I ordered a code to unlock my desire from HTCCODE.COM last month Never got my code, Zero contact from the seller, sent e-mails for a refund but got no replies, field a dispute with paypal and got this answer.
Dear XXXXXXXXXXXXXXXXX
We have concluded our investigation into your case:
Case ID: PP-000-978-685-028
Transaction Date: 6 Jun 2010
Transaction Amount: -15.00 EUR
Seller's Email: [email protected]
Seller's Name: Synapz
Unfortunately, we were unable to resolve this claim in your favour because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.
If you still have concerns about this transaction, we encourage you to
continue to work directly with the seller for an amicable resolution.
Thank you,
July
Protection Services Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
So be warned people can just take your money with no repercussions.
Very very sad, paypal are completely useless, so much for buyer protection. its only 15 euros but its the principal, im going to let as many people know about this as possible, there shoudl be laws against people like this how is it in this day and age people can still hide behine the internets anonymity and "virtual items" loopholes.
So be WARNED AVOID HTCCODE.COM
The scammer is proberley hetrosexual.
Sent from my HTC Desire using XDA App
Eh Dear, shame about that mate
if you gave sent the money as a gift they might be able to do something about it but other then that your boned!
If you have a hacker friend just point him at totalgsm.org and say the magic words,,,,, 'please yourself'
Use eBay to unlock your desire. The unlockers on there get about 99.8% positive feedback and your money will be protected. Plus it's cheaper than anywhere else. Why pay more?
Sent from my HTC Desire using XDA App
i dont like any of these unlock sites, i would rather go to some guy in a dodgy phone shop.
if you read the terms and conditions on these sites, what is says is quite shocking.
in a nutshell you are buying a code, not a service to unlock your phone. so if the code doesn't unlock your phone, you just payed for a random number, literally.
Paypal is the expert on providing reasons to now help you, I have been on both ends (seller & buyer) and Paypal gave some reason in all cases not to help.
I've used HTCCODE.COM in the past and although communication hasn't been great, they've always come through eventually.
PM ferraripassion on these forums, as he is part of HTCCODE.COM and I'm sure he'll either give you your code or refund your money.
Regards,
Dave
You're quiet unlucky, as I did file a paypal dispute and won, got the whole of my money back and crossed the website of my agenda.
They didn't give your code cos they are all off their faces on your hard earnt moneez.
Selling a number is a scam in the first place IMO
I purchased the unlock using a credit card, and couldn't get the htccode unlock application to connect. I used the live support link on the website and an engineer took my IMEI number, and 10 minutes later I received my code via email which worked perfectly.
This is the second time I have used them successfully for different devices, and although I understand your frustration at not getting your code, you do not explain what went wrong in the first place to cause you to want to get a refund.
Categizoring a service as a scam due to a single failure does not seem representative to me; perhaps you can clarify what went wrong in the first place, and how you have tried to contact them as they were very responsive in my case, and anxious to receive good feedback.
Sent from my HTC Desire using XDA App
matthewb66 said:
I purchased the unlock using a credit card, and couldn't get the htccode unlock application to connect. I used the live support link on the website and an engineer took my IMEI number, and 10 minutes later I received my code via email which worked perfectly.
This is the second time I have used them successfully for different devices, and although I understand your frustration at not getting your code, you do not explain what went wrong in the first place to cause you to want to get a refund.
Categizoring a service as a scam due to a single failure does not seem representative to me; perhaps you can clarify what went wrong in the first place, and how you have tried to contact them as they were very responsive in my case, and anxious to receive good feedback.
Sent from my HTC Desire using XDA App
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did you not read his post?
he clarified what went wrong, and that is that HE NEVER GOT THE UNLOCK CODE
he also says that he e-mailed them numerous times with no response
code from ebay
I used express-codes from ebay paid 8.99 £ got the code 5 minutes later
would use again
trucker11 said:
I used express-codes from ebay paid 8.99 £ got the code 5 minutes later
would use again
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They're actually charging £17.99 for the Desire.
EDIT: Sorry, they have multiple auctions for the same device all at different prices. How bizarre.
Hmm can anyone recommend any good sites then? I've heard Unlock Zone is a good safe site with very good feedback. Any other good and trusted sites to unlock?
I'm gonna say you were just unlucky/something went wrong. Paul O'Brien (who laid a fair share of the groundwork for rooting Desires) supports that site, as it's a sticky topic on his forum, and I trust that guy.
Related
Now, I don't mean they will take your money and you wont get your code, what upsets me is, on the front of their site it says -
All phones cost €15 (20% off - normal price €18) to unlock.
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Nothing else to say, plain and clear, they will unlock any HTC phone for €15. FALSE
If you have a Desire, you pay your €15, you try what it says and it wont work. You then get an e-mail saying 'You need to use the new database, this costs €20 more'
I have then declined this, as I have the option, I was only going to unlock it to increase the phone value, rather than I need it. I feel sorry for those really in need, you don't really have a choice at this point.
Now, it wouldn't be so bad if when I declined and asked for a refund, it was just done... but it wasn't. 24 hours later and they still have my €15.
Does no-one else see that the way they are operating is wrong?
Who can I report this to? If a shop on the High Street advertised a TV for £449 and when I got to the till they took my £449 and then told me I had to pay another £600, I say I no-longer want the TV they then wont refund me, I could go to trading standards. Who deals with online scams?
Personally, I'm disappointed MoDaCo are linked to them, I went to them because their link is up their on every forum, I assumed they were a reputable site.
I've also had a bad experience with them.
When I was unlocking my Hero their server was down originally. Got an online tech and he spoke to me for a few seconds then just ignored me. The next two days techs were all offline but then eventually the server was up, got my code and it didn't work. Logged another support call.
I actually figured out the problem myself in the end. That goodness, because my support call still hasn't been answered.
Overall very shoddy.
I thought they would be quite reputable since they are recommended on MoDaCo (site ran by the Paul, who rooted the desire).
hope you get it sorted soon!
stu
StuMcBill said:
I thought they would be quite reputable since they are recommended on MoDaCo (site ran by the Paul, who rooted the desire).
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I know, that's what disappoints me.
Was worried about the site after I paid €15 for an unlock code that did not work, then I read their forums...
Anyway I then paid the US$35 via papal this was middle of the night in India where I think they are based. Mailed them as well and refund & working code delivered in a few hours.
Not sure they are the best at communicating but I got a working code in a few hours for £23.51 so reasonably happy with that for an unlocked and flashed Desire
yes I was also annoyed that new phones are excluded from the deal. they also only query the database with new phones once every 12 hours. though the code did work in the end!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I bought the Desire unlocked, but I needed an unlock code for my Touch HD (which went to my GF once I received the Desire). Got it from HTCCode in a couple of hours (paid via Moneybookers, so the code is provided by email), and only paid EUR15, 'as advertised'.
What can I say, I was satisfied with their service... very quick answer considering I requested the code after their COB that day.
Yeah, you would be happy, you got the advertised price. To be honest, it's not the actual price I mind. If it just had all prices on the front page and you could look up the Desire to be €35, then it would be fine. It's that they charge you one price, then ask for over twice as much once you've already given them some.
And then, saying I will get my refund... but not giving it to me. I have started a Paypal dispute.
Have considered using their service, but will phone up t-mobile. they charge 15 pounds but the wait is slightly longer. No biggie.
have used them
hiya guys,
i have used them before to unlock my hd2. when i first registered i had the same problems as my code wasn't in the database.
i got in contact with htc code via messenger, guy sudan explained to me that they were waiting on a database update and my handset was fairly new so would have to wait a few days.
i received an email telling me that the database was up to date, then i was able to retrieve my code.
it isnt really the fault of the supplier but more a fault of htc not releasing an updated code database... the desire is a brand new phone, and imei numbers will not be in the database yet.
i would try adding the guy to messenger details are on the site, and he should be able to explain.
bear with them though as it is a good service, hes prob just waiting on the update.. and i know we are all a little impatient at times.
dan
Took 2 days for my code. keep emailing them,they do come through eventually and work OK.
lankydan84 said:
it isnt really the fault of the supplier but more a fault of htc not releasing an updated code database... the desire is a brand new phone, and imei numbers will not be in the database yet.
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I think you're missing the point. They are misleading people by saying they unlock ANY HTC PHONE for only €15 and then bump the price up €20 more... How is it not their fault that they are misleading people?
Im sorry that u had that kind of problem. Paypal dispute should be a solution.
My experience with them was very good. Got 2 unlock codes for my Hero and HD2 in a couple of minutes, although with the Hero, I had to flash another generic rom in order to get the unlock code to work
Currently in a paypal dispute with them over this. I asked nicely for a refund and got nowhere.
And this is the other point. When you suddenly ask for more money than you said it would be, if the other party declines, be good and just give them their money back! It's amazing they get away with it tbh.
I did my research before ordering. Knew I would have to pay 25 euros after reading their forums. Got the code 24 hours after sending the money. Good service in the end. They are slow but I've heard many people in the same situation as the OP get their money back before successfully getting their code. I agree its not like a proper pro outfit but they do deliver and you need to take into account that they are based in India... One happy customer here....
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Well that'a the thing they are not stating it will cost extra if you just go off the website, which many people do especially when people seem to rate them so well on some forums
Similar story to you guys on here, paid the stated amount. did not work, to the forums and realised I had to pay more. They eventually refunded my original amount and took the new amount. Bit of drama really for something they could easily be stated correctly on their site.
the front page offer "Unlock any HTC phone [] for €15" is certainly a lie.
HTCCODE does work but better to check their forum first and as mentioned you need to pay directly to their email address using paypal for new sets like Desire.
I payed 15 Euro and then had to send another $25 which is a bit strange and leap of faith but in the end got unlock code for my HTC Desire and 15 Euro refunded. So it cost me just $25 (around £19).
Paypal told me on the phone they cannot give me a refund... but I just received an e-mail from them telling me they have overturned my claim and I have my refund!
I'm going to try HTCunlock.com for £20 instead!
how can i unbarred it and use the uk sim card?
any ppl can provide the unbarred the solution?
or other solution that can make my phone receive signal and used back sim card?
i bought this phone at a UK forum and right now it get blocked so i guess it was a stolen phone
so what i can do is only treat is as a htc ipod touch
and is this possible to use oversea sim card?
I am a noob fresh user from htc one x ~
help pls ~thanks
i dont think its barred, it network locked, <--- maybe not
you need to find that person and ask him to ask his network to get it unlocked,
he will need the phone imei no.
teanbread said:
how can i unbarred it and use the uk sim card?
any ppl can provide the unbarred the solution?
or other solution that can make my phone receive signal and used back sim card?
i bought this phone at a UK forum and right now it get blocked so i guess it was a stolen phone
so what i can do is only treat is as a htc ipod touch
and is this possible to use oversea sim card?
I am a noob fresh user from htc one x ~
help pls ~thanks
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Click to collapse
If it is barred then you can't use a UK so you'll need to change the IMEI which in itself is illegal in the UK.
Each time you enter a sim it checks for the unique code which is registered when your phone is blocked. Hence why you'll get no signal.
An international sim will work if you are using it abroad.
However as posted by thunder it could be that the phone is network locked so only the original network sim will work you need to find out if it's network locked or actually blocked.
Sent from my HTC One X using Tapatalk 2
that seller dun wan asnwer my call anymore
mean i can solve this problem by unlocked the network or using other sim which not from any UK network right?
Use checkmend. Google it. Think it's £1.99 and it will tell you it's status. Wether it's network barred, reported lost or stolen.
sent from my tegra 3 powered, HTC beast.
i confirm that the phone is get barred ~
so what i can do right now?
pls save me
Ask the seller for a refund. It could be a stolen phone or insurance scammed. I would first ask the seller and or contact the forum mods which in turn may tell you to go to the police if it's a stolen handset.
There is nothing you can do legally to change imei as this is illegal.
Sent from my iPad using Tapatalk HD
Sounds like you've been pretty much done in. Based on the condition you're describing it surely classes as having been sold a faulty or misrepresented good, so it's time to do the following (and fast):
If an intermediary like PayPal was used, file a complaint immediately and dispute the transaction
Get in touch with your bank and file for a chargeback; with credit cards you have pretty much guaranteed cover here, for debit cards you should still be covered so long as it's VISA [1][2]
Also, don't forget that Distance Selling Regulations entitle you to an unconditional 7-day window for returning any good you're not happy with so long as it's in original condition (it is not necessary for the packaging to be in good condition or even present at all).
You can of course consider notifying the police too, but that may result in the phone being confiscated and you not getting your money back. If the seller won't respond to your contact now, the chargeback should get his attention and you can go ahead and return the phone if you like — then tell the police anyway once you have your money.
As I see it, you're most likely going to get your money back so long as the purchase wasn't below £100 and thus not eligible for cover (If you seriously thought you were getting a legit One X for this much WTF were you thinking?), done through pure cash, or past the claim time limit — if any of those are the case I guess you can treat this as a hard lesson in how to shop more carefully online.
Sounds like you've been pretty much done in. Based on the condition you're describing it surely classes as having been sold a faulty or misrepresented good, so it's time to do the following (and fast):
If an intermediary like PayPal was used, file a complaint immediately and dispute the transaction
Get in touch with your bank and file for a chargeback; with credit cards you have pretty much guaranteed cover here, for debit cards you should still be covered so long as it's VISA [1][2]
Also, don't forget that Distance Selling Regulations entitle you to an unconditional 7-day window for returning any good you're not happy with so long as it's in original condition (it is not necessary for the packaging to be in good condition or even present at all).
You can of course consider notifying the police too, but that may result in the phone being confiscated and you not getting your money back. If the seller won't respond to your contact now, the chargeback should get his attention and you can go ahead and return the phone if you like — then tell the police anyway once you have your money.
As I see it, you're most likely going to get your money back so long as the purchase wasn't below £100 and thus not eligible for cover (If you seriously thought you were getting a legit One X for this much WTF were you thinking?), done through pure cash, or past the claim time limit — if any of those are the case I guess you can treat this as a hard lesson in how to shop more carefully online.
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DSR won't apply with this situation as it was a private sale according to the OP.
You have to be very careful when doing private sales on forums, same thing happened to me, bought my sister a SGS2 it came with a receipt and everything from a private seller, a year later she went to CPW to trade in and they found out that it was an insurance scammed phone! The odd thing was it wasn't barred as UK sims were still working in them but could have been barred at anytime.
Contact the seller, say if they don't give the only back you will contact the police as effectively this was a fraudulent sale, they probably won't do much at all but hey it'll make the seller aware you won't give up.
But contact the moderators of the forum you purchased this from and let them get involved as well.
Sent from my HTC One X using Tapatalk 2
Ah, didn't realise DSR didn't apply to such sales. As a general rule I avoid private selling like the plague because I've heard too many horror stories, unless it's via eBay which offers you somewhat reasonable protection and is why you should insist on going through such a medium unless you literally know the person.
OP: I think you can still go down the chargeback route though, have a look through the links I posted before and figure out if you can make a claim. You never know simply appealing to the seller's goodwill by saying it doesn't work may get you a refund, but I'm guessing not.
Hi i had this happen to me, i swapped my SGS 2 for another phone and the phone i swapped for become barred.. I didnt know what to do but a friend of mine said contact the police, so i did i gave them the persons name and contact number who i got it off and the police managed to get my phone back and it was in London too on its way to India (im from Sheffield). So i would suggest contacting the police worth a shot:good:
springy0114 said:
Hi i had this happen to me, i swapped my SGS 2 for another phone and the phone i swapped for become barred.. I didnt know what to do but a friend of mine said contact the police, so i did i gave them the persons name and contact number who i got it off and the police managed to get my phone back and it was in London too on its way to India (im from Sheffield). So i would suggest contacting the police worth a shot:good:
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wow they actually did something about it? and there was a result!?!?!
springy0114 said:
Hi i had this happen to me, i swapped my SGS 2 for another phone and the phone i swapped for become barred.. I didnt know what to do but a friend of mine said contact the police, so i did i gave them the persons name and contact number who i got it off and the police managed to get my phone back and it was in London too on its way to India (im from Sheffield). So i would suggest contacting the police worth a shot:good:
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Good to hear a positive story for once with the feds doing something positive! Quie common for phones to end up back in Asia, big demand for them there as well as all the scams that go on with them!
Hey guys, i might be buying a note 2 very soon .. I was just wondering if any of u got it unlocked? If yes then HOW MUCH DID YOU SPEND ..
Cellunlock.net offers it for 25$. Looking for some cheap alternatives !!
Call T-Mobile, and ask to have the phone unlocked. I had to fax them a receipt (a t-mobile one, which made no sense to me), along with my remedy trouble ticket number, and imei. They later sent me the unlock code. Free.
My store said they would do it for free after 30 days.
I paid the $25 because I didn't want to wait and I wanted to try it out on ATT.
i was thinking to buy a tmobile one and use it at my local network .. for that I need the unlock code .. 25$ is not what I am looking to spend ..
Again, it's free if you buy a t-mobile one and call their customer service to get the unlock code.
mdt73 said:
Again, it's free if you buy a t-mobile one and call their customer service to get the unlock code.
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If they give you static, just tell them you plan to go overseas and need it unlocked for that.
I dont think they will give the code to a new contract !!
Tell them you are going out of the country, and if they won't budge contact me and I can get it unlocked for about $15.
Guys, chill out. There is really no need to be so concerned about unlock codes. I work for T-Mobile, and I want to offer some advice. Completely on my personal accord, not as part of my job with T-Mobile of course. Mind you, I will not do anything that violates any NDA or other agreement, contract, association that I have with T-Mobile, but I can offer the policy information, since it is not anything I wouldn't tell any other customer I talked to as part of the job.
Basically, if you buy a phone from T-Mobile you can get it unlocked, so long as you are at least 40 days into your account. Not contract, not tenure, but account. The account you are using the phone on has to have been open at least 40 days. You also have to have used the phone on that a line on that account. Meaning you made at least 1-2 minutes worth of phone calls.
Otherwise, assuming you bought it and do not want to use it on your account, you can send in proof of purchase that you bought it at full cost, or they can see on your account that you bought it. Phone purchases in store, just to address one earlier comment, do not always show the full receipt information (device, etc) and that is why a fax is required. Purchases made through customer care, online, or through telesales, are viewable through the proper phone team.
If you buy a phone at full cost and DO NOT have a T-Mobile account, you can get it unlocked by calling in and providing the imei number and they will submit the request. No faxing or any other hassle. Many agents are not aware of this exception in the policy because it does not come up all that often. So you may get someone on the line who is unaware and will swear up and down that it is not part of policy. I, personally, have had to spend time talking to managers who did not even know this part of policy. However, it is a part of a policy, and therefore is the easiest way to unlock the device.
There are other little minor things in policy, but most of what I have said is for the average buyer. Also, note that 'going overseas' is not any sort of exception to policy. If you do not meet the normal policy requirements, you could be going to the moon for all it matters and it would not be any reason to go outside of policy. The requests are completed by an offline team, and they are strict to policy. I have seen many customers get angry because "the store told me I could just call in and unlock it" or "I am going overseas in two days and that is why I bought the phone in the first place." If you say you are going overseas, then you will just be offered international roaming information for using T-Mobile overseas, or be told about cancelling your contract, paying any applicable ETF, and then getting the unlock request submitted in as part of the cancelled account part of the policy (which has its own set of requirements).
As a disclaimer I will say that while I work for T-Mobile, I am not writing this as part of any association with T-Mobile, and I do not condone any abuse of policy or misrepresentation in order to circumvent or manipulate policy. I also will not do anything outside of policy for anyone. I am unable to submit any unlock requests for anyone or call in for anyone or do anything of the such.
However, I do hope my advice helps.
The only real time to pay to get the device unlocked is if you just bought the phone at a discount, started a brand new T-Mobile account, and are under 40 days since activating your account.
phoenixbennu said:
Guys, chill out.[...]
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just to back phoenix up (thanks for the writeup btw) i've done this twice on Tmo
- 30+ days into my value plan and I requested the code for my s3, had it the next day in my email.
- paid full price for another s3, same thing, didn't have to wait at all, just called and requested the same day.
easy as pie.
Thanx phoenix... N other guys .. I will try to get it done from t mobile only ..
I purchased the phone outright from T-Mobile, did the fax thing the next day, and proceeded to wait about a week for the unlock team to get me my code. Glad I didn't need to have it with Solavei. Of course I found that out after the fact, lol!
mdt73 said:
I purchased the phone outright from T-Mobile, did the fax thing the next day, and proceeded to wait about a week for the unlock team to get me my code. Glad I didn't need to have it with Solavei. Of course I found that out after the fact, lol!
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All carriers are required to unlock phones at the customers request, it was put into law a year ago or so. Same law that said jailbreaking/rooting is legal and cannot void a warranty. No one knows about it yet because it loses money for telecoms, but they can't refuse to unlock your phone because it is illegal to do so.
You do know there's a write up to unlock this phone for free right ?
Sent from my SGH-T889 using XDA Premium HD app
so right about now most early adopters are getting close to having the m9 for a year. for those of us that didnt use the uh oh protection, how will we get our credit. something in the mail from htc or some sort of credit from verizon?
aodmisery said:
so right about now most early adopters are getting close to having the m9 for a year. for those of us that didnt use the uh oh protection, how will we get our credit. something in the mail from htc or some sort of credit from verizon?
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I have been trying to contact HTC about this and have not gotten anywhere.
They ignore emails and chat when you question them about it at all.
Sent from my KIW-L24 using Tapatalk
Uh oh protection is htc only, usa only. As to whether you will be entitled to something for not using it is up to htc.
If they clearly state that you are entitled to it then hold them to that and have it honoured. Contact their head office by letter stating your device, date of purchase, reasoning (ie a copy of the statement by htc that clearly states your entitlement) and a COPY of the receipt from when you bought it.
Sent from my HTC One M9 using Tapatalk
clsA said:
I have been trying to contact HTC about this and have not gotten anywhere.
They ignore emails and chat when you question them about it at all.
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Interesting. HTC is still pimping it: http://www.htc.com/us/uh-oh-protection/?linkId=13475140
This is what the T&C say about the credit:
In the event You are eligible for UH OH Protection and do not utilize Your UH OH Repair/Replacement during the Warranty Period, You will be eligible to receive a credit of one hundred dollars ($100) toward Your next purchase of a HTC One M9 or future HTC One series device ("Credit"). You may be asked to present a valid proof of purchase and Your application must be completed and Credit redeemed during the Credit Redemption Period through www.htc.com/us/uh-oh-protection. Validation that You did not utilize Your UH OH Repair/Replacement during the Warranty Period will be a required step in the application process. Credit is only redeemable on HTC.com and may only be used for the purchase of a HTC One M9 or future HTC One series device. HTC reserves the right to create additional ways to apply for, receive, or utilize Credit at its sole discretion.
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I wonder if they're waiting until anyone is eligible before declaring this "Credit Redemption Period" whatever it is? Could be they haven't decided on the unspecified "additional ways" yet. I can't believe they would just blow this off as it would be instant grounds for a class action lawsuit.
iElvis said:
Interesting. HTC is still pimping it: http://www.htc.com/us/uh-oh-protection/?linkId=13475140
This is what the T&C say about the credit:
I wonder if they're waiting until anyone is eligible before declaring this "Credit Redemption Period" whatever it is? Could be they haven't decided on the unspecified "additional ways" yet. I can't believe they would just blow this off as it would be instant grounds for a class action lawsuit.
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I finally got a response from HTC
Thanks for getting in touch with the HTC Online Store Support Team, I hope you are having a wonderful day!
No worries Cliff! At this moment, we are finalizing the process for providing the \100 credit for eligible devices. We expect this to be available very soon. Once available, you will be able to use a form on*HTC.com*to claim your \100 credit towards a new HTC device from our HTC online store. I apologize for any inconvenience that this might cause.
Please let me know if you have any further questions or you can always contact us at*1-888-216-4736. If you have any technical questions contact us at*1-866-449-8358, or you can get a hold of one of our representatives starting an online chat session. Just click the following link to get started,http://www.htc.com/us/contact/chat/?intcid=nav_us.
Thank you once again for contacting HTC, I wish you an awesome day!
Sent from my KIW-L24 using Tapatalk
Htc are slow to respond in all cases. Usually 1 month for normal enquiries. I asked htc why the uh-oh protection only applies to the USA and Taiwan and have never got a response to it. Maybe because I accused them of favouritism due to needing help from the USA as China have claimed their hometown as their own So fearing invasion they need to keep USA sweet... No reply. Im not surprised as the USA wouldn't appreciate being bought and the friendship is an illusion..
Anyway, i digress.. Glad you got it. Quite jealous actually..
Sent from my HTC One M9 using Tapatalk
You could try visiting this link to redeem the $100 credit.
https://uhoh-cr.htc.com/
You will be eligible to receive a credit of one hundred dollars ($100) toward Your next purchase of a HTC One M9 or future HTC One series device
New HTC 10 isnt a "One" series, maybe they knew this, so your $100 will be going towards another M9 or an older One series
Once you claimed your $100 credit, could you let us know if it works for HTC 10 as well as it's not officially a "One" device.
anyone have any luck getting the credit. its saying my serial number is not eligible but im positive it should be
aodmisery said:
anyone have any luck getting the credit. its saying my serial number is not eligible but im positive it should be
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I had to enter it a couple of times before it took. It also emailed me someone else's discount code instead of the one I got on the screen. I think their system is not ready for prime time.
Uh-Oh... You're About to Get Screwed!
The redemption link at uhoh-cr.htc.com said my phone is not eligible for the $100, so I got on HTC support chat for help.
Some background: my phone has been repaired twice for the well-documented vibration motor issue (not uh-oh related).
I was informed during my chat session that the second repair was accompanied by comments of "water damage" in the repair notes. Therefore, I am ineligible for the $100 credit. Of course, this alleged (and non-existent) water damage was not disclosed to me during or after the repair process.
I hope the rest of you that have had warranty repairs have better luck.
Sorry to revive this from the dead but I wanted to chime in and say that after a call and a few emails, I was able to successfully get my $100 off credit. Its kind of useless to me, however as it cannot be used to buy the HTC 10 which is already constantly on sale. It only works on items that arent already discounted. Makes my $100 off code less valuable to me.
bacon612 said:
Sorry to revive this from the dead but I wanted to chime in and say that after a call and a few emails, I was able to successfully get my $100 off credit. Its kind of useless to me, however as it cannot be used to buy the HTC 10 which is already constantly on sale. It only works on items that arent already discounted. Makes my $100 off code less valuable to me.
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Same issue here. Did you ever use up that credit?
I requested my code this time last year to use for HTC 10 but wasn't able to. Pretty much dissuaded me in getting the phone. Now the expiration is coming up and haven't had luck getting it extended. The rep said there would be a special promo discount for M9 users that would be available soon. BS?
I think so. I gave up and bought the M10 on sale for $500 and forgot about the credit. Super lame
Sent from my HTC 10 using Tapatalk
They really should do something to reward customer loyalty. At this point, the general public can't see past the Samsung / Apple glitz and advertising blitz.
Hey
Just wanted to check in and notify / see if anyone else has had issues with their OnePlus 5t purchase from the official Oneplus website?
I recently upgraded my 3t with a white 5t last week, using a credit card that I don't normally use (it's left in the house). Literally a day later, I get a call from my credit card company advising me they have blocked multiple attempted electrical purchases. My mobile phone number was also "reported stolen" at the same time, I assume to try and facilitate the credit card fraud. It appears as though I am not the only one who has experienced this issue, after buying direct off the Oneplus website.
There is a long thread on their 5t Community Forums named "Credit Card Fraud" with multiple folk being defrauded. (I can't post a link to the post yet, as I am a new-ish user )
Whilst I can not 100% say this is down to Oneplus, the balance of probability is that someone in their employee / contractor chain has potentially stolen customer details.
Just a heads up for those considering a direct purchase.
Thanks for the heads up. I found the thread you're referring to. The fraud seems to be spreading all over. I've always had fraud alerts enabled on all my accounts but just to be safe I checked all my cards and i'm good for now. Keeping my fingers crossed.
Why don't you use PayPal ?
Yeah I've used paypal with my Oneplus purchases. The company the money actually goes to is unknown to me.
"DA SHENG INTERNATIONAL TRADE CO., LIMITED"
Whoever that is :L
Jonnyn93 said:
Yeah I've used paypal with my Oneplus purchases. The company the money actually goes to is unknown to me.
"DA SHENG INTERNATIONAL TRADE CO., LIMITED"
Whoever that is :L
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OnePlus' PayPal account if you can believe it.
Jonnyn93 said:
Yeah I've used paypal with my Oneplus purchases. The company the money actually goes to is unknown to me.
"DA SHENG INTERNATIONAL TRADE CO., LIMITED"
Whoever that is :L
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It's the company owning 1+
Just seen the masses of Reddit posts on this issue. It looks big!
There's no employee involved in it. It's just a flaw OP has on site.
https://www.fidusinfosec.com/oneplus-checkout
raptor2003 said:
It's the company owning 1+
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Oneplus is owned by BBK Electronics
My bank preactively deactivated my CC because I had bought from a merchant which had served other customers which became victims to fraud: OnePlus. I am now waiting for a new card to be issued, luckily I did not see any fraudulent transactions on my account.
I'm in the "club"
I saw this post earlier this week... Immediately I logged in and checked my credit card and saw that everything was OK.
Today, however, I got a message from my credit card warning me about a possible fraudulent activity which I didn't do. So... yes, happened to me also...
Thanks for the heads up!