help with contacts its gone stupid - Desire Q&A, Help & Troubleshooting

Hi i have the htc desire and of course i have tried different roms lol.
My contacts seem to have become really messed up for some reason and i am looking for a way to fix it by starting afresh.
My contacts are synced to the google account but when i resync them back to my phone i seem to have 3 or 4 for each contact, this shows its self in the link thing where you can link a contact to facebook account.....the contacts are also linked to google contacts that are the same.
Is there a way i can remove them all from my handset and also from google and start over ... if so how....even if this means i have to manually type them all in again.
I have backed them up to the sd card by exporting them as a file but i think these may also hold the problem of the linked contacts too.
So what would be the best way to sratr over again ?
Thanks

Have you gone into... people then menu then view, to tick or untick the ones you want to show

You can merge duplicated gmails contacts. Go to
http://www.google.com/contacts

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

deleting contacts imported from facebook

this may sound odd but i cant seem to find a way to delete the contact that Facebook dragged onto my phone. I have people on my friends that put any garbage into there phone number field i.e. 118118. personally i think if you don't want to put your number on there leave the field blank arg. Anyway i don't really want them cluttering up my phone book so is there a way of just ditching the ones i don't want without Facebook dumping them?
I am having the same problem with no solution in sight....
In the people app, press menu. Choose View. Untick Facebook.
this is great thank you. the only problem is it just hides them i really need the contacts gone from the phone as for example i had a message from t mobile saying welcome to our network etc however my desire says that the message is from one of my Facebook friends. The other issue is although they are now hidden from the contacts they still show when i press the phone button. This is probably something i will have to live with but my fiancée will ask questions if it keeps telling me i'm getting texts from random people lol.
The other thing is then to copy specific contacts from facebook into my normal contacts or is it just going to be easier to put them on manually and link them to there profile?
lumpaywk said:
The other thing is then to copy specific contacts from facebook into my normal contacts or is it just going to be easier to put them on manually and link them to there profile?
Click to expand...
Click to collapse
I think thats the only way around it, so dont import from facebook and just manually link contacts from your phone book. Yeah it can take time if you want to link alot of people but will also be annoying to have lots of unwanted contacts.
Any news on how to get rid of these Facebook contacts from the phone yet? It is only when I press the "phone" button that I see them, but it is rather annoying!!!
think i have sorta solved this problem. You have to clear the contact cache though and then deselect sync Facebook contacts.
jock23 said:
think i have sorta solved this problem. You have to clear the contact cache though and then deselect sync Facebook contacts.
Click to expand...
Click to collapse
Can you expand on how we do this please?
I have completly removed Facebook friends in "people":
Menu -> settings -> Accounts & sync --> Facebook --> Remove account

Contacts - google!

I do find the HTC people (contacts) both useful and confusing and have a few questions.
:: I find it a lot easier to edit contacts in my google account on the PC (online) and put contact details like email, phone numbers etc all together under one contact. However, if I do a google contact sync on my phone, it doesn't seem to change anything on the phone when I sync. Is there a way or place to be able to set the sync to change phone details when a change is made online first?
:: It becomes really confusing when you click on a particular contact and then see a list of 6,7 or 8 different contact references for one contact as HTC Sense seems to put all the similar contacts you have together and "linked". Is there a way to try and put all these together and have them as one contact only without manually adding details from one contact reference to another until they all reside under one contact point?
Any other tips greatly appreciated....
If I remember correctly, you can merge contacts in your Google account online. Just tick the duplicates and you should see the option.
Raul Duke said:
If I remember correctly, you can merge contacts in your Google account online. Just tick the duplicates and you should see the option.
Click to expand...
Click to collapse
yes, but once you've done that, when syncing with the phone it doesn't seem to overide what you have on the phone.
Strange. It does for me.
If I make changes online then sync, I can see my changes.
There is a linked button on the top right in htc people, probably there is the problem.
Found exactly what I've been looking for since I got my desire. I'm absolutely shocked that it's taken this long to find anything and when I have, it's for 1.6 only
http://www.eigo.co.uk/News-Article.aspx?NewsArticleID=62
Anyone know of another app that does this too but for 2.1 or 2.2?
Just to verify - are your contacts in Desire stored as Google contacts or Phone contacts?
ferus said:
Just to verify - are your contacts in Desire stored as Google contacts or Phone contacts?
Click to expand...
Click to collapse
I'm looking for something that does EXACTLY what the above app does. I have a mixture of contacts on phone and google. The google ones are okay. Some contacts when I click on edit, show 5 to 7 different contacts I can edit that are linked. one on google and then another 6 on phone. All I am trying to do is find an app (like the one I posted for 1.6) that allow a merge of all those in to my google contact with all the information.
The same issue obviously existed back in 1.6 days and is still here now
Bandare said:
I'm looking for something that does EXACTLY what the above app does. I have a mixture of contacts on phone and google. The google ones are okay. Some contacts when I click on edit, show 5 to 7 different contacts I can edit that are linked. one on google and then another 6 on phone. All I am trying to do is find an app (like the one I posted for 1.6) that allow a merge of all those in to my google contact with all the information.
The same issue obviously existed back in 1.6 days and is still here now
Click to expand...
Click to collapse
I'm not sure this will help you but when I first got my Desire I saved all my contacts as phone contacts.
Later I realized that they are not synchronized with anything (I don't use Outlook) so I decided to make them all Google contacts.
I exported all of them to sdCard and then imported the file through my Google contacts web application.
It's a long shot but perhaps if you did that then you could merge all duplicates directly in the Google contacts app.
I hope my post isn't too confusing
I'll give that a go... thanks
UPDATE: ok, I have done that and it's added the phone contacts and merged those that need to be merged. However, I now have a huge problem
I now have for every contact that needed merging, 10 or 12 records for the same email and/or phone number. Is there a way in the google contacts web to be able to sort and delete duplicate info within a contact? I can't find it and if not, this is going to be a right pain for 900 contacts
Did u set the people app to view Google contact only?. In the people app, press menu and select view. Make sure the check box is viewing Google contact only.
antu_pogroms said:
Did u set the people app to view Google contact only?. In the people app, press menu and select view. Make sure the check box is viewing Google contact only.
Click to expand...
Click to collapse
On the phone I exported phone contacts only......
Bandare said:
I'll give that a go... thanks
UPDATE: ok, I have done that and it's added the phone contacts and merged those that need to be merged. However, I now have a huge problem
I now have for every contact that needed merging, 10 or 12 records for the same email and/or phone number. Is there a way in the google contacts web to be able to sort and delete duplicate info within a contact? I can't find it and if not, this is going to be a right pain for 900 contacts
Click to expand...
Click to collapse
Merging your contacts created for the same number/email a separate record?
That is strange, it never happened to me.
I just did a test to be sure - I created a duplicate contact with the same mobile number and after merging the final contact had only one number stored. No separate record has been created.
All I can suggest now is to try and delete the contacts that needed merging (from both Google and Phone contacts) and then import your exported Phone contacts. This way you should not have any duplicates and the imported contacts will be automatically stored as Google ones.
The Google Contacts web app should help you with deleting.
Or you can try Contact Analyzer 2 http://www.androidzoom.com/android_applications/tools/contact-analyzer-2_jmsk.html although I only read the description, I never tried it. But it might prove useful to you.
Have you checked Gmail contacts on your syncing settings?

Problem with Google contacts

Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)
Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.
I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???
Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.
Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year
My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.
Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.
Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?
Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html
Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.

How to get facebook pictures/statuses to update with my contacts?

I love my Evo but one problem I seem to have is getting my pictures from my people to match their current Facebook picture. When I originally linked all the contacts in my people it was correct to their pictures at the time but that was 2 months ago. Now, everyones picture is still the same as it was back then even though I go to accounts->sync every day and have it on auto sync for every 4 hours. Does anyone know how to fix this bug on my phone? I would greatly appreciate it. Thank you.
I've done it by selecting settings, applications, manage applications, all tab, then select contacts storage and clear data... now your contacts must be backed up on google otherwise you'll lose all your contacts.. and just sync, sync sync
sorry for the noob response but how do i back them up with google?
vtotheinay said:
sorry for the noob response but how do i back them up with google?
Click to expand...
Click to collapse
If your contacts are created in your google account, meaning if you can log into gmail on your computer and your contacts are there, then they are already backed up.
If you create contacts on the internal phone storage, you are sol.
Go to people and hit menu and choose import/export. Back up the contacts that are on the internal phone storage to your sd card. Open up gmail in your pc browser and import those contacts to your gmail contacts, using the file that you backed up to the card.
Or what you can do is go to settings, accounts & sync and select facebook for htc sense, remove account, the add the account back
xjreyes said:
Or what you can do is go to settings, accounts & sync and select facebook for htc sense, remove account, the add the account back
Click to expand...
Click to collapse
okay i did that and now only like 1/4th of my people have the little FB icon on the bottom left and only the people with the icon have statuses under their name. Also, when I try to link the people without the facebook icon, that person's name will not be on the list but if i choose someone else to link that first person's name is there. sorry if im confusing you guys haha I know its something small I just like to have everything right on my phone.
Wow people here are doing this the hard way. There is a facebook picture app that syncs your FB contacts picture. The other way is to just log out of facebook AND AND AND AND AND facebook for htc sense. then just log back into them both. easy as pie.

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