You know em, you love em, random semi-reproducible problems!
I have been playing with my phone and enjoying the freedom of root access every since the original 2.2 OTA root method was posted (the downgrade unrevoked method). Its been great, but I started to have an annoying reboot issue that popped up every now and then. At first it was annoying, but now it is getting worse.
It SEEMS like it is temperature related. It started happening while the phone was charging, 4g was on, and wireless tethering (pre8) was running. First the connection between my computer and the phone would drop, then I'd reconnect, surf for another 5 mins or so, and the phone would reboot. Battery temp was reporting ~44C. After I let the phone cool down everything was fine.
I found that if I didn't have the phone on the charger or if I put the phone (battery side down) on top of a cool metal surface, the problem would not arise.
But then it started happening more often and under circumstances where it had previously not had any problems. Things like turning off my alarm, answering a call, playing alchemy. Under those cases, the battery was sometimes warm, but usually cool.
Last night it entered a reboot loop, where it just returned to the white HTC EVO screen over and over and over. It eventually turned off and the green light began to flash. I could not boot it up until I removed the battery and cooled both the phone and battery down. It was charging with a file downloading over 3g.
The problem is defiantly getting worse.
--------------------
I know that people are going to fire at me to wipe and reinstall (like in all the other threads) but that is the craziest part: I have. Many times. When it started to happen I thought it was the ROM, so I would change ROMS when it happened, but now I realize the problem is independent of the ROM in use.
I have used (and hit rebooting issues while the batter is hot and cold)
Stock (rooted) 2.1 and 2.2
Ava V5, V6, and V7
Fresh 3.2 (and a previous version, I don't recall which)
BakedSnack 1.6 and 1.7
Evo Zone 8.29
Vaelpak 1.3 and (I believe) 1.2
A couple of Virus' ROMs
I have used the stock 2.1, 2.2, and 3.2 HTC kernels and King's #s 6, 8, and 5, all with the same problems.
I even nandroided to backups that I had previously NOT had the issue with, only to immediately reboot. It really looks like software is not the issue, but I'm not sure.
As you may gather from this, it has been an on going issue for quite some time. I always do a full wipe (all caches, dalvik, et all) between ROMS. I'm out of ideas, do I need to S-ON and OTA then return this bad boy to sprint? Any ideas?
EDIT
Forgot to add, I am using ClockWork recovery, and flashing ROMs manually (through recovery, not a ROM manager app)
Quick bump for interest and posible solution. I'm pretty sure it's a hardware issue, but I just want to be sure.
Even though I'm always going on about how clockwork always works fine for me, and wipes everything correctly, I'll be the guy here to suggest trying to flash with amon ra a few times. If you still run into issues, I'd say that your battery is borked. But before returning the whole thing, maybe pick up a cheap extra battery off of ebay, and see how it works with that?
Just so I am clear on what to do, if I want to return the phone for service, I need to run the S-ON tool from unrevoked, then accept the OTA and I should be good to take it in, right?
Yes flash s-on then run RUU
i am having exactly the same issue
i've been on cm6 for over a month and it started about 2-3 weeks ago, at first i thought it was the temperature too but recently it started rebooting at completly random moments. I flashed baked snack yesterday and put a new battery in, same thing, random reboot
i flashed deoxed newest update with no mods today to see if that would fix the issue, 3 minutes after i did, i was signing in to my google account - reboot
turned the phone on, and 1 minute later reboot and loops....
any ideas?
using RA recovery btw, wiped everything before i flashed.
It's the HARDWARE
Guys,
Just thought I'd share a little of my experience with this phenomenon.
I had a HW003 Nova since the release of the Evo. I started experiencing random reboots every so often about a month or so later.
These progressed regardless of what version of Android, or which rom, or which kernel, bootloader, OTA update, S-ON, S-OFF, Bone stock or rooted.
After barely managing to get the phone back to it's factory state, I replaced it no questions asked on my second visit to Sprint repair center.
My refurbished replacement (Also HW003) was fine for a whole 5mins before it started doing the exact same thing. I gave it back to the technician, and put in the order for my second replacement. As per the advice of the technician, if my next replacement has any problems at all, I'm supposed to call Sprint customer service directly in hopes of a longstanding solution (read: Ask for a brand new phone)
Not trolling or starting ****, because I love my Evo, but let's be realistic.
These phones are built like garbage. At least the original crop of them is.
They use some good parts, but they are manufactured in a cheap manner.
Probably in cheap factories using cheap labor, and cheap materials.
While not every Evo is junk (my girlfriend hasn't had any problems with her's in over 3 months) you have to figure that one out of every few thousand is probably going to have some kind of defect, be it light leakage, bad screen grounding, broken USB connector, or even the infamous nonsensical, irrational, arbitrary reboot/power-cycle.
Sounds like what was happening to me too. I just took it to repair center and after a couple trips they replaced it. First they put a new battery in, said they couldn't reproduce the reboot but in three minutes I did. After that they ordered a new one.
In the beginning it was so random and appeared to be a heating issue too, then it just got worse and worse. Seemed like I could use the phone without issues if I wasn't taxing the phone too much but it progressively got worse and got to the point of it being maddening. Then it was hanging on splash screen and boot looping. Uprooted and took her in. Sounds like thats your best bet. I tried different ROMs, stock, etc etc.
Just take it in after doing what you need to do. Good luck.
SWYPED from my SUPASONIC
Related
Hey everyone, I looked around and didn't find anyone having my particular problem, but If I put this in the wrong place, or someone has already solved it, just let me know. Don't want to waste your time!
I got my DINC the day they came out in stores...the first one my local store sold in fact. It was working great, but I hated the bloatware and the fact that the Bluetooth stack was not up to date...couldn't connect with a new hands free speaker phone I just bought (Parrot mini-kit slim). I had occasional random reboots, but not too many. Once or twice a week maybe.
So when the unrevoked one-click came out I tried it. Worked great.
Then I started trying ROMs. With everything I've tried I get random reboots...a lot of them. Sometimes it reboots once and works fine for a couple hours. Other times, it will loop until I do a battery pull. When it loops it will sometimes make it all the way to the lock screen, sometimes it will only make it to the boot animation, and sometimes it won't get past the white HTC screen.
I've used a couple different nightly builds of CM6, with and without google apps. I've used Skyraider 1.8 and 1.9 with and without sense. I've tried "touch of photons". Same results and activity on all of them.
Last night I gave up and downgraded to unrooted 2.1 with sense...factory fresh. I reformatted my SD card with the phone, reformatted the phone storage, and I've done factory resets. It still isn't working right.
At this point, I'd be happy to get it back to pre-Unrevoked and just wait for the official OTA Froyo which is supposed to come out soon. Rooting and using a stable rom is fine with me too. I just need a phone that works consistently.
Any ideas? I'm pretty desperate.
sounds like you needed to return it and get a new one since it was doing random reboots from the day you bought it.
have you used any of the hydra kernels to try and OC it, the 1.15 OC would cause mine to reboot. a good stable rom that i tried was JagerRom, 1.7.4 is without sense, and chocolate is with sense. don't try the OTA one because that is for people who updated to the OTA leak and im going to assume you aren't one of thoes people. haha
http://incredibleroms.com/roms/jager/
hope this helps
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Does anyone know if there is something that could have gotten messed up with unrevoked or the roms I tried?
Is there another downgrade method I can use? I just installed the PB31IMG.zip you can find in a few places out there...is there a known reliable source for the downgrade zip?
If I can avoid fighting with Verizon on this I'd like to. I'm obviously outside my 30 days, and I don't want to wait a week or 2 or three or more for a new incredible (if I can convince them to get me one). I'm not even sure warranty or Asurion will do anything with this kind of a problem either...I fear I'm stuck with a $500 reboot roulette machine.
re
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
I also have had a reboot issue. I rooted the phone the day I got it and installed a senseless rom. It worked perfect the 1st day then started into a downward spiral of reboots till it went into a full boot loop. I did a nandroid back up of the original rom. No real issues since. Im still rooted and have only had one random reboot in about a week that I know of. I know the first issue was because of the rom but what causes the random reboots. Is it aloss of signal? Im a noob so Im just trying to get some insight.
Im on #2
I got my 2nd Incredible on Friday. Prior one would just get hotter and hotter (possibly due to signal issues) until it would enter a reboot loop. Hoping # 2 fares better.
johnsquared said:
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Click to expand...
Click to collapse
ya everything works in jager. but from what everyone else is saying it seems like it could be the signal (or lack there of) that's causing the reboots. have you tried the hybrid prl? it uses the verizon and altell towers instead of just the verizon ones. i haven't tried it because im in cali and there aren't any altell towers near me, but if your stuck with the phone you might as well give it a shot if you live in the supported areas. good luck man.
Link to PRL thread:
http://forum.xda-developers.com/showthread.php?t=723829
If you don't have problems with signal don't bother with the hybrid prl... it kills your data speeds because it switches you from Verizon data network to Sprints data in most areas. I know in the Carolinas phones randomly reboot a lot because thats Alltel country and phones don't work properly without the hybrid. But down south its mostly Verizon. Out west Texas/Ok is mostly Alltel.
But man honestly - I have the same issue on custom roms. My stock Sense rom does fine though. Sometimes I'll be on a custom rom typing a text and the keyboard just freezes and its over. lol nandroid time to me - I can't take the reboots but hate not having the features of newer software.
re
i have tried the hybrid prl and it did not help my rebooting issues.
i have also tried switching to the the cdma codec to -b the higher quality compression... with no luck in fixing the reboots.
I have also made sure there was not an issue with an app causing it, i have tested mine with a clean / factory reset with absolutely no apps installed.
I have had 100% good luck with the leaked ota update, the one upped the camera to 720p recording as well as a hand full of other fixes, and not once did my incredible reboot or crash.
I'm pretty confident that htc has fixed this issue for me, once they drop the 2.2 update that everybody seems to be speculating will be released in a handful of weeks.
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Me Too
johnsquared said:
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Click to expand...
Click to collapse
Same EXACT thing happened with me and telesales. No scripts, no hard reset, no task killer; NOTHING. Said "my phone gets hot and reboots" and they said (last Thurs), let's get you a replacement overnight so you can try the new one out of the weekend. No muss, no fuss. Got here 10:30AM the next day, and my evil super-heating 4-to-13-reboot-try prone phone is going back.
sprintrjm said:
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
Click to expand...
Click to collapse
I don't believe towers/signal would have any effect on shutting down or booting. Basically once you're on a current PRL, you really shouldn't even have to update it. Unless you're having that poor service deal where an Alltell/Vzw hybrid would benefit you.
Has anyone else had this problem? Mine seems to randomly restart every couple of days. Most recently last night at 8:26pm. I had just hung up a phone call and pressed on another contact to dial someone else. When the screen was supposed to change to the connecting screen instead it reset and went through the Sprint boot screen. After 2-3 minutes it was back to normal.
I am on 2.2 (unofficial)
Looking for suggestions.
Ben
Are you on 2.2 or what? I know this was an issue when the EVO first came out, not sure if any OTA software updates fixed it (mine stopped happening when I rooted and went to another ROM)
Yep left that out. I am on 2.2 unofficial release.
wipe, wipe, wipe
It's your ROM/kernel. Simple as that.
Has anyone suggested you wipe and reflash the rom/kernel yet?
Sent from my blah blah blah blah
Mine has been doing the same thing at least once a day. I have tried Damage Control 3.5, Cyanogen RC1, and Sprint Final 2.2 Rooted. I wipe between each flash (factory, cache and Dalvik). I upgraded my recovery and even switched recovery because I read that one of them doesn't wipe Dalvik properly. Nothing seems to help. I swapped batteries tonight to see if maybe the stock battery was to blame, and it rebooted with the after market battery. I have been watching my temp closely thinking it might be overheating, but it will reboot at under 110 degrees. I reflashed the radio to the latest, wiped and reflashed DC 3.5 and it rebooted. I am now trying to run it without 3G on to see if it has anything to do with the 3G radio.
Not having much luck yet, but I will keep trying to isolate the problem. Any other suggestions besides wipe and reflash? I am running stock kernel.
are you oc'd? overclocking too high can result in random reboots.
Nope, no OC.
I just RUU'd back to stock, non-rooted 2.2 and it rebooted within 10 minutes of usage. I was actually trying to update the PRL when it rebooted. This is getting frustrating.
Flash the eng PC36IMG
I'm in the same boat as you, and I have also wiped and cleared everything multiple times.
I did notice it happens most when phones been locked and im going to unlock it, or when I plug it into the car charger.
also after it does this if I have the USB plugged in it wont go past the first boot screen until I unplug it /shrug I havent the slightest as to why.
Same
I actually had zero problems up until about the time that the official dropped, I was running multiple versions of 2.2 unofficial and out of no where (after flashing a rom based off of the 2.2 official) the phone randomly started but it was still usable, after some time went by and I re flashed back to nightly release 8/4/09 cm, it went back to only doing it about once a day, then literally out of no where it started constantly. It restarts 3 times in a row never getting past the htc screen, and then gets stuck at the htc screen. I have to pull the battery for about a day and then it will work for a few hours before doing it all over again. I tried multiple roms, multiple kernels, and both recoveries, after getting completely fed up with it, I relocked nand protection and restored back to stock 2.1......updated all the htc updates, and then its back to doing the constant reboots, called bestbuy(where I bought it from) and because I got it on release day and didn't purchase the N.E.W (insurance) at the time (it was 14.99 per mo) or the GSBTP their not willing to do anything. Fought it out with sprint until I got to a supervisor for account services (or something like that) he advised me that maybe rooting it would help, that I could drive 2 hrs to the closest sprint repair center, or contact htc. He said he would love to replace the phone but their sold out, I suggested maybe replacing it with the epic, but apparently they tried to pre-order that phone and their already extremely oversold their stock weeks before its release date and that the pre-order only lasted about 18 hours before they were 25% oversold on their stock. So I contacted HTC and they said they would be more than happy to have it sent in and repaired, but heres my issue, its most likely a software/radio/firmware/wimaxradio issue, so htc needs to figure out something or hopefully one of the dev. here will realize that this is a huge issue effecting a lot of supersonic users....so where do we go from here? I want my 200 dollar phone working again, please someone look into this and figure out whats going on with us that have no where else to turn, PLEASE i BEG you!!!!!
update
So after battling it out with sprint i decided to drive 2 hrs to the sprint repair center in this area....they literally looked at it for 2 seconds and made sure that it wasn't rooted....and said a new one(manufactured) would be here in 3 days. This will be my third evo since launch date...so i expressed my concern to the manager at the sprint store, and she said that if this one still had problems she would authorize it to be exchanged for an epic (once the epic hype calmed down, and once it was released), just FYI if your experience the same hell i have, just make sure you unroot/relock the phone, google how to do this, and take it to your local sprint store/repair center....thanks!
I seem to be having an issue with my phone overheating and rebooting. It seems to happen consistently when using navigation or when playing games (I'm hooked on Gem Miner). Always at an inopportune time. To me this seems like a result of bad hardware or something but is it possible that rooting and installing ROMs like CM7 or Kingdom Stock Sense?
I bought my phone at Best Buy and ended up getting the warranty, so assuming I can revert the phone back to stock, I should be able to get this covered under warranty. Right?
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
TheWhiteBandito said:
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Click to expand...
Click to collapse
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Hot enough that it's shutting down. I couldn't tell ya specifically.
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Its higher than 119F. Mine hit 122F the other day and didn't reboot, unless the safety shut off didn't kick in on mine. Don't think it is much higher than that though before it does.
I had heard it shuts down at 119 but my phone hasn't ever gotten that hot. I've only managed to get it up to about 114, that was multitasking and charging, overclocked to 1113.
When it reboots, do you get 5 vibrations and then the indicator flashes green until you pull the battery? If so, you are starting to have serious problems.
This thread helped me recover my Incredible..
http://forum.xda-developers.com/showthread.php?t=982454
I had mine at 120F the other day loading a new rom and no shut off
Sent from my Incredible using XDA Premium App
Mine gets hot when using wireless tether.
jetsaredim said:
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
Click to expand...
Click to collapse
I'm leaning toward a hardware issue. The reason I say that is because I'm using CM7.0.3 and Chad's Incredikernal and when I use navigation I also connect my car charger and have never had a heat issue nor any reboots. I drove from SC to FL back in Feb and had navigation running the whole time.
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
jetsaredim said:
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
Click to expand...
Click to collapse
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
fLaWx said:
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
Click to expand...
Click to collapse
I assume you're not completely an expert in this matter, but let me see if I get this right... I have to go back to having CWM on my phone so I can apply the S-ON zip and then re-run the stock recovery to get back to complete 100% stock. Sound right? I wouldn't even consider it if I didn't think there was a slight chance that I'd get flagged on the warranty review for having S-OFF set. I don't want them to have any reason to deny my getting a new phone.
Hi - long time lurker, barely ever post, but I'm gonna chime in here.
My DInc also reboots, and it is warm to the touch when it does happen. Don't know how hot though sry. I've been rooted since November, but haven't installed a Custom Rom, just removed bloat, and added some other useful tools. The biggest change I've made was changing the fonts. I don't over/under clock either (it runs just fine for me). My reboots seem to be increasing in number. At first it would be once a month, then a few times a week, and now a couple times a day.
Sometimes, my phone will reboot just once, and then continue to work. Sometimes 2-3x in a row, and then continue to work or not. Sometimes, it just vibrates 5x quickly, and then is locked (LED flashes), and the only way to recover is to pull the battery and start over.
Seems to happen MOSTLY around certain times of day - 4:30-6pm when I'm on my way home from work (no, not using my phone, but it happens anyway), and around lunchtime (again, not using it, or if I am it's barely). Other times it happens too - but really randomly. I'm ruling out different apps that might be triggering it, but don't think that's the issue.
QUESTION - if it is heat related, and the phone is supposed to go into shut-down mode at 119*, but seems to be different temps for everybody, could it be the thermostat? Could it be registering a false temp reading and think it needs to shut down? Has anyone explored this?
I'm not an engineer, or even a programmer, but I like to play one on TV. Thx
Oh - I forgot to add this:
There have been times when it would reboot, and I've placed my phone and battery (removed from phone) on the vents of an airconditioner, or even sitting on a frozen ice pack (the kind for a cooler) and it would still happen afterwards. To the touch, my phone would be cold, not freezing, but cold. Seriously lower temp than what it was when it was very warm to the touch...
I'm definitely with you on the first scenario. I just brought it to my local Best Buy where I bought it (with warranty) and they sent it off and gave me a loaner DInc to use till mine's repaired. They said, if they can't repair it, they'll give me a DInc2 as a replacement since the Dinc1 is "backordered" (aka not being carried).
jetsaredim - I was able to get a replacement DInc sent to me overnight (free!). My first replacement had a faulty USB port, so I couldn't charge my phone. I have 'another' DInc being sent to me now. Other than the faulty USB port, I haven't had any overheating issues so far (knock on wood).
First phone manufactured in June 2010
First replacement phone, manufactured in April 2010, and remanufactured June 2011 (via ##7764726)
I just got my replacement Incredible today. I just tested my original phone again by watching 15 minutes of video on youtube and BANG!!!!!!!!!! It rebooted as usual. Screen and battery get very warm. The reboots seem to happen when watching videos online or offline, playing games for 10 to 15 minutes, browsing the web for 15 to 20 minutes, using Google Maps with or without charging at the same time, and charging and talking on the phone at the same time. Well, I'm sending back the original and hoping that the replacement doesn't fail me. Glad that I swapped it just before the manufacturer warranty was up.
Have had the Dinc since week one. 100% stock - have not rooted (yet) and stock battery - in the past month it has 'overheated" and rebooted twice. Never happened before. Both times while using navigation and charging. Could it simply be the battery? It's not holding a charge like it used to too which also makes me wonder about the battery.
hey, i have had my Galaxy S3 sence black friday of 2012, and it is not rooted or anything. but just recently within the last few weeks, it has randomly restarted, like im texting or playing on FB and then screen goes black then i see samsung logo. any sugestions on how i can fix this?
Mine recently started doing the same thing. After being rooted about a year ago, and being stable on the same ROM for the last 6 months or so, it randomly started rebooting itself 10-20 times a day.
I tired installing a stock ROM, stock kernal, etc. but nothing helped. I eventually unrooted it using QBKing77's video (on this site) and used Odin to install the stock tar image. This was in preparation to take it back for what I could only assume was a hardware issue. After a *lot* of automatic OTA updates (maybe 8 -10 or more!) it seems to have solved the issue. The phone has been stable without a restart for the last 48 hours.
In addition to that, I also pulled my sd card and ran it through the windows disk tools which said it found a few errors and corrected them. So at this point I don't know if it was ROM/kernal related, card related, or a perfect storm of a combination of each. I'd suggest you pull your sd card and use windows to check it 1st since that'd faster and easier. If that doesn't work, unroot.
I plan on waiting another day or two before I unroot again, just to be sure it's still stable. Hope this helps.
** Just saw that you're unrooted. If you're still in warranty, take it back. If not, try rooting it, and installing a new kernal or ROM and see if that helps.
i am not in warrenty, i wish but im not. i dont want to root it,
Check if your battery is swollen, the spin test works pretty well if you're unsure just by looking at it. A swollen battery is one of the most common reasons for frequent reboots if you're running stock.
Power button failure known defect with S3. They replace them at Sprint. It's referred as Sudden death syndrome.
Sent from the future via Tapatalk 4
Ok here is my question - Two times i have installed CM11 roms, the newest nightlies, after wiping data / cache, using CWM for recovery, and rumrunner to achieve s-off / unlock. The first time my phone functioned fine for a few days, then began over heating and the top speaker quit working, started issuing static after certain apps turned on, or when the phone booted up. Also - battery was draining faster than i could charge it. Would jump multiple % points at a time.
I "BELIEVE" that my charger has gone bad, and that is the culprit for destroying the phone. Even after flashing back to stock, removing s-off and relocking the bootloader, it drained the battery(even when powered off battery continued to drain and phone was hot to touch).
After this happened to my first htc one, i returned it to stock, and got a replacement under warranty. Then i proceeded to root / s-off / unlock my new htc one, and drop CM11 m7vzw onto it. It functioned fine.......until i plugged it into the charger that i think is the culprit. After hitting 100% power, the phone started to heat up and the top speaker quit functioning. I instantly upon noticing this, used CWM to restore a backup of the stock software. Which did nothing to fix the problem, phone continued to over heat and drain the battery, only one speaker worked. I managed to flash it back to the stock oem RUU software and relock the bootloader, attain s-on before it died completely(so i could turn it in for warranty with no issues AGAIN).
My question - is this a bad charger you think, that is killing my phones? Or could it possibly be something inside of CM11 and PA gapps(4.4) killing my phones? I do not have a meter on hand to test my charger, so i am going on logic that it must be the charger. Since i can't imagine that cm11 is killing every m7vzw it is installed one, and it seemed to function fine until i plugged into that charger.
I love custom roms, and seriously hate all the bloatware that comes attached to verizon phones, so looking for some advice from people mor familiar with this subject then i am. I have only recently started customizing my phone. My back ground is in computers not phones, but seeing as how i am not tweaking the cpu or gpu at all, i am thinking it MUST be this charger. Please let me know what you think, if you have experience with this on a m7vzw. I get another phone tomorrow, and do not plan on using the same charger again, but i am somewhat wary as to upgrading the rom after all this crap ive been through. ANY advice is appreciated. Much thanks!
ccarr313 said:
Ok here is my question - Two times i have installed CM11 roms, the newest nightlies, after wiping data / cache, using CWM for recovery, and rumrunner to achieve s-off / unlock. The first time my phone functioned fine for a few days, then began over heating and the top speaker quit working, started issuing static after certain apps turned on, or when the phone booted up. Also - battery was draining faster than i could charge it. Would jump multiple % points at a time.
I "BELIEVE" that my charger has gone bad, and that is the culprit for destroying the phone. Even after flashing back to stock, removing s-off and relocking the bootloader, it drained the battery(even when powered off battery continued to drain and phone was hot to touch).
After this happened to my first htc one, i returned it to stock, and got a replacement under warranty. Then i proceeded to root / s-off / unlock my new htc one, and drop CM11 m7vzw onto it. It functioned fine.......until i plugged it into the charger that i think is the culprit. After hitting 100% power, the phone started to heat up and the top speaker quit functioning. I instantly upon noticing this, used CWM to restore a backup of the stock software. Which did nothing to fix the problem, phone continued to over heat and drain the battery, only one speaker worked. I managed to flash it back to the stock oem RUU software and relock the bootloader, attain s-on before it died completely(so i could turn it in for warranty with no issues AGAIN).
My question - is this a bad charger you think, that is killing my phones? Or could it possibly be something inside of CM11 and PA gapps(4.4) killing my phones? I do not have a meter on hand to test my charger, so i am going on logic that it must be the charger. Since i can't imagine that cm11 is killing every m7vzw it is installed one, and it seemed to function fine until i plugged into that charger.
I love custom roms, and seriously hate all the bloatware that comes attached to verizon phones, so looking for some advice from people mor familiar with this subject then i am. I have only recently started customizing my phone. My back ground is in computers not phones, but seeing as how i am not tweaking the cpu or gpu at all, i am thinking it MUST be this charger. Please let me know what you think, if you have experience with this on a m7vzw. I get another phone tomorrow, and do not plan on using the same charger again, but i am somewhat wary as to upgrading the rom after all this crap ive been through. ANY advice is appreciated. Much thanks!
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Are you using the stock charger?
Try a different charger on the next phone. Many people have flashed CM11 and don't have those issues so it appears to be your charger that's killing the phones.
Don't think it's the charger. I am seeing more and more threads of people running cm11 a d getting this overheat issues then phone dying. I think it's best that people leaves cm11 alone until it can be fixed. As I have never seen any other Rom act like this.
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The only thing i can think of, after resting on it, is that i turned on the DSP manager EQ shortly before it happened each time. Not going to customize the one I am getting today. Just thankful I know enough that I managed to get them both back to s-on / locked / stock RUU before sending them back.....so my warranty will cover them.
And yes, i was using the stock HTC charger that came with the device. Wish i had a meter.
This is odd. I have been using CM 11 for close to a week now, and haven't experienced any issues like this yet, and hopefully won't. The battery life isn't great (and I will probably return to using BoneStock from @andybones ), but no overheating or speaker issues. I don't normally listen to a lot of music, and I have not messed with DSP manager much, but I have used it, and music/videos seem to work fine. I would recommend trying a different charger to rule that out. Also, if you are getting a warranty replacement, try leaving the phone s-on and stock for a few days and see how it acts with your charger - that will help narrow down the real cause.
peteschlabar said:
This is odd. I have been using CM 11 for close to a week now, and haven't experienced any issues like this yet, and hopefully won't. The battery life isn't great (and I will probably return to using BoneStock from @andybones ), but no overheating or speaker issues. I don't normally listen to a lot of music, and I have not messed with DSP manager much, but I have used it, and music/videos seem to work fine. I would recommend trying a different charger to rule that out. Also, if you are getting a warranty replacement, try leaving the phone s-on and stock for a few days and see how it acts with your charger - that will help narrow down the real cause.
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Both phones are dead. Will not charge, will not turn on. They only worked for a few hours after the over heating issue started. Battery continued to drain even after being turned off, and after it was drained it would not charge at all. It was lucky i could even get them back to s-on / locked / stock. And the issue continued after going back to stock. Hardware damaged for sure. So no more testing on those. lol
On the next one, wait a week before installing a ROM, and see if the phone functions fine. If not, then its the charger or something else you've been doing with it. If it is fine, try installing cm11 again and see if it returns. If it returns at THAT point, then it might be the ROM, though I doubt that's the issue. You'll never know if its cm11 or something else causing the issue if you immediately flash it after getting it.
Fu5ion said:
On the next one, wait a week before installing a ROM, and see if the phone functions fine. If not, then its the charger or something else you've been doing with it. If it is fine, try installing cm11 again and see if it returns. If it returns at THAT point, then it might be the ROM, though I doubt that's the issue. You'll never know if its cm11 or something else causing the issue if you immediately flash it after getting it.
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That is my plan, and i have other chargers. I don't plan on using the HTC one. Going to use a stock samsung charger until i get my replacement charger in the mail. I am hoping it was the charger. It just seemed odd that the issue happened both times after turning on DSP, then using the phone to either watch netflix, or listen to music on the speakers. Also, I figure if no one on these forums has the same issue.....then it must be the charger. In the meantime - I am just going to root / s-off and use stock software till next week or so.
I'm just getting paranoid as to how many times verizon will let me get a warranty replacement, even though i am sending them back in full stock format. lmao
ccarr313 said:
That is my plan, and i have other chargers. I don't plan on using the HTC one. Going to use a stock samsung charger until i get my replacement charger in the mail. I am hoping it was the charger. It just seemed odd that the issue happened both times after turning on DSP, then using the phone to either watch netflix, or listen to music on the speakers. Also, I figure if no one on these forums has the same issue.....then it must be the charger. In the meantime - I am just going to root / s-off and use stock software till next week or so.
I'm just getting paranoid as to how many times verizon will let me get a warranty replacement, even though i am sending them back in full stock format. lmao
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They'll let you send as many as you want as long as its under warranty haha. I remember I had to send in the droid bionic 4 times and the droid RAZR twice, both times without any hassle from them. I just had awful luck with those phones, mostly screen-lifting.
Haha. Good to hear. Because I have 10 months of warranty left, and I am a computer modder at heart.....and that has turned me into a custom rom loving phone crazy person. :laugh:
Yeah you've got nothing to worry about there. Just make sure its back to stock. They honestly probably wouldn't say anything if it weren't, but we don't want to give them even more reasons to lock us down more.
I'm having the same issues. I'm on my 4th phone now.
This happened to me on several ROMs. SlimBean 4.3, SlimKat 4.4 now.. and I flashed back to stock while I had a phone that wasn't dead yet.. but it's still happening.
I'm not sure what the deal is. Just happens without rhyme or reason out of the blue one day.
Can anyone recommend flashing anything that might help?
What's responsible for the battery management even if there's no ROM installed? HBoot? Should I re-flash an HBoot to attempt to fix? It's not the ROM, I don't think. If it is, it's something that permanently screws up the phone. I've completely wiped my phone and went to stock. Same issue.
I got my new phone, and s-off'ed / unlocked / flashed cwm recovery, then updated it to 4.3 ota, no issues so far. Scared to put any custom rom after what happened to the last two. But having no issues yet with it, with only a custom recovery and s-off. Have rom manager loaded also, and made a back up since it seems to be running fine now. If anyone isolates this problem and can get a fix going, would make me very happy.
I've noticed that trickster and some of the other CPU performance apps are locking the min CPU speed at the max speed so the phone always stays at top speed. If it stays like that for an extended period of time it will damage the phone. The heat can cause the battery to drain really fast and damage the CPU. If you are on any ROM with a custom kernel I would be on the lookout for this.
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I was running CM11 on my nexus Galaxy and I thought my battery was bad. My phone would die after a few hours. I got a new battery and it did the same. I installed slim ROM and now I am getting 10+ hours no problem. Also my phone does not feel like it is going to melt.