Develop Bugs

Resetting Voicemail

Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?

Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck

blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine

So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?

So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?

Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
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ok ok its something messed up with your voice mail, not the phone.
id call sprint.

In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse

You have to go to google voice and remove your phone and all should then work

dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.

nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
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Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH

Visual voicemail not working: voicemail text?

Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.

That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.

Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???

I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.

All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.

Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.

Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"

ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.

Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.

voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Click to expand...
Click to collapse
Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.

Voicemail Won't Pick Up

I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks

Anyone ???

There's a couple things you can try.
More Deactivation Codes
You can try some of the deactivation codes listed on this page. Particularly the *730 and *740 ones.
Did you happen to "integrate" your Sprint/Google Voice? This could have happened at the Google Voice webpage, or when you installed the Google Voice app. If you didn't click "Skip" on the first page of the wizard, it automatically integrates your number. I think you need to do more than a disabling of Google Voice by removing that integration. More info may be helpful here.
The other thought I have is checking what you have set under Settings->Call settings. Do you have "My Carrier" chosen for the Voicemail service option?
Maybe a call to Sprint to have your voicemail re-provisioned would help if nothing else works. I know some people have had luck by sending a message to [email protected] or something similar.
Hope some of this helps.
chrismgan said:
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Click to expand...
Click to collapse

I did integrate Sprint/Google Voice, but I'm pretty sure I've deactivated it. I have tried all the deactivate codes on the page you linked. Thanks

Problems with google voice on CM7 Droid Incredible

My gf's phone has been having some issues with google voice for awhile now. She's always wanted the stock incredible VVM back, but no one's ever been able to find it on other forums. If anyone has the stock VVM for the phone, I think she would like that better.
If not...
Her issue is that whenever someone calls her phone it always has different responses. Some people call and say the number is unavailable, others say it asks for her subscriber number. I've called three times now and i've had those two errors along with one that actually got through. The problem is that she isn't receiving all her calls, which anyone on this forum can attest that this is a MAJOR issue, especially while she hunts for jobs. If ANYONE can figure out a solution to this problem it would be awesome. I've searched the web for weeks trying to find a solution or even an alternate VVM, but I haven't had any luck.
I just need to figure out one of the following:
- how to get back stock Incredible VVM
- how to fix or permanently get rid of google voice
- find an alternative VVM that works decently and can get past this google voice issue.
Any help would be appreciated...
Phone is Verizon Droid Incredible running CM7 version 7.0.3-inc

What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?

SlimSnoopOS said:
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
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Click to collapse
thanks that got rid of it. i also found how to set it back to the carrier voicemail like you said. i like google voice, but that problem not being able to receive calls 50% of the time just kills the functionality of a phone almost. i wish i knew the deeper problem of it so i could make it fully functional. thanks though, this fix will work for now.

Not a problem, sucks that you had that issue arise. Glad I could help.

Google Voice Question

Currently I have a google voice number and a regular Sprint number, I know when you create your google voice number you can do the integration where Google will use your current Sprint number, which sounds cool in theory, but I heard a lot of issues with doing this, the main one, not getting MMS anymore, and some missed VMs etc...
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible? Is this what that install option on the phone does? Once I do the integration can you unlink it?

I'm not sure about the setup you desire, but I think for Google Voice to handle voicemail for your Sprint number, you are going to need to do the integration.
I integrated shortly after the option became available. Google Voice itself will not handle MMS messages, but you will still receive them on the phone -- just not in the GV app. That works fine for me. I haven't had any issues with missing voicemails or otherwise.
Once you do the integration, you have a period of time to decide whether to keep it or not. After that time expires, your old Google Voice number is removed. I think that's 90 days.

RubenRybnik said:
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible?
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Click to collapse
Yes it is and this is my setup. Install the app and when you are setting it up it will ask you if you want to integrate, you will press next if so. If not and just want the regular google voice setup just press skip. Do this, press skip. Then link your google account, setup which calls you want google voice to handle and then finish..you're done.

Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls

RubenRybnik said:
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
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You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...

Cyclonut said:
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
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Yea tried that, for some reason the phone never rings when I call myself via chrome Google voice on the PC, txts do go through however, odd
Sent from my SPH-D710 using Tapatalk 2 Beta-3

You actually want to SKIP integration.
I have mine setup so that you can call my google voice # or Sprint # and both ring on my phone.
If you integrate (during the app setup) you turn your Sprint number into your GV #.
To fix this you need to login to google voice and there is a setting to (basically un-link) the GV # from your sprint #.
Uninstall and reinstall the app on the phone, this time skip integration.
Hope this helps.

if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal

js2shanks said:
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
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Click to collapse
That's exactly what I use it for too.... Think I got it all setup, still can't call my sprint number from my google voice number in a browser however, don't know what's up with that, but think everything else is working.