EVO reboots 20 times a day randomly - EVO 4G Q&A, Help & Troubleshooting

Why does my EVO reboot on its own all day long ? Worked fine the first month or so as I got it on the day it was released. But the last month has been hell. I cant even use it anymore.
Thought it might be the sdcard with 2.2, got a class 6 card. still reboots
Thought it might be a certain app, did a factory reset and installed nothing. Nope.
Overheating? installed a temp widget. Just rebooted at 97.7. Nope.
anyone have any clues whatsover ?
I am currently on 2.1 rooted cause i figured maybe it was a 2.2 problem cause that is about when it started happening. But that didnt help either.
hank

mrsexkey said:
Why does my EVO reboot on its own all day long ? Worked fine the first month or so as I got it on the day it was released. But the last month has been hell. I cant even use it anymore.
Thought it might be the sdcard with 2.2, got a class 6 card. still reboots
Thought it might be a certain app, did a factory reset and installed nothing. Nope.
Overheating? installed a temp widget. Just rebooted at 97.7. Nope.
anyone have any clues whatsover ?
I am currently on 2.1 rooted cause i figured maybe it was a 2.2 problem cause that is about when it started happening. But that didnt help either.
hank
Click to expand...
Click to collapse
not sure scould be a defective phone

Are you overclocking? Rooted? Did this happen since the day you got it?
Need more information.

happening to me also, i am rooted running custom roms etc, tried em all, stock kernal also, still does it. gonna try whitslack's method now, i'll update the results

I'd try installing aLogcat to see if you can track what is causing the reboots

it sounds liek it is a defective phone. If you have tried multiple roms/kernels. are nto overclocking. no apps installed and it still reboots then you my friend have a defective phone.

Related

Device booting on its own

Anyone know anything about rhodium booting on its own?
It has happened twice now, out of nowhere the device boots on itself. Without any apps running or anything. Now that it happened the second time I hadnt even touched the device for 5hrs or something. It was just sitting on a table...
Running Monx 6.5 rom...
Have you tried doing a hard reset?
Most likely it will help
Hmmmm, have you seen this problem before? I would try HR as the last option naturally.
Nope never seen before...
perhaps a new app you recently installed causing unstability?
I know HR is the last option
Hope you solve it soon mate!

[Q] Wont turn on after sleep mode

Just got a defy last week. And now sometimes the phones goes to sleep mode and it wont turn back on, unless you remove the battery and put it back on.
I haven't modified, or rooted. Just the stock rom.
I also did a wipe to see if it fixes the problem but after the wipe it still happens
You can use OSmonitor (one of my favourite market app) to see system log, or you can use "adb shell" when phone is sleeping, and see if u can log in, and if you can, use "dmesg" command to see the system log; and troubleshot the problem and mess around for hours and hours.. You can post Log here and see if anyone or me can tell whats happening..
Or you can just flash a newer firmware and maybe root , and probably see the problem gone and forget about it.
Thanks for the reply. I haven't rooted it yet. The firmware im using is the latest one, at least that's what it says on the SYSTEM UPDATE.
I have the same problem and generally during wifi connection. in attachment there is messages from OSmonitor and in 31 and 32 minute it was reset. If someone know what happened with my phone let me know
I'm not sure if it is software issue. Since you just got it, you better return for a new one.
It started after about 2 weeks after I got this phone. So, should I go and return the phone for new one? It is one possible way to fix it?
I don't know your supplier's policy, but it doesn't hurt trying. And if you try to fix it yourself by rooting the phone or flashing roms etc, you may actually hurt your chance.
if i were you i would upgrade to froyo and return the phone if its not fixed, but the sooner the better
do you think that it can help upgrade to froyo? this problem can be caused by version of android? now i check the phone and notice that the problem dissapear if the wifi is turned off. any ideas?
I have this problem too. Pretty much disappointed by this kind of behaviour and i think its a big problem which Motorola should fix very fast. I think I'm going to send it to repair service.
I believe to do sth with it without sending to service. If it is impossible and it's just a hardware problem it would be necessary but if it can be fixed by myself I'm waiting for your ideas
okay the supplier replaced the battery and after 2 days of testing its still the same.
Going to try and see if i can upgrade it to froyo.
Any vid tutorials on upgrading?

[Q] Turns off after making picture

Hi,
Since a week or so, Im experiencing a weird problem with my Desire HD.
This is not always happening, but it happens very sometimes.
When I make a picture, the flash flashes, and the phone turns off... and it will not turn on by pushing the on/off button.
Only taking out the battery, and put it back in helps to get the phone starting up again.
After it is started up, the automatic blacklight adjusting is turned off, and the screen is on full brightness.
Does anyone else experience this problem either? and maybe having a solution?
Btw, it's not the SD, it also happens with a different SD.
Thanks in advance!
Greetz,
Joshoon.
Bump,
No one having an idea?
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
I've experienced something close to this, only that my phone didn't shut down but just the camera app was closing anytime I tried to take a picture or record a video. Restarted the phone and everything works ok ever since.
Foladko said:
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
Click to expand...
Click to collapse
My DHD was up-to-date when it happend.
It happend 2 times now.
I contacted HTC about it, there were not known with the problem, and the employee told me it could be a software problem, so they told me to do a factory reset.
Just did that, I hope the issue doesn't pop up again.
I'll keep the thread updated
Update!
Still had not the issue again, so HTC were probably right!
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
raso86 said:
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
Click to expand...
Click to collapse
I'm now switched to Galaxy Note since December, but it did not happen again with my Desire HD.
I also had a custom ROM on my Desire HD mostly after this all.
So you could try that too.
if your DHD turn off after take picture with flash, just replace battery will fix this, i'm tested with my DHD at 12/22/2013

Evo Issues Random Restarting and Freezing Power button not turning on Screen

I've been having issues with the phone turning off randomly and restarting, seems to do it when it gets hot. Also the phone not responding to power button. Doesn't matter which rom I flash it keeps happening. Thinking about converting back to stock to see if it helps. But I'm unsure why this started happening all the sudden any one else have similar issues??
How often is it happening? Often enough that you may be able to troubleshoot it? Such as.. turn of gps, mobile data, sync, then slowly add them back in one at a time to see what could be causing the problem.
Swyped from my Raided Evo
Also, are you under clocking or over clocking your kernel?
Swyped from my Raided Evo
My wife's Evo had that exact same problem, but hers is unrooted. We brought it into Sprint and she's getting a brand new phone tonight. They tried running diagnostics on it, but came up with nothing, so that was their last resort...
This seems to only happen to me on aosp roms and not sense.
Sent from my PC36100
[Q] My boot loops don't taste good...with or without milk...what is the reason?
My real questions are:
Has anybody experienced my experience and how did they solve the issue?
and
Can someone help me diagnose the issue?
I am seeking help on this topic also.
I have battled and one once before but don't know what was the actual fix.
I tried in the past, couple weeks ago, to upgrade to the new 2.3 roms and have had a lot of trouble with the ol' "random reboots". I don't recall what rom exactly that I tried to put on there but I don't believe that the rom was the issue in this situation do to flashing other roms and encountering the exact same reboot issues.
I originally undervolted using vipermod, updated to the new radios from the present "All Radios" post that was grouped together and then flashed a kernal over the rom that I was trying to use.
I got it booted up no problem, went through the setup and then when it was trying to get the reception and/or 3g established it rebooted...the white HTC boot screen appeared and rebooted over and over again.
I tried reflashing the rom, flashing a different rom and so on.
I sort of ruled out the radios after downgrading them and not getting any different results and started to think it was an overheating issue because when I would leave it off for a while it would work longer before the boot party began.
I read something on another thread that when you remove the battery for so long and boot it back up, it clears the internal memory or something similar to that. I searched the market for a boot logger program and found bootlog, I believe that was the name, and checked the log after pulling the battery and letting it boot up all the way. After reviewing the log I noticed that it had stuff like lowmem, deathpening, killing and what not. I then came to the conclusion that it was more than likely the memory, not a clue if it is internal or talking about the temporary stuff that it may store on the sdcard.
I then decided to check out the partitioning of the sdcard. I decided to raise the swap to something like 1 gig and the ext to 2 gig.
I loaded up CM7, nothing extra, and all was good besides maybe one or two reboots that ended up booting all the way up instead of doing the loop at the white HTC screen.
But now, I followed the instructions that was left on http://forum.xda-developers.com/showthread.php?t=1071547&page=1161 (no blame to the post or rom, just a reference) so I can try out a new sense rom...and...if you don't know by now...mayhem/boot loops. I cannot upload any of the logs because I followed the partition instructions.
I have upgraded and downgraded the PRI and the radios with no luck, I am now going to try the partition swap size again and report back.
I am writing this prior so I can get some helpful suggestions coming my way in the mean time, in case me and the Captain can't make this happen, or be able to post my method to fix my scenario so others may benefit.
Thanks in advance.
EDIT: I have S-OFF, HBOOT 0.97, radio 2.15.00.11.19
I still have been having tons of issues and I've gone back to roms I ran 6 months ago n still having the same problem. It just randomly shuts off and turns back on sometimes like 5 or 6 times in a row. This is getting very frustrating I'm gonna have to put it back to stock and take it in. I want to smash my evo with a hammer and then blow torch the sh*t out of it.
I'm having the same problem, only with the Inspire 4G though. I notice mine only happens when the screen turns off.. I'm thinking mine might be an underclocking issue or something because if I have an unread message or if the led is on or flashing at all, it works fine.. Wait, no, it just did it again fml
This is why I dont want to upgrade my radios, you say you ruled out those, but your phone is still jackin up on old roms.
It jus seems I never see an issue that cant be solved by reflashing the rom or a redownload the rom and flash, unless......you mess with the radios, then u get issues like this..im no expert, but this is what I see.
....Radios scare me!
If it was me I would proly unroot it and bring it in, or
Copy SD card to your PC.
Format SD.
Run an RUU that matches your original radios.
Copy SD card data back.
Re-root.
Should be brand new then....
EDIT: Scratch that I wouldnt unroot and bring it in. Easier to runn the RUU like I said
Sent from my PC36100 using XDA App
Never flashed a radio unless a rom came packaged with one... Couldn't tell you which one because I've flashed a bunch already seeing if that was the problem or not. I'm partitioning my SD card right now to see if that helps.. Oh, and I bought my phone off eBay cause AT&T sucks at life and it's not a year wait anymore to upgrade. God how I miss Cingular.
Think i figured it out on my end... I don't think my phone likes to be underclocked so I bumped up the mhz a little for screen off and I haven't had a problem yet
Sent from my HTC Desire HD using XDA Premium App
Again I spoke too soon

Can someone help me pinpoint why my phone is constantly rebooting?

I have had my epic for about a month now and I love it but sometimes it will reboot like 5 times a day and sometimes it will not even go back on unless I pull the battery for a couple seconds. It is rooted and I am not going to lie it NEVER did this before I rooted it. I have tried plenty of different roms and after a while they all reboot. Most run fine for the first couple days. I will say that it never reboots when I am using it its funny but it seems to only do it when it is in my pocket. I always know when it rebooted because my headset gives the disconnected beep then I look at my phone and sure enough I see the boot screen. This is becoming very annoying any help would be greatly appreciated.
What rom/kernel/radio are you using?
I am using the Phantom Hacker blazer rom v 3.4 with the stock rouge el26 kernal. Not sure about the radio because I never touched that. I am also running the venum minimal black theme.
Its funny because sometimes it will go days and run great then one day boom 5 restarts before the afternoon hits.
Restore to stock and see if you still have the problem, if you do, take it into sprint.
My phone hasn't rebooted but I have experienced the sleep of death a couple of times in the past week. I don't understand what's causing it either but meh, it's not been to often.
Are you guys running any of Calks scripts also have you flashed the 3g/4g hotspot hack
playya said:
Are you guys running any of Calks scripts also have you flashed the 3g/4g hotspot hack
Click to expand...
Click to collapse
Im using the hack that was built into the rom and none of calks scripts. I should also note that sometimes whsn it reboots it drains a good 50% of the battery.
Sent from my SPH-D710 using XDA App
Could a bad sd card be causing this? I ask because one time when i went to use my phone the sd card was not detected and i had to reboot to get it back. Thats probably a problem with the phone too.. I love this phone but i am getting real tired of its bull****.
Sent from my SPH-D710 using XDA App
Bielinsk said:
Restore to stock and see if you still have the problem, if you do, take it into sprint.
Click to expand...
Click to collapse
When I first got the phone I didnt root it for about a week and there wasnt a reboot in sight. As soon as I rooted it, this crap started. Is this just something people with rooted phones need to put up with?
Well my sd card just failed and upon some research I have learned that a failing sd card can cause the phone to reboot so I am going to run it for a while without it and see if the problem still persists.
rbtrucking said:
When I first got the phone I didnt root it for about a week and there wasnt a reboot in sight. As soon as I rooted it, this crap started. Is this just something people with rooted phones need to put up with?
Click to expand...
Click to collapse
I have been rooted for over a month or so and have not had a single reboot. So no, that is not normal.
I am guessing something is wrong with your root or your rom install.
Bielinsk said:
I have been rooted for over a month or so and have not had a single reboot. So no, that is not normal.
I am guessing something is wrong with your root or your rom install.
Click to expand...
Click to collapse
I believe it was rebooting because of a bad sd card. I took it out and have not had one reboot since. Also the sd card was messing up all day. I tried to acess it and it says sd card damaged. Do you know if a bad sd card can cause reboots? From my research allot of people say it can.
Yea, if its giving your errors, and the phone is rebooting, and removing it from the phone corrects the rebooting issue, that seems logical that the SD card was causing the problem.
Reformat the card and see if that resolves the issue.
Well I took the sd card out and no reboots in almost 24 hours!! I hope there is nothing wrong with this phone because man do I love it. Just a question though, could the fact that it was rebooting with the card in there be caused by the fact that I took that card out of my old Evo 4g and just put it straight into this phone without formatting it or anything? Or you think it's just a bad card all together?
I took my sdcard from my old epic,no reboots, im rooted only, no clockwork yet, I have had the phone about two weeks, I would be very upset if it started rebooting, that's one of the reason I upgrade I was flash happy with my old epic, new rom runs great for a couple days than here comes the problem
Sent from my SPH-D710 using XDA App
of course you should put a "clean" sd card in your phone, when you change models...there are all sorts of useless files from your evo on their, and no doubt that would cause weird behavior in your current phone..
mephime said:
I took my sdcard from my old epic,no reboots, im rooted only, no clockwork yet, I have had the phone about two weeks, I would be very upset if it started rebooting, that's one of the reason I upgrade I was flash happy with my old epic, new rom runs great for a couple days than here comes the problem
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Ya i had that problem with the evo too. All you need to do is clear delvic cache and cache partition and it would run fine again for like 3-4 days then you would need to do it again.
Sent from my SPH-D710 using XDA App
wase4711 said:
of course you should put a "clean" sd card in your phone, when you change models...there are all sorts of useless files from your evo on their, and no doubt that would cause weird behavior in your current phone..
Click to expand...
Click to collapse
Ya I see what ya mean. I am going to run the phone for a couple days just to make sure it isn't a problem with the phone and if all is good I will format the card and put it back in the phone and see what happens. You all have been very helpful though as always, I appreciate it!
I wouldn't go that far. I had the same BS when I first rooted. I've been using Strongsteve's blue ROM and haven't experienced ANY problems since ie. Ghost rebooting, Los, nothing. Its made me love the phone again....trust me I was ready to throw the thing in the garbage.
Sent from the blue"Sammy ET"

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