Develop Bugs

T-Mobile insurance. Is it worth it?

I wanted to start this thread as sort of an informative type of thread. I know there will be other people wondering the same thing. I haven't had t-mobile in years and only dealt with sprint Asurion insurance.
I have been offered t-mobile insurance and I'm not really sure if it would be worth getting it. There were three options given and I wanted to get some insight from some customers that have gone through the insurance in the past. I am leaning towards the middle one that I think was 4.79.
Is this a good insurance to have or should I get the higher priced one that extends the warranty to two years?
Are there any issues over the phone when trying to get a replacement due to software or hardware issues?
How are the refurbs that are sent as replacement?
Here are the two options
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
or
http://www.squaretrade.com/pages/and...g1#coveragePop

I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium

mziol said:
I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium
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Can you give some insight on what squaretrade is offering vs t-mobile?

mziol said:
I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium
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I went squaretrade too, with coupon code it was only $90 and covers 2 years and by then I will be on a completely diff phone anyway..

if they cover screen replacement or water damage, it's a decent protection, if you are ... accident prone like me
i used to take those insurance, when i was in school and couldn't afford a new device very often.
once i started getting better jobs, i stopped taking those, as i was switching from phone to phone before i can even crack the old phone

post moved to OP

AllGamer said:
if they cover screen replacement or water damage, it's a decent protection, if you are ... accident prone like me
i used to take those insurance, when i was in school and couldn't afford a new device very often.
once i started getting better jobs, i stopped taking those, as i was switching from phone to phone before i can even crack the old phone
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Click to collapse
Yeah that's kinda where I'm at with it. I am very careful with my phones and usually go through phones pretty quick. I will feel much better about it once I get a case. I always feel like I'm going to drop this thing. I don't know if it's the weight or the slender build.

i just use the tmobil insurance u brick or wreck ur phone u take it into tmobil they replace it with a new one or refurbished one!

have you looked at the Best Buy insurance?
they are pretty fair and fool prof and it's affordable but the rates varies from phone to phone, so you might want to check in store

AllGamer said:
have you looked at the Best Buy insurance?
they are pretty fair and fool prof and it's affordable but the rates varies from phone to phone, so you might want to check in store
Click to expand...
Click to collapse
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?

Jjday7 said:
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?
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Click to collapse
Thats the thing i dont like the no loss of theft. but that deductible is killer. i wonder if there is a way to sweet talk them. and i do understand its a deterrent to prevent people from breaking there phone to get the updated hardware as they make revisions or lie and say they lost the phone so they can get a dev phone.

I had cell phone insiranve since it was 1.99 it just a fall. Back they send it ecpress overnght and u pay lile 130 dedu.(smart phone) it worth it
Sent from my SGH-T989 using XDA App

Baaed on the answers, I'm thinking that going the insurance route is the best option. This phone feels fragile so I'm going to cover my butt. I think the 4.79 insurance will do. Plus I can cancel at any time which makes It a better deal. I lobe this phone but I know from past experiences that I will probably keep it less than a year.

Jjday7 said:
Baaed on the answers, I'm thinking that going the insurance route is the best option. This phone feels fragile so I'm going to cover my butt. I think the 4.79 insurance will do. Plus I can cancel at any time which makes It a better deal. I lobe this phone but I know from past experiences that I will probably keep it less than a year.
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i got it as well. i would rather pay a little extra so im not always worried about the phone. better to have it and not need then to need and not have. replace the phone once and its payed for its self.

ive had/have premium asurion insurance thru tmobile. they cover 3 phones in a 12 month period. i know because ive lost 4 phones already and was left with no choice but to buy the sgs2 lol.
the deductible is what kills you. for any smart phone whether its damaged, lost or stolen, you have to pay 130.00 PERIOD and that includes free overnight shipping. if you order your new phone monday morning you will have it by tuesday afternoon. theres no sweet talking or getting yourself out of that deductible EVER. if your a clutz like me the insurance is worth it. 130 beats 500 any day.
asurion covers stolen, lost, theft, water damage, etc. i guess they dont really care what your excuse is for whatever happened to your phone because your getting ass raped with a deductible. either way i WOULD recommend them. its a small price to pay and believe if you ever do lose your phone you will be more than thankful that you had insurance on it

They are both worth it. DO NOT go with tie protection plan. They never keep up their end. It's pointless and it's money down the drain. With T-Mobile insurance and warranty... you get a phone... you damage it... there is a deductible. If it's the phone itself, the warranty covers it. Better to pay the deductible then retail of the phone. The phones aren't getting cheaper. You have to think MSRP.
I've been selling phones for dealers and corp for 5+ years. Insurance is a double edged sword. Yes it costs more monthly, yes it adds up and yes there is a deductible. So it's a gamble. Is it worth it? Yes. Is it worth it if nothing goes wrong with the phone? No. But that's the gamble.
Warranty... Personally I'll pass. I don't keep phones past the first year. The phone is covered by manufacturer warranty and I believe the carrier will handle the swap for you. You're paying for the second year in contract for the warranty part... So you pay it the first year when it's covered anyway.
Insurance covers everything... then there is a deductible. Anything happens to the phone, you make a claim and get one the next day. Handled by Asurion.
If you add up the monthly charge for insurance alone + the deductible... you're looking at about $250. If nothing happens and you keep your phone, then you paid insurance for nothing. But that's just insurance... that's how insurance works. If you break it, lose it or get it wet within the first couple months... pay the deductible and get a new one... was insurance worth it? Yes.
Next year... let's say something happens... you've been paying on insurance, pay the deductible. Could you maybe have bought the phone from someone else and saved a little coin? Yes.
It's basically good to have insurance if something happens in the first few months. I recommend putting it on at first and maybe ween yourself off it. But some of you are like me...
Am I too cheap to pay for insurance? Yes.
Will I get insurance? Probably for the first couple months.
Do I have the phone for 6+ months? No.
If I don't have insurance, am I willing to drop $500+ on the latest phone? Sure. I guess I have to.

Jjday7 said:
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?
Click to expand...
Click to collapse
Hey, I got my daughter's Sidekick 4G through Wirefly and they offered some kind of insurance for like $70 up front or in monthly installments. And I do believe it covered accidents and theft. Check into it.

chrischoi said:
They are both worth it. DO NOT go with tie protection plan. They never keep up their end. It's pointless and it's money down the drain. With T-Mobile insurance and warranty... you get a phone... you damage it... there is a deductible. If it's the phone itself, the warranty covers it. Better to pay the deductible then retail of the phone. The phones aren't getting cheaper. You have to think MSRP.
I've been selling phones for dealers and corp for 5+ years. Insurance is a double edged sword. Yes it costs more monthly, yes it adds up and yes there is a deductible. So it's a gamble. Is it worth it? Yes. Is it worth it if nothing goes wrong with the phone? No. But that's the gamble.
Warranty... Personally I'll pass. I don't keep phones past the first year. The phone is covered by manufacturer warranty and I believe the carrier will handle the swap for you. You're paying for the second year in contract for the warranty part... So you pay it the first year when it's covered anyway.
Insurance covers everything... then there is a deductible. Anything happens to the phone, you make a claim and get one the next day. Handled by Asurion.
If you add up the monthly charge for insurance alone + the deductible... you're looking at about $250. If nothing happens and you keep your phone, then you paid insurance for nothing. But that's just insurance... that's how insurance works. If you break it, lose it or get it wet within the first couple months... pay the deductible and get a new one... was insurance worth it? Yes.
Next year... let's say something happens... you've been paying on insurance, pay the deductible. Could you maybe have bought the phone from someone else and saved a little coin? Yes.
It's basically good to have insurance if something happens in the first few months. I recommend putting it on at first and maybe ween yourself off it. But some of you are like me...
Am I too cheap to pay for insurance? Yes.
Will I get insurance? Probably for the first couple months.
Do I have the phone for 6+ months? No.
If I don't have insurance, am I willing to drop $500+ on the latest phone? Sure. I guess I have to.
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Click to collapse
yea i see where you are coming from. just wish i was in a different industry where my phone would not be exposed to so many elements.

Get the bundle. Sure it may be $7/month, but the insurance and warranty cover phones that you buy in the future too. (Even second hand phones)

rr5678 said:
Get the bundle. Sure it may be $7/month, but the insurance and warranty cover phones that you buy in the future too. (Even second hand phones)
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where do i find this information

Insurance

So I just ordered my nexus from expansys, in wondering what insurance people have bought if any, in case of loss or damage...what are some good ones
Sent from my HTC Sensation Z710e using XDA App

I'm wondering the same thing. I've seen people mention a company called "Squaretrade," but I don't know if they offer warranties for phones imported from another country into the U.S. I've been meaning to contact them about it but haven't had the chance yet.

I've heard cell phones can fall under personal property in a home insurance policy.
If you own a home I would check with your insurance company.

I have a little bit different question about insurance.
If I bricked my phone while flashing custom rom would I be able claim (accidental damage?)? I'm in UK, does anyone have any experience whith this type of claims? If yes, who was the insurance with?

Tmobile asurion insurance covers any phone you are using on the network. Just like the nexus one
Sent from my HTC Desire Z using Tapatalk

I use CUSC now for £5 a month, I can't comment on their service as I've never had to claim - there is a £50 excess fee for each claim

Flippy125 said:
Tmobile asurion insurance covers any phone you are using on the network. Just like the nexus one
Sent from my HTC Desire Z using Tapatalk
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Click to collapse
Interesting. Correct me if I'm wrong, but does Assurion replace your phone with another phone if something happens to yours? I'd much rather have insurance that gives me the value of the phone in money so I could get another Galaxy Nexus rather than some other phone if need be.

nyijedi said:
Interesting. Correct me if I'm wrong, but does Assurion replace your phone with another phone if something happens to yours? I'd much rather have insurance that gives me the value of the phone in money so I could get another Galaxy Nexus rather than some other phone if need be.
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My 1 experience with T-mo/Asurion was with my G2 having a screen issue, they replace it with the same device unless there are no more devices left (the phone is really old or way past EOL).
---------- Post added at 02:48 PM ---------- Previous post was at 02:47 PM ----------
rokfor2000 said:
I have a little bit different question about insurance.
If I bricked my phone while flashing custom rom would I be able claim (accidental damage?)? I'm in UK, does anyone have any experience whith this type of claims? If yes, who was the insurance with?
Click to expand...
Click to collapse
Not like it really matters. If you're going to take the high deductible of claiming accidental damage (much more expensive than lost/stolen), they will replace it. If they say they don't replace it from software things you did to it (for some reason...), you could just hit it with a hammer lol. Accidental damage is accidental damage.

If you are in the US I recommend SquareTrade

squaretrade - $95 for two years (after 35 dollar off cyber Monday coupon)
Sent from my HTC Vision using xda premium

martonikaj said:
My 1 experience with T-mo/Asurion was with my G2 having a screen issue, they replace it with the same device unless there are no more devices left (the phone is really old or way past EOL).
---------- Post added at 02:48 PM ---------- Previous post was at 02:47 PM ----------
Not like it really matters. If you're going to take the high deductible of claiming accidental damage (much more expensive than lost/stolen), they will replace it. If they say they don't replace it from software things you did to it (for some reason...), you could just hit it with a hammer lol. Accidental damage is accidental damage.
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Thats not accidental if you it on purpose.
Sent from my samsung gt i9250 which is in the wrong country.

rokfor2000 said:
I have a little bit different question about insurance.
If I bricked my phone while flashing custom rom would I be able claim (accidental damage?)
Click to expand...
Click to collapse
NO!
That's not accidental damage!

pukemon said:
Thats not accidental if you it on purpose.
Sent from my samsung gt i9250 which is in the wrong country.
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Click to collapse
Doesn't matter. User-caused damage is always a higher deductible than lost/stolen phone. "Accidental" is going to be anything you cause yourself that warrants a repair or exchange. They don't make a distinction between "accidental" and "purposeful" damage. You're paying for the coverage it doesn't matter.

does square trade cover loss or theft

pukemon said:
Thats not accidental if you it on purpose.
Sent from my samsung gt i9250 which is in the wrong country.
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Not on purpose if they can't prove it
Sent from my HTC Desire Z using Tapatalk

pukemon said:
Thats not accidental if you it on purpose.
Sent from my samsung gt i9250 which is in the wrong country.
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Where did "on purpose" come from? When I flash a new rom it is not my intention to damage the phone, I want to upgrade it. It is like saying that dropping a phone by accident == playing football with it because you didn't have a ball around. If you don't intend to damage it is not on purpose, it's by accident.
martonikaj said:
Doesn't matter. User-caused damage is always a higher deductible than lost/stolen phone. "Accidental" is going to be anything you cause yourself that warrants a repair or exchange. They don't make a distinction between "accidental" and "purposeful" damage. You're paying for the coverage it doesn't matter.
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My previous cover had £30 pounds excess no matter what happenes. My wife drowned her iPhone in lip gloss and it stopped working, they replaced it for £30 punds (the same cover). Since then they have changed the excess amounts to £100 for iPhones and £50 for everything else.
I am just curious if bricked the phone would it be treated the same as the one damaged by lip gloss? I can lose £50, but £500 is a bit too much.
Flippy125 said:
Not on purpose if they can't prove it
Sent from my HTC Desire Z using Tapatalk
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Click to collapse
Thinking about that I gues telling them I was flashing official google update (after such is released) should do the trick.
martonikaj said:
Not like it really matters. If you're going to take the high deductible of claiming accidental damage (much more expensive than lost/stolen), they will replace it. If they say they don't replace it from software things you did to it (for some reason...), you could just hit it with a hammer lol. Accidental damage is accidental damage.
Click to expand...
Click to collapse
Interesting idea, I haven't thought about that

wasya152 said:
does square trade cover loss or theft
Click to expand...
Click to collapse
No they don't. It seems they only cover damage to the phone. So if your phone is lost or stolen and you have square trade, you're screwed. This automatically disqualifies them for me.
For the person who recommended Asurion, you're setting yourself up for disappointment. If you file a claim on the Galaxy Nexus, YOU WILL NOT RECEIVE A GALAXY NEXUS. You will instead receive a phone they consider to be "comparable". Since you were talking about T-Mobile, I'd imagine they'd either send you an Amaze or a Galaxy S2, either of which I'd personally be upset about receiving. Especially considering the fact that even if you sold the phone they sent you, it still wouldn't be enough to cover the cost of a getting a new Galaxy Nexus. So you'd wind up paying a deductible of $130, then having to sell the phone they send you, then having to come out the pocket some more just to get the phone you already had.

I just had a T-mobile USA agent tell me otherwise. I HAD insurance for my Nexus One through them and removed the insurance 1 month ago. Now they will not (or can not) insure my Samsung Galaxy Nexus. Sucks.
I'm looking for alternatives... or maybe I'll try calling TMO again tomorrow and talk to another agent.

[Q] Has anyone tried the ZAGGSafe Smartphone Warranty?

I searched but don't see a similar thread. ZAGG is offering a two year smartphone warranty for $99 that covers unlocked phones, also covers water damage with a $59 deductable...I think it will be cheaper than paying monthly insurance premiums. Probably most savings if you will stay with your phone for ~2 years. Something to consider?
http://www.zagg.com/store/services/...gS2&spJobID=42818810&spReportId=NDI4MTg4MTAS1

This looks great. I'll have to check this out..
Sent from my SPH-D710 using xda premium

I would trust Squaretrade's amazing track-record over this. $125 for 2 years and it covers broken glass, drops, software/mechanical failure, water damage/immersion, etc...
http://www.squaretrade.com/pages/android-landing1
Edit: 10% off @squaretrade with coupon "TENFTEN" = $112 for 2 years
OR
Edit 2: $30 off @squaretrade with coupon "FF30" = $95 for 2 years

Random question, if my gps is really bad on my phone, can I go to sprint and switch it for a refurb even if I don't have TEP? It's about 7 months old.. or am I just pretty much screwed?

Apk07 said:
I would trust Squaretrade's amazing track-record over this. $125 for 2 years and it covers broken glass, drops, software/mechanical failure, water damage/immersion, etc...
http://www.squaretrade.com/pages/android-landing1
Edit: 10% off @squaretrade with coupon "TENFTEN" = $112 for 2 years
OR
Edit 2: $30 off @squaretrade with coupon "FF30" = $95 for 2 years
Click to expand...
Click to collapse
At first this looks pretty good, but it says issues caused by "normal use" and the ZAGG Safe coverage explicitly covers unlocked/jailbroken phones...seems like maybe a better deal if you're a crackflasher, like me.

jazzneel said:
Random question, if my gps is really bad on my phone, can I go to sprint and switch it for a refurb even if I don't have TEP? It's about 7 months old.. or am I just pretty much screwed?
Click to expand...
Click to collapse
It be tested and if it do not pass you can pay $35 and get a replacement
Sent from my SPH-D710 using xda premium

jazzneel said:
Random question, if my gps is really bad on my phone, can I go to sprint and switch it for a refurb even if I don't have TEP? It's about 7 months old.. or am I just pretty much screwed?
Click to expand...
Click to collapse
I would think that would be considered a hardware defect and should be covered under your Samsung warranty.

Problem is, I don't see anything about lost/stolen, which is covered in TEP.

luckychef28 said:
Problem is, I don't see anything about lost/stolen, which is covered in TEP.
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While that is true, this warranty for the price, is good enough for those of us that protect our phones and never ever lose em

luckychef28 said:
Problem is, I don't see anything about lost/stolen, which is covered in TEP.
Click to expand...
Click to collapse
I called and I guess it does NOT cover lost and stolen, sorta like Apple Care...otherwise seems solid....

Febby said:
While that is true, this warranty for the price, is good enough for those of us that protect our phones and never ever lose em
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Click to collapse
I've never lost a phone, just pointing out what may be a deciding factor in coverage for some. It would seem if you don't have a phone to send them, essentially, you won't be covered. I agree, it does look good for damage/defect, but I'd wait for a few hundred consumer reviews before taking the plunge.

[Q] Best insurance option in case my phone gets stolen or lost?

which insurance do you guys recommend for my new note 2 in case it gets stolen or lost?
also i got my daughter an iphone 5(i couldn't convince her to get the s3 instead), so i need insurance for it as well in case it is lost or stolen.
Thanks

I use Sprint's TEP. It's pretty good.... Expensive than others.

DarkManX4lf said:
I use Sprint's TEP. It's pretty good.... Expensive than others.
Click to expand...
Click to collapse
thanks i will check them out for my note 2, but i dont think they cover lost/stolen for the iphone 5.

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best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.

Squaretrade
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP

nerys71 said:
best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.
Click to expand...
Click to collapse
thanks i will check out worth ave group
waky02 said:
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP
Click to expand...
Click to collapse
i thought squaretrade doesn't cover lost or stolen?

Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium

devynbf said:
Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
It is $11 for the note 2...and the gps tracking is optional. If you don't set it up before hand it won't work. Not to mention most stolen phones are either imediately turned off or hard reset. (though I have talked to a few people that have found their phone this way)
Sent from my SPH-L900 using xda app-developers app

your right sorry
they do not

Sprints coverage has 2 parts. One is insurance and the other is tep. The insurance is from asurion, you pay 200 and they ship you a new phone and you get it by the next business day. The tep which is total equipment protection is used whenever you have a problem with your phone that isn't covered under warranty anymore. For example if your speaker goes out they will fix it for free or if like me your screen starts messing up they will get you a whole new phone. If not for that then I would have to take the Samsung warranty and they ask that you mail it to them, wait while they fix it and then they ship it back. It can take from 2 to 3 weeks. Sprint will still check your phone but fixing it will cost 35 or more I believe. I think its 8 for insurance and 5 for tep, but I believe the insurance used to be 6. Not quite sure about any of this as it is just off the top of my head. I do know that the 11 or 13 package has 2 parts.

I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II

MeetFace said:
I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II
Click to expand...
Click to collapse
best buy does not cover lost or stolen
Sent from my SPH-L900 using xda app-developers app

Best buy covers absolutely everything except lost or stolen. Unlimited claims and no deductible! They order you a new phone and give you a loaner If you need one. As far as lost or stolen, if you have their geek squad, there is a free app called locked And found that tracks where your phone is and takes pictures of what it sees with the front facing camera (a thiefs face maybe?) and reports to a website only you have access to.
For those who have the protection plan get a hold of your gsp# off your receipt because the app asks for it, or call best buy mobile.
Sent from my SPH-L900 using xda app-developers app

The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium

inmnbob said:
The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Not trying to be a argumentative but I don't think your complaints are valid.
1) I understand requiring you to return to the same store is not as convenient as possible... but creating the infrastructure to manage inter-store returns for loaner require technology investments which would surely increase the cost of insurance. Besides, most insurance programs don't even have this feature. It's inconvenient for travelers but making accomodations for such cases may not necessarily be worth the investment.
Also, loaners are temporary. To match your phone... and everyone else's, best buy must have at least one of every phone ever, for each store. (At least within the last two years). Do you expect them to open a new box everytime they dont have a matching loaner availabe?...assuming they even have them in stock?
As per your second complaint I don't know what the problem was, but bb doesn't automatically do replacements. .. instead will do repairs on fixable problems. Correct me but I believe that's what happened. They offered to do a repair but you wanted a replacement.
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
swyped all these spelling errors from my galaxy note 2

finalhit said:
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
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Click to collapse
its not even insurance. its a protection plan. similar, but not the same thing. i dont know if you can call it insurance fraud unless it is underwritten by an indemnity company.
that being said, you are correct, sir.

Sprint TEP + Kaspersky One, insurance and the ability to track, lock and wipe your phone.
You can also take pictures of the person using it.
It's win....

I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app

chuhsi said:
I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
How much you pay and what does ir cover?
Sent from my MASSIVE Galaxy Note® II...*

Warrenty question

I pay for the extra warrenty, and need info on how it works.
I cracked the screen on my gs3. If I take it back how much to fix/replace?
Also how much if I said I lost it? Since if same price I might as well keep.
Sent from my SPH-L710 using Tapatalk 2

Don't lie and say you kept it. That's fraud. Bite the bullet and pay the $150 for a replacement and that's if you have the TEP
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Vfan23 said:
Don't lie and say you kept it. That's fraud. Bite the bullet and pay the $150 for a replacement and that's if you have the TEP
Sent from my SPH-L710 using xda premium
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And I'm not sure about "lost" phones, but stolen phones will have their ESN flagged, so you wouldn't be able to sell it anyways (without screwing someone over on Craigslist). That, and there's a moral issue of not owning up to your mistakes and actually paying the price for them. The $150 deductible may seem like a lot, but the lesson that comes along with it is, in my opinion, worth more than that (whether it be from bricking your phone to dropping it in the toilet, there are lessons to be had).

aggro1 said:
I pay for the extra warrenty, and need info on how it works.
I cracked the screen on my gs3. If I take it back how much to fix/replace?
Also how much if I said I lost it? Since if same price I might as well keep.
Sent from my SPH-L710 using Tapatalk 2
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Click to collapse
If you say you lost it that is still on you. They will still charge you the $150.
If it's just the screen that is cracked do what I did. I bought a complete digitizer and screen on Amazon and came out a little less then $150. It was not that hard to replace.
Sent from my Freeza MC3 Stock Rooted Galaxy S3

Lost phones are ESN blacklisted 90% of the time. Very rarely the rep doesn't flag it. The only way to remove the flag is to call and say you've "found" it, then they request you send one of the device's back. If you don't return it they bill the off contract price of the phone to your account. Either pay the $150 and return the cracked device or cannibalize the front LCD assembly and repair yours and return the refurb, or PM tuscani1821 and see if he has any screens still available for the s3 he charges significantly less than anywhere else and less than the deductible.
☆SoA: Son's of Android™☆
I like to break stuff!

aggro1 said:
I pay for the extra warrenty, and need info on how it works.
I cracked the screen on my gs3. If I take it back how much to fix/replace?
Also how much if I said I lost it? Since if same price I might as well keep.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
You pay the insurance with sprint or you purchased extra warranty like through best buy? Please clear that up for me as I did not quite understand it clearly?
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