This has been posted on the VF UK Eforum, (HTC desire stuck on splash screen thread) but no one's come up with an answer yet.
In a nutshell, downloaded the VF OTA update.
When I select "Install now", the phone reboots, I get the HTC splash screen and then the phone turns itself off - and stays turned off.
VF customer services told me to ring HTC. HTC told me to get an RUU executable for this update and reflash my phone, but one isn't available?
Anyone got any ideas?
P.S. As this is a work phone rooting and installing some other ROM isn't an option.
Resolved, but I had to root (although I didn't use another ROM, just successfully installed the VF OTA update). Will take myself to one side and give myself a good talking to for breaching the IT policy.
Related
I performed the update on my brand new HTC Hero and I found out I am stuck in the middle of nowhere with no chance to root until somebody fixes the problem. During my reading, I tried almost everything, and the closest I got was to try and flash an update.zip with the original ROM back onto my device. Yet, at the moment of truth just a stupid white triangle with an exclamation mark appeared instead of the other icon meaning the thingh is working. I can't wait to root for a number of reasons, if I am getting this wrong and there actually IS another solution please help :-((
Ciao!
Vico
Same Boat
Hi mate,
I'm new to the Android OS and just got my hero as well. The first thing I did with it was to update the firmware (as recommended by Orange). Little did I know that this would prevent me from rooting.
I've tried several steps:
1. The One-Step Root Process
2. Flashing an image with the SDK
3. Rolling back to a previous version of the RUU
Nothing works, anyone have any ideas about how to get round this problem or if there's a way to 'un-update' the device, please help!
FYI: I have an HTC Hero on Orange UK running the latest HTC firmware, unrooted http://www.youtube.com/watch?v=9VZHT389eR4
Thanks in advance.
if your phone is NOT CID locked (no clue about orange) you can go here
http://forum.xda-developers.com/showthread.php?t=559622
and download an older RUU (1.76.405.1_R3) and downgrade, then root and upgrade.
problem obviously is that this only works if your phone is not cid locked, or somebody find away to bypass the cid check on the ruu process or finds a way to do this
http://forum.xda-developers.com/showthread.php?t=559806
on updated rom versions......
Thanks
Thanks for the link, I'll take a look into it.
closing this one as currently it can't be solved.
I've started a thread that looks into this here:
http://forum.xda-developers.com/showthread.php?p=4704200
Okay, so my friend decided to 'debrand' his desire. It was a Virgin branded phone with the 1.15.405.4 CL155070 firmware installed. First he followed the debranding instructions on modaco.com to install the Generic ROM yet for some reason the Virgin splash screen remained. So I gave him a link to the 1.15.405.3 ROM I used (before .4 had come out) and the same thing, the Virgin splash screen remained.
I'm confused since my own HTC had an Orange splash screen and when I debranded it that was replaced with the 'Quietly Brilliant' splash screen.
I can get my head round the fact that the Virgin ROM is pretty much the Generic ROM, but can someone explain the splash screen situation to me please?
I am the aforementioned friend. Everything went through as expected. Would love to shed some light on this.
Cheers!
Shameless bump as we've rolled down a few pages, anyone have any ideas?
I have a virgin branded desire and I was able to replace my virgin media boot logo, but I rooted my phone to be able to do it.
The process is pretty simple, you need to be in the "recovery menu" (if you read up on how to root your phone, you'll find out how to get into this menu, it's the same menu you go into to flash rooted roms) and just flash a new boot image.zip from the SD card.
Boot logo changing instructions here: forum.xda-developers.com/showthread.php?t=672339
Not fussed about the actual branding of it, as their is very minimal branding from Virgin anyway. I'm more interested in being able to update with HTC's generic firmwares.
Richy Freeway said:
Not fussed about the actual branding of it, as their is very minimal branding from Virgin anyway. I'm more interested in being able to update with HTC's generic firmwares.
Click to expand...
Click to collapse
Im on generic rom coming from Virgin, If their were any softwarte updates i would try but their is not, so can't. lol.
Everytime i check it says i already have the latest firmware.
im guessing it will be ok, but obviously you WILL lose root if ya update.
Yep my theory (by numbers) is that virgin use the generic firmware so it will update at the same time as HTC.. the virgin splash screen must be stored deeper in root.
Its just strange how my orange splash was replaced with the quietly brilliant one when I flashed it with the generic.
oursoul said:
Okay, so my friend decided to 'debrand' his desire. It was a Virgin branded phone with the 1.15.405.4 CL155070 firmware installed. First he followed the debranding instructions on modaco.com to install the Generic ROM yet for some reason the Virgin splash screen remained. So I gave him a link to the 1.15.405.3 ROM I used (before .4 had come out) and the same thing, the Virgin splash screen remained.
I'm confused since my own HTC had an Orange splash screen and when I debranded it that was replaced with the 'Quietly Brilliant' splash screen.
I can get my head round the fact that the Virgin ROM is pretty much the Generic ROM, but can someone explain the splash screen situation to me please?
Click to expand...
Click to collapse
it's happened to me too
i think that all brand rom have virgin boot animation inside, and it depend on the device imei number.so at first boot (while showing htc logo on white background) it determine which boot animation to load.
The rooted updates just don't update the boot image. That's all. You can update it manually (see my post above), but it doesn't matter, the logo is separate from the firmware, so if you flash the "generic" firmware, even though you'll still have the VM logo, you'll get the "generic" updates.
So did anyone manage to get the OTA to 2.2 once they put generic 1.21 firmware onto their virgin desires?? It worked fine for my orange debranded desire using the same method but my mates Virgin branded will not see the 2.2 OTA update like mine did???
My phone was already rooted with clockworkmod so I flashed it by hand. I was being too nervous when this thread was started. Rooting was a good thing.
Any of the unbranded RUUs will get rid of the branding. Custom ROMs (that you apply as zip files) won't update certain parts of the phone.
Hello
Few days ago I was prompted to install update 2.10.405.2. After the installation I can't enable wifi anymore; it simply says error. I just got my phone 2 weeks ago on an Orange contract (from mobiles.co.uk), but when I contacted HTC they said that my phone should be a branded and locked O2 Desire. HTC said that because my phone was unbranded the update messed my phone. Is that possible?
I noticed that quite a few people are affected by this, but the guy from HTC wouldn't say if they are aware of this problem or if they are working on a fix. They "escalated" the call but haven't contacted me back yet.
Is there a way to simply uninstall the update?
I read this post http://forum.xda-developers.com/showthread.php?t=779787 but I wouldn't want to downgrade to 2.1 (I just got this phone 2 weeks ago, plus this is my first Android so...) wouldn't that invalidate my warranty ?
Please advise,
Thanks
If your Desire was a previously branded handset then you need your gold card in the unit for ALL updates. This is why the handset is having issues...
I didn't know that.
Why was I given a previously branded phone in the first place, if this could cause problems like this?
Anyway, I made my main microSD card a gold card now... for future updates. Does this gold card just needs to be in the device when you update, or you need to do something else as well ?
Is there a way to simply uninstall this bloody update?
You just need the gold card in the unit...Don't suppose you happen to know the software version that was on the unit when you got it do you?
Unfortunately no. But this was the first and only update that I got, if that helps.
Same issue here, is a hard reset/reflash the only solution? I'd rather not lose my files and stuff, ofcourse.
It would be either 1.21.405.2 or 2.09.405.8 I'd imagine...
CPW own mobiles.co.uk so it should've been an unbranded device - mine was from a CPW store and was unbranded - so it may have not been a branded unit. Follow this guide and if it completes with no issues you're on an unbranded unit (it will roll you back to Android 2.1 and you can then flash the Android 2.2 RUU file directly (or try the OTA update again)*
http://forum.xda-developers.com/showthread.php?t=768256
* You will lose all data, mind, so backup what you need before doing this
Will this invalidate my warranty?
I also contacted mobiles.co.uk (as HTC suggested) to ask them why on HTC database my phone apears as a branded O2 phone, but still got no answer from them. You are saying that it should have been an unbranded Desire ?
No it won't, if it completes then you've got a generic Desire and that guide puts you back to stock 2.1...you can then update again to 2.2 and HTC won't know a thing...
I'm saying it should have been an unbranded Desire going from my experience of CPW - that's not to say EVERY Desire will be unbranded as it depends where they got the stock from
Quote from post : [HOWTO] Downgrade Froyo (2.2) to Stock 2.1 (ANY HBOOT | WIN/LINUX/MAC | ROOT)
"Further Information
If you want to flash an alternative RUU (e.g. a branded 2.1 release), just skip the downgrade section at the end by pressing vol-down on the phone when the utility has completed. Then reboot the phone and run the RUU you want. If you have an SLCD screen you should be very careful here - most RUUs don't support the screen."
Question: Do I need to skip the downgrade?
My model number is HTC Desire A8181 - is this with SLCD screen?
I have downloaded RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed.exe
Is this ok to flash after this process?
Sorry, I am a novice (got the phone 2 weeks ago) and did not expect to bump into problems like this so early.
Please help, I wouldn't want to brick my phone.
The guide downgrades you to the stock 1.21.405.2 ROM which is fine for SLCD screens. You can then either use that RUU or just do the OTA update again - whichever you prefer (personally, I use the RUU)
There should be no issues if you follow the guide to the letter
Other thing to try first, though, is a hard reset - it might fix it for you
Just did a hard-reset. It didn't help. Will try downgrading and let you know how it went.
I did the downgrade and now the wireless is working again )
I'm flashing that RUU now
Thanks so much EddyOS
No worries matey, just keep the gold card in the phone and you shouldn't have issue in future
I had the same problem.
No WiFi and hotspot after ota.
This because i forgot to put in my goldcard...
Easiest way to fix it is to make a goldcard, then get the .zip file from the 2.10.405.2 update and place it on the goldcard.
Rename it update.zip.
Put the goldcard in your phone.
Then enter recovery mode (reboot your phone, when turning on hold the lock button and volume down button)
Select recovery in the menu you get, then wait, after a while it shows you a few options. Choose the option to run the update.zip.
Done, everything works perfectly.
Its really easy, only making the goldcard out of an SD requires a little searching/reading.
Good luck!
Edit: forgot to say it doesnt erase any data, like apps and contacts.
Just be sure if you use your current SD card as goldcard to copy everything to your pc before making it. Then you can put it back later on.
Finaly back to the latest 2.2 Android. Updated using OTA.
Tried updating with RUU but for some reason after the RUU rebooted the phone to start the update, the phone got stuck on the HTC screen and the RUU timed out; tried it several times.
But I'm back on track now.
Will keep the goldcard in at all times. Lesson learned the hard way.
DaannRoz - unfortunately I already did the hard-reset...
Thanks everybody.
Thanks DaannRoz
I put a new 16gb into my phone a while back and put it through the gold card process so I thought it should work. It didnt and I got the Wifi error code. I put the original gold card in and went through the steps you provided and got my Wifi back. It saved me from reflashing the phone and wiping out all my apps and data.
I anyone gets a picture of a phone with a red triangle and a apostrophe in it you need to push and hold the volume key up and then press the power button to get to the rom select screen.
Thanks Daan..
Just stuffed my Desire. Will try the update via recovery @ home.
BTW is this the update you want me to do ??
http: / / fotadl.htc.com/OTA_Bravo_HTC_EU_2.10.405.2-2.09.405.8_releaseol2djq7rqarka2ka.zip[/url]
Cheers,
Sai
Thanks Daan...now my Wifi works...
@Sai> I used the link provided by you..thnx.. (Hope its an original one!!!)
saro
I got the same issue. After reapplying the update with an update.zip and the recovery mode --with gold card inside at this moment-- everything goes fine and my WiFi works again...
Hi there,
yesterday I tried to root my HTC desire using unrevoked3 under Linux. It worked so far, phone was rooted and the Clockmod Recovery was installed. But when I switched the phone off and and tries to boot again, only the white startscreen with the HTC logo appeared and sometimes it vibrates, but even after waiting for a while, nothing more happens.
The ROM-version is 2.33.161.2 (branded by Vodafone Germany), hboot's version is 0.93.0001.
Can you help my getting my phone running again? If it's possible I would like to have the default rom, in best case unrooted.
Best regards,
WebRe
WebRe said:
Hi there,
yesterday I tried to root my HTC desire using unrevoked3 under Linux. It worked so far, phone was rooted and the Clockmod Recovery was installed. But when I switched the phone off and and tries to boot again, only the white startscreen with the HTC logo appeared and sometimes it vibrates, but even after waiting for a while, nothing more happens.
The ROM-version is 2.33.161.2 (branded by Vodafone Germany), hboot's version is 0.93.0001.
Can you help my getting my phone running again? If it's possible I would like to have the default rom, in best case unrooted.
Best regards,
WebRe
Click to expand...
Click to collapse
hold volume down and press power, select recovery from the list and flash a new rom
2.33.161.2 isn't branded as it's the Vodafone UK vendor code. Everyone here on it is saying there's no branding...not that I'm on it as my phone has always been unbranded
2.33.161.2 isn't branded as it's the Vodafone UK vendor code. Everyone here on it is saying there's no branding...not that I'm on it as my phone has always been unbranded
Click to expand...
Click to collapse
Okay, I just wanted to say that the Vodafone version was installed.
I successfully installed CyanogenMod now, but when trying to install the original HTC or even the Vodafone ROMs, the installation aborts. Sometimes it says "assert failed: file_getprop(...)" and aborts installation with "Status 7", sometimes it just says ""Can't open update_rom.zip (bad)" ...
Hi, I recently had to unlock, root and install the t mobile 1.26 stock rom because I updated my phone whilst being charged which destroyed my phone. All went fine however when I manually search for the update it's saying my phone is up to date although it 1.26
Can anyone provide any suggestions how I can receive the updates?
Regards