and got a replacement under warranty. Then i proceeded to root / s-off / unlock my new htc one, and drop CM11 m7vzw onto it. It functioned fine.......until i plugged it into the charger that i think is the culprit. After hitting 100% power, the phone started to heat up and the top speaker quit functioning. I instantly upon noticing this, used CWM to restore a backup of the stock software. Which did nothing to fix the problem, phone continued to over heat and drain the battery, only one speaker worked. I managed to flash it back to the stock oem RUU software and relock the bootloader, attain s-on before it died completely(so i could turn it in for warranty with no issues AGAIN).
My question - is this a bad charger you think, that is killing my phones? Or could it possibly be something inside of CM11 and PA gapps(4.4) killing my phones? I do not have a meter on hand to test my charger, so i am going on logic that it must be the charger. Since i can't imagine that cm11 is killing every m7vzw it is installed one, and it seemed to function fine until i plugged into that charger.
I love custom roms, and seriously hate all the bloatware that comes attached to verizon phones, so looking for some advice from people mor familiar with this subject then i am. I have only recently started customizing my phone. My back ground is in computers not phones, but seeing as how i am not tweaking the cpu or gpu at all, i am thinking it MUST be this charger. Please let me know what you think, if you have experience with this on a m7vzw. I get another phone tomorrow, and do not plan on using the same charger again, but i am somewhat wary as to upgrading the rom after all this crap ive been through. ANY advice is appreciated. Much thanks!
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Are you using the stock charger?
Try a different charger on the next phone. Many people have flashed CM11 and don't have those issues so it appears to be your charger that's killing the phones.
Don't think it's the charger. I am seeing more and more threads of people running cm11 a d getting this overheat issues then phone dying. I think it's best that people leaves cm11 alone until it can be fixed. As I have never seen any other Rom act like this.
Sent from my HTC6500LVW using Tapatalk
The only thing i can think of, after resting on it, is that i turned on the DSP manager EQ shortly before it happened each time. Not going to customize the one I am getting today. Just thankful I know enough that I managed to get them both back to s-on / locked / stock RUU before sending them back.....so my warranty will cover them.
And yes, i was using the stock HTC charger that came with the device. Wish i had a meter.
This is odd. I have been using CM 11 for close to a week now, and haven't experienced any issues like this yet, and hopefully won't. The battery life isn't great (and I will probably return to using BoneStock from @andybones ), but no overheating or speaker issues. I don't normally listen to a lot of music, and I have not messed with DSP manager much, but I have used it, and music/videos seem to work fine. I would recommend trying a different charger to rule that out. Also, if you are getting a warranty replacement, try leaving the phone s-on and stock for a few days and see how it acts with your charger - that will help narrow down the real cause.
peteschlabar said:
This is odd. I have been using CM 11 for close to a week now, and haven't experienced any issues like this yet, and hopefully won't. The battery life isn't great (and I will probably return to using BoneStock from @andybones ), but no overheating or speaker issues. I don't normally listen to a lot of music, and I have not messed with DSP manager much, but I have used it, and music/videos seem to work fine. I would recommend trying a different charger to rule that out. Also, if you are getting a warranty replacement, try leaving the phone s-on and stock for a few days and see how it acts with your charger - that will help narrow down the real cause.
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Both phones are dead. Will not charge, will not turn on. They only worked for a few hours after the over heating issue started. Battery continued to drain even after being turned off, and after it was drained it would not charge at all. It was lucky i could even get them back to s-on / locked / stock. And the issue continued after going back to stock. Hardware damaged for sure. So no more testing on those. lol
On the next one, wait a week before installing a ROM, and see if the phone functions fine. If not, then its the charger or something else you've been doing with it. If it is fine, try installing cm11 again and see if it returns. If it returns at THAT point, then it might be the ROM, though I doubt that's the issue. You'll never know if its cm11 or something else causing the issue if you immediately flash it after getting it.
Fu5ion said:
On the next one, wait a week before installing a ROM, and see if the phone functions fine. If not, then its the charger or something else you've been doing with it. If it is fine, try installing cm11 again and see if it returns. If it returns at THAT point, then it might be the ROM, though I doubt that's the issue. You'll never know if its cm11 or something else causing the issue if you immediately flash it after getting it.
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That is my plan, and i have other chargers. I don't plan on using the HTC one. Going to use a stock samsung charger until i get my replacement charger in the mail. I am hoping it was the charger. It just seemed odd that the issue happened both times after turning on DSP, then using the phone to either watch netflix, or listen to music on the speakers. Also, I figure if no one on these forums has the same issue.....then it must be the charger. In the meantime - I am just going to root / s-off and use stock software till next week or so.
I'm just getting paranoid as to how many times verizon will let me get a warranty replacement, even though i am sending them back in full stock format. lmao
ccarr313 said:
That is my plan, and i have other chargers. I don't plan on using the HTC one. Going to use a stock samsung charger until i get my replacement charger in the mail. I am hoping it was the charger. It just seemed odd that the issue happened both times after turning on DSP, then using the phone to either watch netflix, or listen to music on the speakers. Also, I figure if no one on these forums has the same issue.....then it must be the charger. In the meantime - I am just going to root / s-off and use stock software till next week or so.
I'm just getting paranoid as to how many times verizon will let me get a warranty replacement, even though i am sending them back in full stock format. lmao
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They'll let you send as many as you want as long as its under warranty haha. I remember I had to send in the droid bionic 4 times and the droid RAZR twice, both times without any hassle from them. I just had awful luck with those phones, mostly screen-lifting.
Haha. Good to hear. Because I have 10 months of warranty left, and I am a computer modder at heart.....and that has turned me into a custom rom loving phone crazy person. :laugh:
Yeah you've got nothing to worry about there. Just make sure its back to stock. They honestly probably wouldn't say anything if it weren't, but we don't want to give them even more reasons to lock us down more.
I'm having the same issues. I'm on my 4th phone now.
This happened to me on several ROMs. SlimBean 4.3, SlimKat 4.4 now.. and I flashed back to stock while I had a phone that wasn't dead yet.. but it's still happening.
I'm not sure what the deal is. Just happens without rhyme or reason out of the blue one day.
Can anyone recommend flashing anything that might help?
What's responsible for the battery management even if there's no ROM installed? HBoot? Should I re-flash an HBoot to attempt to fix? It's not the ROM, I don't think. If it is, it's something that permanently screws up the phone. I've completely wiped my phone and went to stock. Same issue.
I got my new phone, and s-off'ed / unlocked / flashed cwm recovery, then updated it to 4.3 ota, no issues so far. Scared to put any custom rom after what happened to the last two. But having no issues yet with it, with only a custom recovery and s-off. Have rom manager loaded also, and made a back up since it seems to be running fine now. If anyone isolates this problem and can get a fix going, would make me very happy.
I've noticed that trickster and some of the other CPU performance apps are locking the min CPU speed at the max speed so the phone always stays at top speed. If it stays like that for an extended period of time it will damage the phone. The heat can cause the battery to drain really fast and damage the CPU. If you are on any ROM with a custom kernel I would be on the lookout for this.
Sent from my HTC6500LVW using Tapatalk
I was running CM11 on my nexus Galaxy and I thought my battery was bad. My phone would die after a few hours. I got a new battery and it did the same. I installed slim ROM and now I am getting 10+ hours no problem. Also my phone does not feel like it is going to melt.