[Q] Fix for Visual Voicemail? - EVO 4G Q&A, Help & Troubleshooting

Ok. I just recently picked up my EVO and am already experiencing problems.
I've been on the phone with Sprint for about 6 hours all together and no one can pinpoint my issue...
The problem is the visual voicemail will not retrieve messages. I just recently was able to dial 1 and login into my voicemail.
The only way to have visual voicemail retrieve my messages is if I:
go to visual voicemail
go to compose
send a message to activate my voicemail (can't provide links)
go to settings--->applications----->voicemail
clear data
home
go back to the visual voicemail app.... and wait.
After waiting a few minutes, the app eventually retrieves all the voicemails that were sent.....
But I've had the Moment, Hero, and now EVO.... and the with the Moment and Hero I never had to go through a loophole like this.
Are there any fixes for this? Or at least is this a known issue? Before people reply with a "search forums"... trust me I have. The only way I knew about the loophole was by searching. All the other sites I've been to never had a fix, just a complaint thread.
Also, I'd rather not download Visual Voicemail or Google Voicemail. I paid retail price and would like the device to work... Ya know?
Thanks in advance!

What Rom are you using? Just asking?
Sent from my PC36100 using XDA App

I'm not on any rooted ROM. Just stock 2.2.

Related

[Help] Cyanogenmod 6 and Sprint Visual Voice Mail

So I just flashed Cyanogenmod 6 RC2 and it's awesome. Only real issue that I'm having is that my visual voice mail is sending me garbage text messages when I get a voice mail. I've tried blacklisting the number in hand cent, but I'm still getting the text message alerts and it is very annoying. Has anyone found a fix for this?
I've looked around the forums here and else where and I've not seen anything I haven't tried yet.
Updating to the 6.0 Release, might fix the issue. I'll post after the update.
Silly no good. Any ideas XDA?
Answer your phone
U really need to read some. There are about 1,543,964.65 threads about this already...
Sent from DAMN EVO!
http://forum.xda-developers.com/showthread.php?t=735096
Download private conversation app in the market. Can block SMS, phone call, and both SMS and phone calls from the blacklist on it. Works for me. Had the same problem.
Sent from my PC36100 using XDA App

[Q] *86 Voice Mail notification on NON-SENSE ROMS

OK I know this has been brought up a few times in the CM threads. I get this ghost VM notification on CM6 and on all the nightlys. I also am getting this ghost VM notification on the MIUI rom. I do NOT get this notification on ANY sense ROMs I have tried.
I read this Forum everyday as much as I can. I have tried search. Every thing that comes up close to what I have going on doesn't seem to get fully answered as to why this is coming up on some phones and not others.
I flashed CM6 and a few nightlys on my Wifes phone and She has NEVER received the *86 VM notification.
I am always updated to the most current PRL, PRI and NV. Nothing I have tried will clear this message. On the CM6 ROM I can hit the clear button under the notification bar and that clears it for a little while but then the damn thing comes back.
Can anyone explain this and offer up a FIX. I know I'm not the only one.
Any one have any help on this?
Sent from my PC36100 using XDA App
12 hours and no reply. I have searched the forum all day. Sorry to be a pain in the ass but if anyone has any ideas I would appreciate it.
Sent from my PC36100 using XDA App
I have the same problem that is why i went back to fresh 3.2... I searched all thru the internet and I could not find anything either... sucks to be us. Maybe we should email darsh
Yeah I have this problem too, so I went back to fresh and I am waiting for the desire hd rom to be ported... :/
Sent from my PC36100 using XDA App
I guess I'm in the club also. Same problem when I was on Vaelpak. Flashed back to stock, rooted, for a while. Now on Fresh.
Settings>Call>Voicemail> Change the number from *86 to whatever your phone number is.
Brutus2TheMax said:
Settings>Call>Voicemail> Change the number from *86 to whatever your phone number is.
Click to expand...
Click to collapse
Thank you Brutus for the input.
I know all about that part of the set-up. This DOES NOT get rid of the Ghost notification. I still will get a notification that I have a voice mail (and YES I have checked to make sure my VM's are cleared out).
Just FYI I use google voice when I am on CM6 or nightlys. Google Voice works great but still will not clear the VM notification.
Jetdr said:
Thank you Brutus for the input.
I know all about that part of the set-up. This DOES NOT get rid of the Ghost notification. I still will get a notification that I have a voice mail (and YES I have checked to make sure my VM's are cleared out).
Just FYI I use google voice when I am on CM6 or nightlys. Google Voice works great but still will not clear the VM notification.
Click to expand...
Click to collapse
Dont skip my post I am going to say two diffrent things . First normaly you get the notification because you received a voicemail. The stock rom has a code writen in to block that text so that you dont see the notification when you receive a voicemail.
Now Jetdr I will try to answer your question here. I think your voicemail hasnt been provisioned. Click on your VVM app and hit menu, when you hit menu you should have 3 options, compose, search and settings. If you have a 4th option that says unsent or undelivered click it. When VVM sets up, it automaticly sends a voicemail to the server to setup your VVM. If that message doesnt get sent then it probably never will. You will have to uninstall the VVM.Apk and reinstall the app. One time when I was setting up CM6 I had to install the voicemail apk several times before I got it to provision correctly. If it doesn provision a minute or two after you install it then its not going to. Not sure if this is whats causing your ghost voicemail text but I am thinking this is it. The easiest way to tell is to just click the vvm app and see if it shows four options or three. It should only show three.
If you are using google voice you dont still have the sprint VVM installed do you? If you dont have the sprint VVM installed then I am not sure whats causing your issue considering my directions to fix your issue is in regardes to the sprint vvm app.
Hope that helps.
I've tried all that and more.... nothing fixes it. I've concidered calling sprint but don't want to ruin my insurance..
Sent from my PC36100 using XDA App
Twilk... thanks so much for the response. I did all you suggested and I flashed back over to the newest MIUI ROM and I still have the VM notification. I made sure I didn't have any voice mails before I flashed. The notification will not clear even with the settings selected to not show.
Initially it has the *86 number but when I change the VM settings to my number it of course then comes up in the drop down box with my number.
The same thing happens on CM ROMs.
Sent from my PC36100 using XDA App
Anyone else have any ideas?
Sent from my PC36100 using XDA App
My notification says 4 voicemails... so I'm wondering if when I rooted my phone I had voicemails.. I don't really listen to my voicemails.. i'd rather just receive a text from someone... I just wish that I had made sure to clear my box before I rooted.. not sure if this is the reason for it... but it doesn't seem like there are many users with this problem. I'm sort of anti-twitter or I would ask cyanogen myself.. this is soo annoying! Especially since I hate voice mail to begin with.. I don't read my bills much, but I think sprint charges for voicemail.. anyway I can cancel my voicemail service? Also they charge me to keep a spending limit.. I want to call sprint and ask to cancel my voicemail..
Sent from my PC36100 using XDA App
Updates ???
Feb 3 - 2011
Anybody ever figure this one. Or do we just clear the message on each reboot?
Clear dalv. and cache,then change *86 to your mobile number then block 9016 from your sprint account.I added youmail and mine works perfect.I get txt and VM very quick.If the person that left you the voice mail is in your contacts it will show them as leaving the VM and you can just tap on there pic and it will play the ones they left you.
And I have no phantom notifications or anything odd.
davekaye said:
Feb 3 - 2011
Anybody ever figure this one. Or do we just clear the message on each reboot?
Click to expand...
Click to collapse
Here. That's the only known way to get rid of it. It's a PITA but it works.

Sprint voicemail not working & wont register.

Hi all,
Hopefully someone can help me as I am completely stumped.
Three days ago I flashed an sense ROM and all was well until I noticed people saying you didn't get my voicemail? So pressed 1 and called my VM only to find I had 7 voicemail that I was never notified about. I didn't get a task bar notification, app notification and they didn't show in the VVM app.
I have done the following, battery pull, update prl, update profile, sent activation message to [email protected], says it there is a delay in setting up your voicemail and you message will be sent as soon as this step is complete. I have also tried restoring a nandroid when VVM was working and nothing works.
Im lost and it sux not knowing if I have a VM, any help is greatly appreciated.
Thanks,
JP
identical situation here, did you ever find a solution? anyone else have this experience? if so, howdya fix it?
bump this...having the same issue.
uninstalled vvm and re-installed latest apk, app generated it's own activation message, but send failed, still no notifications, this sucks...
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Nah, this isn't the aosp text issue, it's different, but thanks for the input.
So I took my phone to sprint today, and after an hour and a half working w/ 3 different tech depts, a couple supposed vvm resets (or refreshes), and a full reset of the phone and still no fix, they decide to give me a new phone. Set up the new one (003 w/ 3.29 otb) and no dice, 3 hours, a new phone, and still have the same problem I walked in with. I've uninstalled and re-installed latest apk as well as an older one. What seems to be the problem is the "activation message" is not sending. Sprint says it's a known issue and there will be a software fix soon - my experience w/ Sprint is 6 mo. is "soon" for an update or fix. Anybody know a fix for this?
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
holyrolla's right check to make sure you don't have it blocked. if you added it before it wouldn't block it. but now for some reason it blocks it. I had the same problem as the op took me a week trying to figure it out. then I remembered I blocked 9016 when I had cm6. unblocked it and within a few hours my voicemail activation was able to be sent.
also compose a message in the vvm app and send it to someone in your contacts, this should get the server talking with your phone if your activation message still won't send
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
This worked! I blocked and unblocked 9016 text in August on Heroc. Four days before Thanksgiving on Evo for 2.5 weeks w/ vvm working fine...and all of a sudden no vvm. After I replied to this post earlier, I decided to check it out anyway and there it was. Unblocked 9016 and vvm works fine.
Thank you Holyrolla!

[Q] Visual Voicemail

I am currently running GingerSense ReMix for Droid Incredible. I love it, but it doesn't have Verizon Visual Voicemail or the combined SMS/MMS/VVM.
I know Google Voice's voicemail is good and free and there are other free voicemail apps, but I was rather fond of Verizon's. Does anyone know a way to add it to this ROM?
I've tried pushing the VVM.apk to my phone and that didn't work. I tried adding it to the ROM before flashing the ROM. I've tried adding lines to Build file too. But nothing has worked. The farthest I've gotten is having the VVM app, but it won't connect to Verizon to get voicemail messages.
Does anyone of any other ideas I can try?
I wonder if has to do with the EVO mms apn issue that alotta people were having for the gingersense roms when they first came out. Did you make sure.the specific Rom you flashed had the fix for that or not?
Sent from my ADR6300 using XDA Premium App
I'm not sure if it was fixed for that or not, however, I don't have any problems sending or receiving MMS
I couldn't figure it out. I've decided to just go with Google Voice's voicemail.

Voicemail Update Bugout

updated voicemail app, and now I can't get my msg's on my phone. Does Anybody know how to fix this?
HTC Mobile 4G
Also re-installed the old voicemail app. and still no luck.
Don't know if this will help, But I had a similar problem a couple months ago. Try going into the voice mail app and compose a new msg to: [email protected] and make a blank recording for at least 5 seconds. then send it. it should re-activate your voice mail.
just recently found this post. will give this try.
http://forum.xda-developers.com/showthread.php?t=1197274

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