This question started from the HTC Desire Q&A, i found through searching, but going to repost here since I have the same problem on the EVO.
Question: How do you remove an unwanted email address from the history cache? If you type it in wrong, send an email incorrectly or create a new email with the wrong spelling, its saved somewhere on the phone. It reappears when you begin typing the first letter of that email address.
Im running an unrooted HTC EVO using the native HTC Mail app on Froyo.
The problem appears when you try to 'add' a new email account to HTC mail or when you go to compose a new email. When you start typing the first letter of the email address, it appears in a historical drop down as a choice. Seems like the unwanted email address only appear within an 'email formatted input field'.
I thought it was part of the custom dictionary that gets saved when you type, but its not in that list either.
I've been hopping around other android forums reading the same problem and no one has an answer. Theres gotta be a way to clear this history. Its pretty annoying. I tried clearing data, clearing cache from the settings>applications>HTC Mail, and even installed a clear history app, nothing works.
Anyone?
Anyone? Im sure others have this same problem.
Try history eraser in the market. I don't know if it will work, but they have many options.
Sent from my PC36100
Thanks for responding. I tried the history eraser app and it didnt work either.
check your gmail account for a contact with that email address. thats probably the problem.
Same problem here
I am having the same issue. I have read post after post and cannot find any resolution to this issue. I have tried history eraser, clearing data, clearing cache, and nothing. Unfortunately, the native mail app cannot be uninstalled. Is there any solution out there? I do not want old email accounts appearing in the history of the mail app. PLEASE HELP!
FBNMP said:
I am having the same issue. I have read post after post and cannot find any resolution to this issue. I have tried history eraser, clearing data, clearing cache, and nothing. Unfortunately, the native mail app cannot be uninstalled. Is there any solution out there? I do not want old email accounts appearing in the history of the mail app. PLEASE HELP!
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FBNMP - I ended up doing a full restore of my phone because of other issues I had with my 4G radio. That email issue was annoying so I'm careful now with how I input new email addys I have to manually type in. I try to avoid it completely. Good luck and if you find a solution, please post it up!
Related
Hi. I have just been abroad and received lots of emails, most of which I read and then deleted. Strangely, though, a number of them later reappear on the device and no matter how many times I delete them, they keep returning.
Now I am home, they have gone - although that may well be because I then had to delete them from the laptop. Any suggestions gratefully received - before I go away again in a couple of weeks and have the same problem...
Thanks, in advance.
Did they erase from your web inbox when deleted from the device? If they did, wipe the Gmail/Google mail storage cache and force it to re-sync. If they didn't, there's a more concerning underlying bug here.
jayshah said:
Did they erase from your web inbox when deleted from the device? If they did, wipe the Gmail/Google mail storage cache and force it to re-sync. If they didn't, there's a more concerning underlying bug here.
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Nope - they were still there when I got home. I don't run my email through Google - just 'pull' them from my account...
Lately, as I delete emails after I have read them within the Gmail app, they will show back up in the Inbox a little while later, sometimes as new/unread mail and sometimes showing as unread emails in the Inbox counter but not actually showing in the Inbox.
I've done several things to try and fix it:
- Went into Applications and cleared the caches (problem eventually comes back)
- Cleared the caches as well as uninstalled the Gmail updates then reinstalled from Market (problem eventually comes back)
I've searched through the forums and can't find where anyone has written about having this issue or resolving it. Has anyone here run into this and if so, how did you go about resolving it?
Thanks!
I have the same problem. Did you manage to solve this issue?
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
sigmaxaa said:
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
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Go to manage applications, find GMail then force stop it. clear cache and then clear data. Reopen GMail and set up the label sync etc how you like it and should be good. Hope this works for you, let me know.
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
sigmaxaa said:
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
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No problem at all. Hope it fixes it. I have this happen quite a bit after a nand backup or restore. When I do a nand restore i always wipe data/factory reset, then cache and davlik now and that seems to fix the problem. Not sure what is getting hung up in the data to cause this.
That's what's been bugging me as well...I do all the wipes when I do a nand restore or load a new rom but Gmail always seems to go back to this stranger behavior. I looked all over these forums (and others), hoping someone had at least seen the same thing but to no avail.
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
Login to gmail from a browser.
Click settings and then "Forwarding and POP/IMAP" tab
Check the settings there. I have both pop enabled and IMAP.
What are yours set to?
I've got them both enabled as well.
hmmm not sure what the deal is then...strange.
sigmaxaa said:
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
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I'm having similar issues as well. I would get an email notification, open gmail, read it, delete it. Few minutes later, it shows up as an unread email but does not appear in my inbox. If i go to my "all" email box, it's there. I also still see it on my desktop PC. It finally goes away when I delete it from my PC. Another major problem that has not been mentioned here is that I cannot send an email from my EVO using the gmail app. It just keeps sitting there in my outbox. Very frustrating.
Here's my setup.
Rom: myn-WarmTwoPointTwo-01-07-2011-RLS-5
HW: 003
baseband: 2.15.00.11.19
netarchy-toastmod-4.2.1-cfs-bfq-havs-more-smartass-universal-signed
PRI 1.90_003
PRL 60674
Themes and Mods that I've flashed
update-LauncherPro-0.8.3-Warm2.2-Themed_signed
update-ThemedGingerbreadLauncher
update-TransparentTitlebar-RLS5
update-wrx4memp-Warm3-BootAnimation
Aloysius_White_Dialer
Aloysius_5_01-08-11 theme
A5_GB_ColoredMenus
I just upgraded to the EVO a few weeks ago, everything was going smooth until I signed out of my Facebook Sense account and tried signing back in with another email address. I can still use the Facebook for Android app, but I can't view anything from Sense like the HTC friend stream and the photo upload via my gallery. I really enjoyed having that feature. Does anyone have any suggestions before I call customer service?
Whenever I try signing in to Sense with my email and password (apps, friend stream, sign in, accounts & sync, Facebook, enter account info, click sign in) I get the error message, "Warning. The service is currently unavailable. Do you want to try again?". I try again and the same message pops up. I've tried the factory data reset twice, turning my phone off then on many times, and still every time I get this message.
I have looked at the other Sense issues threads to see if I could solve my problem. But it looks like everyone is having different problems that I am.
And what's weird to me is I just tried entering in my old account info and it signed right in. Wtf?
Try going to settings/applications/manage and look for htc sense for facebook and try wiping and clearing data. Hope that helps.
Sent from my PC36100 using XDA App
The HTC Mail app really has a tough time sending emails, especially ones with attachments.
Are there any tutorials around about the settings, smtp, and other settings. It seems like the outgoing settings are messed up but I cant seem to figure it out.
Thanks for you help!
I'm assuming that there was a typo in the thread title. If not, You shouldn't use the HTC mail app for gmail stuff. Use the gmail app for that. As for it having trouble, I've never had trouble with it. I suggest clearing off the accounts, and re-setting them up. Don't try to get into any advanced settings; just follow the prompts to enter username/pass, and "proceed" and "next" when prompted.
Biofall said:
I'm assuming that there was a typo in the thread title. If not, You shouldn't use the HTC mail app for gmail stuff. Use the gmail app for that. As for it having trouble, I've never had trouble with it. I suggest clearing off the accounts, and re-setting them up. Don't try to get into any advanced settings; just follow the prompts to enter username/pass, and "proceed" and "next" when prompted.
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The thing is, I cant send attachments via the Gmail app. Only pictures. I need to send songs(in various formats), documents, pictures, etc and I can only send these with the stock HTC Mail app. I dont like using apps from the market in place of apps i already have...just a hang up i have.
anyway, i think ive gotten it to work but im not sure how. i just kept messing around with it then i was able to send an email with a 10mb audio file attached.
hopefully whatever i did will stick...
thanks
Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
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In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
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Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
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Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.