Hi all,
Hopefully someone can help me as I am completely stumped.
Three days ago I flashed an sense ROM and all was well until I noticed people saying you didn't get my voicemail? So pressed 1 and called my VM only to find I had 7 voicemail that I was never notified about. I didn't get a task bar notification, app notification and they didn't show in the VVM app.
I have done the following, battery pull, update prl, update profile, sent activation message to [email protected], says it there is a delay in setting up your voicemail and you message will be sent as soon as this step is complete. I have also tried restoring a nandroid when VVM was working and nothing works.
Im lost and it sux not knowing if I have a VM, any help is greatly appreciated.
Thanks,
JP
identical situation here, did you ever find a solution? anyone else have this experience? if so, howdya fix it?
bump this...having the same issue.
uninstalled vvm and re-installed latest apk, app generated it's own activation message, but send failed, still no notifications, this sucks...
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Nah, this isn't the aosp text issue, it's different, but thanks for the input.
So I took my phone to sprint today, and after an hour and a half working w/ 3 different tech depts, a couple supposed vvm resets (or refreshes), and a full reset of the phone and still no fix, they decide to give me a new phone. Set up the new one (003 w/ 3.29 otb) and no dice, 3 hours, a new phone, and still have the same problem I walked in with. I've uninstalled and re-installed latest apk as well as an older one. What seems to be the problem is the "activation message" is not sending. Sprint says it's a known issue and there will be a software fix soon - my experience w/ Sprint is 6 mo. is "soon" for an update or fix. Anybody know a fix for this?
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
holyrolla's right check to make sure you don't have it blocked. if you added it before it wouldn't block it. but now for some reason it blocks it. I had the same problem as the op took me a week trying to figure it out. then I remembered I blocked 9016 when I had cm6. unblocked it and within a few hours my voicemail activation was able to be sent.
also compose a message in the vvm app and send it to someone in your contacts, this should get the server talking with your phone if your activation message still won't send
Holyrolla said:
This was happening to me as well, until I remembered that I had set up a block with Sprint to block 9016 txt msgs from coming through. Check with Sprint customer service or logon to Sprint's site and check the My Devices & Media tab and see if you have any restrictions on the line.
Apparently, Sprint's VVM program needs those text messages to tell it when it's provisioned, when it has messages to download, and when to get rid of the icon at the top.
Click to expand...
Click to collapse
This worked! I blocked and unblocked 9016 text in August on Heroc. Four days before Thanksgiving on Evo for 2.5 weeks w/ vvm working fine...and all of a sudden no vvm. After I replied to this post earlier, I decided to check it out anyway and there it was. Unblocked 9016 and vvm works fine.
Thank you Holyrolla!
Related
Ok. I just recently picked up my EVO and am already experiencing problems.
I've been on the phone with Sprint for about 6 hours all together and no one can pinpoint my issue...
The problem is the visual voicemail will not retrieve messages. I just recently was able to dial 1 and login into my voicemail.
The only way to have visual voicemail retrieve my messages is if I:
go to visual voicemail
go to compose
send a message to activate my voicemail (can't provide links)
go to settings--->applications----->voicemail
clear data
home
go back to the visual voicemail app.... and wait.
After waiting a few minutes, the app eventually retrieves all the voicemails that were sent.....
But I've had the Moment, Hero, and now EVO.... and the with the Moment and Hero I never had to go through a loophole like this.
Are there any fixes for this? Or at least is this a known issue? Before people reply with a "search forums"... trust me I have. The only way I knew about the loophole was by searching. All the other sites I've been to never had a fix, just a complaint thread.
Also, I'd rather not download Visual Voicemail or Google Voicemail. I paid retail price and would like the device to work... Ya know?
Thanks in advance!
What Rom are you using? Just asking?
Sent from my PC36100 using XDA App
I'm not on any rooted ROM. Just stock 2.2.
Unfortunately each time I try to post this question, I'm getting the following error - even though there are no links. The details of my problem, therefore, may be spread across several comments in this thread as I attempt to include them all.
Code:
To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!
I flashed SyndicateRom Frozen 1.2 yesterday, and am LOVING it so far! Besides a known bug with the missed call info displayed on the glass lock screen, I have only one problem with my phone right now.
While getting all my apps reinstalled & set back up, I decided on a whim to install Google Voice. During the install wizard apparently it took over my phone. I thought I'd cancelled out in time, but when sending a text msg this morning a friend told me it was showing up w/ my GV number. I removed GV, and through their website I deactivated their voicemail.
So now when I text, it shows my correct number. I'm making & receiving calls ok. But when an incoming call goes to voicemail, the Visual Voicemail app never notifies me of a voicemail, and instead I get a weird text msg like this:
(to be continued)
Wow, 5 minute posting limit imposed too. this is fun!
/ / ANDROID : < caller's phone # > has sent you a Sprint Voice Message. Call 408 - 970 - 0000 to listen. MMSN,15ec6a1b4,1fc6,V69A / tC1Nqr / / CM
(spaces added to foil the system from thinking I'm posting a URL)
(to be continued)
(hopefully I can get the rest in this time)
That last part after the MMSN changes each time.
I'm able to press/hold 1 to access my voicemail, but when I go into the VM app, there's nothing there.
I tried restoring from TitaniumBackup - that brought a couple of my old voicemails back, but still nothing new, and I still get the text messages.
I tried sending a voicemail to activate @ vvm.sprint.com through the voicemail app - that results in a return text message saying:
/ / ANDROID : * @ vvm . coremobility . com has sent you a Sprint Voice Message... yada yada yada
I've also seen texts like this:
/ / ANDROID : Provisioning successful CFGv320c.0=07cbKhXuKph / / CM
I also tried installing a 5.1.0.52 apk (can't locate the URL I eventually tracked down at the moment).
Still nothing.
I just spent an hour on a support chat w/ Sprint. We tried *38, *720; rebooting more times than I can count, and now I'm at the point where he's reset "something" and it's supposedly going to start working for me in the next hour. Call me a skeptic.
Is it something on Google's end? Sprint's? My phone? Has anybody else worked through this before? I just want my vm app to work like it always has.
TIA!
I once again found the URL where I downloaded the 5.1.0.52 apk:
https://upgradeserver.coremobility.com/prod/sprint/2.1/5.1.0.52/vtt-sprint.apk
(and woohoo, looks like I can post URLs now)
Any ideas on this?
Using Titanium I uninstalled voicemail, rebooted, reinstalled, and am still getting the text messages.
Would reflashing be an option? I hate to do it since I finally have everything set up just the way I like - but I need to get this fixed.
Sent from my SPH-D700 using XDA App
Is this the right forum to be asking for help?
Sent from my SPH-D700 using XDA App
I don't think the issue has to do with google voice. I am having the same issue with SFR 1.2 and I never installed GV. I have tried clearing data, I have tried to reactivate my VVM, I have tried restoring a titanium backup as well.
Everything in VVM seems to work, but it never receives messages.
If you find a fix, post it here so those of us having the issue can get it working too.
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
runngwlf said:
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
Click to expand...
Click to collapse
Interesting... I've always used Handcent (since my Hero days). I vaguely remember setting it to "All (SMS & MMS)". I changed it back to "Disable" and will see what happens. So far none of the voicemails on the system are downloading (when I dial in it tells me there are 9 new messages). I don't have a landline to leave a test message, so it'll be a while before I can get somebody to call me to test.
Thanks for the past - it would be great if that's all it takes to fix it! After changing this setting, you're no longer getting those strange text messages either?
I can't remeber where it is, but on google.com/voice ,log into your account, there is a setting that can be changed, also a # to dial, I wish I could remeber, its #?? To disable google voice, but that's probably not your problem, I bet its a setting on gvoice website...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Thanks but already checked all that.
Sent from my SPH-D700 using XDA App
ecooce said:
I can't remeber where it is, but on google.com/voice ,log into your account, there is a setting that can be changed, also a # to dial, I wish I could remeber, its #?? To disable google voice, but that's probably not your problem, I bet its a setting on gvoice website...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Click to expand...
Click to collapse
It was *38 to disable.
It looks like changing that setting in Handcent referenced above has corrected the problem - I have voicemail working again w/o those annoying text messages! Thanks for your help!
Handcent setting IS the problem!!!
runngwlf said:
EDIT: I figured out my issue was actually with Handcent. The VVM application requires messages to be passed from the stock SMS application to DL VVM messages. If you have handcent and are using 3.9.5 go into settings>default applications> and check "disabled" and your VVM will start working again. Hope this helps someone other than me.
Click to expand...
Click to collapse
YOU ARE MY HERO!!! This problem has been driving me insane for five days. Handcent 3.9.7 was the culprit on my Samsung Epic 4G as well. After reading your post, went to Settings --> Application Settings --> Default Messaging application and switched to "Disable", now Voice Mail icon shows up no problem.
Thank you so much for posting this fix!
thetexjwp said:
YOU ARE MY HERO!!! This problem has been driving me insane for five days. Handcent 3.9.7 was the culprit on my Samsung Epic 4G as well. After reading your post, went to Settings --> Application Settings --> Default Messaging application and switched to "Disable", now Voice Mail icon shows up no problem.
Thank you so much for posting this fix!
Click to expand...
Click to collapse
I've been having this problem since the GB update on my Evo Shift. This solution works!
I can't get images from people... It just sits there saying downloading (mind you it is a 26KB file...
WTF
Any thoughts?
I've gotten lots of them, and sent lots of them with no issues, using stock messaging app..
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
trojanv said:
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
Click to expand...
Click to collapse
I've rebooted and flashed new kernel... no bueno.
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I think the above is accurate IF you have a GV number AND a sprint number. However, if you started with a Sprint number and used GV integration (NOT porting your Sprint # to GV) then: MMS would arrive to your phone's messaging app, but not to GV app or GV web interface.
I took advantage of sprints GV integration months ago with my og EVO 4g, no problems. Picked up ET4G and now I can't send or receive MMS. Searching for a solution...
My wife had this issue on her ET4g. I updated profile, prl and firmware/software and it was resolved. In frustration I did all three before checking to see if it worked so I'm not sure exactly which of one resolved her problem. But mms send and receive fine now.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
I called sprint yesterday, they updated my profile, had me reboot, no dice. PRL update, no dice. Remove battery and wait a few minutes, reboot, no dice. Getting desperate, I loaded custom PRL 00001 for constant verizon roaming.... whaddya know, speeds increased, but still no functioning MMS. I'm tempted to reset everything on my phone, but don't really want to reconfigure everything. Ugh.
I'm not rooted, have not attempted root. I switched back to Sprint 60681 PRL, still no MMS. Suggestions?
I've also noticed that my phone doesn't upload to pics to twitpic or yfrog successfully while on 3g (via tweetdeck). I wonder if there's some radio hardware or software bug that makes uploading difficult/slow?
---------- Post added at 09:38 AM ---------- Previous post was at 09:32 AM ----------
I guess I'm just not sure how a Hard Reset would change anything to suddenly allow MMS sending. I've tried handcent, then uninstalled and back to stock messaging app, still no dice.
Anyone want to hypothesize about how a hard reset would enable MMS?
Your problem may be that you need too go on the google voice webpage not app and delete you phone number off of it. I had same issue changing.devices. delete your number off the voice webpage uncheck it so its not assigned too any phone. Delete google.voice.from your phone. Re download it then do the carrier integration again when u first open it. Alot of people have this.problem everytime u change devices u need too do this. Even if its the same number. Went through exact same thing. Had same issue. Trust me try it. I actualy called sprint they had me reset prl and profike blah blah didnt work then said i needed too contact google. But i stumbled upon the solution in a forum for google voice integration
---------- Post added at 01:46 PM ---------- Previous post was at 01:37 PM ----------
h20wakebum said:
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
Click to expand...
Click to collapse
I send screen shots too people all the time.
I had this problem with my Hero but not my Photon or E4GT.
I have the same problem. Started some time last week. I called Sprint and they did like 5 resets, no luck. They told me to take it to the Sprint store.
So today I spent an hour and 20 mins in the Sprint store where they did all sorts of resets and system updates, no luck. In fact, he told me he had 3 other Epic 4g Touch's in the back that came back with the same problem, and he didn't have any new ones to give me. He told me to call back on Friday and see if he has any new phones in stock.
This whole issue was on a stock phone, did all sorts of hard resets. I just rooted my phone, still using a stock kernal though. Still having the same problem. EVERYTHING works except for MMS. Not only that, but when I try to log on with pictures.sprintpcs.com, the site is not working either. STRANGE... the other phone number on my account log in OK.
Any change's that can be made to the MMS proxy?
Hard reset solved it for me today. I reset, then sent an mms before installing any apps. Success! Then I reinstalled google voice. My guess is that my problem had something to do with google voice integration, & a new phone. I'd bet that the other new ET4G's at the back of your sprint store perhaps could be similarly solved? "de-integrate" GV then reintegrate?
Odd, I know. But all is now working well here.
Sent from my SPH-D710 using Tapatalk
I tried a hard reset no luck... Sprint tried it. I tried to root, no luck. Sprint will replace my phone. I just don't see how EVERYTHING WORKS except MMS. It makes no sense. Anoyne have any RTSP or Port changes that could be made?
I was having this problem when a friend sent me a MMS and it was stuck just saying download. I installed Handcent, opened the message thread, and clicked the download button. Worked right away.
SO my total time on this issue is now up to 7 hours total, an hour and a half in a store and 5 and a half on the phone with Sprint.
I FINALLY got them to admit that this was an account/network issue and not a phone issue. They opened a network issue and I have to wait 72 hours for a reply now.
For anyone that just can't seem to send or receive pictures, but the phoen says it sent, try checking out www.pictures.sprintpcs.com
In my issue, I can't even log into the site, it tells me that my phone number isn't a valid Sprint number... Mind you, from the square one, I TOLD SPRINT THAT THIS WAS HAPPENING AND IT WAS AN ACCOUNT ISSUE AND NOT A PHONE ISSUE!! They ignored me... they had me do at least 7 phone resets over 4 phone calls and 1 store visit. I tried to explain to them that even if my phone was broken, there is no wake a broken phone would make my picturemail website stop working too.
Finally I had them activate my old Palm Pre (OMG that thing takes 3 minutes to boot up, how the hell did I ever deal with that phone?) and I tried sending picture mail from there and nothing. So they opened a network ticket (Second one, because they told me they would open one two days ago and when I called yesterday they said a ticket was never open).
The next step... Talking to billing and seeing how they could compensate me for all my headache in this. $$$$
Update:
Spoke to someone from networking. They said that Sprint is in the middle of moving things to a new "Platform". This process involves moving accounts to a new platform and I was one of the lucky ones that didn't get moved correctly and had my account deleted.
I literally just got the phone yesterday, and have been setting it up. However, I have a weird issue with the phone.
I have been getting:
//Android: Provisioning successful CFv320c.0=07cyssw33WNC//CM
From reading around it seems to be a text message for Visual Voicemail application. I have opened up Visual Voicemail and opened up all of the voicemail files. I use Google Voice, so these texts are useless for one, but I don't even want to receive them. I can't select a different Voicemail option in the "call" settings menu, otherwise I would have changed it.
Second, I keep getting the same text message from people. I have received 7 instances of the same text message, and I know that they aren't sending the same message because it has happened for four people, and for the message contents listed above for the visual voicemail.
This is not a rooted phone, I will probably end up rooting it, but not just yet, so is there any way to get around these messages and text issues?
GH0 said:
I literally just got the phone yesterday, and have been setting it up. However, I have a weird issue with the phone.
I have been getting:
//Android: Provisioning successful CFv320c.0=07cyssw33WNC//CM
From reading around it seems to be a text message for Visual Voicemail application. I have opened up Visual Voicemail and opened up all of the voicemail files. I use Google Voice, so these texts are useless for one, but I don't even want to receive them. I can't select a different Voicemail option in the "call" settings menu, otherwise I would have changed it.
Second, I keep getting the same text message from people. I have received 7 instances of the same text message, and I know that they aren't sending the same message because it has happened for four people, and for the message contents listed above for the visual voicemail.
This is not a rooted phone, I will probably end up rooting it, but not just yet, so is there any way to get around these messages and text issues?
Click to expand...
Click to collapse
Did you have google voice?
Sent from my SPH-D710 using xda premium
Yes, I have used Google Voice on my previous phone (HTC Hero) as well. Google Voice is also setup on the Epic 4G Touch, using the *28 code.
Bump, I am aware that it is a networking issue, but I want to rule out some things first.
I have an "airave" at my house, and I am wondering (because the airave is on a different floor) if the phone is swapping between the tower and the mini-sip tower, making me receive multiple text messages?
I've got a rooted DesireZ running the latest nightly CM7s.
Ever since I rooted, I no longer receive Voicemail notifications. I bought the phone from Bell and its running on Virgin Mobile, Calgary.
Does anybody know a way to get these working again?
I have searched and, believe I have the APN set correctly for BELL (owns Virgin Mobile). I used to get text messages as well as VM notifications and now get neither.
Thanks,
Mike
I use Visual Voicemail Plus, previouly known as PhoneFusion. You set it up, and it notifies you, and instead of having to call to check VM, you can DL the messages and listen to them, or read them.
Whatever you do don't get phonefusion!.
Tried google voice??
But if you aren't gettin sms as well either try a different STABLE rom and see if it changes. If not call tech support and make sure everything is set up correct. They can correct everything from their screen regardless of it being rooted or not.
Sent from my HTC Vision using xda premium
Thanks papaBear,
I'll give it a try and see if it works for me.
I do get SMS, just not an SMS with a voice mail notification that I first used to get. On that note, had along discussion with a virgin tech support person that told me that their system didn't send an SMS with a voice mail notification. He was at a loss to explain why I got them. He figured my phone was sending them...After another month, they stopped and just VM notifications came. I've tried a few different ROMS and nothing seems to work now.
Maybe if someone has the Virgin Mobile APN settings, I could verify them. I've searched and found various incarnations of the settings but they always seem to not have all the fields listed.
Thanks,
Mike
saw this after last post....
Why not PhoneFusion?
I'm on Bell and sometimes after flashing/updating ROM's I have to manually set my voicemail number in call settings to get voicemail/notifications.
sent from my Desire Z using XDA premium app
I have been having the same issue ever since I upgrade to CM7 over a year ago. There is a open issue about this on google code:
http://code.google.com/p/cyanogenmod/issues/detail?id=2801
Fixed!
After looking at the thread Goozy posted, I found that the update to the radio seemed to be the cure.
I updated the radio as per this thread:
http://forum.xda-developers.com/showthread.php?t=970809
I went straight to the latest, Vision_Radio_12.62.60.27_26.13.04.19
and after a reboot, EFS wipe, it now works.
Left Voice message with phone in Airplane mode and VM notification came into status bar and text message appeared.