Develop Bugs

Can't get migrated xv6800 back onto Verizon network

What started out as an effort to get my migrated XV6800 to operate on Verizon's data network has taken a nasty turn for the worse... Here is the long, sordid story, and I would really appreciate help in getting this device back onto the Verizon network.
This was originally a Qwest phone. I unlocked it and flashed it with a Verizon ROM, the file name is _Verizon XV6800_RUU_TITAN_VZW_WWE_3.57.605.1_RS_TITAN_3.37. 75_OM_VZW_ShipFULL. After I did that the customization routines did not run. Frankly, I don't know if they were supposed to or not, but they didn't.
I couldn't get the phone to connect to the Verizon network, even on *228. Eventually I applied a PRL and then I was able to connect to *228, and option #3 got the phone onto the voice network. I used it as my cell phone for two weeks with no issues on the voice network. Still, I wasn't able to get data working.
These are the things I tried while troubleshooting the data issue:
* Loaded the carrier cab from DCD
* Forced a CDMA only connection to download new keys
* Loaded the newest Verizon ROMs I found while at their website (this is the first time I saw customization routines)
* Told Verizon to switch me from pay as you go data to unlimited data (though it looks like they never turned this on)
* Tried activating my PDA with a different Verizon number, and then re-activating it with my original Verizon number
* Did a hard reset
It's those last two steps that screwed me. After I swapped the number off the phone I wasn't able to get it back. I could get to option #3, but it wouldn't let me activate the phone. Their tech support is no help and they are shocked when they look back at my account history and see that I was able to use *228 to get this phone on their network two weeks ago.
I then did a hard reset and got myself all the way back to the point where I was before I manually put the PRL in place. When I dial *228 I get the following: "Your account is not authorized to make calls to this phone number. I you would like to have additional capabilities added to your account please call customer service. Message 4, swich 691". I'm guessing that installing a PRL on the phone will now let me use option #3, because that's what made it work last time. However, I'm looking for instructions since I messed up somewhere in the process last time.
I just tried the following, but I get a recording saying they are unable to activate my phone at this time and then it tried to connect me to a person.
1. Install PRL
2. Install carrier cab
3. Install MMS cab
4. Run *228, #3
I know the person is just going to tell me that they can't help because their system doesn't recognize the ESN.
So what's the verdict, can I expect to get this phone back onto the voice network, will it ever work on the data network? Any help that anyone can offer in resolving this would be greatly appreciated.

Wrong forum? Should this have gone into upgrades?

moved thread by request of OP as Q&A forum did not provide answers nor does the OP expect it to.
Best regards,
Flar

Since being able to dial *228, have you called customer service to pull a new key for your device? When I upgraded a xv6800 rom I was not able to dial *228 until I did that. It was a bit of work getting it to pull the new key, but they did it. They first walked me through a manual registration process, then I think they tried to push it through and that worked.

Is your phone a Verizon phone? The pickle I'm in is that mine is not. When they ask me for the ESN they say it's unrecognized and that's pretty much it. They say they can't help me get it on the network because it's not a Verizon phone.
mfreema said:
Since being able to dial *228, have you called customer service to pull a new key for your device? When I upgraded a xv6800 rom I was not able to dial *228 until I did that. It was a bit of work getting it to pull the new key, but they did it. They first walked me through a manual registration process, then I think they tried to push it through and that worked.
Click to expand...
Click to collapse

Yep mine is a verizon phone. I am wondering if this is a new implementation, because I have flashed several roms before and never had to call them to get my phone activated until about a month ago. When you dial *228 does it allow you to do a phone programing, I think it is option 1?

No. 1, 2, & 3 all fail. I just called tech support again, hoping getting a new A key would resolve this. He told me he couldn't give me an A key unless the phone's ESN was in the system and the only way to get it in there is through *228, #3... Kind of a Catch 22.
His last suggestion was that I activate a different PDA on my number and see if maybe the computer is choking because my current phone isn't a PDA, and this one is. Kind of sounds like clutching at straws, but he said at this point I've done all that can be done, short of that.
I find really odd, and extremely frustrating, that I can't find anyone else who has been through this with a non-Verizon phone.
mfreema said:
Yep mine is a verizon phone. I am wondering if this is a new implementation, because I have flashed several roms before and never had to call them to get my phone activated until about a month ago. When you dial *228 does it allow you to do a phone programing, I think it is option 1?
Click to expand...
Click to collapse

How to activate?

I flashed my phone with cyanogen mod 7. I couldn't activate because I was no longer on my Alltel network. So I RUU back to my stock ROM and everything is good, except I still can't activate my phone. I'm stuck using my old lg scoop. Can anyone help me out? Do I need to call customer service? And if I do, what do I say to keep them from finding out that I rooted my phone.
This is a replacement phone and I activated it and rooted the day of, but when I flashed, it all messed up so I activated my old phone. I don't know if that makes a difference.
Also, when I try to activate my desire through the Alltel website, I get this message "Unfortunately, there's an error with your request. The ESN/MEID is associated with another wireless carrier, a wireless Internet card, an analog phone, or a non-e911 compliant phone. For assistance, please call Customer Service."

What do you mean by "activate"?

Like dialing *228 and being able to use the phone. Like making calls and such. I had to activate my old phone because my desire was stuck on splash screen, but now that I done the RUU it's fine. I just can't activate it to use it.

You shouldn't need to activate it?... Never heard of this before. Not needed to do anything like that for mine. Have a look around the forums.

+1 what GoogleJelly said. Never heard of such thing.
Sent from my customized HTC Desire using TTP

I did and found nothing. I need to do it because when my desire was stuck on the splash screen i couldn't fix it that day so I activated my old one so i could have a working phone. Now when I try to activate my desire again, I get the above messages.

psiloveyoum0re,
Am I correct in assuming that the phone is not a GSM based phone, rather it's a CDMA based phone ?

Yeah, activation isnt for GSM (Sim Card) phones, only CDMA ones.
That I do know, but how to help - sorry, no idea (we are all GSM here in the UK)..

Yes, correct. It is a CDMA phone.

[Q] HTC One V on Virgin Mobile

Hello All, I am one of those who recently bought an HTC One V from Virgin Mobile hoping to use it on Page Plus. For last several days I have been searching on how to unlock this phone but haven't found a way to do so. I recently found some answers and have been trying to unlock the boot loader but can't seem to find a way to do it. The instructions online said to first hold down the down arrow key and press the power button next but that is not working. Does anyone know if the option to unlock the boot loader is disabled by VM? Also, has anyone figured out a way to go around it? If someone knows how to use this phone on Pageplus or is aware of any how to's, please post and I would really appreciate it.
TIA!

Register on htcdev.com, sign in, select unlock boot loader, there will be a list of phones, choose the one that says other supported phones.
From there HTC will guide you through the unlock method. There are also some guides in the general section.
As far as page plus, I know some stores will flash it for you. Check craigslist in your area and I'm sure there will be a local shop that will do it for cheap. Just choose someone reputable, nothing worse than getting conned or scammed.
Good luck!
Sent from my One V using xda app-developers app

whoshotjr2006 said:
Register on htcdev.com, sign in, select unlock boot loader, there will be a list of phones, choose the one that says other supported phones.
From there HTC will guide you through the unlock method. There are also some guides in the general section.
As far as page plus, I know some stores will flash it for you. Check craigslist in your area and I'm sure there will be a local shop that will do it for cheap. Just choose someone reputable, nothing worse than getting conned or scammed.
Good luck!
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse
There's no need to give it to someone to flash.
I registered my virgin htc one v on page plus last week. Procedure is as follows:
Unlock bootloader - basically htcdev as mentioned above, once the bootloader is unlocked you can use fastboot and install a root/custom recovery (cwm or teamwin)
Root phone.
Install MSL finder app that requires root. I think this is specific per phone, not 100% sure.
Use the diag code on the phone. I think it's something like ##3424#, use the msl code, enable the modem thing.
Install the HTC diag modem driver.
now you can access the phone using QPST or CDMA workshop.
Now all you need to do after that is find a online dealer, there are a few that will do this step for free. Basically port your number or establish a new activation, give them your esn and let them register the phone to page plus. Also download a pageplus prl.
Back in QPST (I think that's what it's called) or CDMA workshop, reset your msl code to 6 0s (000000) and load the prl file on the phone. You may also have to manually set your MIN/phone number. I think activation might take care of this for you? Not 100% sure.
Make sure with the new prl the phone is rebooted and perform an activation, dial *228. With your msl set to 000000 the verizon activation should be able to be completed fine.
Now you should have a working pageplus htc one v phone. Phone and text will work. 3g is another matter, all the settings will still be set up for sprint/virgin mobile. I'm working on the 3g portion but there are tutorials that cover how to convert any phone to verizon 3g and you should/can follow those.

Quick question, what's "page plus?"
Sent from my Full Android on PrimoC using xda premium

served24 said:
Quick question, what's "page plus?"
Sent from my Full Android on PrimoC using xda premium
Click to expand...
Click to collapse
One google search can clear that up. Since we're talking about cell phones and activating it, i would think it's safe to assume it's another prepaid carrier. P+ is a reseller of verizon. The only real benefit for me is that they have a real prepaid plan, you can buy 2000 minutes for a whole year which virgin doesn't seem to have available, which is perfect for my parents. They have monthly plans which are similar but i think a bit better than virgin.

hypergreatthing said:
There's no need to give it to someone to flash.
I registered my virgin htc one v on page plus last week. Procedure is as follows:
Unlock bootloader - basically htcdev as mentioned above, once the bootloader is unlocked you can use fastboot and install a root/custom recovery (cwm or teamwin)
Root phone.
Install MSL finder app that requires root. I think this is specific per phone, not 100% sure.
Use the diag code on the phone. I think it's something like ##3424#, use the msl code, enable the modem thing.
Install the HTC diag modem driver.
now you can access the phone using QPST or CDMA workshop.
Now all you need to do after that is find a online dealer, there are a few that will do this step for free. Basically port your number or establish a new activation, give them your esn and let them register the phone to page plus. Also download a pageplus prl.
Back in QPST (I think that's what it's called) or CDMA workshop, reset your msl code to 6 0s (000000) and load the prl file on the phone. You may also have to manually set your MIN/phone number. I think activation might take care of this for you? Not 100% sure.
Make sure with the new prl the phone is rebooted and perform an activation, dial *228. With your msl set to 000000 the verizon activation should be able to be completed fine.
Now you should have a working pageplus htc one v phone. Phone and text will work. 3g is another matter, all the settings will still be set up for sprint/virgin mobile. I'm working on the 3g portion but there are tutorials that cover how to convert any phone to verizon 3g and you should/can follow those.
Click to expand...
Click to collapse
===================================
I am with you all the way and thanks for the response. My only other question is do you know if this will work for any HTV One V. I bought this from Virgin Mobile and I have a feeling that the have locked out certain things..do you know?

mairajali75 said:
===================================
I am with you all the way and thanks for the response. My only other question is do you know if this will work for any HTV One V. I bought this from Virgin Mobile and I have a feeling that the have locked out certain things..do you know?
Click to expand...
Click to collapse
Erm, i bought this on the 50$ virgin mobile sale last week. it's on page plus now.
Does that answer your question?
I mean, any CDMA HTC One V should be portable to page plus. It's all the same radio technology. GSM however will not be able to be ported to P+.

hypergreatthing said:
Erm, i bought this on the 50$ virgin mobile sale last week. it's on page plus now.
Does that answer your question?
I mean, any CDMA HTC One V should be portable to page plus. It's all the same radio technology. GSM however will not be able to be ported to P+.
Click to expand...
Click to collapse
Hi, i bought the $50 One V too and was wondering if I could follow your steps to activate on Verizon? Don't need text/3G, just wondering if my mom could use it in lieu of her dumbphone w/o paying for data on verizon postpaid. Thanks in advance!

imonfiiRe said:
Hi, i bought the $50 One V too and was wondering if I could follow your steps to activate on Verizon? Don't need text/3G, just wondering if my mom could use it in lieu of her dumbphone w/o paying for data on verizon postpaid. Thanks in advance!
Click to expand...
Click to collapse
You get text, just got to fiddle with the settings for mms.
Basically from all my tinkering it comes down to this. Yes, it works. You have to follow the steps above,
unlock the boot loader
get root installed
install the msl finder
turn on diag mode (##3424# or something)
connect to qpst
change the msl to 000000
put in a prl that's made for sprint phones on verizon (not too hard to find)
reboot
make sure your esn is associated to pageplus (online resellers of minutes can do this for free if you look around), dial *228 for activation
make a call out to set up your voicemail
to get quasi 3g (it's not 3g due to ha/aaa shared secret passwords that as far as i know you can't get with a sprint phone for whatever reason) you have to play with qpst and setup the m.i.p. profiles, an/un for verizon. It says 3g but it's like 1x speed slow.
To get full 3g speed you have to get the right shared passwords which as far as i've been able to determine are associated with your esn. I've read somewhere that you need a real verizon phone, swap esns, reactivate data, copy the passwords, swap esns back and program the sprint phone with the shared secret passwords. As far as i can tell this is the donor phone method. I haven't been able to verify that method but i might be able to in a month or so when i get my hands on a verizon phone.
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.

hypergreatthing said:
You get text, just got to fiddle with the settings for mms.
Basically from all my tinkering it comes down to this. Yes, it works. You have to follow the steps above,
unlock the boot loader
get root installed
install the msl finder
turn on diag mode (##3424# or something)
connect to qpst
change the msl to 000000
put in a prl that's made for sprint phones on verizon (not too hard to find)
reboot
make sure your esn is associated to pageplus (online resellers of minutes can do this for free if you look around), dial *228 for activation
make a call out to set up your voicemail
to get quasi 3g (it's not 3g due to ha/aaa shared secret passwords that as far as i know you can't get with a sprint phone for whatever reason) you have to play with qpst and setup the m.i.p. profiles, an/un for verizon. It says 3g but it's like 1x speed slow.
To get full 3g speed you have to get the right shared passwords which as far as i've been able to determine are associated with your esn. I've read somewhere that you need a real verizon phone, swap esns, reactivate data, copy the passwords, swap esns back and program the sprint phone with the shared secret passwords. As far as i can tell this is the donor phone method. I haven't been able to verify that method but i might be able to in a month or so when i get my hands on a verizon phone.
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.
Click to expand...
Click to collapse
Is it necessary to change the msl to 000000 in order for the phone to work? I didn't change it and my phone works fine on Page plus. I understand it won't be able to receive OTA updates, but is that 100% necessary? What happens if I don't change it to 000000?

pm me if you would like a link that i believe has the data issue fixed i cant post in thread

I read on another forum people were having problems doing this method after updating to the newest firmware with the phone. Mine is updated can anyone give me some insight on what I can do?

hypergreatthing said:
...
Basically ...Yes, it works..
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.
Click to expand...
Click to collapse
Hi, I recently installed the RhythmicRom v1.2e after failing to get PacMan to boot (latest radio update created issues...) I was using GrooveIP previously, but now I'm thinking PagePlus would be more mobile. Will I have to Factory reset/wipe Rom before flashing PP? any work arounds? thanks.

[Q] Cannot Activate

Hey all,
Having trouble activating the phone (Toro GNex). When the activate screen comes up I don't have a keyboard and with no menu key, can't find a way to enable it. Any help? I'm on Liquid Smooth currently, but can go back to stock if needed, just a pain. I ran into this on my DInc, but with the hard menu key could just force the keyboard on.
I tried forcing the menu key in the Liquid options with no luck either.
Thanks!

you dont need to activate it in the traditional verizon sense by dialing *228.
you do however, need to make sure your sim card is active.

Zepius said:
you dont need to activate it in the traditional verizon sense by dialing *228.
you do however, need to make sure your sim card is active.
Click to expand...
Click to collapse
Good call, thank you. I'm ASSuming that's done over the Verizon website? I had the phone activated at the store near a year ago and have since activated my DInc in its place due to hardware issues. Was looking to put the GNex back on to replace the DInc.

hEaTLoE said:
Good call, thank you. I'm ASSuming that's done over the Verizon website? I had the phone activated at the store near a year ago and have since activated my DInc in its place due to hardware issues. Was looking to put the GNex back on to replace the DInc.
Click to expand...
Click to collapse
it can be done over the phone, store and im pretty sure website.

LG G2 Sprint to Net 10 not working.... almost there...what am I missing????

Hello,
First, let me express my deepest thanks in advance for those of you who may be of assistance. I have visited this site many times over the years when I needed to find the answers to smartphone related issues (mostly rooting..etc). I have usually found the information that I needed via reading posts and trial and error; however, I am having a problem that I cannot find the answer to and it is frustrating the crap out of me.
So, here goes:
I bought a LG LS980 off of Ebay. It was locked to Sprint and I had a friend of mine root it (since I couldn't figure it out and it ended up being that the firmware had to be downgraded since a patch was bumped to it) and unlocked (or so i was told, but I do not know how to find out). It is currently running Cyanogenmod 12.1. I wanted to use my old phone's SIM and pop it into my new phone so that I could enjoy it (the old phone was a Nexus and ran hella slow). So, anyway.... I contacted NET10 customer support since that is my carrier and explained what I wanted to do. They let me know that as long as it is unlocked that I would be able to just swap the SIM into the new phone and should be good to go. They checked my IMEI and said that the phone was, indeed, compatible and as long as it is unlocked it should just be a matter of a simple ROM swap. Not the case. I put the SIM in and booted it up. It went from No Service to saying "Sprint" on the upper left hand corner. I try to make a call and it states that, "The code or number that I am dialing is incorrect, please try the code or number again". I looked this up on the internet and didn't find a focused answer. I talked to my friend and he stated that I may have to set up a new APN profile.
I have checked the APN settings on it and all of the APN profiles have the prefix "Verizon". I used this mini tutorial at http://forums.androidcentral.com/goo...-settings.html along with the NET10 settings to try and make a profile. Both of their workarounds don't seem to work. I can enter about half of the information and then either click BACK or SAVE and then the profile is gone. I am not sure this is the reason that my phone is not working, but I thought I would give it a try. I have also tried to use this tutorial: http://forum.xda-developers.com/show....php?t=2798566 as a loose guide, TWRP installed. Keep in mind that I believe that my firmware was rolled back to ZVE. and not ZVD. When I have tried to edit the build.prop values at the tutorial states it does not save. Also, there are two lines that are not even in my build.prop (ro.build.target_operator and persist.service.crash.enable). When I have tried to edit or add it adds them but does not save and definitely does not persist through reboot. I feel as if I am close to getting the phone to work, but I am unsure where to go from here. I really do NOT want to have to go back to a stock ROM and all of that because....well.... my friend did the rooting and installing of cyanogenmod and I don't want to risk undoing all of his work and having to pay $ to have it done all over again (I have rooted phones..etc, but this G2 was a MOFO because of the firmware patch for me). NET10 CS and TS was of no help and they gave me a ticket number (and to tell you the truth the are outsourced and I can't understand what their reps are saying). So, does anyone have any advice or threads that I can look at? Like I said, I feel as if it is close, but no matter what number I call it says that recording. I get no incoming calls (although it rings when listening to the incoming calling phone's speaker). I am also unable to send or receive SMS or MMS messages. Any help would be greatly appreciated. I am not the most technically savvy person, but I can answer your questions to the best of my ability and I am good at following directions. (I have about 5-6 phone root/ROMS under my belt and even 2-3 SPRINT to NET10 activations, but this one is just perplexing the crap out of me) . Could it be that the phone is not unlocked???? How do I check this??? Is there a way??? When I put in the NET10 SIM it never asked me for an unlock code so I am assuming that my friend unlocked it? I have also tried "Turn the phone ON and type 2945#801# If nothing happens, type 2945#802# or 2945#*803#" and no hidden menu appears asking for an unlock code.

You can unlock your Sprint phone for GSM but you can't activate it to Verizon or its MVNOs.