No Sprint Signal in Chicago Underground - EVO 4G Q&A, Help & Troubleshooting

I'm running an EVO with Fresh 3.1.0.2. my phone service is not working in Chicago's subway system underground. I heard someone say the Verizon signal they once used for roaming is no longer available to Sprint. Does anyone know if there is a fix.

Wait, lemme get this straight...
You're complaining about not getting service, in an UNDERGROUND subway? Really? Was there some magical advance in cell phone technology wihin the past year that I don't know about, which lets signals penetrate mountains, tunnels, subways, and elevators?

Some places do have cells in away stationary. I got great service in sf at the underground muni stations for example
Sent from my HTC EVO using Tapatalk

Sprint used to work in our subway but it seems that only ATT(i know for sure because my work blackberry is on ATT), Verizon and us cell are the only carriers working in our subway. And when I say used to I'm talking about maybe almost 2 years ago.
Sent from my EVO 4G.

drmacinyasha said:
Wait, lemme get this straight...
You're complaining about not getting service, in an UNDERGROUND subway? Really? Was there some magical advance in cell phone technology wihin the past year that I don't know about, which lets signals penetrate mountains, tunnels, subways, and elevators?
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Click to collapse
Yes, but I wouldn't call it magical I would just say that you're a tard. Lol, j/k.
Sent from my EVO 4G.

my evo works in the red line, it just roams. im running evoi 1.1

Make sure you having roaming turned on. My Evo also works just fine.
Freelancerx said:
my evo works in the red line, it just roams. im running evoi 1.1
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Click to collapse
Sent from my PC36100 using XDA App

I'm experiencing this issue as well. I have an Evo. I've got roaming on... Data roaming is on, roam guard off, always-on mobile data on, call guard off, and the roaming is set to automatic, not Sprint only.
When I'm in the subway, I get the little triangle indicating that I'm roaming with a full set of bars, but when I try to send a text message, I just get an error stating something like network radio interference.
Ideas?

Sprint is now working on the Blue line in the Chicago subway. Noticed it two days ago when Pandora loaded a new song while I was in the tunnel. It never did that before. So I doubled checked yesterday and today. We now have Sprint in the subway of Chicago.

Related

Questions about an airave with the evo

Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My home internet speeds are 3.5mbdown/512kbps up.
gab2012 said:
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My internet speeds are 3.5mbdown/512kbps up.
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I've never heard of a "network is busy error" before related to 3g.
3.5 mb down and you're complaining?
Um....
There's no "3g" on ANY network that gets that high.
It sounds like it's just an outage. How long have these errors been happening?
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
I just sent a text and got an error. SMS Error Radio Interface Resource Shortage Cause Code:64 Error Class:2
gab2012 said:
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
Click to expand...
Click to collapse
An Airave could solve the issues in your home since the Airave uses voip to make phone calls.
Do you know anyone else with Sprint, do they have the same issues?
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
gab2012 said:
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
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Click to collapse
I'm sure they won't argue with you especially if it's an issue they admit.
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
gab2012 said:
Does the airave give the phones in my home 3g data or is it voice and text only?
Click to expand...
Click to collapse
It uses your internet as the data connection and it uses your internet for voip [for texts and calls]
gab2012 said:
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
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Click to collapse
It gives u 3g data also. I had the same problem at my house. I called them and told them the problem they said I live in a red zone are and will send me an airave. Free also. I have a epic and it boosted my 3g to 1.3mbs download.
Sent from my SPH-D700 using XDA Premium App
The airrave works great. I did notice an issue with Juicedefender though; it would not connect to the airrave even when forcing it to by dialing *99. Once I disabled juicedefender, it works great and much longer battery life for my device, assuming courtesy the airrave.
going to call tomorrow about it, from what I understand its some white samsung branded box right? I think I saw one at my local sprint store the last time I went there.
The new one I got about a week ago is made by Airvana or something. It is an unbranded white box (and kinda large sadly). It works just fine for both 3G and 1X (data/voice).
anyway, it was free when I complained about things getting worse. People on slickdeals saying you have to pay tax on it, about $1. I haven't had mine long enough to know.
I want this asap, I just finished my last two calls via skype and pulled the evo out of my pocket and the service is back....its 12am here now lol.
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
culua said:
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
He was referring to his home internet.

[Q] 4g Problem with my new phone

This is my first 4g phone.
I am not sure the 4g is working properly. Need some input.
I have the 4g turned on. This phone seems to flip flop between 3g and 4g connection. It does not seem to hold a steady 4g connection and seems to often be downloading on 3g.
Did I get a dud? Should I try and have it swapped out?
Annoying to be paying a premium for 4g service when more than half the time I am getting 3g download speeds.
If it matters, I live in Las Vegas
I'm having the same problem
Sent from my SPH-D710 using xda premium
azmtbiker said:
If it matters, I live in Las Vegas
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Click to collapse
I live in Vegas, too. If you're trying from inside a house, you'll be lucky to hold a 4G signal. While they've got the valley pretty well covered, it's still not great. Some towers have greater coverage than others. I live in NW and have no 4G until about a half mile from my home.
The only place I know to have solid 4G is on the Strip/Convention Center area. I use it to stream during my shift.
....
Just so you know : you are not paying for 4g. It's a premium data charge, which is charged to all subscribers with or without 4g phones. Just thought you should know what your paying for.
Sent from my SPH-D710 using xda premium
azmtbiker said:
This is my first 4g phone.
I am not sure the 4g is working properly. Need some input.
I have the 4g turned on. This phone seems to flip flop between 3g and 4g connection. It does not seem to hold a steady 4g connection and seems to often be downloading on 3g.
Did I get a dud? Should I try and have it swapped out?
Annoying to be paying a premium for 4g service when more than half the time I am getting 3g download speeds.
Click to expand...
Click to collapse
ive noticed the 4g radio is a little finnicky sometimes, however haven't noticed anything coverage related. Using EVO view right now...this thing has a much better 4g antenna. My embedded laptop gets the best though. I'm in Vegas too...and work for clearwire.
Full bar 4G here but I am not in Vegas. It should sleep when not in use but when its switching between 3G and 4G alot, it eats battery. Sprint 4G is notorious for not being great indoors
Sent from my SPH-D710 using xda premium
Update
Well, after another day without the device hooking up to 4g for crap, I headed down to the sprint store.
Of course at the store, 4g is working. I tell the lady working there what is going on and she seems incredulous of my claim as the 4g currently seems to work.
The lady takes the phone, plugs it in to a cable. After 3 minutes she hands it back to be me and says, "it is now aligned with the towers." I said, so it should work. She says yes. Is this really a real thing??
I will post tomorrow with results of another days use.
Dunno if it is a hardware or software issue but has definitely not been working as it should. Wont even hook up to 4g in the car let alone in a building.
I also live in las Vegas, NW in fact and my GPS lock on is timeless , fast as heck, but for some reason at the Strip, is slow(almost never with the Epic4G) but a few seconds it takes with the ET4G.
The 3G speed varies on what area you're at sadly, sometimes for some reason when im in the parking lot of Paris, I have no connection, and even my phonecalls drop, but the moment i exit, baam! it works, 3G speed is up and down, recenty after updating my Profile and PRL, it has been snappy some what amazinly, and 4G hit and Miss in some areas.
Is fast on my own opinion anyway , for 4G i only get one bar at this very moment, but is still fast.
---------- Post added at 03:10 AM ---------- Previous post was at 03:10 AM ----------
Vegasden said:
I live in Vegas, too. If you're trying from inside a house, you'll be lucky to hold a 4G signal. While they've got the valley pretty well covered, it's still not great. Some towers have greater coverage than others. I live in NW and have no 4G until about a half mile from my home.
The only place I know to have solid 4G is on the Strip/Convention Center area. I use it to stream during my shift.
....
Click to expand...
Click to collapse
Exactly lol, but at home NW i also get it too.
Other thing I notice is when it switches from 4g to 3g, the 4g will not turn back on unless it is manually switched on and off.
azmtbiker said:
Well, after another day without the device hooking up to 4g for crap, I headed down to the sprint store.
Of course at the store, 4g is working. I tell the lady working there what is going on and she seems incredulous of my claim as the 4g currently seems to work.
The lady takes the phone, plugs it in to a cable. After 3 minutes she hands it back to be me and says, "it is now aligned with the towers." I said, so it should work. She says yes. Is this really a real thing??
I will post tomorrow with results of another days use.
Dunno if it is a hardware or software issue but has definitely not been working as it should. Wont even hook up to 4g in the car let alone in a building.
Click to expand...
Click to collapse
Since it's your first experience with WiMAX, if you're expecting to drive around and keep 4G connected, it ain't gonna happen. Pretty much you have to be stationary and in good coverage area. And take the coverage maps with a grain of salt.
....
azmtbiker said:
Other thing I notice is when it switches from 4g to 3g, the 4g will not turn back on unless it is manually switched on and off.
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Click to collapse
hmm.. I haven't tried this myself..Only tried 4G and it stayed there no change, I'll do this when im at home, since im at work at the moment.
Though if you can replicate this problem, do it for the Sprint Rep and see if they can exchange it for ya.
Vegasden said:
Since it's your first experience with WiMAX, if you're expecting to drive around and keep 4G connected, it ain't gonna happen. Pretty much you have to be stationary and in good coverage area. And take the coverage maps with a grain of salt.
....
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Click to collapse
this is disappointing to say the least...well many of us have given sprint a fair try...i only wonder how do some ever get use to this...i know for a fact this is not the norm for all carriers while i guess some really do get good coverage with sprint.
Mine does the same exact thing
azmtbiker said:
Other thing I notice is when it switches from 4g to 3g, the 4g will not turn back on unless it is manually switched on and off.
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
When I go from one spot to another in the car, the 4g signal is lost and phone reverts to 3g.
I have to toggle 4g off/on to reconnect.
I did the tweaks listed here
http://forum.xda-developers.com/showthread.php?t=1265990
but no help.
Did the tweaks improve this for anyone? Anyone else having this issue?

LOS finally hit me... and hit HARD!

I was at the Brewer's game last night, and the loss of service was horrible. I literally rebooted 18 (I counted) times during the game, that was just to get my missed text messages.
Scary thing is that I had nearly full bars showing for the cellular signal, but the 3G was terrible. Every time the 3G dropped too low, it took both the 3G and cellular service with it, and it never came back. At one point, I rebooted 5 times in a row, and still had no service (no data, and texting/calling would not work), even though I was showing nearly full reception.
I couldn't keep the radios working long enough to even successfully use Roam control. By the time I was able to switch to roaming (on Cellular One, apparently), the radios were already crashed, and I still had no service (even though I still had no indication).
About halfway through the game, I finally started getting the triangle notification "You have lost data services be...." Toggling roaming policies and roam guards did nothing to make this go away... Whether I was in forced roam or on Sprint.
I assume that there was a lot of network congestion at a playoff game, but clearly this phone does not handle network congestion well. I never had this problem with the Samsung Moment, and it saddens me to think that that piece of crap does ANYTHING better than the ET!
I wonder if the low data signal somehow creates a cascade of events that tells the phone to shut down the radios?
I never experienced LOS until yesterday and it's hit me 5 times now since. I reverted back to stock kernel for the time being, but I'm afraid it'll happen again since it's even a stock problem (from what I've heard.)
There is a kernel in the dev section to fix LOS. Take a look at lostkernel.
Sent from my SPH-D710 using Tapatalk
Damn, y'all got me scared to get this phone.
Khilbron said:
There is a kernel in the dev section to fix LOS. Take a look at lostkernel.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Seems like some are getting in on Jmthat one as well.
Sent From My Evo Killer!!!
Dalmus said:
I was at the Brewer's game last night, and the loss of service was horrible. I literally rebooted 18 (I counted) times during the game, that was just to get my missed text messages.
Scary thing is that I had nearly full bars showing for the cellular signal, but the 3G was terrible. Every time the 3G dropped too low, it took both the 3G and cellular service with it, and it never came back. At one point, I rebooted 5 times in a row, and still had no service (no data, and texting/calling would not work), even though I was showing nearly full reception.
I couldn't keep the radios working long enough to even successfully use Roam control. By the time I was able to switch to roaming (on Cellular One, apparently), the radios were already crashed, and I still had no service (even though I still had no indication).
About halfway through the game, I finally started getting the triangle notification "You have lost data services be...." Toggling roaming policies and roam guards did nothing to make this go away... Whether I was in forced roam or on Sprint.
I assume that there was a lot of network congestion at a playoff game, but clearly this phone does not handle network congestion well. I never had this problem with the Samsung Moment, and it saddens me to think that that piece of crap does ANYTHING better than the ET!
I wonder if the low data signal somehow creates a cascade of events that tells the phone to shut down the radios?
Click to expand...
Click to collapse
What kernel are you on?
Sent From My Evo Killer!!!
musclehead84 said:
What kernel are you on?
Click to expand...
Click to collapse
I'm running the stock with root (flashed CWM, then flashed the root .zip).
I forgot to mention that after the game in the parking lot (about 4 blocks from the stadium) a reboot set my phone working perfectly fine again, so I'm thinking its a combination of something Sprint's network tells our phone, and then something in Samsung's kernel goes "Duh...."
Brewers suck. Go Cards!
Sent from my Epic on Midnight or my Galaxy Tab rooted (feels naked without a ROM) from good ole St Louis Missouri.
lancelane said:
Brewers suck. Go Cards!
Sent from my Epic on Midnight or my Galaxy Tab rooted (feels naked without a ROM) from good ole St Louis Missouri.
Click to expand...
Click to collapse
(It was a great game Let's hope we keep it going at home tomorrow!! Go Cards!!)
That stinks about the phone though :-( I hope it's something that gets resolved, sorry you had to mess with it during the game.
Roam Control periodically does a license check when you start it. If you don't have data, and it decides to check the license, you are SOL.
As for rebooting, it was necessary to reboot because that's the only time I got text messages. We had two sets of two seats, and texting was the only way to communicate with people 3 second away.
Perhaps you should spend some time with kindergartners and take some etiquette lessons. Although they might be too advanced in that area for you to learn much.
nabbed said:
Perhaps you should try to stop texting to people who are 39 seconds away.
And Roam Control required internet? Really?
What version of this ridiculously hypocritical app do you use?
Click to expand...
Click to collapse
It does do checks every so often... Cum on men, give the guy a break.
nabbed said:
Perhaps you should try to stop texting to people who are 39 seconds away.
And Roam Control required internet? Really?
What version of this ridiculously hypocritical app do you use?
Click to expand...
Click to collapse
Great. Let's see you try to set up meeting places, or exit strategies with people you can't communicate with. Or are you the rude type that would barge into the middle of somebody else's section?
As for Roam Control, it just updated from the market, so its the latest version. Try reading the description.
Sent from my SPH-D710 using XDA App
BethyM said:
(It was a great game Let's hope we keep it going at home tomorrow!! Go Cards!!)
That stinks about the phone though :-( I hope it's something that gets resolved, sorry you had to mess with it during the game.
Click to expand...
Click to collapse
I preferred Sunday's game myself.
Despite how it sounds, I spent more time watching the game (such as it was!) than messing with the phone. Reboots and clicking resend on a text doesn't really take that long, thankfully!
Sent from my SPH-D710 using XDA App
Sprint's 3G in Milwaukee is not working at all. Sprint offered to let me out of contract free because of the 3G being out since June and still not fixed.
Sent from my SPH-D710 using XDA App
I live in Milwaukee as well and I can vouch for how terrible the 3g is here. I only use about 1 gig a month in data on a light month and about 2 gigs a month on a heavy month. I even tried using my slingplayer as much as I could keeping it on for a few hours at a time for a whole month and I barely used 3 gigs!! When Verizon gets a nice phone with LTE I'm ditching sprint for a network that actually works here. And I don't care about the caps because I don't even use that much to begin with. And if Sprint ends up getting LTE in Milwaukee by 2013 maybe I'll come back...but since sprint has no wimax here...and they won't fix the 3G, I'm guessing Milwaukee will be the very last city to get LTE.....
worldwidepmp said:
Damn, y'all got me scared to get this phone.
Click to expand...
Click to collapse
Don't root yet.....problem solved.
Dalmus said:
I preferred Sunday's game myself.
Despite how it sounds, I spent more time watching the game (such as it was!) than messing with the phone. Reboots and clicking resend on a text doesn't really take that long, thankfully!
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I didn't get to see Sunday's because we had plans. Excited for tonight's game. Always enjoy a good play off, even better when my home team is in. Of course, the tension keeps it amusing.... hmmm... kinda like XDA.
Sent from my NookColor using XDA Premium App
nabbed said:
Why are you crying?
Do a motherfathering data reset. Stop being a victim. And stop posting here.
Click to expand...
Click to collapse
First off, I've done multiple data resets since I activated the phone last month, and 3G data has not improved one bit.
Second, according to other posts, I obviously am not the only one with a data problem in my city, so posting here helped me with some evidence to go to Sprint and get credit or out of my contract, doesn't it?
Err0rist said:
Sprint's 3G in Milwaukee is not working at all. Sprint offered to let me out of contract free because of the 3G being out since June and still not fixed.
Click to expand...
Click to collapse
The ONLY place I get decent 3G speeds is by the airport. Just did a speed test, and I got 1.3mbs down... Everywhere else in the city, I average somewhere around .15, which is basically 1xRTT speeds.
How did you go about getting the offer to let you out of the contract? Did you have to call multiple times? Honestly, I'm hoping that this phantom update that's supposedly coming this month actually fixes something, but with Samsung/Sprint, I'm not holding my breath.
I go back to my experience with the Moment. Sprint put out several updated, but never managed to fix the data lock problem (which also cut out voice service, which is eerily similar to what's happening here). It took the devs over at SDX to fix the problem by porting Froyo over from the Acclaim (or maybe it was the Intercept... I forget).
Bonus information: By the airport there is a 4G tower that's active. I can pull 3mbs at work, and if I go about 6 blocks north, I can pull 11mbs.
jaygraffix said:
I live in Milwaukee as well and I can vouch for how terrible the 3g is here. I only use about 1 gig a month in data on a light month and about 2 gigs a month on a heavy month. I even tried using my slingplayer as much as I could keeping it on for a few hours at a time for a whole month and I barely used 3 gigs!! When Verizon gets a nice phone with LTE I'm ditching sprint for a network that actually works here. And I don't care about the caps because I don't even use that much to begin with. And if Sprint ends up getting LTE in Milwaukee by 2013 maybe I'll come back...but since sprint has no wimax here...and they won't fix the 3G, I'm guessing Milwaukee will be the very last city to get LTE.....
Click to expand...
Click to collapse
Yeah, that's my worry. Sprint doesn't seem to have any logical progression of cities they implement 4G in. Milwaukee is a Top 20 city (by population), so you'd think they'd be in the first wave. But no, they'd rather put 4G in Milledgville, GA, population 19,000 before a city with 500,000.

wimax no longer working

so here's the deal, I've been using blazer 4.0 and everything is great. I have always had wimax and so these last two days I've been tethering my phone to my ps3 (battlefield 3) and so today all of a sudden it doesn't work anymore. I called Sprint and no help, back to stock nothing, rooted again and tried this http://forum.xda-developers.com/showthread.php?t=1447615 but no luck. I changed the "realm" to clearwire and my 4g connected but obviously took me to a clearwire page that asked me to purchase a plan. I've used 8gb this month and I know for a fact my 4g radio works...any ideas ? please guys just try and help.
I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.
yeah I have no idea what the hell
laufine said:
I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.
Click to expand...
Click to collapse
Maybe theres an outage? Where are you guys?
I'm in West Covina CA but no it can't be an outage because my brothers ns4g connects fine
Sent from my SPH-D710 using XDA
I though I was the only one with this issue. Charlotte, NC here
I know this is going to sound backwards, but I live in Long Beach, CA and I couldn't get anything but 4G service, my 3G was always on 1x and terribly slow. That has been since Monday, then yesterday evening updated my PRL and both went back to normal or I got my 3G back. But 4G was the only thing that was working.....
I'm also running Phantom 4.0 btw
West of texas 4g is working and been working fine
Sent from my SPH-D710 using xda premium
This maybe a long shot but there was a lot of solar activity that was messing around with electronics. It could be possible that the radios on our phones are more susceptible to this introduction of noise then others. If the phone isn't behaving better today or tomorrow then the problem is likely something else.
My 4G connectivity has been coming in fine until it became non existent since yesterday. Not really sure why, but doing a bunch of resets doesn't help for me as well. The 4G indicator comes on, but no signal bars appear. Hmmm...
Oh, and I'm in Ontario, CA. SoCal tower down perhaps?
Sent from my SPH-D710 using XDA
We were in a major solar storm yesterday, it may have had an effect on the towers and/or some of our phones. Try updating prl and profile, see if that works. I'm in Seattle and no problem here but I just got my E4GT so I was flashing and checking out different roms all day.
Sent from my SPH-D710 using xda premium
Thanks guys, even if the solar storm interupted my connection then why do it connect to clearwire? It has to be Sprint and I'm not paying for them to check out my phone when clearly they're the ones controlling it
Sent from my SPH-D710 using XDA
OMG i just started a thread about this.... I thought i was the only one. My gf with an OG Epic connects fine.....my 4g stopped connecting about yesterday...
Forgot to mention I also have a verizon 4g aircard from work and it was working beautifully today with no slow downs or problems
Follow-up from my initial response...
I called Sprint tech support and they had me do the basic pull the battery, reset the phone exercises, but nothing worked. They told me that there was no outage in my area (SoCal) so they escalated me to the 4G team (Tier 2 support).
After about an hour of going through the same exercises, the tech support person opened up a ticket and mentioned that he's been noticing a lot of complaints today of the same issue. He also mentioned something about "dual mode services" not provisioning. Not really sure what that meant, but he told me that he doesn't think it's a hardware issue, but a Sprint side issue which he thinks should be resolved in the next day or two. Regardless, he created a ticket anyway to take with me to the Sprint store if I decide to get it checked out sooner than later.
I guess I'll wait a day (or two) to see if it resolves itself. I'll follow-up with another post if anything tangible happens within this time.
The dual mode comment might refer to the fact that our phones are dual mode-wimax and LTE, from what I understand sprint is going LTE around June or July. Or at least that's what the manager of the store I bought my E4GT at said.
Sent from my SPH-D710 using xda premium
I live in the Hacienda Heights CA, and work at La Punte, city of Industry. I called sprint today, tried to update my prl and profile, but it still doesn't work. Maybe I can wait the sun storm pass out.
Ok ok, here's what happened. This problem started Thursday morning and so after doing the battery pull and blah blah blah I finally went to a Sprint store early Friday morning. While waiting for a tech I notice two e4gt on display so like anyone would went over and tested 4g on them, nothing...tried the og epic and without a problem it connected. I told the tech and he pulled out his e4gt and same thing...nothing so I called tech support today and told them and they startdd a ticket saying they would have a tech check it out...i later called and the tech said "oh there's an outage in your area" but I don't know because Sprint employees aren't always very consistent. I think it might have to do with our dual band but I did ##data# and changed the realm to clearwire.wmx.net and connected to 4g like nothing but when i set it to sprintpcs.com it disconnects so I am beyond confused
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Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
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I live in SE TX near Galveston island but im on mainland. I have 4G where I live even though it's not included in the coverage map. I usually get 1 bar inside my house and it works fairly well. Occassionally my 4G will not connect no matter what I do. It goes out for several hours and will start connecting again by early morning. It has done this several times but I really can't complain because according to Sprint, WiMax isn't supposed to be available in my city. But anyways this seems to be caused by either maintanance/upgrades or possibly cloud coverage/solar interference. It always works again after a few hours of downtime. This is my experience.
hypershark said:
Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
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Click to collapse
I'm in San Bernardino about 20 minutes from you. My 4g has been completely gone for the last 2 days as well. At my house near Cal State, it's been perfect since June 4, 2010 (original evo release date) and only now has it ever gone out like this. Very frustrating as I rely on it a lot since the 3g at my house is virtually non-existent. Shoot me a PM if you get a signal or hear anything from sprint. Thanks.

Thinking of getting airwave.. Can it allow me 4g?

Ok just moved into a new apt that has poor 3g signal with 2 bars and was suggested by sprint to get the airwave with my high speed Internet.. Well I was wondering I'm like a mile maybe 2 away from 4g, will it boost me into 4g coverage or just give me good signal within the home??
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Doesn't help with 4g, but reception is way better.
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The Airave doesn't boost signal, it's a femtocell, which is essentially a mini cell tower. It's 3G only and doesn't broadcast a 4G signal of any kind.
What datajosh said... And with wifi your data travels over that very fast.My two cents: I am so glad I have an Airave. I live in a fairly wooded area and both 3g and 4g (which I can get in town by the way) don't work well at all - for any carrier. I've had sprint up here for about 5 years and was looking at Verizon and ATT but neither could even get the anemic reception on 3g/1g I was getting on Sprint. Got an Airave and my signal is freaking great! I can walk out of my place to my garage about 50yds and still be on my unit. My sister got one because she too was was having issues down in SoCal (and the family has FIVE phones!). Now they can all get super reception. I set up my unit (and my sisters too) to be 'off' my network in a DMZ. Configured my router to allot an IP as DMZ and let the Airave use it as the 'public' IP. That way that traffic doesn't 'mix' with my local net and wifi. Lastly I just went to Amazon and baught mine for like $50.00 U.S. My sister made calls for about a week and finally spoke to the right person(s) and got one free!
I just got the Airave and the only thing I can see improved on is the reception of my calls (I get 5 bars instead of 2)
4g is the same
and 3g is still slow as heck..
also it has a build in GPS.. to tell you where you are..
It has about a 300 foot radius so if you go past that point you most likely will jump to another tower.
and when making and getting calls you get 3 beeps letting you know you are on the Airave. also dialing *99 will give you a message to let you know you are on the service.
If I am not mistaken the air rave is for call quality. 4g is purely data. Why wouldn't you just use wifi?I would think 4g would be slower than wifi anyhow. Feel free to call BS on this.
it only help with cell service.
you just get the air wave. ( they should offer it for free..)
and get on wifi network.
Have one myself. Great for calls and SMS/MMS but the data speeds are maybe half the speed of my DSL. I just use wifi for anything but calls, makes sense to me. Sprint had recently changed something with their towers out here and we were left with absolutely no service on my property. Sprints corporate numbers, including the CEO's, are not hard to find. I called and tore them a new one, I wasn't letting them get off easy with this one, being a sprint customer for yeeeaaarrrss. Long story short I got a free air rave for life out of it which I think was fair of them to do.
Just a note, if you have low bandwidth and you make calls while downloading stuff or just eating the bandwidth in general, you will have stupid delays in you conversations. Its just awkward.
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Not true about data speed on my airwave at home i was at 2.5mbps
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Why not just connect to the wifi of your home network...
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daniel4653 said:
Not true about data speed on my airwave at home i was at 2.5mbps
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Well maybe their speeds vary, but the whole point is if you have an air rave you most likely have wifi so why not just use that for data? The air rave is completely dependant on the broadband connection, its not like a range extender for sprint tower signal. I'm sure the phones modem has a lot to do with it as well.
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i heard sprint will give you one of these free if you call and complain about the service in your house....any truth to this, cuz i cant text or call in my house if my depended on it
Oops blank post. I meant to say, read this thread...two people have said they got one from sprint for free...I was one of them. Do you read through posts before you ask a question at all?
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ShinigamiH4ck3r said:
i heard sprint will give you one of these free if you call and complain about the service in your house....any truth to this, cuz i cant text or call in my house if my depended on it
Click to expand...
Click to collapse
YES & No!
If you have poor/fair service in your home, then just search xda forums for info on how to get it, or just PM me and I'll give you the info. I have very poor service in my home with sprint, that I just moved to. I and my family would all have to walk outside in the yard, to get a signal that was less likely to drop in the middle of the call. Even then, we only got 1-2 bars at most. In my house, we either didn't get a signal at all or it would drop out if we moved around.
I called the Sprint Retention line, and explained to them my issues with the service in my new home. I told her that I had searched the Sprint coverage map, and my area was listed with "Fair" service. She had me hold for just a few seconds to look up my address on their coverage map as well. Then she came back and explained the Airwave to me. I had never mentioned an airwave to this point.
She said that she had to check my area's coverage before offering it, because they've received a ton of request from people lately for this device, and many of them were in "excellent" coverage areas, and were simply calling because they heard they could get it for free. Just to have it I guess. Anyways, if you are in a poor-fair coverage area, and have real issues with coverage/dropped calls. Yes, they will send one for free and then not charge a dime. You just have to agree that it's their property and is to be returned at end of contract/service-termination.
I have one in my home as well. Works great. it doesnt support 4g but any sprint device will work with it. I get about 2-3 megs down with it running 3g.
I have a airave but get nowhere near the range some of you claim. Is there a way to boost it's range? I'm lucky to get 50 feet. Sorry if this is a hijack.
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Free airaves
http://forum.xda-developers.com/showthread.php?t=1407446
JDinAZ74 said:
I have a airave but get nowhere near the range some of you claim. Is there a way to boost it's range? I'm lucky to get 50 feet. Sorry if this is a hijack.
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Click to expand...
Click to collapse
sprint.com --> mysprint --> my preferences --> manage my airave --> range settings
Doctor_XXX said:
sprint.com --> mysprint --> my preferences --> manage my airave --> range settings
Click to expand...
Click to collapse
Awesome thank you.
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Actually, my Airave sucks. Somebody else in my building has one that is locked to their phone number, and my ET4G always get confused and connects to that one. It basically keeps me from making any phone calls in my house. I have to go all the way into the street to call.
So, please be kind and don't lock down your airave to your account.
Also, even when it does work, I still get **** data speeds.

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