Develop Bugs

Problem with Google contacts

Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)

Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.

I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???

Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.

Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year

My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.

Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.

Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?

Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html

Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.

help with contacts its gone stupid

Hi i have the htc desire and of course i have tried different roms lol.
My contacts seem to have become really messed up for some reason and i am looking for a way to fix it by starting afresh.
My contacts are synced to the google account but when i resync them back to my phone i seem to have 3 or 4 for each contact, this shows its self in the link thing where you can link a contact to facebook account.....the contacts are also linked to google contacts that are the same.
Is there a way i can remove them all from my handset and also from google and start over ... if so how....even if this means i have to manually type them all in again.
I have backed them up to the sd card by exporting them as a file but i think these may also hold the problem of the linked contacts too.
So what would be the best way to sratr over again ?
Thanks

Have you gone into... people then menu then view, to tick or untick the ones you want to show

You can merge duplicated gmails contacts. Go to
http://www.google.com/contacts

Can anybody set ringtones on contacts?

I tried for the first time to assign ringtones to my contacts. Before I touch anything, I see default as tingtone. If I set another one, it still shows default. Do you all have the same? Is it a bug?

Never had that

Do a search for ringo lite on the market, put ya mp3 rintones in a folder on ya sd card called ringtones, ringo lets ya add custom rintones and message tones for individual contacts
Sent from my Desire HD using XDA App

Slvrback said:
Do a search for ringo lite on the market, put ya mp3 rintones in a folder on ya sd card called ringtones, ringo lets ya add custom rintones and message tones for individual contacts
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
But w do this if there is a built-in functionality and I don't care too much about custom mp3's ? The built-in ringtones will be enough for me as I only need to distinguish 3 major contacts. Is there known issue which stops you from assigning custom ringtones? I remember the same problem with TyTN and WM6.

I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.

Ekar75 said:
I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.
Click to expand...
Click to collapse
But if you do this, you lose all your application setups and configuration, right? Is there a way to backup all your apps and then bring them back fast or this will also bring the problems back as well?

I just started from scratch again. Apps installed from market will reinstall after initial setup.

andreasy said:
I tried for the first time to assign ringtones to my contacts. Before I touch anything, I see default as tingtone. If I set another one, it still shows default. Do you all have the same? Is it a bug?
Click to expand...
Click to collapse
Nope, not seen this. I assigned a new ringtone to my wife by going to her details in the People list and picking a new ringtone. Worked fine. Just done it again to be sure for my parents, no problems.
The only issue, if you want to call it that, is that whilts my wife's mobile now has the Imperial Walk form Star Wars as her ringtone so does my "home" number. I guess that's because that number also appears in my wife's list of phone numbers.

I think it won't be necessary to reset. I noticed that this happens only to the contacts I synced from Outlook. If I create manually a new contact, either on the phone or google, I can change its ringtone. So, there must be some catch for this.
I am suspicious of either the "Missed Reminder" app, "Tasker" or maybe "Easy Filter" if it is due to apps.
Is anyone using those and doesn't face the problem? even better, is anyone also syncing contacts from Outlook and isn't affected?

It's even worse than I thought. I tried to use blocked callers and see what happened:
1) If I try to block any contact from my people list, it won't change to on/off but a specific contact which I added manually will be blocked instead (always he is the one and as far as I remember, he is the only contact I added manually and not from Outlook)
2) Now, if I try to enter the blocked contacts list, I can unblock that one but if I click on add contacts (to manually block some of them), they will be blocked but then I cannot unblock them. I tried to restart and even enter safe mode but nothing.
I thought it might be the easy filter app which blocks calls and sms so I uninstalled it but again no change.

Ekar75 said:
I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.
Click to expand...
Click to collapse
Ok, you are right as I did hard reset and then it works because the contacts are synced back from gmail account backup. However, try to do the following:
1) change a few contacts ringtone
2) create a new contact on your phone and change its ringtone
3) now try to change the ringtone on a contact that you haven't changed its ringtone previously (it won't work). If you change one that was changed before creating that contact it will be ok for that one.
If more people can confirm this, it must be a bug.

andreasy said:
Ok, you are right as I did hard reset and then it works because the contacts are synced back from gmail account backup. However, try to do the following:
1) change a few contacts ringtone
2) create a new contact on your phone and change its ringtone
3) now try to change the ringtone on a contact that you haven't changed its ringtone previously (it won't work). If you change one that was changed before creating that contact it will be ok for that one.
If more people can confirm this, it must be a bug.
Click to expand...
Click to collapse
I can't recreate this problem.
But to be honest, I could be doing something wrong at part 3 of the instructions. I had to read that line a few times before it made any sense.
The contact + ringtone problem must be related to the difference in gmail / outlook sync settings. After I changed those settings to outlook the problems started, the factory reset set them back to gmail and the problem is gone.
Maybe 'problem' is a bit overdone, 'inconvenience' would be better. (for me)

Ekar75 said:
I can't recreate this problem.
But to be honest, I could be doing something wrong at part 3 of the instructions. I had to read that line a few times before it made any sense.
The contact + ringtone problem must be related to the difference in gmail / outlook sync settings. After I changed those settings to outlook the problems started, the factory reset set them back to gmail and the problem is gone.
Maybe 'problem' is a bit overdone, 'inconvenience' would be better. (for me)
Click to expand...
Click to collapse
Point 3 is:
Now that you have a new setup (after hard reset), try to change the ringtone one a contact that you have created on your phone locally (not from sync). If you don't have, create a test conact and change its ringtone.
Then, go to an old contact which was brought from Outlook sync (but one that you haven't changed after your reset) it must be showing as plain default without the name of the ringtone mp3. Try to change the ringtone for that one.
I hard reset 2ce so far and I have only 1 contact which I created on the phone. Whenever I change this one, everything breaks. I deleted it and started from scratch again but then it came back from gmail restore so, after I changed its ringtone again just to test, all other contacts (which I haven't chaned) locked so, I can't change those now but I can change those which I changed before I touched that contact.

I've tried again but I couldn't reproduce the error.
Maybe that's because after my factory reset all contacts synced from gmail.
With everything I've installed and configured I'm not keen on doing another reset to try syncing with outlook.

FIXED: I found a solution. Apparently, HTC sync cannot cope with double sync between phone-gmail-outlook. So, I did the following:
1) Disabled gmail sync since I used it only for backup and quick restore. I don't use gmail though
2) Deleted all contacts from the phone
3) Backed up all contacts from Outlook since they will get deleted at next sync
4) Synced and all contacts lost from Outlook but copied back from backup and so, synced back to the phone.
Now I can change ringtones and block settings for all users even if I create new contacts locally as long as I don't mess with gmail. I assume that the same will apply for those who decide to sync only with gmail but I cannot confirm this as I never saw any contacts or calendar entries anywhere in gmail and so I could not test it.

F**k. It came back again. Here is what I did:
1. Created a new contact on the phone
2. Since with Outlook
3. Changed ringtone on that contact
4. After that I couldn't change ringtones on other contacts which I haven't modified before but I could change those who I have previously changed. Also, I can't block them.
Maybe the bug is on Outlook sync after all and not on gmail sync.

I own the HTC Legend and have exactly the same problem. Never used GMail Sync, I am always using Outlook. However there is one contact in my list that works Thanks for trying a hard reset, since it is useless I'm not gonna try it

What about assigning spesific ring tone for Gmail Groups?? Is it possible, because I have got groups like Family, Friends, Business etc... and I want to understand which group contact calls when the phone rings?

eozen81 said:
What about assigning spesific ring tone for Gmail Groups?? Is it possible, because I have got groups like Family, Friends, Business etc... and I want to understand which group contact calls when the phone rings?
Click to expand...
Click to collapse
I am not using gmail so, can't tell but I tracked the problem down to Outlook. Now, I use Outlook 2010 and I'm wondering if it's limited to that version or to older versions as well. If other people have the same with other versions, please announce it here in order to limit our troubleshooting area.
BTW, if anyone is interested, I have a workaround:
No need to hard-reset,
The problem is that certain functions like ringtones and blocklists are not compatible with Outlook and when synced, they get messed up. However, if you modify one contact before you create a new one on your phone, that one will be ok. This is not acceptable though.
What you can do to temporarily resolve the issue is:
- Backup all your contacts in another Outlook folder
- Delete all contacts and sync
- Copy them back from the backup folder and sync.
Everything comes back without their ringtone/blocklist properties and you start from scratch.
It will happen again soon though but if you already assigned you important ringtones and blocklists, you will be fine.
HTC doesn't accept this as a bug but rather to a problem caused by a 3rd party tool. However, I don't accept that excuse

[Q] duplicate contacts

hey people, few days ago when i am using my phone, i realised some contacts has 2 entries and some has 3 similar entries. so i delete them one by one and thought that will be the end of the problem.
after that, i never use my phone to sms. but today when i look through the 'People' application, all my contacts got duplicated. and when i try to delete one of it, it ended up deleting both of them. i never sync to any places, including gmail at all.
can anyone help me with this problem?

I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.

winwintoto1234 said:
I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.
Click to expand...
Click to collapse
hmm. i already choose do not sync from facebook already. if i delete all my contacts from simcard, i need to add them 1 by 1 back? cause right nw when i delete 1, both will be deleted

One is "call mobile" and another one is "sent message"?
A screenshot may be helpful...

Another good way is, if you still have your old phone with you (with all your contacts in it), then delete all the contacts in this new phone, including the simcard.
Then select "set up", i.e., the icon looks like a magician's hat, select send from my old phone from there...

its back to normal again...
all i did was take out my sim card and put it back to my old phone to copy the contacts into the mem card there. after i placed my sim card back to my desire hd, the total number of contacts go back to normal and all the duplicated contacts has disappeared.
this is strange

I found that even having facebook contacts sync disabled I was still getting this problem. I had to stop using the facebook facility built into sense and only use the facebook app but that seemed to work.

[Q]Contacts appear multiple times

i have the orginal desire hd rom by htc and its rooted. the contacts are appearing more and more times. first each contact only appeared twice, now they appear eight times. i don't know whats causing it and i really need a fix, it becoming a joke. any help is apprachated
Thank You

I had the same problem. Didn't really solve the problem but i removed the duplicates by simply deleting them. Quick and dirty but it "works". I also stopped syncing my Facebook contacts and haven't had problems after that.

BazookaAce said:
I had the same problem. Didn't really solve the problem but i removed the duplicates by simply deleting them. Quick and dirty but it "works". I also stopped syncing my Facebook contacts and haven't had problems after that.
Click to expand...
Click to collapse
i think...... when we flash a new rom the device synchronizes our contacts with the google account... and reload our contacts.... but wen you flash a lot of times...diferent roms, the list of contacts multiplies the numbers because "google sync" was maked a security copy of de data from the roms one by one.
Conclusion: whenever flash a new rom I erase one to one the duplicated contacts.

I used to have that problem, what I did was just go inti my Gmail account on the PC, go to contacts and delete the duplicates or you can just merge them. And now I just let Google sync my contacts back to phone, also check in contacts on the phone the contacts display option for which contacts to show, phone/Facebook/sim
Sent from HTC DHD MIUI 1.4.22 SUPER MR GARAK ROM using tapatalk