Develop Bugs

[Q] Phone mutes during calls

After I updated to stock Froyo, my phone started muting during calls. No face pressing of buttons, and the mute button wasn't on. It just muted itself, and the only way for me to fix it was to turn speakerphone on and off. I thought rooting the phone and putting a custom ROM (Syndicate Frozen) on the phone might help, so I did just that. The problem is still on-going.
Does anyone else have this problem? Is there any solution? My Epic is my main phone and it's done this on a few very important phone calls a few times already. Before I take it into Sprint I just was curious if there's a simple, less having-to-deal-with-face-to-face-tech-support kind of way.
Thank you. I apologize if this has been answered already.

Is the phone muting your voice so that the caller can't hear you, but you can still hear the caller?
I had the exact same thing happen with my Epic and I ended up having Sprint exchange it for another phone.
Out of curiosity, what happens if you turn on speakerphone?

Ahh, yes that's exactly what happens. They can't hear me, but I hear them perfectly fine. Usually what I hear is, "Are you there? Hey, are you there?" a few times before I realized what happened, and no matter how many times I tell my mom to just stay on the line and I'll fix the problem in two seconds after it dawns on me what happened, she always hangs up in a huff.
When I turn on speakerphone they can hear me right away, then I just turn it back off and everything is fine the rest of the call. It doesn't even happen every call, which is the best part. I'll be in the middle of a 10 minute conversation and it will mute itself, then the next phone call will last 45 minutes with no problems.

Does the mute icon show it's on? Did you try backing up and simply switching roms? If there's too much trouble, odin ec05 and take it in to repair if the problem still exists.
Joel

When using odin
joells1 said:
Does the mute icon show it's on? Did you try backing up and simply switching roms? If there's too much trouble, odin ec05 and take it in to repair if the problem still exists.
Joel
Click to expand...
Click to collapse
BTW, when using ODIN start from having the phone off and connected to the computer. hit the power and number 1...
Use the instructions on the odin page
TAKE OUT THE BATTERY BEFORE STARTING
mine always got stuck unless i took the battery out.
Joel

Thank you for the tips, ya'll. I'm going to first update the ROM I'm using now (as there is an update out). If that doesn't help it's off to Sprint I go.
Thanks again.

Adorialea said:
Thank you for the tips, ya'll. I'm going to first update the ROM I'm using now (as there is an update out). If that doesn't help it's off to Sprint I go.
Thanks again.
Click to expand...
Click to collapse
when you go make sure its a corporate store they have the techs and tell them you already called customer service (dont bother calling them there gonna tell you to factory reset...........every time i have called i can hear that that most if not all are reading from a scrip) then the tech will try to get out of helping you by saying its the towers (bull sh$%) that the most popular answer you will get........ And for the bad news the phone that u will get is a referb
did you try to updat the PRL and profile?
AND FOR GOD SAKES if your rooted got back to stock 2.2 EC05

My phone did the same thing after the upgrade. It is random though. The phone mutes during calls randomly but mute button doesn't light and my face hasn't hit it. I've been trying to find out how to correct the problem, but my Epic was working fine until the upgrade.

Cannot hear caller, then phone restarts GNEX

Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
This phone will be going back to Best Buy tomorrow, but someone else may be having this problem as well. So what do you guys think might be happening to this phone?
Thanks in advance.

bertacolypse said:
Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
Click to expand...
Click to collapse
Happened to me twice (random) and some calls went straight to voice mail without ringing. Running yakju 4.1.1 rooted with UGLH1 baseband. Will revert back to default XXLF1 to see if it makes any difference.

_android_ said:
Happened to me twice (random) and some calls went straight to voice mail without ringing. Running yakju 4.1.1 rooted with UGLH1 baseband. Will revert back to default XXLF1 to see if it makes any difference.
Click to expand...
Click to collapse
There are so many version of baseband available out there. You will need to try one is most suitable to your network. Baseband application can be found at the link below:
http://forum.xda-developers.com/showthread.php?t=1405345

Tim4828 said:
There are so many version of baseband available out there. You will need to try one is most suitable to your network. Baseband application can be found at the link below:
http://forum.xda-developers.com/showthread.php?t=1405345
Click to expand...
Click to collapse
Choices are quite limited. Being in Canada and with Wind, it has to be UGLA4 or later for data roaming bug fix...
I'll remain on UGLH1 and testing minfree profile tweak instead. (Now on aggressive setting)

bertacolypse said:
Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
This phone will be going back to Best Buy tomorrow, but someone else may be having this problem as well. So what do you guys think might be happening to this phone?
Thanks in advance.
Click to expand...
Click to collapse
i had a problem like that happen to me too...it started when someone called me and my phone just froze then rebooted itself, from then on everytime i got a call it would connect for a few secs (no audio) then reboot
i factory wiped and cleared everything...only to realize the solution was just to remove the sim card and put it back
try that...sometimes its the simplest solutions that work

Took it into best buy, and they swapped the sim card. Problem solved.
Sent from my SCH-I535 using xda premium

[Q] Can we get this stopped??

Howdy all,
My phone has just started a vibration when a call is ended, and I can find nothing that has made any change that is causing this to happen. I cannot find where or what setting is making the dang thing vibrate when a call is ended! It's getting on my nerves,,,,
I'm using the stock jeley bean with the native dialer and have tried all I can think of!
If someone knows if this is supposed to happen, or how I can stop it, please tell me!
It never did this for as long as I can remember, but I don't know what the heck has happened, and I cannot make that vibration stop.
Many thanks!
Solved via factory restore. over kill for a small problem, but had no alternative. Saddddd!

bobolinko said:
Howdy all,
My phone has just started a vibration when a call is ended, and I can find nothing that has made any change that is causing this to happen. I cannot find where or what setting is making the dang thing vibrate when a call is ended! It's getting on my nerves,,,,
I'm using the stock jeley bean with the native dialer and have tried all I can think of!
If someone knows if this is supposed to happen, or how I can stop it, please tell me!
It never did this for as long as I can remember, but I don't know what the heck has happened, and I cannot make that vibration stop.
Many thanks!
Solved via factory restore. over kill for a small problem, but had no alternative. Saddddd!
Click to expand...
Click to collapse
click on your phone icon like if you were to dial a number. click the menu key > settings > uncheck vibrate on hang up.

sonnykaiboy said:
click on your phone icon like if you were to dial a number. click the menu key > settings > uncheck vibrate on hang up.
Click to expand...
Click to collapse
Thanks,
I did all those obvious things, and it wouldn't work!
I did the Factory restore, and for a day, all was good. After all that work, it's back vibrating again! I did NOTHING and installed NOTHING after the factory restore, and it was fine...... for 1 day, and now it's vibrating every time I hang up on a call. WTF???

Hmmmm interesting. Your phone is possessed xP... OK back to being serious lol. is your phone rooted and if so what custom ROM are you running?
Sent from my SGH-T999 using xda premium

[Q] anyone having problems during calls like i am?

so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?

are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?

Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying

m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..

Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.

xlr8shun said:
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Click to expand...
Click to collapse
To be honest ive wondered that myself, but even tho i havent checked, last night when it occurredto me to try and press the speaker button to see if it will work (which it did) it did not have the mute button pressed... so because of last night, id have to go with no, it isnt pressed and the screen is black
blastedbilly said:
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
Click to expand...
Click to collapse
Did u investigate for any issues like that online?
phoenix2241987 said:
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Click to expand...
Click to collapse
Let me know if it happens again
whoamanwtf said:
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
Click to expand...
Click to collapse
No, loke i said... that feature was turned on then i turned it off having the same effect

So anyone know a fix or know if i should take it to att for a replacement ?

issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...

Experiencing call issues too
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I've also been experiencing similar issues, 2 issues in particular
1. During a call, I suddenly can't hear the other person or they suddenly can't hear me and I have to end the call and call back
2. I attempt to place a call, it rings and then when the other party picks up I hear nothing, they hear nothing. I sometimes have to call twice or three times before there's a successful call and I hear them and them hear me.
These issues occur randomly, with and without bluetooth. I've tried factory resetting the phone but the problem has continued.
I purchased my phone from Amazon.

IT Rider said:
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Click to expand...
Click to collapse
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks

brittoking said:
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
Click to expand...
Click to collapse
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?

IT Rider said:
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
Click to expand...
Click to collapse
Yea I found them last night, I'd missed them somehow before. I have it enabled but haven't noticed anything as far as being more clear or a specific icon on the screen. I remember having seen another thread on this, maybe it was in the Verizon forum, that stated the UTMS was not even the right network option to enable the HD though? Does anybody know for sure?

Question OnePlus 11 not ringing when receiving phone calls?

I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2451 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
Edited: Fat fingered the model #. Fixed.

simplicityy said:
I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2541 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
Click to expand...
Click to collapse
This might be obvious to you, so just ignore if you know this.
When holding your phone in your hand like you're texting in portrait mode, there's a switch top right and on side of phone.
Adjust the switch so it's down.

Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....

kevp75 said:
Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....
Click to expand...
Click to collapse
That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.

simplicityy said:
That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.
Click to expand...
Click to collapse
don't know if they are aware. just to add to the weirdness of it... for me... after the second time, the setting sticks...

i have this problem with my 8 pro, the phone doesn't ring and i think it goes straight to VM? seems like something broke with one of the latest OP updates?

There's no such version as CPH2541.
And here it works perfectly. Factory reset and try again.