Develop Bugs

Unrevoked 3 Rooting Issues with my Droid Incredible

I am in desperate need of a solution...please help.
The company I work for uses Microsoft Exchange Server for our Email Service and before I rooted my Droid Incredible I was able to use the Exchange Activesync service on my phone to sync with my work's email without a problem.
Now that I rooted my phone I receive an error telling me I am unable to connect to the exchange server. I have already attempted to use "K-9 Email Client" and "Lockpicker" to see if I could connect. No luck... I believe the issue is with a missing certificate but I am not sure. I have already contacted my IT Department at my work which ended up being useless cause they are unaware of how to locate the certificate for our email service.
Anyways if anyone could shed some light on this please do...Thank you!
Also Facebook does not sync contacts, the live feed works fine.
I don't really mind this cause I'm using "FB Sync" to get my friends pictures but I do miss having all of Facebook contacts shown in my Contacts List.
Phone: HTC Incredible
Rom: ClockworkMod 2.5.0.1
Kernel: 2.6.29-Hydra-ocuv-ov-n-v07

unroot with the ruu (that should be somewhere close in the dev section)
and re root with unrevoked3. i have to say, ive tried all the roms except pmf yasr and red and blue, and ive never had all these wierd errors everyone had. my theory is that all the incredibles are made differently. some are more resistant to modding and rooting and others arent. but anyway, just ruu and apply unrevoked3. and be sure to backup contacts and data before ruu
sent from my friggin phone

not sure about the email thing, but for your contacts try ensuring that Facebook contacts are selected to show up by going to your contacts list and hitting Menu > View and make sure you have Facebook checked.

jstuart91 said:
not sure about the email thing, but for your contacts try ensuring that Facebook contacts are selected to show up by going to your contacts list and hitting Menu > View and make sure you have Facebook checked.
Click to expand...
Click to collapse
Ya I did that and although the option to show Facebook Contacts is available...the list is empty and says I have zero friends. Which is wrong I have over 300 Friends. So the issue has to be with the ROM.

Thread moved to General.

Guys I give up!!!
I've tried two ROMs the one provided by Unrevoked3 by default and JagerRomSense both had the same problem - No Exchange Service and No Facebook Account Sync. I've decided to go back to the Original setup and just wait till the Official Froyo OTA comes out for Verizon. Cause I can't stand having issues with my phone. If you have any comments let me know what you think...Thanks!

Nismo6921 said:
Rom: ClockworkMod 2.5.0.1
Click to expand...
Click to collapse
This is not a ROM, this is your new recovery which you probably flashed via the unrevoked tool. The unrevoked tool does not provide a ROM, all it does is root your phone and flash Clockwork mod recovery.
I have a feeling this was the start of your problems. You need to understand the differences between these types of things BEFORE you go and start modding your phone.

The company I work for is pretty picky about which phones can connect on their network and I managed to get the incredible up and running. As a hint, we recently purchased a smartphone company. Anyway when the purchase went through and they started letting execs carry the new phones, there were some ActiveSync changes that allowed exchange to work on just about anything that supported the required security policies.
Long story short, I’ve had a few times where i needed to delete the account and reactivate it because of sync problems. In order to do so, it seems like I have to turn lock picker off, setup the account, and then re-enable lock picker if I want that functionality. If you have this program installed, try disabling it, deleting your exchange account, re-adding your account, and then seeing what happens.
If by some strange chance you happen to work for the same company I hinted at above, shoot me a PM here and I’ll get you some instructions I found and essentially translated from the company we just acquired to the Incredible.
I have a phone by said company coming my way; they are expecting most of us to carry it at work. I wonder how hard it will be to switch back and forth…

[q] ota 1.72.405.2

Just appeared on my phone (DZ). Does anyone know some details about this upgrade? Will permanant root and nand unlock possibility remain after applying it? Is there a changelist somewhere?

Always best to wait, don't jump into your doom

OTA 1.72.405.2 update is coming indeed. So how we will take it? Desire Z

Just updated my DZ, now runs Android 2.2.1.. To early to say anything about stability, battery consumption and radio quality, but the EXCHANGE 2010 ISSUES SEEMS TO BE FIXED!
Lost my perm-root though (didn't have S-OFF)... :/

I have the clockwork recovery so I can't update.
Does anyone has the zip package?

from htc twitter:
European Desire HD / Desire Z users – look out for an update rolling out from today that will make your mobile experience even better.

Works perfectly fine here. Updating took about 6-7 minutes here (including reboot)
Promised fixes are improved performance and camera improvements. Phone runs smooth, but I didn't notice any very big increase yet. Camera seems to be a tad faster, but that could have been caused by the reboot as well.

Don't install any OTA if you are rooted/S-OFF !
You will lose root and might not be able to get it back if HTC have tried to close the loopholes exploited via the current root/S-OFF methods.
Far better to wait until the devs have had a chance to check things out and make sure the update is rootable/S-OFFable.
If you don't care about root etc then this warning doesn't apply ,but I suspect the number of members this applies to is a minority.
Sent from my HTC Desire Z

Just to add, the RUU for this version is already in the dev forum, and we already know there are some issues with rooting it.
Sent from my HTC Desire Z

Anyone have a lead on when the CDN update will surface?

Duppsko said:
Just updated my DZ, now runs Android 2.2.1.. To early to say anything about stability, battery consumption and radio quality, but the EXCHANGE 2010 ISSUES SEEMS TO BE FIXED!
Lost my perm-root though (didn't have S-OFF)... :/
Click to expand...
Click to collapse
Urmm, are you referring to the Exchange issue where initial sync would work but then "sync protocol error" would occur after a few syncs?
Would be so awesome if that is fixed, interesting that in the last few days HTC support are telling me that they are still handling it as an issue on their side, and actually requested that I open a user for them on my Exchange server...
Downloading now.

Well, no dice, tried syncing exchange and getting "sync protocol error". might try to remove and re-add the account, but I tend to think it'll be a waste of time.
Duppsko, can you let me know what your Exchange issue was before, and what did you see fixed after?

Correct, I had the protocol sync issue, couldn't sync either calendar or contacts after a few syncs... also, sending e-mail and opening attachments didn't use to work..
When the DHD got this exchange-fix OTA earlier in november, users said that you have to delete the activesync partnership completely, and then readd your account.. that's what I did, and my issues are all gone!
Sent from my HTC Desire Z using Tapatalk

Last night, my phone was fine. THis morning, I woke up and had no sound playing back through the phone... Thought I'd do an online update to see if that would fix it. Said there was an update, so went ahead and updated...
Now, I still have no sound, but also getting problems with the wi-fi. I try loading it and it says (for a split second) "Loading" then comes up with error...
I also tried watching a video, and get "unable to play this video".
Dunno whether it's an app I downloaded last night, or whether there might've been something else that caused it...
Tried doing a backup to factory reset, but cannot backup any of the application settings because I don't have root...
Hopefully someone will be able to get root back for this update so I can backup, and factory reset

OK, now sound is back working. Dunno why or how... But I still can't get the wifi to work... Having read around on the net, have heard of people who have had problems when updating with ota updates on htc when rooted. So could this be the problem?! I hadn't even thought about the rooting at the time of update... D'oh...
Hopefully can resolve this asap

Its too tempting for me having that little download notification.
I have perm-root and s-off (but not radio... the fake version).
Would love to know what will happen...
Also is there a changelog?

Duppsko said:
Correct, I had the protocol sync issue, couldn't sync either calendar or contacts after a few syncs... also, sending e-mail and opening attachments didn't use to work..
When the DHD got this exchange-fix OTA earlier in november, users said that you have to delete the activesync partnership completely, and then readd your account.. that's what I did, and my issues are all gone!
Sent from my HTC Desire Z using Tapatalk
Click to expand...
Click to collapse
1. What exchange fix did the dhd users get? Many of the recent complaints about this problem are still coming from dhd users...
2. When you say delete the partership you mean from the exchange server or do you mean removing the account from the device? The first option got the sync working for me for a couple of days and died again (last week, before the ota upgrade). But should I try deleting the partnership and/or readd the account on my phone now, after the ota upgrade?
Sent from my HTC Vision using XDA App

I did the OTA update without realising i would lose root.. and now SetCPU doesn't work (it's the only app i use root for).
From what i gather, there is no easy solution, yet? VisionaryR12 says i already have root..

I have started a new thread in the dev forum about rooting progress on this new ROM. Please check that thread for update info (but don't just post in there "When will we get root ?", because it's a thread to talk about the dev stuff).

ranzz said:
1. What exchange fix did the dhd users get? Many of the recent complaints about this problem are still coming from dhd users...
Click to expand...
Click to collapse
I'm referring to this thread where some people reported that the DHD OTA released early in november fixed all their exchange 2010 issues. Haven't been reding the whole thread, so I don't know if the problem persisted..
ranzz said:
2. When you say delete the partership you mean from the exchange server or do you mean removing the account from the device? The first option got the sync working for me for a couple of days and died again (last week, before the ota upgrade). But should I try deleting the partnership and/or readd the account on my phone now, after the ota upgrade?
Click to expand...
Click to collapse
Sorry that I didn't specify this, I just removed the account from the device (thus deleting all existing contacts, e-mails etc.) and then readded the account. As you say, just deleting the partnership from the exchange server (in OWA) doesn't work, I've tried that before this OTA was released with no luck... I'm pretty sure that you HAVE to delete the account on your device to make this work, however, it doesn't hurt to delete both account on the device AND partnership in OWA...
Edit: My god, it is now possible to use "search server" from within the mail client (select folder, and press the search "hw-key", and then select search server)... Best christmas present ever!

[Q] Exchange Calendar Sync problems

I'm hoping somebody can help me out here, because I'm having no luck scouring the forums for a solution.
My corporate exchange calendar won't sync on Bonsai 2.0.1 (or 2.0.0 before that). Email and contacts work fine. I'm wondering if anybody has any suggestions because I've been trying everything I can think of for a week or more. I don't get any errors, just a blank calendar.
I have tried:
-making sure calendar is checked to sync
-manually syncing
-removing and re-adding the account (about 20 times)
-reflashing the ROM without adding anything but the exchange calendar
It works with the same exact settings on an Evo, and a Vogue running a Froyo rom.
The only thing I can think of to try is flashing back to stock. I was hoping before I do that, I could see if anybody else has any ideas or knows whether it may be a ROM issue or not.
by the way, Google calendar sync isn't an option for me.
Thanks in advance

I'm having this same problem, but in SyndicateROM. I think it didn't sync right away after going back to stock, which makes me wonder if I need to go all the way back to stock

It could be your rom. I never had problems using nebula rom 1.06, stock eb13, or srf 1.02
Sent from my SPH-D700 using XDA App

[Q] Exchange Activesync constantly syncing when set to 'Push' mail

Hi
Has anyone else encountered this issue, or know of a solution? I've searched and have found similar problems but nothing exactly like this.
I've just upgraded to Stock gingerbread using the RUU download.
I use Exchange Activesync to sync only my mail from Gmail. However, when set to 'Push' email it will go into a constant loop of syncing.
One thing I noticed, after deleting and re-setting up the account a number of times, is that it works fine until I delete emails. Once I delete, the non-stop syncing begins....
Apologies if this has been asked before-I searched, honest!
Many thanks in advance for any info.
Unbranded DHD on stock Gingerbread, Virgin, UK.

Do you use GMAIL or the htc mail app?
In the htc mail app, it is looping if you set the app to synchronize more than one day (3days beeing the default value)
With 1 day, it is working partially : many sync will end in error, but will succeed later.
definitively, htc isn't able to provide a stable solution for AES...
For my part, I still use the Froyo stock mail app, wich is working very well with hotmail, but unfortunately without html support. (you can easilly install it with the apk)

samsenteur said:
Do you use GMAIL or the htc mail app?
In the htc mail app, it is looping if you set the app to synchronize more than one day (3days beeing the default value)
With 1 day, it is working partially : many sync will end in error, but will succeed later.
definitively, htc isn't able to provide a stable solution for AES...
For my part, I still use the Froyo stock mail app, wich is working very well with hotmail, but unfortunately without html support. (you can easilly install it with the apk)
Click to expand...
Click to collapse
Hi
Thanks for your reply. Unfortunately this did not work for me.
Yes-I'm using the HTC Mail app.
I deleted the account and set it up again , reduced the syncing to one day as you suggested, but as soon as I delete any emails, it goes back into the continuous syncing loop.
Would I have to be rooted to install the Mail app from Froyo?
Thanks again!

I have same issue. If I setup Gmail as an exchange activesync with m.google.com it continuously syncs and sometimes authentication error, then it works fine again.
With other exchange accounts it is fine.
I prefer the Mail app over Gmail app as I prefer not to have conversation view and it will view.docx word files.

nugget80 said:
I have same issue. If I setup Gmail as an exchange activesync with m.google.com it continuously syncs and sometimes authentication error, then it works fine again.
With other exchange accounts it is fine.
I prefer the Mail app over Gmail app as I prefer not to have conversation view and it will view.docx word files.
Click to expand...
Click to collapse
Yes-I prefer the Mail app. Nice clean UI. Always used to work well for me with Froyo. Giving Moxier a trial right now, Seems to work fine but a bit pricey.

Same boat here.
Prefer the HTC mail app but getting sick of the constant syncing.
I'm using a custom Rom, could that be the problem?

vicvomit said:
Hi
Would I have to be rooted to install the Mail app from Froyo?
Thanks again!
Click to expand...
Click to collapse
No, you can install it on unrooted phones.
BTW you are able to uninstall it like all apps later...
You'll find below the version I'm using.
If anyone has the stock 2.3 mail app, and that it is better, well I wouldn't say no...

ftoompsh said:
Same boat here.
Prefer the HTC mail app but getting sick of the constant syncing.
I'm using a custom Rom, could that be the problem?
Click to expand...
Click to collapse
I don't think having a custom rom is the culprit as I've got HTC Stock Rom on a debranded but unrooted DHD, and I've got the same issue.
By the way, as I said earlier, I have been trying out Moxier mail and it does not seem to have this syncing problem....BUT-it's a bit expensive and overkill for my needs really.

samsenteur said:
No, you can install it on unrooted phones.
BTW you are able to uninstall it like all apps later...
You'll find below the version I'm using.
If anyone has the stock 2.3 mail app, and that it is better, well I wouldn't say no...
Click to expand...
Click to collapse
Big thanks for the APK, Samsenteur!

I have the same problem on a unbranded DHD after the Gingerbread update.
Has anyone sorted out a fix for this?
Does installing the 2.2 mail app solve the problem?

jngago10 said:
Does installing the 2.2 mail app solve the problem?
Click to expand...
Click to collapse
Of course not!
But you'll have another mail app that will work with hotmail push.

jngago10 said:
I have the same problem on a unbranded DHD after the Gingerbread update.
Has anyone sorted out a fix for this?
Does installing the 2.2 mail app solve the problem?
Click to expand...
Click to collapse
After a lot of messing about I firstly discovered that after a short while using Moxier Male, the problem returned. However Touchdown works perfectly. Unfotunately this is a rather pricey cure for the problem. I think the reason Touchdown works for Push mail is something to do with the fact that there is an option in the Touchdown settings, to only delete emails from the phone rather than the server. Having this ticked I have had no problems at all with the constant syncing issue. As for why this should make a difference...I'm afraid someone with more technical knowledge would have to try and answer that!

I'm having the same problem with this. Anybody find a solution? Not keen on the gmail app.
GB has proven to be a flakey update for me. Lots of stuff worse than Froyo (for me).

Has anyone found a fix for this yet?
I have a HTC Desire (not desire HD) and have just changed to a gingerbread rom and now have the constant sync problem with push mail. I did not have this when i was using froyo...

same problem
Same here with DHD on 2.3.3 (stock). No fix yet, I assume...

samsenteur said:
Of course not!
But you'll have another mail app that will work with hotmail push.
Click to expand...
Click to collapse
why install the 2.2 htc mail app then and use it if it doesnt solve the problem (resending the deleted items and push issues) ??
i restored a froyo build of one of the roms i use and mail htc mail was working flawlessly (imap/pop3 and hotmail activesync).
the problem seems to be in gingerbread.
anyway to get over this? ideas ?
thx.

It seems you don't understand me :
-Installing the Android mail stock app doesn't solve the problem in HTC MAIL. (of course)
But it allows you to use a mail app that does work correctly with hotmail AES. (we don't want imap/pop, do we?). I don't have any push issue with Android stock mail. It works perfectly. My only concern is that there's no html rendering.
Touchdown is able to push mail with Hotmail AES and provide html rendering, but the app is expensive, I personnaly find the interface heavy, and it only supports one AES account at the same time (I have 3).
- I had the same exact issues on Froyo. And this is why I was already using the Android stock mail app.

Well I don't know what ROM/s you were using on Froyo that had constant syncing problems with the stock HTC email app. I've never had any problems on Froyo whilst running Leedroid, ARHD or Coredroid.
The only time I have ever encountered or even heard of this problem was on Gingerbread.
I've just gone back to Leedroid 2.2.3 Froyo & this problem doesn't exist on that ROM.
I don't see any benefit to using Gingerbread on the DHD (without Sense 3), it seems like HTC have gone backwards to be fair...

I was using the native htc Froyo ROM.
Sync was looping on first message when using push in Hotmail (no pb with other accounts, and no pb with pop/imap). As I've seen in XDA, I was far from beeing the only one to have this issue... You can find many threads in this forum.
Anyway, I'm quite happy with google stock mail app, so I no more use the htc's one.

Ah that must be why I've never come across it on Froyo, as I use Gmail & not Hotmail.
Do remember hearing of some people having problems with Hotmail on Froyo but never with Gmail. Think the Gmail problems are limited to Gingerbread.

[Q] Exchange Mail on Jelly Bean

Hi guys,
Im trying to make my exchange mail work on JB but he only keeps syncing and syncing....I think theres something wrong...he worked nice on ICS
Anyone knows if theres a fix for that?
The only diference that i see between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Im using ARHD rom...
many thanks guys

I don't have a fix, but exchange works on my phone. My exchange account even requires access to wipe the phone in case of emergency, and I was asked to give it permission running Vicious V5 JB.
I also was able to setup hotmail to sync through exchange.

Exchange works fine on my phone.

My problem is with Microsoft Exchange...dont know why isnt syncing anymore (ICS was okay)

I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.

Geart891 said:
I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.
Click to expand...
Click to collapse
Heh, very weird . I found a fix - just make sure the Check Frequency and Days to sync are on automatic AND turn on the automatic sync. Turning on automatic sync for all accounts seems to have done the trick. Hope it helps someone .

Hi guys,
Update: Problem Solved.
I re-started phone, removed all security features and tried to configure again. It worked by configuring automatically and applying all security features.
---------------------------------------------------------------
I have the similar issue.
I used Samsung's OTA update today to upgrade to Jelly Beans and my Exchange went kaput. It's unable to find mail server. I deleted the account and tried to create again, but no luck.
I compared with ICS on my tab and only difference between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Anyone knows if there's a fix for that?
I am using the OTA updated version without system root.
Many thanks in advance,

hey,
I tried your solution indian_curry but it doesnt work for me. I've deleted and reconfigured the account several times during the last days. Right after configuration everything works fine. All contacts are there. But a couple of minutes or hours later, the contacts are gone. It started a few days ago. But not directly with the JB update... very weired
So are there any other sulutions?
thanks