[Q]Contacts appear multiple times - Desire HD Q&A, Help & Troubleshooting

i have the orginal desire hd rom by htc and its rooted. the contacts are appearing more and more times. first each contact only appeared twice, now they appear eight times. i don't know whats causing it and i really need a fix, it becoming a joke. any help is apprachated
Thank You

I had the same problem. Didn't really solve the problem but i removed the duplicates by simply deleting them. Quick and dirty but it "works". I also stopped syncing my Facebook contacts and haven't had problems after that.

BazookaAce said:
I had the same problem. Didn't really solve the problem but i removed the duplicates by simply deleting them. Quick and dirty but it "works". I also stopped syncing my Facebook contacts and haven't had problems after that.
Click to expand...
Click to collapse
i think...... when we flash a new rom the device synchronizes our contacts with the google account... and reload our contacts.... but wen you flash a lot of times...diferent roms, the list of contacts multiplies the numbers because "google sync" was maked a security copy of de data from the roms one by one.
Conclusion: whenever flash a new rom I erase one to one the duplicated contacts.

I used to have that problem, what I did was just go inti my Gmail account on the PC, go to contacts and delete the duplicates or you can just merge them. And now I just let Google sync my contacts back to phone, also check in contacts on the phone the contacts display option for which contacts to show, phone/Facebook/sim
Sent from HTC DHD MIUI 1.4.22 SUPER MR GARAK ROM using tapatalk

Related

Big issue

Hi
Ive deleted the content of the app "contact list" which was almost 30mo big....well i lost all my contact
its ok i sync with google, have them back
but not the facebook contact....annoying. i reinstalled the facebook app and he doesnt change...tried everything
so i cant sync favorite contact to facebook account and everything...
thx a lot for any help
restore the phone and stop deleting things u dont know what they do
i manage to get it back
its now 28mb again
and i know why
dont use facebook for HTC SENSE when you have a lot of friend
i have 2000...it download every profile picture and every info...jeez
totorip said:
i manage to get it back
its now 28mb again
and i know why
dont use facebook for HTC SENSE when you have a lot of friend
i have 2000...it download every profile picture and every info...jeez
Click to expand...
Click to collapse
What did you expect it to do? Download them fresh every time and hold them in program memory so you've got no space to run the OS?
well i only wanted some picture for my favorite contact and link them to their facebook account
didnt want 2000 profile picture and infos on my phone !
totorip said:
well i only wanted some picture for my favorite contact and link them to their facebook account
didnt want 2000 profile picture and infos on my phone !
Click to expand...
Click to collapse
Unfortunately, that's what linking gets you...
damn that sux.cant store it into SD at least?
I have just tried to re-sync my facebook contacts with my htc desire (previously had them on but wiped them all because I was annoyed about seeing people who i never wanted to phone in my phone list)
But now it just keeps on coming up with "process has stopped" error after I do it and doesn't seem to sync?
Has this happened to anyone else?
Why can't android just have a system where you individually link each contact in your people list with a facebook account??
I'd say add their photos manually to your google account (but unfortunately you'll face the bug of low quality images). Or create a fresh Facebook account for your favorites
jock23 said:
I have just tried to re-sync my facebook contacts with my htc desire (previously had them on but wiped them all because I was annoyed about seeing people who i never wanted to phone in my phone list)
But now it just keeps on coming up with "process has stopped" error after I do it and doesn't seem to sync?
Has this happened to anyone else?
Why can't android just have a system where you individually link each contact in your people list with a facebook account??
Click to expand...
Click to collapse
You can individually connect/disconnect contacts in your phone/ google with their facebook accounts if you use Facebook for HTC Sense, with the "link" icon on the top-right corner or the Sync Tab in the contact details card. Then uncheck Facebook in People>Menu>View
Whenever I try to link a contact with Facebook, it comes up with no matches found, like I dont have my facebook linked to my phone.
As i said, when I try to sync my facebook contacts the phone says the process has had to be stopped running (error message)
jock23 said:
Whenever I try to link a contact with Facebook, it comes up with no matches found, like I dont have my facebook linked to my phone.
As i said, when I try to sync my facebook contacts the phone says the process has had to be stopped running (error message)
Click to expand...
Click to collapse
If it's not a problem for you do a factory reset.
On another note, if you just signed into your facebook account, wait a bit as sometimes it takes time to sync, especially with many facebook friends.
a factory reset doesn't delete anything on my sd card does it, just my downloaded apps and contacts/accounts etc?
Can i back stuff up before I do it?
jock23 said:
a factory reset doesn't delete anything on my sd card does it, just my downloaded apps and contacts/accounts etc?
Can i back stuff up before I do it?
Click to expand...
Click to collapse
No it doesn't.
What stuff do you want to backup? The phone system, built-in backup should restore your messages, bookmarks and personal settings.
You can find that in Settings>Privacy

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
--
Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
--
Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?
try running the friend stream app, friends tab, menu, options, update
I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.
bump for solution?
I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!
Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App
Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all
I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.
Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.
Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

Problem with Google contacts

Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)
Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.
I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???
Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.
Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year
My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.
Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.
Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?
Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html
Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.

help with contacts its gone stupid

Hi i have the htc desire and of course i have tried different roms lol.
My contacts seem to have become really messed up for some reason and i am looking for a way to fix it by starting afresh.
My contacts are synced to the google account but when i resync them back to my phone i seem to have 3 or 4 for each contact, this shows its self in the link thing where you can link a contact to facebook account.....the contacts are also linked to google contacts that are the same.
Is there a way i can remove them all from my handset and also from google and start over ... if so how....even if this means i have to manually type them all in again.
I have backed them up to the sd card by exporting them as a file but i think these may also hold the problem of the linked contacts too.
So what would be the best way to sratr over again ?
Thanks
Have you gone into... people then menu then view, to tick or untick the ones you want to show
You can merge duplicated gmails contacts. Go to
http://www.google.com/contacts

Contacts duplicating

I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0
up
rbs_uk said:
I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0
Click to expand...
Click to collapse
I have the same issue... I think it has something to do with Google and the synchronization
Oh great, its not me alone then. Its driving me nuts, can`t figure out why its doing it.
are you using google to sync your contacts or another service?
if you have multiple Accounts you can switch them in the contacts app.
also you can try to logout from your google account and login again
No, sync disabled.
How? Via play store?
Noob here. When I was on Samsung sometimes the contacts would save to my SIM card, which gave me the same problem as you. Don't know if the A2 lite has same problem.
Sent from outer space.
I tried to find such option, but I cannot find where it offers to save on sim.
Do you use Whatsapp? I remember some time ago similar issue, manifested as duplicated contacts (one from Google Contacts, one from Whatsapp) visible during checking contacts in Google Dialer - and only there. Contacts seen by Contacts app were correctly presented.
Yes I use Whatsapp. I disabled contacts sync in whatsapp.
Strange how one of the contacts has whatsapp icon, other one doesn`t. I can press whatsapp icon and message that contact directly.
VoilĂ , well-known error in Google Dialer, without (yet) any solution. Not sure if THIS will help, as I do not own A2 lite right now - however I can have access to it later and then surely see how it is working.
I found sim card sync setting. Go to settings, account, sim card look if sync is on.
Sent from outer space.
Sync if off there.
I can confirm that the solution I linked in the post #11 works. I had one duplicate contact, after performing all the steps described contacts were merged successfully
Please bare with me.
I am not sure I understand the issue and/or solution.
My issue is that there are not real duplicate contacts in the contacts app.
Only in dialer each contact shows twice:
One entry is the "regular" one.
The other shows Whatsapp links to chat, call and video call if opened.
Having two lines per contact in dialer is anoying.
But there are actual copies of contacts in the contacts app.
Is there a workaround to clean the dialer view?
Thanks,
v
Did you try the solution I mentioned in a post just above yours? https://forum.xda-developers.com/max-pro-m2/how-to/guide-duplicate-contacts-google-dailer-t3883924
Did you guys are maybe using Revolut?
If you have many duplicate images in your system, Then you must try the Duplicate Photos Fixer app. It will clean your storage from unnecessary photos and make your device smooth.
If you want to remove duplicate contacts, there are several free apps on the Google Play store that can help you remove duplicate contacts.
Duplicate Contacts Remover
Duplicate Contacts Fixer and Remover
Cleaner - Merge Duplicate Contacts
Duplicate Contacts

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