I am in desperate need of a solution...please help.
The company I work for uses Microsoft Exchange Server for our Email Service and before I rooted my Droid Incredible I was able to use the Exchange Activesync service on my phone to sync with my work's email without a problem.
Now that I rooted my phone I receive an error telling me I am unable to connect to the exchange server. I have already attempted to use "K-9 Email Client" and "Lockpicker" to see if I could connect. No luck... I believe the issue is with a missing certificate but I am not sure. I have already contacted my IT Department at my work which ended up being useless cause they are unaware of how to locate the certificate for our email service.
Anyways if anyone could shed some light on this please do...Thank you!
Also Facebook does not sync contacts, the live feed works fine.
I don't really mind this cause I'm using "FB Sync" to get my friends pictures but I do miss having all of Facebook contacts shown in my Contacts List.
Phone: HTC Incredible
Rom: ClockworkMod 2.5.0.1
Kernel: 2.6.29-Hydra-ocuv-ov-n-v07
unroot with the ruu (that should be somewhere close in the dev section)
and re root with unrevoked3. i have to say, ive tried all the roms except pmf yasr and red and blue, and ive never had all these wierd errors everyone had. my theory is that all the incredibles are made differently. some are more resistant to modding and rooting and others arent. but anyway, just ruu and apply unrevoked3. and be sure to backup contacts and data before ruu
sent from my friggin phone
not sure about the email thing, but for your contacts try ensuring that Facebook contacts are selected to show up by going to your contacts list and hitting Menu > View and make sure you have Facebook checked.
jstuart91 said:
not sure about the email thing, but for your contacts try ensuring that Facebook contacts are selected to show up by going to your contacts list and hitting Menu > View and make sure you have Facebook checked.
Click to expand...
Click to collapse
Ya I did that and although the option to show Facebook Contacts is available...the list is empty and says I have zero friends. Which is wrong I have over 300 Friends. So the issue has to be with the ROM.
Thread moved to General.
Guys I give up!!!
I've tried two ROMs the one provided by Unrevoked3 by default and JagerRomSense both had the same problem - No Exchange Service and No Facebook Account Sync. I've decided to go back to the Original setup and just wait till the Official Froyo OTA comes out for Verizon. Cause I can't stand having issues with my phone. If you have any comments let me know what you think...Thanks!
Nismo6921 said:
Rom: ClockworkMod 2.5.0.1
Click to expand...
Click to collapse
This is not a ROM, this is your new recovery which you probably flashed via the unrevoked tool. The unrevoked tool does not provide a ROM, all it does is root your phone and flash Clockwork mod recovery.
I have a feeling this was the start of your problems. You need to understand the differences between these types of things BEFORE you go and start modding your phone.
The company I work for is pretty picky about which phones can connect on their network and I managed to get the incredible up and running. As a hint, we recently purchased a smartphone company. Anyway when the purchase went through and they started letting execs carry the new phones, there were some ActiveSync changes that allowed exchange to work on just about anything that supported the required security policies.
Long story short, I’ve had a few times where i needed to delete the account and reactivate it because of sync problems. In order to do so, it seems like I have to turn lock picker off, setup the account, and then re-enable lock picker if I want that functionality. If you have this program installed, try disabling it, deleting your exchange account, re-adding your account, and then seeing what happens.
If by some strange chance you happen to work for the same company I hinted at above, shoot me a PM here and I’ll get you some instructions I found and essentially translated from the company we just acquired to the Incredible.
I have a phone by said company coming my way; they are expecting most of us to carry it at work. I wonder how hard it will be to switch back and forth…
Related
Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
One of my co-workers just got an HTC Droid Incredible. I kind of talked up the 'corporate directory' feature that I have on my HTC Hero CDMA (Sprint) and we can't seem to get his phone to be able to search our corporate directory and show phone numbers. I'm not sure what the software difference is between these two phones really, they both are HTC and they both are SenseUI so the Incredible ought be capable of at least as much as my little Hero right?
Anyhow, here's the steps that work for me, if anyone can shed some light on how we can get this rolling on the incredible let me know!
A. Requires an Exchange/Activesync account setup within android's 'Accounts and sync' Dialog. (I choose to sync calendar and email only, not contacts).
B. Once syncing is working well, just go to the "People" App, press the Menu button, then pick "Corporate Directory"
C. Search the directory for an individual, and view their contact information, my Hero is able to show the telephone number in addition to the name and email address however his incredible only shows the e-mail. This is true whether he is syncing contacts with the phone or not. We are both hitting the same corporate servers with the same account settings but getting different results. If you think our IT department will be of any help, you would be mistaken as they are clueless.
Any thoughts? Thanks in advance all for your input!
I can confirm that y Incredible ONLY shows name and email contact info in the Corporate Directory. This is a BIG pain for me coming from the Droid with the "Corporate Directory" app that showed all the info.
Also back in the days when I was running SenseUI on my G1, I remember the built-in directory showed phone numbers as well. I wonder why the version on the Incredible fails here.
I can pull name email and phone numbers on mine. I did apply the latest update, so that may have something to do with it.
I have received the latest update as well. But I only get names and emails when I search...weird.
Thanks for confirming that I'm not alone with the inconsistencies *bangs head against wall.
Anyone have any ideas for a solution to this?
^bump^
Wondering if anyone else can confirm/deny this as I'm trying to figure out what might be causing the problem... thanks for your help all!
I had a similiar problem. I installed Touchdown and now have full access to phone, email, and address. We are using an exchange 2003 server not sure if that has anything to do with it.
If root ever happens maybe this:
http://forum.xda-developers.com/attachment.php?attachmentid=271115&d=1264178916
Touchdown looks interesting but $20 for a feature that ought to work is a bit odd doncha think? Same goes for rooting the device, I mean, HTC Sense running on Android 2.1 ought to be close enough right? Should I have my co-worker lodge a complaint with HTC and/or Verizon on this one? It seems a bit off to me that this works for me and not for him, even though we have 2 different phones...
same here...
I have the same issue.
Exchange 2003 Enterprise, Global Address Book lookup works on every other device we have here including other Android devices. But myself and another person here who have Incredibles cannot do Company Directory (GAL) lookup.
I am suspecting that this is an application layer issue. This is my one major complaint about Android phones. Every hardware vendor has their own code layer on top of the operating system, and they tend to mess things up like this. Why else would HTC phones not hand the phone number to you other than they just jacked up their implementation of Android....
I am running latest firmware (2.1-update1), and software 1.22.605.2
[edit] We can look up people in the company directory, but the results are name and email only. No address, phone number, etc.
This is fixed in the 2.2 leaks. So once it's final it should be sorted for everyone.
Do we konw if this is affecting everyone with an Incredible, or only people running a certain version of Exchange?
Email and phone number access is a priority to me. without it, not worth much.
The default app didn't work on the Dinc when I got it. It also has some other quirks related to searching etc...
Use Touchdown. Makes the phone complete.
Cost $20 but the phone is useless to me without so $20 is the same as a case, screen protector, or any other app I buy to get something I want.
Apparently the upcoming OTA will fix this issue, but there were more than that as an issue..
Gingerbread Corporate directory
Could someone say if corporate directory is implemented in Android Gingerbread 2.3.3 ?
hey everyone, i'm new to this whole rooting thing, and i havent seen any threads regarding problems yet, so i thought it might be useful to start one.
i dont know if i'm the only one experiencing this, but ever since i've rooted (stock tmobile rom, didnt touch the eng build or slidemeroot rom), i've experienced a major problem. i wiped my phone to factory settings prior to rooting to try to get it to root properly, and ever since rooting, i'm unable to sync my contacts saved on the tmobile website to my phone. syncing the weather, gmail, yahoo mail, and facebook all work perfectly, but sycning my tmobile account just isnt working.
it might be a server problem with tmobile, but is anyone else experiencing this? or maybe other problems?
normally i'd post this kind of problem somewhere like the tmobile forums, but i looked through there and nobody else has posted about any similar problem.
it's a tmobile issue.
My phone was doing this prior to rooting.
T-Mo fails at sync... I'd use Google to store contacts. Keep it in the cloud and those with the know how = Google.
lol
Its not fair to blame the mob... especially since YOU rooted your phone... they cant guarantee itll work if you change settings and the phone in general... come on now... I bet if you un-root and revert to stock itll work fine...
Lots of other people are having the sync issue that arent rooted.
There are threads on the official tmobile board.
And this has been going on with my phone since monday, prior to root.
In fact, if you log into your mytmobile account and go to the contacts page, you can see it hanging there trying to sync, it will eventually timeout and tell you its server error.
sk8rbebop said:
T-Mo fails at sync... I'd use Google to store contacts. Keep it in the cloud and those with the know how = Google.
Click to expand...
Click to collapse
done and done. didnt realize this was a recurring problem with tmobile.
just to clear things up, i wasnt blaming anyone, i just thought it was strange that i was syncing fine until i rooted. i spoke too soon.
That always happens to me after every reboot. I have to check and uncheck tmo contacts or sync will continue forever. The best way is use gmail contacts and remove all myfavs and it will stop syncing forever. Yeah, all and all tmobile contacts suck. Why even use them? Google works better anyways. And you can always bkup to sim.
Hi All,
Thought maybe someone here would have an idea, we run a exchange 2003 environment and since upgrading my phone to 2.2 (custom rom) I'm unable to sync with exchange.
It gets past the first screen asking for server details etc to the one that asks what data to synchronise with (mail, contacts, calendar) but upon clicking finish setup it loads processing and then says "Failed to create the account. Please try again later."
I am an administrator of our exchange environment so can check settings there but basically it worked under 2.1. We do enforce pin and it has done that already so there is some communication going on.
We do not self sign our own certificates for this it is signed by Equifax Secure Inc.
Also I have a feeling it might be related to content and be failing due to large amounts of emails - when syncing on 2.1 I had to choose the smallest amount of days to sync back to get it going - being a systems engineer I receive around 50+ emails a day and don't delete stuff.
If anyone has any ideas on anything I could look at doing on the phone or server side (considering exporting everything out and syncing then importing in but don't want to have to) it would be most appreciated.
Thanks in advance. Also thanks to the community for awesome threads on how to flash phone / create goldcard, confused me muchly with many hurdles but got there in the end so very much appreciated to those who participate in that area.
Shameless bump, anyone? I've wasted a large amount of time searching and trying to figure this one out.
Sent from my HTC Desire using XDA App
Im trying to do the same with my hotmail account, everything passes until last screen than i get "Failed to create the account. Please try again later."
Using NeoPhyTe 1.6
I've been having this problem "FAILED TO CREATE ACCOUNT TRY AGAIN LATER" so long until today, many ppl have had this issue. They mentioned about the pin security and all of that. I didn't think that was true.
This had to do with the permissions set for the user in AD, I went in and (tick or check the) allow authentication, read, read and write phone. Follow from instructions here: (done in 2010 exchange)
security.crudtastic.com/?p=249
I know can read my emails from exchange =)
Sent from my T-Mobile myTouch 3G Slide using XDA App
Just thought I'd reply back to this in case anyone else was following this or wanted to know, I found the issue looks like it was related to opendesire (just a flash of it) account synced on another guys desire (2.2 stock). I did a factory reset which didn't fix it but have now flashed LeeDrOiD Mod and it's going strong. Thanks everyone for input .
ivicask said:
Im trying to do the same with my hotmail account, everything passes until last screen than i get "Failed to create the account. Please try again later."
Using NeoPhyTe 1.6
Click to expand...
Click to collapse
Hotmail active sync (push) works with badnewz v1.4c ROM
I'm getting this really annoying problem for the last few days after a rom update. Whenever I access the Facebook directory in People (online directories tab), a message popup:
The application Facebook for HTC sense (process com.htc.socialnetwork.facebook) has stopped unexpectedly. Please try again. Force close.
I've tried everything below but nothing works:
1. Remove Facebook account and add it again
2. Clear data and cache of the app
3. Try flashing another ROM
4. Unroot to original ROM
I think the problem is with my Facebook friend list but I can't figure it out. Has anyone experience the same problem as mine? I have around 400 friends in Facebook.
Update1: If I choose "View" in the Menu, the number of Facebook contacts is correct. Some of the facebook contact have been synched with photo, but still I cannot access the Facebook contact list.
No reply. I guess I'm on my own to solve this.
I did a google search and this came up I am having the same problem did you find a solution?
I am in. Just notice this problem too
I found removing the fb for android (?), and doing a full sync and link contacts help.
Really sure for the linking contacts step. Since i notice that fc happens everytime i use it to those with multiple contact (same phone,mail,etc) but not yet linked.
Occassionally, my phone will say something like find multiple contact bla bla bla. I just choose link em all. Now i rarely get fc
Sent from my 001HT using XDA Premium App
My problem is similar... HTC Evo 4G (original EVO), (being an admitted NOOB to the android arena), I rooted my phone... then had to unroot, and return to Sprint after falling out of the car window, and being run over by my back tire, (damned dogs, jumping up, happy to see me!). Sprint's techs said that if I didn't have the triple layer Seidio Extended case on it, it would have crushed the phone completely). As it was, my screen was broken, and I had to have the phone un-rooted to get the service.
Got the phone back ($37 for the repairs, Thanks Sprint!), and re-rooted her, and back in business... everything worked... until I couldn't find the root manager, I had used last time, so started using Root Explorer. I bit more advanced, and less noob friendly, if you ask me... as I was deleting bloatware, I deleted both Facebook AND Facebook for htc sense... I got the sense ver. back, and synce with my contacts by setting up the account again... only thing is, I can't upload pics. I could before, just can't now.
Only thing different I can recall doing this time, over last, was getting rid of Friend stream and a few other things I didn't last time (football, nascar, for example). Admittedly, I deleted things that didn't look like they belonged with any apps I was keeping. So, who out there knows what files may be associated with uploading photos to FB, via htc sense? I have the actual app, as old as it may be... was this one ever updated from 2010? I'm not looking forward to re-flashing the phone, just to restore one issue... but I will if I have to.
Thanks, in advance!
Mac-
You have a HTC EVO 4G. So please ask in the forum for this phone.
Sent from my HTC Desire using Tapatalk