I just upgraded to the EVO a few weeks ago, everything was going smooth until I signed out of my Facebook Sense account and tried signing back in with another email address. I can still use the Facebook for Android app, but I can't view anything from Sense like the HTC friend stream and the photo upload via my gallery. I really enjoyed having that feature. Does anyone have any suggestions before I call customer service?
Whenever I try signing in to Sense with my email and password (apps, friend stream, sign in, accounts & sync, Facebook, enter account info, click sign in) I get the error message, "Warning. The service is currently unavailable. Do you want to try again?". I try again and the same message pops up. I've tried the factory data reset twice, turning my phone off then on many times, and still every time I get this message.
I have looked at the other Sense issues threads to see if I could solve my problem. But it looks like everyone is having different problems that I am.
And what's weird to me is I just tried entering in my old account info and it signed right in. Wtf?
Try going to settings/applications/manage and look for htc sense for facebook and try wiping and clearing data. Hope that helps.
Sent from my PC36100 using XDA App
Related
Im having an issue with Facebook sense. I noticed after restarting my phone for the first time that the Facebook friend stream was no longer updating even though it was set to update every hour and it was enabled, Looking in the setting menu confirmed this as the last updated time was not changing unless i forced a resync. Removing and re-adding the account worked for a while until I restarted the phone but as soon as I did the same issue manifested, it just wont automatically update. All other automatic updates seem to work.
Has anyone else encountered this issue and if so have you managed to find a resolution?
Cheers!
if you have the little power bar widget, with Bluetooth WiFi etc on, have you turned on the reloading sign?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Already checked that, every other app updates correctly just not facebook
log out then back in...it fixed my friends list not updating with new friends, probably will sort out th e friendstream (providing you've not already fixed it)
make sure its the facebook for htc rather than facebook for android tho !
How are you logging out of it?
adamh-f said:
How are you logging out of it?
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I don't have my phone with me at the moment, but while logged into Facebook, is there no option to log out via the browser or when you press the Menu button?
I had that problem, fixed by going into settings and re-selecting the update frequency, seems to need repeating at each boot.
Does anyone know how to update contact pictures? My friends have updated their facebook prof pics but it isnt getting update to my phone.
i had to delete my facebook account then re-add it
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
manny calavera said:
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
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Yeah I had to remove the account and re-add but then it only synced 30 contacts at first and then I had to keep resyncing 3 times to get all contacts synced.
Same here.....had to re-add my account
The first time it cut off at around 40. I rebooted the Desire, now I have the first 40 twice.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Solution
Had the same issue, just updated facebook and all better now...
not to beat a dead horse on this one, but I am having something along these issues with my FriendStream widget. The Facbook isn't updateing hourly like it should, I have tried the following to correct the problem:
Removed/Re-Added my account
Cleared all Cache Data
Cleared all Data
Reset the phone (factory Reset)
Updated Facebook
Really ata loss for what I should do from here, any ideas or suggestions would be awesome.
I'm getting this really annoying problem for the last few days after a rom update. Whenever I access the Facebook directory in People (online directories tab), a message popup:
The application Facebook for HTC sense (process com.htc.socialnetwork.facebook) has stopped unexpectedly. Please try again. Force close.
I've tried everything below but nothing works:
1. Remove Facebook account and add it again
2. Clear data and cache of the app
3. Try flashing another ROM
4. Unroot to original ROM
I think the problem is with my Facebook friend list but I can't figure it out. Has anyone experience the same problem as mine? I have around 400 friends in Facebook.
Update1: If I choose "View" in the Menu, the number of Facebook contacts is correct. Some of the facebook contact have been synched with photo, but still I cannot access the Facebook contact list.
No reply. I guess I'm on my own to solve this.
I did a google search and this came up I am having the same problem did you find a solution?
I am in. Just notice this problem too
I found removing the fb for android (?), and doing a full sync and link contacts help.
Really sure for the linking contacts step. Since i notice that fc happens everytime i use it to those with multiple contact (same phone,mail,etc) but not yet linked.
Occassionally, my phone will say something like find multiple contact bla bla bla. I just choose link em all. Now i rarely get fc
Sent from my 001HT using XDA Premium App
My problem is similar... HTC Evo 4G (original EVO), (being an admitted NOOB to the android arena), I rooted my phone... then had to unroot, and return to Sprint after falling out of the car window, and being run over by my back tire, (damned dogs, jumping up, happy to see me!). Sprint's techs said that if I didn't have the triple layer Seidio Extended case on it, it would have crushed the phone completely). As it was, my screen was broken, and I had to have the phone un-rooted to get the service.
Got the phone back ($37 for the repairs, Thanks Sprint!), and re-rooted her, and back in business... everything worked... until I couldn't find the root manager, I had used last time, so started using Root Explorer. I bit more advanced, and less noob friendly, if you ask me... as I was deleting bloatware, I deleted both Facebook AND Facebook for htc sense... I got the sense ver. back, and synce with my contacts by setting up the account again... only thing is, I can't upload pics. I could before, just can't now.
Only thing different I can recall doing this time, over last, was getting rid of Friend stream and a few other things I didn't last time (football, nascar, for example). Admittedly, I deleted things that didn't look like they belonged with any apps I was keeping. So, who out there knows what files may be associated with uploading photos to FB, via htc sense? I have the actual app, as old as it may be... was this one ever updated from 2010? I'm not looking forward to re-flashing the phone, just to restore one issue... but I will if I have to.
Thanks, in advance!
Mac-
You have a HTC EVO 4G. So please ask in the forum for this phone.
Sent from my HTC Desire using Tapatalk
Hello all.
A few weeks ago, my HTC mail app started acting up telling me "Login failed" anytime I tried refreshing the app to check my emails from both my Yahoo & Gmail account I have set up on it. I called Sprint, and after a ##3282# mission with them, they were able to get it to work.
However, yesterday it started doing it again. This time, I tried the #3282# technique myself to no avail. I tried clearing the data from the app, but when I try to enter my user name/password, it tells me the info is incorrect. I know it isn't, because I can login on any computer, and even the Yahoo app works. However, I like using the HTC app for my emails and I want to get that one working again.
Sprint is now telling me they don't know what is going on, and want to:
a) Do a complete factory reset to my phone, or
b) Take it in to a Sprint store for service.
Does anyone have any ideas of something I can try before giving in to them?
I have the direct number to Sprint Tech Support, and they have me on hold researching the issue now. However, I don't think they are going to come back with anything helpful. I think I just got lucky with a good tech the first time I called and am now dealing with far less tech-savvy people.
I know the password and and email is right because i use the same to login on a pc or the mobile broswer, but it just won't let me login or the facebook app from the market. any suggestions?
Did you try uninstalling/reinstalling? Is your version of Facebook outdated?
Well the only way i can remove facebook for htc sense is by forcing an uninstall using super manager. I been flashing a few ROMs recently and noticed it wouldn't work. I have no idea when it stopped working. I just found a ROM I liked and decided to start linking my accounts.
Oh, I was under the impression you were using the market Facebook. Try downloading it from the market. I never link my Facebook to HTC Sense, I skip it, and I download the one from the market.
yea not working either...
SpartanG087 said:
yea not working either...
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Hmm. Weird. What rom are you on?
I just tried Incredibly re engineered 3D. not working on it. So i guess I'll try something else....
SpartanG087 said:
I just tried Incredibly re engineered 3D. not working on it. So i guess I'll try something else....
Click to expand...
Click to collapse
I recommend Synergy or Shooter(Joel's or wildstang's). They are solid roms.
I think it's a FB issue. It always worked for me but now won't work on any ROMs.
AgalychnisCallidryas said:
I think it's a FB issue. It always worked for me but now won't work on any ROMs.
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Seems to be working for em everytime I flash a new rom.
Check your Facebook Account>Security>Login Approvals setting from your PC. If it is set to Required, every time you flash a new ROM and reinstall a Facebook app, FB sees a new, unauthorized device and sends an SMS to the device with a numeric code for you to enter instead of your password.
MyronW said:
Check your Facebook Account>Security>Login Approvals setting from your PC. If it is set to Required, every time you flash a new ROM and reinstall a Facebook app, FB sees a new, unauthorized device and sends an SMS to the device with a numeric code for you to enter instead of your password.
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Click to collapse
Ive looked at this setting as it was suggested to me over in the thunderbolt-synergy thread, and it was disabled. Ive had this same problem for a couple days now after installing a new rom. Even going to a backup, it keeps telling me to re-enter my password when I try to sync my facebook account, and then tells me I entered a wrong user name or password. I do think it is a problem on facebooks end, but the weird thing is my girlfriend is having no problems with signing in to facebook for htc sense or the market facebook app.
I'll try the facebook account settings, but every ROM I flash it doesn't make a difference.
SpartanG087 said:
I'll try the facebook account settings, but every ROM I flash it doesn't make a difference.
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Click to collapse
The facebook account settings didnt make a difference to me. Still wont let me sign in.
So I found a method that worked for me to fix HTC sense. I created a new email account with gmail and made it my new primary email with facebook. That's under account settings. Once I made it the new primary, i tried htc sense and it worked. Logged me right in. Let me know if this works I can give more detailed instructions per request.
SpartanG087 said:
So I found a method that worked for me to fix HTC sense. I created a new email account with gmail and made it my new primary email with facebook. That's under account settings. Once I made it the new primary, i tried htc sense and it worked. Logged me right in. Let me know if this works I can give more detailed instructions per request.
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Click to collapse
Thank you. I was able to sign in after switching to my hotmail address as primary email. I wonder why we can't use our original email address. I was also able to sign into the market Facebook app.
SpartanG087 said:
So I found a method that worked for me to fix HTC sense. I created a new email account with gmail and made it my new primary email with facebook. That's under account settings. Once I made it the new primary, i tried htc sense and it worked. Logged me right in. Let me know if this works I can give more detailed instructions per request.
Click to expand...
Click to collapse
I did the same thing a while back an it fixed a bunch of FB problems I was having.
Sent from my ADR6300 using XDA App
Yea, I don't understand why it wouldn't accept the old email. I've flashed dozens of roms before and it didn't matter
Sent via Skynet mobile
SpartanG087 said:
Yea, I don't understand why it wouldn't accept the old email. I've flashed dozens of roms before and it didn't matter
Sent via Skynet mobile
Click to expand...
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It only seemed to be the Facebook for Htc sense and the market facebook app that wouldn't accept the old email. Seesmic had no problem signing in with my old email.
maybe you guys can help me with this problem. I recently had to hard reset my phone, but after re installing the app Facebook for HTC Sense it no longer tells me via notification bar which of my contacts has updated there facebook status. it used to show the people Icon with a syncing/refresh ring and tell me which of my contacts updated their status and pressing this would take me to my people app. is there anywhere on my phone where i can enable this? im on a Droid Inc
Hello, I have a stock z1 compact and in the last 2 months every time I try to access the contacts or make a call the phone or contact app crashes making it a nightmare to make calls.
I have cleaned the cash, reinstated the full phone to factory, nothing works, anyone has a solution for this? Or an idea on why this happens? Is it the sync on LinkedIn and Facebook contacts?
Thanks for the support
Anyone?
No idea, never heard of it.
In any case, try to reset again and only sync google contacts, leave LinkedIn and Facebook away. If it still works, add either Facebook or LinkedIn and check again. If it still works add the third one and you might know the reason.
I there thanks for the idea I tried it yesterday actually and keeps doing the same thing I think I might go for a rom instead of stock. Can I do this having a branded phone?
You can do that, but I still wonder why it happens.
What exactly happens? Do you get the option to submit the data to google?
Which release are you currently running on the phone?
It just appears the damn error message of a app crash saying that the contacts application crashed and asking to close it.I am the latest version. Thanks for your help
Probably it's some contact which has some weird letter/symbol in his address. Maybe you could check all your contacts in gmail, if you synchronize it. But yeah, no idea why this is really happening.
Hehe damn computers! Well Thanks nevertheless for caring very much appreciated