Help with Google Voice Voicemail!!!! - EVO 4G Q&A, Help & Troubleshooting

I am having an issue with Google Voicemail. I have setup my google phone number to pick up if I dont answer the call. But instead of a google voicemail I get complete silence. If I call my personal cell I get the google voicemail number, which makes no sense. Bottomline I would like for when people call my google voice number and I decline the call that the google voicemail would pick up instead of dead silence or one of my employees personal voicemails to pick up. Can anyone help?

Hi,
Did you setup call forwarding? Google has instructions for setting this up on the settings page.
Select activate Google voicemail on this phone.
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Google Voice Help?

I'm thinking about signing up for Google Voice, but it's telling me I either can use my current number or get a Google number and I have no idea which to pick. My main interest is Google Voicemail where I get transcripts, etc... but I don' want to miss out on the features that you get if you use a full Google voice number, even if I don't use them immediately and only use them at some point down the road.
Can I get a GV number, have my busy and unanswered call get forward to Google (for free on Sprint), and have the ability to in the future use my GV number for the other features as well?
Thanks.
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
nenn said:
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
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Click to collapse
So, I signup for GV and get the number, then call sprint (do I have to call them?) to setup a conditional forward of my number on Busy/Unanswered to my GV number.
Then when I'm using my phone, it's still using my normal Sprint number to dial and receive?
You don't need to call sprint at all. Signup for google voice. Confirm your cell number on google voice online. After everything is setup dial *28 then your gv number on your phone. All of your voicemails will go to google voice now. to deactivate it, dial *28 then gv phone number.
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
Sent from my PC36100 using XDA App
GV
GV can handle your voicemails without having GV take over your phone. You lose virtual voicemail, but you gain transcribed voicemails and the ability to listen to them online.
BmoreBadBoy said:
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
Sent from my PC36100 using XDA App
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Click to collapse
no it works, that just means that you wont be able to 'listen' in on a phone call and be able to pick up when someone is leaving a voicemail aka screening
or like the previous user above me said.... virtual voicemail
google voice is bad ass, i really like it.
if the 'broke' people or the folks who always buy prepaid was smart...they would just buy an android phone outright on ebay, craigslist or something and get a google voice number
i mean free calls anywhere in the US and text messaging?
damn near free phone.
i use it when i call phones who dont share same carrier... or low on minutes or whatever, etc etc.
the blocking a number feature is bomb too!!! not to mention dedicated voicemail greetings for each user/number

Google Voice with Sprint Integration without Texts through Gvoice

So you want Google Voice on your Evo but you don't want your texts to come through Google Voice. Well here is what you need to do to get this to work.
1,) Download Google Voice from the Android Market
2.) Open Google Voice and go ahead and set everything up the way you want. Sprint integration will be automatic there is no stopping this. Let it ride through but it will delete all your Sprint Voicemails so make sure you have nothing important.
3.) So now all your texts are coming through Google Voice and you are sitting there frantic. Well here is what you do to allow just voicemails to be handled.
4.) Go into you google voice account on your computer. You can get to the website through Google by searching Google Voice. You login is the same as your Gmail
5.) Go up in to the top right corner and click on the thing that looks like a gear and go to Voice Settings.
6.) You will see a page with your google voice number and your mobile number and then you have two options.
7.) You will see a link down by the edit and delete buttons and it should say activate Google voicemail on your phone. Click this and it should bring a screen up saying call a number which should be *28+your google voice number. You want to go into you call pad and call this number. This enables call forwarding to the voicemail if you hang up or don't answer a call. If successful you will hear two beeps and then it will hang up. You will now recieve your voicemails through Google Voice .
8.) Now to get rid of that pesky texting.
9)You will see a link next to the Sprint logo that says Disable Google Voice on your Sprint phone.
10.) You need to click this link but sometimes Google won't let you do it for around 15 min. Just be patient and check it again in about 15 min and click it.
11.) It will now say Enable Google Voice on your sprint phone. You should be good now and you will only receive voicemail's through Google Voice and your texts will resume through you MMS app.
12.) If you are rooted you can go ahead and delete the Sprint VVM app now.
There is my tutorial. I know there has been a good amount of debate on this topic and people getting pissed at google which I was too. They should have the option right below you number:
Receive Texts
Receive Voicemails
but of course they don't. Anyways enjoy stock texting and Google Voice voicemail.
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
evophonehome said:
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
Click to expand...
Click to collapse
You simply go down to deactivate Google voicemail on this phone and it will give you a number *38 to call. Once you call that it will beep twice and you can go back to using SprintVVM.

[Q] Google voicemail question

I have a question about google voicemail. I have finally decided to use it instead of the sprint voicemail. I activated from my browser(voicemail only I didn't integrate google voice) and dialed the long number it told me to dial. I tested it and it works but there are 2 things I noticed about it and I was wondering if there is any way to change them. I set google voice up to notify me via the status bar. When I pull down the notification and tap it, it takes me to the sms app. Is there anyway to change this so that it takes me to the google voice app without making google voice my default sms app? The second thing is that when I dial my voice mail from my phone by either pressing and holding the number 1 on the key pad or saying voicemail on the voice dialer, it calls the sprint voicemail and it tells me welcome to sprint voicemail and that I have not setup my voicemail. Is there anyway to get it to default to dialing my google voicemail instead? I know the google voicemail is working because when I dial my cell phone and it drops into voicemail I hear the greating I recorded. Also if I manually go to the voice app, the voice message is there and I can play it.
You can change what number you dial with 1 in call settings. Google Voice works best with the app.
Turn off text notifications in your Google Voice settings to get rid of the notification problem.

T-Mobile - Google Voice crashes when configuring voicemail

I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.
KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
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I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app
Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.
Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.
Thanks
Thank you so much! That worked perfectly!
It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.

Too Many Rings Google Voice Voicemail on AT&T Phone

I installed Google Voice on my AT&T HTC One X and installed the Google Voice App. I disabled the AT&T Visual Voicemail and AT&T Messages apps.
I add the cell number to my Google Voice account. I went through the process to enter the code to forward voicemail on my phone to my Google Voice number.
** I selected the option in Advanced Settings for the cell number to "go directly to Voicemail" in Google voice **
However, when I call my cell, it rings 5 times, then forwards to Google Voice, then rings 5 times before the Voicemail picks up, so it takes 10 or 11 rings to get to my voicemail!
I used a separate phone and called my Google Voice number directly and it takes 5 rings before voicemail picks up.
It seems that Google Voice for some reason isn't recognizing my cell as a forwarded to voicemail call and is treating it like a normal call.
Help!
You might want to ask this in the AT&T One X forum, this one is for Tegra 3.
BenPope said:
You might want to ask this in the AT&T One X forum, this one is for Tegra 3.
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Click to collapse
I think I figured it out. Since AT&T doesn't have "tight" GV integration, like Verizon, to activate you are essentially just forwarding the call. When the call comes in to GV, the number is not the number of the cell, but the number of the person calling, so GV doesn't know if this is a direct call or a forwarded call that was unanswered from the cell.
There's a simple solution but it only works because I'm not using my GV phone number for incoming calls. Just turn the Do Not Disturb feature on in GV and now all calls go direct to voicemail.
Moderator: You can move this to AT&T forum if you want.
jazee said:
I think I figured it out. Since AT&T doesn't have "tight" GV integration, like Verizon, to activate you are essentially just forwarding the call. When the call comes in to GV, the number is not the number of the cell, but the number of the person calling, so GV doesn't know if this is a direct call or a forwarded call that was unanswered from the cell.
There's a simple solution but it only works because I'm not using my GV phone number for incoming calls. Just turn the Do Not Disturb feature on in GV and now all calls go direct to voicemail.
Moderator: You can move this to AT&T forum if you want.
Click to expand...
Click to collapse
This works alright but GV does not pick up voicemail when Do Not Disturbe is turned on....at least this is what I am finding.

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