[Q] duplicate contacts - Desire HD Q&A, Help & Troubleshooting

hey people, few days ago when i am using my phone, i realised some contacts has 2 entries and some has 3 similar entries. so i delete them one by one and thought that will be the end of the problem.
after that, i never use my phone to sms. but today when i look through the 'People' application, all my contacts got duplicated. and when i try to delete one of it, it ended up deleting both of them. i never sync to any places, including gmail at all.
can anyone help me with this problem?

I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.

winwintoto1234 said:
I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.
Click to expand...
Click to collapse
hmm. i already choose do not sync from facebook already. if i delete all my contacts from simcard, i need to add them 1 by 1 back? cause right nw when i delete 1, both will be deleted

One is "call mobile" and another one is "sent message"?
A screenshot may be helpful...

Another good way is, if you still have your old phone with you (with all your contacts in it), then delete all the contacts in this new phone, including the simcard.
Then select "set up", i.e., the icon looks like a magician's hat, select send from my old phone from there...

its back to normal again...
all i did was take out my sim card and put it back to my old phone to copy the contacts into the mem card there. after i placed my sim card back to my desire hd, the total number of contacts go back to normal and all the duplicated contacts has disappeared.
this is strange

I found that even having facebook contacts sync disabled I was still getting this problem. I had to stop using the facebook facility built into sense and only use the facebook app but that seemed to work.

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

contacts duplicated

Hi, if i go into people all my contact are there how they should be but if i go in to messages & search all my contacts are duplicated, its a right pain when its showing 2 of everyone. When i go to people & view, only my google contacts have a green tick by them, even if i just tick sim contacts its still the same. The only way around it for me is to delete all my phone contacts & just use the sim ones but id rather use google as i can add photo's to the contacts.
is there a way around this ?
Are you sure its duplication and not simply showing you each number you have for a contact. E.g. you have say dad in your contacts and have stored his home, mobile and email address. This example would list dad 3 times in messaging but each would have a different number or address.
If this isn't it I did find my contacts got messy and deleted everything from phone and sim and now store and maintain my contact in gmail ONLY.
jamesmcuk said:
Are you sure its duplication and not simply showing you each number you have for a contact. E.g. you have say dad in your contacts and have stored his home, mobile and email address. This example would list dad 3 times in messaging but each would have a different number or address.
If this isn't it I did find my contacts got messy and deleted everything from phone and sim and now store and maintain my contact in gmail ONLY.
Click to expand...
Click to collapse
Yeh they are definitely duplicated, i like to keep my contacts as simple as possible i dont want e mail addresses or anything on there just my contacts. it looks like this.
(photo) other: allan 0187 ******
(sim) phone numbers: allan 0187 ******
(photo) other: david 0163 ******
(sim) phone numbers: david 0163 ******
its showing the sim even though ive not got it ticked in the view option. I know i could delete the sim contacts & it would look ok but thats not something i want to do as the battery is not the best on the desire & with the contacts on the sim ive always got that option to use someones else's phone in an emergency
Ah I understand what you mean. Must be a software bug then perhaps. All I can suggest is to get a payg sim store all your contacts to it and shove it under the back cover then just use google contacts only. Sorry I cant be of more help.

help with contacts its gone stupid

Hi i have the htc desire and of course i have tried different roms lol.
My contacts seem to have become really messed up for some reason and i am looking for a way to fix it by starting afresh.
My contacts are synced to the google account but when i resync them back to my phone i seem to have 3 or 4 for each contact, this shows its self in the link thing where you can link a contact to facebook account.....the contacts are also linked to google contacts that are the same.
Is there a way i can remove them all from my handset and also from google and start over ... if so how....even if this means i have to manually type them all in again.
I have backed them up to the sd card by exporting them as a file but i think these may also hold the problem of the linked contacts too.
So what would be the best way to sratr over again ?
Thanks
Have you gone into... people then menu then view, to tick or untick the ones you want to show
You can merge duplicated gmails contacts. Go to
http://www.google.com/contacts

CM7 help with some issues?

Looking to see if I can solve some issues with my phone without havign to do a fatcory reset,
1. At first the phone wasn't showing contacts from the sim card. So I imported them, but now it appears the phone is reading them as I have duplicates for a lot of the contacts. How do I delete the ones off my phone.
2. I have FB on my phone, but contacts unsynced. When ever I get a txt it comes through with their facebook account name and sometimes their picture. It even happens when they call me. How can I stop this from happening?
Basically how can I use only the contacts on my sim card? Don't want the phone using any others!
Thanks,
First install "go contacts" from market. In its menu options, you can batch delete all contacts. Do it. Then go to settings in your phone( before Google or Facebook sync the contacts again), then go to accounts and sync. You may see you online accounts there like gmail,facebook etc. Click on every account you have and untick sync contacts( if you want to avoid any others like sync Calender/ mail etc, you can untick it too) . Done fb or gmail will never sync contacts till you tick it again and do a sync.
Now go to contacts in your phone( if you are done with removing contacts, you can uninstall " go contacts". I do the same with it on my cm7 rom, as the stock contact application does not have a batch delete option . If you can find any other application which can do the same batch delete , u may use it insted of " go contacts ") now in contacts click menu and it have an import/ export option. Use it to copy contacts from sim to phone.
Remember to take a backup of all you contacts to SD card using the import/ export option. In case you may delete phone/ sim contacts. Pls note that phone contacts load much faster than sim contacts. So just copy it to phone memory. And use it.
Sent from my HTC Wildfire using XDA App
simple.....!!
see first of all keep the facebook for android" app on internal memory...its important othewise you will have to sync every time after the boot...to sync all your fb contact with phone.or to have all your FB contact on your phone you just have to go to settings of the Facebook app...press menu on the primary facebook page..and then select settings and their you'll find an option to sync your contacts...just select "sync all"... an their you go....DONE!!
and yes dont forget to join your existing phone contacts or gmail contacts to your FB contacts it can be done by open the contact you want to join/link > select editing contacts from menu > now again go to menu and their you will see option to join. and in the edit menu u'll also find NICK NAME bar just fill your friends nick name their and it'll be shown in every call/msg to you...
anmol, thats how to sync FB contacts. I wanted to do the opposit.
So I deleted all contacts. Including sim card ones =[
How can I add a conact to sim card for the phone to view them? I can only see the option of my google account of phone only, unsynced.
I prefer to keep all my conacts on my sim card, if something happens to my phone atleast I have the sim card!
CM just seems one big pain after an other!
Remb you have an sd too, back up contacts to sd. I think default contact manager on cm7 have no option to copy contacts to sim.
Sent from my HTC Wildfire using XDA App
Cm7 does have import/export contacts to SD, I had to do the wifes the other day.
Sent from my HTC Wildfire using xda premium
Aye thanks guys, noticed that it didn't actually delete the contacts off my sim card. Sure I tried to import off sim, either phone was having a hissy fit or I was being an idiot.
Got it all sorted now though!

Contacts duplicating

I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0
up
rbs_uk said:
I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0
Click to expand...
Click to collapse
I have the same issue... I think it has something to do with Google and the synchronization
Oh great, its not me alone then. Its driving me nuts, can`t figure out why its doing it.
are you using google to sync your contacts or another service?
if you have multiple Accounts you can switch them in the contacts app.
also you can try to logout from your google account and login again
No, sync disabled.
How? Via play store?
Noob here. When I was on Samsung sometimes the contacts would save to my SIM card, which gave me the same problem as you. Don't know if the A2 lite has same problem.
Sent from outer space.
I tried to find such option, but I cannot find where it offers to save on sim.
Do you use Whatsapp? I remember some time ago similar issue, manifested as duplicated contacts (one from Google Contacts, one from Whatsapp) visible during checking contacts in Google Dialer - and only there. Contacts seen by Contacts app were correctly presented.
Yes I use Whatsapp. I disabled contacts sync in whatsapp.
Strange how one of the contacts has whatsapp icon, other one doesn`t. I can press whatsapp icon and message that contact directly.
VoilĂ , well-known error in Google Dialer, without (yet) any solution. Not sure if THIS will help, as I do not own A2 lite right now - however I can have access to it later and then surely see how it is working.
I found sim card sync setting. Go to settings, account, sim card look if sync is on.
Sent from outer space.
Sync if off there.
I can confirm that the solution I linked in the post #11 works. I had one duplicate contact, after performing all the steps described contacts were merged successfully
Please bare with me.
I am not sure I understand the issue and/or solution.
My issue is that there are not real duplicate contacts in the contacts app.
Only in dialer each contact shows twice:
One entry is the "regular" one.
The other shows Whatsapp links to chat, call and video call if opened.
Having two lines per contact in dialer is anoying.
But there are actual copies of contacts in the contacts app.
Is there a workaround to clean the dialer view?
Thanks,
v
Did you try the solution I mentioned in a post just above yours? https://forum.xda-developers.com/max-pro-m2/how-to/guide-duplicate-contacts-google-dailer-t3883924
Did you guys are maybe using Revolut?
If you have many duplicate images in your system, Then you must try the Duplicate Photos Fixer app. It will clean your storage from unnecessary photos and make your device smooth.
If you want to remove duplicate contacts, there are several free apps on the Google Play store that can help you remove duplicate contacts.
Duplicate Contacts Remover
Duplicate Contacts Fixer and Remover
Cleaner - Merge Duplicate Contacts
Duplicate Contacts

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