Hi everyone.
Received may phone yesterday. Powered up and did all the wizard stuff (date, time, GMT, etc).
Phone booted into Sense interface. Took a look at some menus and decided to turn off the phone (I was at work and had no time to let it charge). Then the first bug. After trying to power off, the HTC screen froze. Had to take the battery off.
Came home and tried again. Froze on the HTC screen on start up.
Looked for some info on Google and found a lot of people with similar problems. Some answers (including here) pointed to a volume down + power action, followed by a clear storage option.
Did that.
The phone buzzed seven times on HTC screen and froze again.
Tried fastboot, froze.
Tried clear storage again, froze.
What's my option beside that?
All I found is this same procedure.
Tried with and without the SD card. With and without SIM card. With battery, with USB cable, with both...
Always freezing on the HTC screen.
After some minutes on the HTC screen the phone seems a little warm.
I didn't root it, so it had Android 2.1 on it. Didn't change a bit. It's quite difficult to find someone with a problem like this (can't even get to theSense UI) without haven't tried to root.
Any help is really appreciated.
Thanx.
This all points towards hardware failure/production faults so don't even bother with fixing it yourself. Just take it back to the store you bought it or send it to HTC for repair.
Damn, that sux! :/
My first HTC phone.
Never had any problem with my X10 mini. Just wanted a bigger screen.
I don't like Motorola and Samsung Galaxy seems too big.
Have to think now about getting another Desire.
Thanx for the reply.
Out of interest, how long did you wait on the HTC screen? It can take a few minutes to boot on the stock ROM
Some good minutes.
Why buy a new one, this should be under warranty? Did you bought this one second hand?
You cloud try to run a RUU but if it's a new phone I wouldn't bother with because it increased the chance you brick it and lose the warranty.
I bought it on an ebay like site.
I already contacted the seller and she asked me to send it back. But I was hoping I could do something to make it work.
Unfortunately she doesn't have another one to send me. So I'll get a refund for now.
The seller told me she can get another Desire only on February 15th.
I don't know if it's worth the wait.
I can ask for a refund and buy from another seller right away. And I think it's better, because I can't stand waiting so long for something I already paid for.
hi everyone thank you for taking the time to read my post. my htc magic is give me a few problems. it's been a great phone for about a year I got it before it was discontinued. the phone is being replaced under warranty exchange. I had a few smarphones to pick from wildfire. s seemed to be the best. one. looking at the forms the Gsm / T-Mobile model can't be rooted. looks like I should just sent it back and get a different phone. is this the right thing to do should I hold out until soft were method for rooting can be obtained. at most I have a few days to decide. I love to see any feedback on his issue
First of all, WS is not bad phone at all.
For average user,it's more than ok. The biggest problem is it can not be rooted without xtc clip.
If you are not advanced user, keep it. If you can afford some other phone, replace WS.
Sent from HTC
Right, only you can softroot with a software (zergrush and an modified adb sequence). But if u don't know what u do, then read all and read and read.
Thanks for all the feed back. There are a few things I like about this phone. BY default wireless tether is turned on. It has android 2.3
As far as what I can afford, this phone is a warranty exchange so I was limited with my choices.
at some point i would like to put a custom rom on this phone. The boot Loader is locked so that's out of the question. Looks like most every one here has the same problem so I guess I joined the club. I will just cross my fingers and hope that HTC dose what it promised and unlocks the boot loader.
Worst case I will have this phone for about 8 months be stuck at android 2.3 upgrade and think very hard about buying any thing from a company that locks the boot loader. Thanks for taking the time to ready my post
First , welcome to the club.
Second, don't count on HTC to unlock bootloader for this phone. If they ever do that, it will be too late, this phone will be forgotten by devs.
Sent from HTC
So, here's my situation:
I have a HTC One X that is currently on Straight Talk.
Since Straight Talk doesn't push updates through the BYOP program, I called ATT and asked them what I can do to get the JB 4.1 update.
They told me to get it off the HTC website and do it myself and stuff like that.
So, downloaded HTC Sync Manager, ROM, everything.
Ran the ROM, it installed, everything was lookin' sexy.
Well, everything was working very sexy as well until my phone randomly reboot.
I was like dafuq, thought it must have been a tiny glitch, so didn't pay that much attention to it, until it reboot randomly again 10 minutes later.
This time, however, it didn't get past the ATT logo, and it reboot again. I tried getting it into bootloader, did that, and wiped the phone through bootloader.
Everythin' going dandy, then another random Reboot.
HOWEVER, this time it was just stuck at the HTC logo, and then turned off. Unresponsive. Zero. Nada.
Soooooo. now I have a HTC One X, that's unresponsive, as if the battery is completely dead.
THING IS THOUGH: When I plug it into my computer, it does the ba-dum sound, followed by a da-da-da right after.
Checked DM, apparently it's QHSUSB_LOAD now with an Error 28.
I read on other forums that apparently you have to have S-off to do even a normal update?
How come HTC didn't have it on their website?
It didn't say sh*t on installation windows either about having s-off.
Kinda like someone giving you cake and saying "Oh yeah lol, I **** in there"
Phone is bricked, no doubt, looking for a JTag around my town and Craigslist atm as well, but just wondering, is there anything else that it could be?
I'm 19 and I'm desperate to have my NoLifePartner One X back.
kthxgaiz<3
Wrong forum mate, you need the at&t one x forum, this is for the international tegra 3 one x, known as the endeavouru. Anything you flash or any guides you use in this forum will give you problems
sent from ye olde bum cheeks
Okay I can't seem to get my phone to fully turn on it stops at boot screen wait a few turns off then comes back?? How can I fully just put my phone in to stock version if any one is able to team view with me and do it much apprecatied cuz I don't don't crap about rooting and all a friend was helpingme left in middle oof process for school and now she won't be able to finish for a few weeks so if any one can plz help I will most deff appreciate it!! I'll give all information needed..
Hi! So, a couple of months ago I bought the HTC 10, and it's safe to say that I love the phone, the only thing I wasn't a big fan of was Sense OS, so I decided to fire up Lineage OS into the phone and lo and behold, the perfect phone was born. It was beautiful, and the customization I could do was on another level, not to mention performance. Until I decided to tinker a bit with the phone's look and then the problems started.
I was prompted to update my OS which I gladly do every week, but I hadn't customized the software that much before, so when I flashed the update, I was stuck in bootloop. I flashed the zips that supposedly uninstalled everything I did to the phone and was still stuck in bootloop, did a wipe, still bootloop, it wasn't until I did a complete factory reset when I got my phone back. But then, I saw something.
After booting up, I saw a tiny bright spot under the lower left of the screen, I barely noticed it, but it was there. I decided to go back to stock, and it was still there. Looked into the problem and apparently it's a hardware issue. Called HTC and they told me that they could come for the phone on Tuesday, but the thing is, my phone's status is "modified" I try to lock the phone again and it changed from "unlocked" to "relocked", I'm afraid that these guys might have something to say about that and they'll give me back my phone with no repair at all...
So, what do you guys think? Do HTC care if the phone was unlocked and rooted once before, or that the software status is modified? How can I change those things? Is it really worth it to send my phone for repair? (the spot is really small and not that noticeable, but I'm scared it might get bigger over time)
Sorry for the lengthy post, hopefully you understand. Thanks in advance!
Since this is apparently a defective hardware issue, they shouldn't care. My first HTC 10 was broken (vibration didn't work), and it took me 6 weeks of going back and forth with them to get it replaced and it was completely unmodified. I would say you shouldn't have any issues getting a replacement, because only the software was modified, and you returned that to complete stock, then the issue with the screen spot occurred.
I agree, just returning it to stock should be enough. From what I remember they don't specifically say that unlocking the bootloader completely voids the warranty even for hardwaee issues.
I say send it in and let them replace the screen.
taker714 said:
Hi! So, a couple of months ago I bought the HTC 10, and it's safe to say that I love the phone, the only thing I wasn't a big fan of was Sense OS, so I decided to fire up Lineage OS into the phone and lo and behold, the perfect phone was born. It was beautiful, and the customization I could do was on another level, not to mention performance. Until I decided to tinker a bit with the phone's look and then the problems started.
I was prompted to update my OS which I gladly do every week, but I hadn't customized the software that much before, so when I flashed the update, I was stuck in bootloop. I flashed the zips that supposedly uninstalled everything I did to the phone and was still stuck in bootloop, did a wipe, still bootloop, it wasn't until I did a complete factory reset when I got my phone back. But then, I saw something.
After booting up, I saw a tiny bright spot under the lower left of the screen, I barely noticed it, but it was there. I decided to go back to stock, and it was still there. Looked into the problem and apparently it's a hardware issue. Called HTC and they told me that they could come for the phone on Tuesday, but the thing is, my phone's status is "modified" I try to lock the phone again and it changed from "unlocked" to "relocked", I'm afraid that these guys might have something to say about that and they'll give me back my phone with no repair at all...
So, what do you guys think? Do HTC care if the phone was unlocked and rooted once before, or that the software status is modified? How can I change those things? Is it really worth it to send my phone for repair? (the spot is really small and not that noticeable, but I'm scared it might get bigger over time)
Sorry for the lengthy post, hopefully you understand. Thanks in advance!
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If your that worried about it, doing a ruu to get completely back to stock should fix the modified message
First of all, I want to thank everyone who answered this post, really appreciate your opinions.
So, quick update, after I sent my phone, literally got a call the next day telling me that the software was modified and it breached HTC's guarantee. So unfortunately it's a thing... I'm probably going to ignore the issue with the screen since for now it's not that big of a deal, but I have a feeling that I'll have to buy a screen replacement and try and replace it myself down the line. Kinda bummed, always been a Nexus guy but loved and admired HTC's phone designs and quality, so when my Nexus 5 died earlier this year (After three years of abuse, Android bless his soul), I thought that it was time to get "HTC's comeback phone", since the Pixel was so expensive and hard to get. Not saying I regret buying the 10, still is a joy to hold and use, and in my opinion, a lot more better looking and manageable than the HTC U11, but still, had my expectations just a tiny bit higher... I guess that's what you get when you try out new ROMs haha.
Thanks again to everyone who responded this post, hopefully this helped someone.
So even you return your htc 10 back to stock and relock bootloader phone is not under warranty?Wtf?
johnnyman25 said:
So even you return your htc 10 back to stock and relock bootloader phone is not under warranty?Wtf?
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Ikr? The thing is that even if you flash with RUU and lock the phone, the system doesn't change to a "locked" status again, but it changes to a "relocked" status... And while it's that way, the system will appear modified in the bootloader. And any modification to software goes against HTC's guarantee because they basically blame your hardware issue on you tinkering with the software. Pretty funny if you ask me, but oh well xd
taker714 said:
Ikr? The thing is that even if you flash with RUU and lock the phone, the system doesn't change to a "locked" status again, but it changes to a "relocked" status... And while it's that way, the system will appear modified in the bootloader. And any modification to software goes against HTC's guarantee because they basically blame your hardware issue on you tinkering with the software. Pretty funny if you ask me, but oh well xd
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But I read the htc accepts phones with stock software and relocked bootloader. It's a lie?
HTC 10 Matte Black Power
I mean, it probably depends who takes the phone and how they check for faults... Maybe I was flat out unlucky