Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again
Why does my EVO reboot on its own all day long ? Worked fine the first month or so as I got it on the day it was released. But the last month has been hell. I cant even use it anymore.
Thought it might be the sdcard with 2.2, got a class 6 card. still reboots
Thought it might be a certain app, did a factory reset and installed nothing. Nope.
Overheating? installed a temp widget. Just rebooted at 97.7. Nope.
anyone have any clues whatsover ?
I am currently on 2.1 rooted cause i figured maybe it was a 2.2 problem cause that is about when it started happening. But that didnt help either.
hank
mrsexkey said:
Why does my EVO reboot on its own all day long ? Worked fine the first month or so as I got it on the day it was released. But the last month has been hell. I cant even use it anymore.
Thought it might be the sdcard with 2.2, got a class 6 card. still reboots
Thought it might be a certain app, did a factory reset and installed nothing. Nope.
Overheating? installed a temp widget. Just rebooted at 97.7. Nope.
anyone have any clues whatsover ?
I am currently on 2.1 rooted cause i figured maybe it was a 2.2 problem cause that is about when it started happening. But that didnt help either.
hank
Click to expand...
Click to collapse
not sure scould be a defective phone
Are you overclocking? Rooted? Did this happen since the day you got it?
Need more information.
happening to me also, i am rooted running custom roms etc, tried em all, stock kernal also, still does it. gonna try whitslack's method now, i'll update the results
I'd try installing aLogcat to see if you can track what is causing the reboots
it sounds liek it is a defective phone. If you have tried multiple roms/kernels. are nto overclocking. no apps installed and it still reboots then you my friend have a defective phone.
Hi,
Since a week or so, Im experiencing a weird problem with my Desire HD.
This is not always happening, but it happens very sometimes.
When I make a picture, the flash flashes, and the phone turns off... and it will not turn on by pushing the on/off button.
Only taking out the battery, and put it back in helps to get the phone starting up again.
After it is started up, the automatic blacklight adjusting is turned off, and the screen is on full brightness.
Does anyone else experience this problem either? and maybe having a solution?
Btw, it's not the SD, it also happens with a different SD.
Thanks in advance!
Greetz,
Joshoon.
Bump,
No one having an idea?
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
I've experienced something close to this, only that my phone didn't shut down but just the camera app was closing anytime I tried to take a picture or record a video. Restarted the phone and everything works ok ever since.
Foladko said:
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
Click to expand...
Click to collapse
My DHD was up-to-date when it happend.
It happend 2 times now.
I contacted HTC about it, there were not known with the problem, and the employee told me it could be a software problem, so they told me to do a factory reset.
Just did that, I hope the issue doesn't pop up again.
I'll keep the thread updated
Update!
Still had not the issue again, so HTC were probably right!
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
raso86 said:
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
Click to expand...
Click to collapse
I'm now switched to Galaxy Note since December, but it did not happen again with my Desire HD.
I also had a custom ROM on my Desire HD mostly after this all.
So you could try that too.
if your DHD turn off after take picture with flash, just replace battery will fix this, i'm tested with my DHD at 12/22/2013
Ok here's the deal, I have my device about 3 months and never had a problem. Since last week my phone kept turning off when I'm on the home screen, restarts when screen is off. So I was advice to try and hard reset my device which I did bunch of times and problems still continues. I did not install any apps when I hard reset it and I don't know what to do????
tsanchez31 said:
Ok here's the deal, I have my device about 3 months and never had a problem. Since last week my phone kept turning off when I'm on the home screen, restarts when screen is off. So I was advice to try and hard reset my device which I did bunch of times and problems still continues. I did not install any apps when I hard reset it and I don't know what to do????
Click to expand...
Click to collapse
Random restarting can happen with custom ROMs. It's happened to me with CM a while back. With you being on a custom ROM, that may be what is causing your issue.
Only way to really determine the cause is to view your logcat, which is tricky because it is cleared on a reboot. This app: aLogcat (free) might be useful. You can set it to save your logcats to your sdcard in intervals, that way it is persistant through a reboot.
You can monitor that and see what exactly is causing your issue.
You can also flash back to stock and see if the issue persists.
If you are running stock rom then your main board might be going bad. Someone sent me an article the other day about this happening to people. Apparently Samsung fixes it for free.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Last night something made my screen turn on and stay on until my battery died. Now if this wasn't strange enough, when I finally got enough charge in it to boot it up, com.android.phone started crashing which means I haven't had service all day. Google calendar has been crashing as well if it helps, but everything else has been fine including wifi. I've restarted my phone several times throughout the day and even reflashed the radios, all to no avail. Does anybody know a fix? I'm running lifeless v12 rooted and unlocked, let me know if you need to know more and I'll gladly provide it.
p.s. ever since this morning my battery percentage has been going up by a couple % every little while before it goes back down. Not sure if it's related in anyway but I'm not really complaining.
Hard reset would be the best option. Then just leave it for like a day to make sure it is working.
Sent from my LG-LS970 using xda premium
Sorry but what is a hard reset in terms of android? Is it just a Factory data reset? Thanks for the response btw.
Well I did the factory reset and that fixed it. I had to do that from recovery though since settings crashed when ever I tried applying the reset.... Thanks again for the help!