I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.
KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
Sent from my SGH-T999 using xda app-developers app
I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app
Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.
Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.
Thanks
Thank you so much! That worked perfectly!
It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.
Related
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine
So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Click to expand...
Click to collapse
ok ok its something messed up with your voice mail, not the phone.
id call sprint.
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
You have to go to google voice and remove your phone and all should then work
dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.
nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Click to expand...
Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Anyone ???
There's a couple things you can try.
More Deactivation Codes
You can try some of the deactivation codes listed on this page. Particularly the *730 and *740 ones.
Did you happen to "integrate" your Sprint/Google Voice? This could have happened at the Google Voice webpage, or when you installed the Google Voice app. If you didn't click "Skip" on the first page of the wizard, it automatically integrates your number. I think you need to do more than a disabling of Google Voice by removing that integration. More info may be helpful here.
The other thought I have is checking what you have set under Settings->Call settings. Do you have "My Carrier" chosen for the Voicemail service option?
Maybe a call to Sprint to have your voicemail re-provisioned would help if nothing else works. I know some people have had luck by sending a message to [email protected] or something similar.
Hope some of this helps.
chrismgan said:
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Click to expand...
Click to collapse
I did integrate Sprint/Google Voice, but I'm pretty sure I've deactivated it. I have tried all the deactivate codes on the page you linked. Thanks
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.
Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.
I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"
After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
Click to expand...
Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
Click to expand...
Click to collapse
Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Click to expand...
Click to collapse
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
Click to expand...
Click to collapse
Absolutely.. It's a free feature with any 4G smartphone plan.
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
Click to expand...
Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.
I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
Click to expand...
Click to collapse
ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!
I am not getting any voicemails on Google voice. I have Google Voice selected for "Voicemail service" and I am running Wicked V2. I have never used Google voice before so I don't know if its Wicked or what. When I get a voicemail I get a notification saying that I have a new voicemail and when I tap the notification it dials to my voicemail over the phone. When I have a voicemail and open Google Voice, there is nothing in my inbox or under voicemail even after I refresh it.
if you log in to gvoice thru your web browser on your computer, in the settings it'll give you a forwarding code to type into your phone's dialer
sdmark said:
if you log in to gvoice thru your web browser on your computer, in the settings it'll give you a forwarding code to type into your phone's dialer
Click to expand...
Click to collapse
Thanks. They should have that info in their app.
I concur. I'm wondering if it has something to do with the phone itself. In the past I never had to set it up this way
Sent from my SGH-M919 using Tapatalk 2
I figured out on my own after fumbling through the call settings then additional settings. Figured it out and it worked. 3 weeks layer I began to not get gv mails again.... Somehow the call forwarding reset itself to tmo voice mail. I called them and had them disable my vm feature and gv is back to normal fwiw
Sent from my SGH-M919 using xda premium
I managed to find the forwarding settings myself as well. Now I created a contact with Google's voice mail number because it was such a pain to find on their site. I'll be watching to see if it flips back to T-mobile.
Sent from my SGH-M919 using xda app-developers app
I got mine to work.. finally as well.. but.. i still get my voicemail in Tmobile voicemail and Google voice.. weird.. but.. it works, lol
The fix I used on my phone and works is to insert the following MMI code into your dialer as well as ensuring Google voice is selected as your voice mail **004*1412532****# (insert your Google Voice number after the *after the 004 and insert a # after your number. A message should come up on your phone saying the change was successful. This will also change your forward settings phone numbers as well
Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.
sdamark said:
Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.
Click to expand...
Click to collapse
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk
dottat said:
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".
sdamark said:
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".
Click to expand...
Click to collapse
You only need one forwarding number so now you are probably all screwed up. I have two family members i fixed after they enabled advanced calling. Trust me when i say it, advanced calling is not the problem. The fact it cleared your call forwarding voicemail is to blame. Look up your google voice forwarding setup in your google voice settings using a pc browser. Dial *73 and hit call. Then dial the *71 thats in your google voice setup and nothing else!
http://www.verizonwireless.com/support/knowledge-base-17268/
Sent from my Nexus 6 using Tapatalk
***EDIT*** Resolved -
With Google Voice there are 2 numbers.
One to call and check your voicemail, and the second is the number you forward missed calls to.
The first one is very easy to find, it's posted all over when you log in.
The second one, however, is buried so deep in it took forever for me to find.
Once I forwarded to the correct number, all works great.
PS, Thanks Doug for your help.
Would someone be able to do a step by step for me?
I have tried absolutely everything.
SnoStorm said:
Would someone be able to do a step by step for me?
I have tried absolutely everything.
Click to expand...
Click to collapse
Just to fix your Google voicemail?
Make sure when you login to get the phone number you need to dial in phone to activate google voice that you are logged into Google Voice via your PC web browser. It's in settings.
google.com/voice
click the gear in the upper right hand corner. Middle of the screen there's either "activate voicemail" or "deactivate voicemail" You can click that to toggle between the clear all forwarding (*73) and whatever number your phone needs to activate voicemail. THAT is the only number you should dial on your phone to activate it.
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