Develop Bugs

Anybody here work for T-Mobile U.K?

I need to check something about the VarioII on T-Mobile in U.K. If anybody works for T-Mobile U.K please PM me.

yeah... me too... there is much to discuss

What do you need to know Wam7? Is it anything us Vario II owners might know?

Well I got 2 question and 1 favour. You may probably know the answer to the questions. I am planning on defecting from Orange but wanted to know if:
1)T-Mobile has stated any intentions as regard to WM6 on their devices.
2)Does the HSDPA come on the WnW or do you have to have WnW + or the MAx

I emailed T-Mob Uk about the WM6 issue last week:
Mobile USA is going to announce on Monday that it will be offering it's users of Windows mobile 5 devices a downloadable upgrade to Windows Mobile 6. Can you tell me if this will be available also in the UK?
This is the link to the story:
http://www.infoworld.com/article/07/02/12/HNmstoutswinmobile6_1.html
thank you
and this is the reply I received:
Thank you for your email about upgrading to windows mobile 6.
At present we do not have any WM6 devices for sale yet and have no support for it as an operating system. As such no decision has yet been made on wether or not we will be offering upgrades to this for our current WM5 devices.
T-Mobile USA is a separate company to T-Mobile UK so even if they do announce upgrades for their devices it doesn't not automatically mean that we will as well I'm afraid. For the moment all you can do is wait. Once we do launch any WM6 devices I will be able to give you a definite answer on upgrading.
I'm sorry I could not give you a clearer answer at this time. If you have any further queries please don't hesitate to contact us again.
Kind regards

As above, there has been no announcement about WM6 yet (and not even one about AKU3!). No word about WM6 you can understand but not even a commitment to an AKU is a bit silly.
I spoke to them a while ago and was told that if they consider it offers sufficient functionality improvements they might offer it - otherwise they wouldn't release it.
I also spoke to someone at T-Mob the other day about HSDPA. I'm on the £7.50 a month deal (although I still get 2GB a month rather than 1GB as I signed up before they changed the WnW plans ) and was told that standard WnW has a top rated speed of 1.8 megabits per sec which is HSDPA speeds. I have been able to get 1.2 tops when doing a speed test so it looks like it is enabled by default as I've never had to ring them and say "Oi, add it!"

I am also on W+W standard and my WM6 seems to connect to HSDPA when required without any phone call to T-Mob required.
Having said that, when I did try to call a couple of months back to get it turned on I had difficulty finding anyone who knew what the hell I was talking about, so as far as I am aware it hasnt been specially enabled on my phone/account.

Im on the standard web n walk and get hsdpa speeds. However, a friend recently got a vario ii on a standard web n walk and was told by t-mobile that he would need to either upgrade to wnw plus or increase the contract term from 12 months to 18 months before they enabled it for him.
Confusingly, it would seem he has got it enabled anyway as he can download at aver 1mbit.
Best to give them a ring I think.

That's exactly what happened to me - was told that the standard WnW package didn't include HSDPA so I emailed the CS and complained.
I now have it on.
However, it *is* technically possible, that I hadn't enabled it on the ROM.
But I'm not going to make that public or people will think I'm a n00b ;-)
----Edit----
Doh!

the MDA vario is capped at 1.8mb/s and the highest speeds i have reached is 1.2mb/s. i read one some reviews that HSDPA is enabled on the phone, therefore you get them speeds reguardless on which tariff you are on. Whe i got my phone on contract they told me i would get the HSDPA speeds on this phone and i wouldnt cost a thing extra.

Well I've all but defected over to T-mobile to enjoy the wonderful bounties of un metered data via WnW. I did see the 'H' replace the 3G icon a few times but when I did a speed test via dslreports I normally got around 380kb/s which I thought must be 3G speeds. (I did enable it on the phone via HTweakC)
When I did call T-mobile they told me it was not enabled on my account and I would have to upgrade to the Web n Walk plus to get it on. Hmm.
edit: On doing a few more tests using the 600k file test I am getting ~600 kbit/sec which is definitely not 3G speeds so I must assume that I am indeed getting HSDPA without it being enable on my account. I'm not complaining.

Wam7 said:
On doing a few more tests using the 600k file test I am getting ~600 kbit/sec which is definitely not 3G speeds so I must assume that I am indeed getting HSDPA without it being enable on my account. I'm not complaining.
Click to expand...
Click to collapse
I've been on the basic WnW since last december, and i've been able to get HSDPA speeds up to 1.2mb
What i can tell you from experience working for both T-Mob and Orange in the past is that the mast you connect to only has a finite number of timeslots, each timeslot will allow for a certain amount of bandwidth.
If you are in an area where lots of people are connecting you will get a much poorer bandwidth than on a mast which is quiet, so although you get the HSDPA icon, its not always possible to achieve 1.2mb throughput.

Tmobile changed there web and walk plans around dec 06,
Originaly you could "request" hpsda on there standard W'n'W package by asking for 325k upload to be enabled.
Since the W'n'W package changes they are only ment to give you hpsda speeds on all but the cheapest option.
Imp

Well I can definitely confirm that I have HSDPA on my standard WnW package. In my area the most I get is ~800 kbps. I am not sure why this is as according to everybody I have spoken to it is not enabled on my account. I'll put it down to the power of the phone.

fwiw, i am meant to be on w'n'w+ as of last saturday (though it doesn't show on my account and the guy had no idea what it was or how to do it)
and i'm getting 800kbps according to dslreports test.
i'm not sure how they enforce the differences, if anyone could be so kind as to inform me - though i presume it's throttling or somesuch as the differences between plus and max is using voip and instant messaging
edit: though last night i installed the 1.4 radio rom and now get 1.2mbps all the time

How can I get internet speed 7.2Mb?

Is there any rom or program can make the internet speed on HTC DIMOND 7.2mb instead of 3.6mb?
Thanks very much.

you need a service provider that will provide 7.2mbps in your area (not many provide that atm in UK, but i know orange are expanding it up to 7.2 over the next year) either vodaphone uk or t-mobile uk do it, google it as it depends on your areas coverage.

JanDaMan said:
you need a service provider that will provide 7.2mbps in your area (not many provide that atm in UK, but i know orange are expanding it up to 7.2 over the next year) either vodaphone uk or t-mobile uk do it, google it as it depends on your areas coverage.
Click to expand...
Click to collapse
vodafone is already 7.2mbps and three are gonna do it before christmas if they cant they are definattely gonna do it on the first quarter of 2009

Unfortunately, saying that the diamond(or any device using the 3G network) is capable of 7.2mbps is not really correct. Sure, the device itself is very much capable of receiving data at these speeds but the latency in the network itself will never provide that speed, unless perhaps you're sitting three feet from a transmitter...
Basically, even though you're paying for "7.2mbps" you'll never see those speeds in real life...
Oh, and I don't really think that this question belongs in the "Diamond ROM development" section.

7.2 long long way away dude. i have tried vodafone 7.2 from many different locations and using a 7.2 mbps modem the best i have achived is maybe 3mbps but not a solid speed, avrage speed is about 1-2mbps, so 7.2bmps true speed will be achived when, the networks advertise 48Mbps lol.
anyway you dont need that speed on the phone, 1mb is enough mos of the times,
unless you want to stream HD media..

Guys...7.2 is obviously a "dream" for me...considering I'm still with the "E" = Edge under my local ISP DIGI MALAYSIA! Argh!!
and sometimes i can't get 90% of the EDGE speed too

Can i just add to this... MOST servers do not upload more than 1mb/sec.. so how do you expect to download @7.2mb... Not possible, until servers start to upload at those speed you are not going to be able to download @7.2......do you believe mobiles would be fast than a fixed line... Yrs from that happening I'm afraid...!

fyew-jit-tiv said:
Can i just add to this... MOST servers do not upload more than 1mb/sec.. so how do you expect to download @7.2mb... Not possible, until servers start to upload at those speed you are not going to be able to download @7.2......do you believe mobiles would be fast than a fixed line... Yrs from that happening I'm afraid...!
Click to expand...
Click to collapse
mine is comparable with my broadband actually. obviously the rendering on my firefox is faster but the phone is not that far behind on less demanding web pages

I here provide the Tips & free software site http://www.vclcomponents.com/s/0__/need_for_speed_undercover_htc_diamond for increase the Internet speed of the HTC..Then check the speed of the Internet using the site http://www.ip-details.com/internet-speed-test/ in the Mobile Browser.

The only way you'll ever get 7.2mps is by sitting on the mast, at 3am with no one trying to use a mobile in the surrounding 25 mile radius.
Oh, and 3 are not going to have 7.2 before christmas. We've had them in at work today and they're having to talk nicely with T-Mobile so they can improve their network coverage. They have 3.6mps, quote 2.8mps as an average but they want to get away from "HSDPA" as they know it'll never work properly on their network.
... They did however quote by 2010, they should have 14.4mbps
... Now thats a pipe dream...

Alasio said:
The only way you'll ever get 7.2mps is by sitting on the mast, at 3am with no one trying to use a mobile in the surrounding 25 mile radius.
Oh, and 3 are not going to have 7.2 before christmas. We've had them in at work today and they're having to talk nicely with T-Mobile so they can improve their network coverage. They have 3.6mps, quote 2.8mps as an average but they want to get away from "HSDPA" as they know it'll never work properly on their network.
... They did however quote by 2010, they should have 14.4mbps
... Now thats a pipe dream...
Click to expand...
Click to collapse
hi,
In Denmark, they already started with the 16 Mbit on 3 network, but as we all know, it is not practical. it is just teoritical.

lomo2002 said:
hi,
In Denmark, they already started with the 16 Mbit on 3 network, but as we all know, it is not practical. it is just teoritical.
Click to expand...
Click to collapse
You guys on the continent get the best... Higher speed home bband connections, the UK average being <8mps, there's more money pumped into the development of the mobile networks including city-wide WiFi and we just get screwed.
3 claimed today in their presentation to have 14.4mps under testing inside certain cells in the UK, but didn't seemingly know where. That coupled with the Virgin Media testing of their 200mps connection, well... Will wait to see...
The only "decent" connection in the UK (personal experience) is T-Mobile as their parent company have pumped the most money into cell development but still its completely lacking. Look at the current Orange & T-Mobile merger that's on / off... 3 in the UK have so little 3G coverage they have had to make a deal with T-Mobile so they can use their backbone and masts for transmitting their signal, else they're never going to get anywhere with signal coverage.
But either way, the lack of cells in the UK coupled with a poor backbone simply means that speeds are too unstable in the UK to ever get the full 7.2mps stable.

Actually the all the tier one UK networks (Vodafone, O2, Orange, T-Mobile) support 7.2 in various locations around the country - the issue we will always have is contention.
The certainly won't admit it but only the first 6 or 7 connections to a mast have any chance of reaching 7.2 - after that it drops off dramatically. When you get up to 30 then your down to GPRS speeds. As someone pointed out, the only way to reach anywhere close to the potential 7.2 is to sit under a mast a 3AM and hope that no one else in the vicinity is online too.
T-Mobile, Orange and 3 will always win out when it comes to contention as they run on an 1800 MHZ network as they came late to the game in the UK. 1800 has a shorter range and therefore T-Mobile put up many more masts to compensate - 3 for every one mast that Vodafone put up on the older 900MHZ network. The Vodafone network will punch out much further from the mast which works better in more isolated areas but in urban or densely populated areas, T-Mobile's 3 masts to Vodafone or O2's 1 mast will always give a better experience.
At the end of the day its swings and roundabouts and experiences are so localised that its not worth swapping networks to improve speed unless you intend to stay always in the same location and never go out the front door.
I've been using mobile data on all four networks all over the UK over the last few years and the only thing I can guarantee is that Orange (which has stupidly been my sole personal network provider for over 15 years) will always be the worst of the lot!!!
Their data network is honestly shocking and with all the outages I've experienced this year I would say that the network is really struggling - actually I think most of them are going that way - and it will be a relief if they do actually join forces with T-Mobile.
Anyway this rant has been building up for some time - anyone else experienced the networks performance getting worse this year particularly?
I blame all the new iPhone users myself!!! LOL

Alasio said:
... 3 in the UK have so little 3G coverage they have had to make a deal with T-Mobile so they can use their backbone and masts for transmitting their signal, else they're never going to get anywhere with signal coverage.
Click to expand...
Click to collapse
Actually it was announced recently that 3 have the most comprehensive data coverage in the UK at the moment!

Yeah sorry, you'll probably never see 7.2Mb, just like you never get full internet speed it's always 'up to xxMb'
If you live near a mast then yeah signal should be good but probably 5-6Mb at most you would get. (If)

You can follow the tips in the site tips to speed up 7.2mb interent for increasing the speed of the Internet then you can check the Speed in the site http://www.ip-details.com/internet-speed-test/Internet Speed Testyou will know the Difference.

Your tips are useful...

t-mobile internet spped - capped?

hello
I am not to sure if i am capped.
I have full 4 bars of hsdpa and download speed (speedtest.net app) never goes
more than 356kbps and upload 122kbps.
spoke to t-mobs customer services number of times, steel cannot get faster downloads.
when i put O2 sim - download goes up to 2445kbps and 1120 up
what is going on?

could just be that the local cell simply does not have the capacity.....
i know the old sims used to be locked to 3G and you had to request HSDPA to be added, but they should all be fully enabled now.

but it shows full 4 bars hsdps.
will try elswere and report back

i just did a quick test to compare and i have 3bars n H
nd the results are: 607kbps/350kbps

3 bars here and get 1498kbs down and 411kbs upload... that's T-Mobile UK and that is with the speedtest.net Android App... however the web site via the browser gives me a lot less - as low as 200kbs down.

ring 150 and kindly ask them to re-provision your sim as it looks like you are being capped at 384kbps. Which if I am right means you do not had HSDPA enabled on your account. Though it could just be down to congestion / coverage in your area.
This used to happen a long while ago when the introduced HSDPA enabled phones, people bought them, but their accounts weren't updated so they were not getting what they paid for.

beaker656 said:
ring 150 and kindly ask them to re-provision your sim as it looks like you are being capped at 384kbps. Which if I am right means you do not had HSDPA enabled on your account. Though it could just be down to congestion / coverage in your area.
This used to happen a long while ago when the introduced HSDPA enabled phones, people bought them, but their accounts weren't updated so they were not getting what they paid for.
Click to expand...
Click to collapse
spoke to 150 and it seems there no restriction on service, but they got me on system as nokia n900 user
i been told the problem could be with my service while PAC number being transfered over yesterday and today.
i think a will call them tonight and ask for re-provision sim
if no luck after that - contract will be canceled (still on 14 day cooling off period)

arnx said:
spoke to 150 and it seems there no restriction on service, but they got me on system as nokia n900 user
i been told the problem could be with my service while PAC number being transfered over yesterday and today.
i think a will call them tonight and ask for re-provision sim
if no luck after that - contract will be canceled (still on 14 day cooling off period)
Click to expand...
Click to collapse
I spent ages with this same problem. I spoke to customer services at T-Mobile and said there was no such speed increase they could give me. I was really confused by this because I travel about quite a bit but only ever got a 350kbps connection.
What you need to do is speak to Technical Support at T-Mobile. Tell them that your only receiving 3G speeds of 350Kbps (or what ever basic 3g speeds are) and that you should be receiving HSDPA speeds. If you sound like you know what your talking about you'll get put through to a proper techy who will then be able to update your account and activate HSDPA speeds.
As soon as I had mine done my speeds went from 350-ish Kbps to 1900Kbps and beyond
Dial 150 now!!

Count yourself lucky i work in the middle of a town full of students, lucky to get 3G or H between the hours of 9am and 5pm.
Today all ive had is GPRS for data. Network capacity in Torquay sucks big time.

Ramedge said:
I spent ages with this same problem. I spoke to customer services at T-Mobile and said there was no such speed increase they could give me. I was really confused by this because I travel about quite a bit but only ever got a 350kbps connection.
What you need to do is speak to Technical Support at T-Mobile. Tell them that your only receiving 3G speeds of 350Kbps (or what ever basic 3g speeds are) and that you should be receiving HSDPA speeds. If you sound like you know what your talking about you'll get put through to a proper techy who will then be able to update your account and activate HSDPA speeds.
As soon as I had mine done my speeds went from 350-ish Kbps to 1900Kbps and beyond
Dial 150 now!!
Click to expand...
Click to collapse
thanks
glad to hear that this can be resolved

I got 311kbps download speed and 389kbps upload speed at 2 pm. I took the test again at 5:45 pm using SpeedTest and it shows 1833kbps download speed and 553 upload speed. Same place same full bars (HSPA). Not sure whether the difference is due to peak times etc but glad to know that mine is not capped

Can someone help me with this?
I get about 300k with 3G and 600k with HSDPA. A quick internet search shows that HSDPA should give me something in the region of 1.8Mb-4.5Mb download and 3G should give me something in the region of 614k (which is what HDSPA at the moment is for me).
I've phoned tech support and they deny that there's a problem, while they agree that my speed is much lower than it should be (especially since I live in Birmingham City Centre an area which HSDPA coverage is marked as "excellent") they claim that there is nothing wrong that they can think of.
I was told to take the phone to a T-Mobile store to check my settings (I have been ill so haven't been) and was told that if it wasn't the settings that were the problem I would have to send the phone off for repair, with no replacement given (not only no replacement, I would have to pay for postage to send my phone to T-Mobile). I'm not on the 14 day cooling period (was a firster, 26/03/09) and NEVER had this problem on my G1 =/
Is it worth me phoning up tech support again?

At least you can get something. I dont have enough signal to send a text in most parts of my house.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Woh... I just tried this on T-Mobile and I got 1868 / 526.
Looks like Portsmouth is the place to be!
[edit] oops, 21:25 is probably a low usage time.

DuncUK said:
Woh... I just tried this on T-Mobile and I got 1868 / 526.
Looks like Portsmouth is the place to be!
[edit] oops, 21:25 is probably a low usage time.
Click to expand...
Click to collapse
21:29 and I'm getting 287/258 on HSDPA

just spoke to 150 and there nothing they can do for me
there noting can be added to my account (hsdpa), web and walk and 3g enabled,asked to enable hsdpa but been told in automaticly applied.
shows 4 bars hsdpa but download stuck at 355.
really pissed off.

Well, I'm in Southampton now and it is 11:16am:
1639 / 425
Then again, I just checked the settings panel of speedtest and it claims to be using the "London" server... located 0.86 miles away(?!?)

t mobile data plan web n walk 360kbs hsdpa

Hi All
I was never a t-mobile fan but they offerd me a deal was not bad, 35 pm 18 mnth desire free and unlimited internet , but the internet under web n walk is is very slow , after 4 phone call to t mob , looking at my account checked all the settings i cant get over 360kbs on HSDPA , which is stupidly slow and i it seems that i have to pay for a booster to get my speed up.
As per tru call centre experiance I get different reasons every time i cal,l 1 person said that ur data setting are not right our end, the other said that i have fixed it , another said " nah sorry that ur speed ".
Has any 1 else experianced this or can i change anything on my phone to enable HSDPA " I get the H sign" as it feels like 3g speed.

the great wizard said:
Hi All
I was never a t-mobile fan but they offerd me a deal was not bad, 35 pm 18 mnth desire free and unlimited internet , but the internet under web n walk is is very slow , after 4 phone call to t mob , looking at my account checked all the settings i cant get over 360kbs on HSDPA , which is stupidly slow and i it seems that i have to pay for a booster to get my speed up.
As per tru call centre experiance I get different reasons every time i cal,l 1 person said that ur data setting are not right our end, the other said that i have fixed it , another said " nah sorry that ur speed ".
Has any 1 else experianced this or can i change anything on my phone to enable HSDPA " I get the H sign" as it feels like 3g speed.
Click to expand...
Click to collapse
Since T-Mobile adopted their "Unlimited internet" plans for Android etc contracts, they have reduced their speeds. I spoke with one of their technical support teams who confirmed it.
If you pay extra and get Web n Walk Max (usually only available on business tarrifs now) you will get full speed.
Its poo! Me and my brother had the same issue

i got around 900 at one point on 3g, recently only been getting around 500 though. On t-mobile 35 month plan too.

I get about 500kbps on H. This is quick enough for me for a mobile device! Pages load up very quickly. I can understand the need to ration the bandwidth on a cellular service, especially when the tariffs are so cheap (I pay £10 a month for unlimited internet, 100 mins, unlimited landlines).

Ok, I had the same problem..data capped at 356K.
I phoned T-Mobile and found they had the wrong phone registered to my account. they had a Nokia something not the desire.
As soon as the lady the other end change it to the correct phone (apparently thier system works this way) I got full HSDPA speeds - well 2.8M but better than before.
Seems that the shop i got the phone from (Movbilephonesdirect) just register any old phone to your SIM.

just done a test. getting 1.78mbps down and 0.38 up on H. still on original g1 android plan as only upgraded phone.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

jonnobright said:
Ok, I had the same problem..data capped at 356K.
I phoned T-Mobile and found they had the wrong phone registered to my account. they had a Nokia something not the desire.
As soon as the lady the other end change it to the correct phone (apparently thier system works this way) I got full HSDPA speeds - well 2.8M but better than before.
Seems that the shop i got the phone from (Movbilephonesdirect) just register any old phone to your SIM.
Click to expand...
Click to collapse
Had same problem - t-mobile could not get full speed even after changing phone on system, Canceled t-mobile contract due to could not get more than 360kbps.
i will begetting on vodafone now.

I had this problem, they told me to take it to the T-Mobile store to check it.
So I go 5 minutes down the road, albeit "Truley" in the city centre.
Do a speedcheck at the store and I'm getting 1.8mb
It seems their internet coverage is very hit and miss (either that or because I'm usually doing my speedchecks indoors )

I'm getting two different reading! In my area I can pick up full bar with HSDPA. Using speedtest app, I only get 360Kbps on HSDPA max. but when I go the browser and check speedtest in www.mobilespeedtest.com I get on average 2686Kbps using 1MB test. who is right?
I called up t-mobile before I done the test on www.mobilespreedtest.com. to complain about getting 360kbps, they done all the routing checked:which are checking my htc desire is register to my sim card, my present area postcard can pick up 3G&HSPDA, switching it to GMS only, than WCDMA only, take out the battery, and sim card, rebooting it etc but no luck after I test the speed again in speedtest app. at the end all they can say was the phone is new and they don't have the configuration setting on their system to assist me at this present time!
can someone else test their speed at www.mobilespeedtest.com pls, and compare it to speedtest app if you have that installed.

blackfox888 said:
I'm getting two different reading! In my area I can pick up full bar with HSDPA. Using speedtest app, I only get 360Kbps on HSDPA max. but when I go the browser and check speedtest in www.mobilespeedtest.com I get on average 2686Kbps using 1MB test. who is right?
I called up t-mobile before I done the test on www.mobilespreedtest.com. to complain about getting 360kbps, they done all the routing checked:which are checking my htc desire is register to my sim card, my present area postcard can pick up 3G&HSPDA, switching it to GMS only, than WCDMA only, take out the battery, and sim card, rebooting it etc but no luck after I test the speed again in speedtest app. at the end all they can say was the phone is new and they don't have the configuration setting on their system to assist me at this present time!
can someone else test their speed at www.mobilespeedtest.com pls.
Click to expand...
Click to collapse
I am on t-moile based in manchester and this is my speed test on a 2mb file with H connection

ragmanchu said:
this is my speed test on a 2mb file with H connection
Click to expand...
Click to collapse
do you have speedtest app intalled? to compare reading.

blackfox888 said:
do you have speedtest app intalled? to compare reading.
Click to expand...
Click to collapse
1.85Mbps with speedtest.net app

For all people on T-Mobile receiving speeds of around 360kbps on HSDPA connections:
You need to dial 150, select technical support. Tell the operator that you are only receiving 3g speeds of around 360Kbps in HSDPA location. You must advise the operator that you have done speed tests that reflect this.
They should then upgrade your account to receive HSDPA speeds.
The reason you only get 360Kbps is because you are on Web 'N' Walk which is a handset only broadband service.
T-Mobile are generally more than happy to upgrade the account to receive the higher speeds. Just make sure you speak to technical support and not customer services as they will not have a clue about this.

mine on Mobile speed test says 889kbps
Did the 1mb test and it says 2740kbps which was top of the charts!

Ramedge said:
For all people on T-Mobile receiving speeds of around 360kbps on HSDPA connections:
You need to dial 150, select technical support. Tell the operator that you are only receiving 3g speeds of around 360Kbps in HSDPA location. You must advise the operator that you have done speed tests that reflect this.
They should then upgrade your account to receive HSDPA speeds.
The reason you only get 360Kbps is because you are on Web 'N' Walk which is a handset only broadband service.
T-Mobile are generally more than happy to upgrade the account to receive the higher speeds. Just make sure you speak to technical support and not customer services as they will not have a clue about this.
Click to expand...
Click to collapse
Agree with this 100%. I had this problem a few years ago. Customer Servicves DO NOT UNDERSTAND WHAT HSDPA is. Ask for technical support, do not let them fob you off. The whole point of 'H' is that you are getting speeds of 360kps+, not 360kbps max.

Just done test I'm getting 3200kbps, full signal on H.

blackfox888 said:
pls, and compare it to speedtest app if you have that installed.
Click to expand...
Click to collapse
Im getting 3g speeds on HSPDA using speedtest.
Using your site, im getting speeds in EXCESS of HSPDA speeds.
Therefore I can only assume theres something wrong with your site.
Fon22 (tmobile)

i got my phone from an HTC retailer in Tottenham Court Road (London) and put my old HTC Touch Diamond 2 t-mobile sim card in it that i got from Mobilephonesdirect.
I've not done anything special on my phone or even told t-mobile and I live in a crappy town called Aldershot in the middle of the sticks but my results were
Your speed: 2657.807 Kbps
Your latency: 0.3 seconds
Transferred 1000 KB in 3.01 seconds
which isn't too bad i guess

Mobilespeedtest.com seems inaccurate. It's giving me very fast scores and I'm in a basement. I can hardley make phone calls yet I'm getting readings of 2000+ Kbps. Speedtest.net is giving a more realistic 1,300 Kbps

Web'n'walk settings
Hi guys,
totally new here and to Mobile Internet. Could someone please let me know of the settings for web'n'walk on the HTC Desire?
I tried the t-mobile.co.uk but is currently down. Also sent a text to have settings automatically sent to my phone, but response said 'Device not supported'.
I have a sim-free phone with a t-mobile solo (pay monthly) plan. Do I need to somehow activate web'n'walk? I tried some stuff* on my phone, but no luck.
Is there an icon that should appear on top of my sceen when I've got 3G coverage?
Any help appreciated!
Cheers,
Stefanos
*APN: general.t-mobile.co.uk
username:user
password: pass
MCC: 234
MNC:30

Fed up with Sprint! Anyone else?

Hey all, I just wanted to see if anyone else is having the issues that I've been having with my Epic Touch. First off... data sucks! Can barely get 4G then is disconnects, and highest download speed EVER was 4MB/sec. But that's a rare thing. 3G is spotting and always horribly slow. Next biggest issue are the calls. I get dropped calls now everyday. On average 2-3 times if I'm on the phone a lot.
This was never an issues in the past, maybe 6-9months ago. I used to give my GF crap because she always had call issues on AT&T. Now's she's on Verizon and I'm plain jealous! Great data and now lost calls.
I've used many ROMs (GB and ICS), modems, etc. Also tried stock and still horrible.
I'm thinking of trying to get out of my contract because when signed it, everything was much better. Anyone else having these issues? Any thoughts on why this is? I can only guess that this did begin to happen after Sprint got the iPhone and reported a huge increase on customers. I'm from the SF bay area and live two blocks from Google HQ. Can't be the location...

You know 4 MB/s is 32 Mbps?
Sent from my SPH-D710 using Tapatalk 2

revamper said:
You know 4 MB/s is 32 Mbps?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
You are incorrect. 4 MB/s the same as 4 Mbps. Either way, my point is internet is slow.
For you edu:
http://en.wikipedia.org/wiki/Data_rate_units

eozdalga said:
You are incorrect. 4 MB/s the same as 4 Mbps. Either way, my point is internet is slow.
For you edu:
http://en.wikipedia.org/wiki/Data_rate_units
Click to expand...
Click to collapse
LMAO You are incorrect. MB/s is Megabytes per second. Mbps is Megabits per second, Mb/s is also Megabits per second.
Read your own educational material:
Megabit per second
A megabit per second (Mbit/s, Mb/s, or Mbps; not to be confused with mbit/s which means, literally, millibit per second) is a unit of data transfer rate equal to:
Click to expand...
Click to collapse
Megabyte per second
(not to be confused with Mbps - Mega bits per second) A megabyte per second (MB/s or MBps) is a unit of data transfer rate equal to:
8 megabits per second.
Click to expand...
Click to collapse
However you appear to be getting 4 Mb/s or Mbps and not 4 MB/s which would be insanely fast for WiMax.
Conversion between the two is same as bits in a byte, 8. Not forgetting to factor in they use a metric of 1000 for each unit K,M,G just like hard drive manufacturers. So my 1 Gbps server uplink is 125 MB/s.

revamper said:
You know 4 MB/s is 32 Mbps?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
RainMotorsports said:
LMAO You are incorrect. MB/s is Megabytes per second. Mbps is Megabits per second, Mb/s is also Megabits per second.
Read your own educational material:
However you appear to be getting 4 Mb/s or Mbps and not 4 MB/s which would be insanely fast for WiMax.
Conversion between the two is same as bits in a byte, 8. Not forgetting to factor in they use a metric of 1000 for each unit K,M,G just like hard drive manufacturers. So my 1 Gbps server uplink is 125 MB/s.
Click to expand...
Click to collapse
My bad! I stand corrected. I clearly didn't read far enough. Thank you.
Anyway, still does't get to my reason for this thread. The real reason for this thread is still the same.

eozdalga said:
Anyway, still does't get to my reason for this thread. The real reason for this thread is still the same.
Click to expand...
Click to collapse
Yeah no ones argued that one yet . I used to get 8 to 15 Mbps on tests alot but not so much anymore.

I WISH!!!! I could only get 4Mbps. I get roughly 50~100kbps everywhere on Sprint.
I have to flash a Verizon PRL to get anything more and then I'm lucky to see a 1Mbps.

RainMotorsports said:
LMAO You are incorrect. MB/s is Megabytes per second. Mbps is Megabits per second, Mb/s is also Megabits per second.
Read your own educational material:
However you appear to be getting 4 Mb/s or Mbps and not 4 MB/s which would be insanely fast for WiMax.
Conversion between the two is same as bits in a byte, 8. Not forgetting to factor in they use a metric of 1000 for each unit K,M,G just like hard drive manufacturers. So my 1 Gbps server uplink is 125 MB/s.
Click to expand...
Click to collapse
1 Megabit per second is equal to 0.125 megabytes per second, which would mean that 4Mbps is 0.50 MB/s.
---------- Post added at 02:22 PM ---------- Previous post was at 02:12 PM ----------
bparkerson04 said:
1 Megabit per second is equal to 0.125 megabytes per second, which would mean that 4Mbps is 0.50 MB/s.
Click to expand...
Click to collapse
That wikipedia article has some problems. It is a bit contradictory. On the one hand, it is correct by showing 1 megabit as being equal to 125 kilobytes, or 0.125 megabytes...but then it shows 8 megabits being equal to 1 megabyte.
The article admits problems, but I believe 0.125 is the correct conversion. Half a megabyte sounds about right when referring to 4mbps.
I have 18mpbs U-verse, which gives me a maximum of about 2.25mb/s down, which is correct, using .125 as the conversion.
---------- Post added at 02:29 PM ---------- Previous post was at 02:22 PM ----------
Sorry for all of the posts. I too am fed up with sprint. I get spotty 3g and little to no 4g as well. I mainly rely on wifi, and I have no signal in several places I go to. I actually miss AT&T.
To top it off, I called Sprint customer retention and expressed my displeasure with Sprint's service, and also asked for a dollar amount to buy out of my contract, and the service rep did not seem to care one bit whether or not I stayed with Sprint. I asked for an early upgrade for my family and I, and he refused. He also suggested I revert back to GB on my phone because of the problems ICS is causing, but then backed off of that idea when I explained to him how that would void my warranty (he thought doing a factory reset would revert the phone back to GB). Once he knew I knew what I was talking about, he wanted to wisk me off to tech support. His name was Tom, and now that I think about it, I need to do the survey I got for the call, and be sure to give him an appropriate low score for his poor customer service and lack of empathy and care.

bparkerson04 said:
To top it off, I called Sprint customer retention and expressed my displeasure with Sprint's service, and also asked for a dollar amount to buy out of my contract, and the service rep did not seem to care one bit whether or not I stayed with Sprint. I asked for an early upgrade for my family and I, and he refused. He also suggested I revert back to GB on my phone because of the problems ICS is causing, but then backed off of that idea when I explained to him how that would void my warranty (he thought doing a factory reset would revert the phone back to GB). Once he knew I knew what I was talking about, he wanted to wisk me off to tech support. His name was Tom, and now that I think about it, I need to do the survey I got for the call, and be sure to give him an appropriate low score for his poor customer service and lack of empathy and care.
Click to expand...
Click to collapse
Yeah that sounds like what I would expect from them at this point. I'm guess a lot of people currently have issues. A year ago, service was excellent. Really the purpose of this post was to see if anyone had actually been able to get out of their contract on the basis of decline in the quality of service. I'd be surprised though if they would let that happen.

I've been seriously contemplating moving back to T-Mobile. Sure they don't have unlimited data, but the way things stand today my Sprint service is being throttled so badly due to network congestion that I'm rarely ever hitting 2GB anymore. With T-Mobile I'd probably hit the 4GB cap, then drop to Sprint speeds, which is still a better scenario.
I keep hearing how great Network Vision will be, but they spewed the same crap with Wimax, and we all know how that's gone. I'll decide what to do once I see what the next series of Nexus devices look like. I'd love a Nexus version of a Note II.

I'm fed up with Sprint too. Once my contract is up(I think December January, which isn't that far away), I'm switching to T-Mobiles prepaid 100 minutes, unlimited texting, and unlimited data (throttled after 5GB) and I'm gonna buy the next Nexus(or the one with the largest screen size if there are more than one).
Sent from my SPH-D710 using xda app-developers app

eozdalga said:
Hey all, I just wanted to see if anyone else is having the issues that I've been having with my Epic Touch.
Click to expand...
Click to collapse
They are updating a lot of their towers in the bay area so your signal might improve in a few months. You might also consider an LTE device as you should have or be right around the corner from having LTE service in your area. Here's an LTE deployment map for the South Bay: Update map
EggosEvo said:
I'm fed up with Sprint too. Once my contract is up(I think December January, which isn't that far away), I'm switching to T-Mobiles prepaid 100 minutes, unlimited texting, and unlimited data (throttled after 5GB) and I'm gonna buy the next Nexus(or the one with the largest screen size if there are more than one).
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
If you're in Kansas you should have LTE active in your area. If not then it should be available there soon. I'd think about trying a Sprint LTE device before jumping ship. I've seen speed tests on Youtube and they are super fast on LTE. If you are fed up for reasons other than data speeds than changing carriers might be your only option. Good luck.

mideastbeast said:
They are updating a lot of their towers in the bay area so your signal might improve in a few months. You might also consider an LTE device as you should have or be right around the corner from having LTE service in your area. Here's an LTE deployment map for the South Bay: Update map
If you're in Kansas you should have LTE active in your area. If not then it should be available there soon. I'd think about trying a Sprint LTE device before jumping ship. I've seen speed tests on Youtube and they are super fast on LTE. If you are fed up for reasons other than data speeds than changing carriers might be your only option. Good luck.
Click to expand...
Click to collapse
I believe LTE is active here. But even though I get decent wimax in my area(at least the last time I checked it connected), I haven't used WiMax at all on my E4GT that I got in march, except to do a few speed tests just to compare it to speeds on 3G and WiFi.
I have two other reasons for wanting to switch too. For one, T-Mobile gets better signal in my area, and with a prepaid plan that's a hell of a lot cheaper than Sprint, it helps. I'm getting off my parents contract and was debating between Sprint and T-Mobile prepaid.
Second, I would rather have a GSM phone than CDMA. I think that having a GSM phone would be more beneficial in case I brick my phone, where just popping the sim card would be easier than calling Sprint to activate a different phone.
Sent from my SPH-D710 using xda app-developers app

EggosEvo said:
I believe LTE is active here. But even though I get decent wimax in my area(at least the last time I checked it connected), I haven't used WiMax at all on my E4GT that I got in march, except to do a few speed tests just to compare it to speeds on 3G and WiFi.
I have two other reasons for wanting to switch too. For one, T-Mobile gets better signal in my area, and with a prepaid plan that's a hell of a lot cheaper than Sprint, it helps. I'm getting off my parents contract and was debating between Sprint and T-Mobile prepaid.
Second, I would rather have a GSM phone than CDMA. I think that having a GSM phone would be more beneficial in case I brick my phone, where just popping the sim card would be easier than calling Sprint to activate a different phone.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I'd go with T-Mobile over sprint for prepaid, their unlimited prepaid is like 50$ a month you get 4g and its throttled after 3 or 5gb(I forget which) but speeds when throttled are still 1-3mbps and on T-Mobile you can roam on at&t for free if you end up in an area with no tmobile coverage but at&t coverage. The only downside to T-Mobile is they have crappy customer service and they don't always have the best selection of devices right away. At least they didn't when i had them for work. They always had the downgraded version. Like in my case they only had the bb pearl 8100 when everyone else had the 8190. And now they have the one s which is a slightly downgraded one x just has a little less power under the hood. Kinda like only being able to get a oz rally lancer when the other carriers have the lancer evo
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

Sprint freaking sucks... I was going to cancel my account (after 10 years) and go to Verizon.. but after 30 mins on the phone with cust INservice I was informed that the ETF only starts going down after 6 months (instead of immediately like I was told to begin with)... The whole time the rep was telling me the max ETF was $300 but mine was $350 and she couldn't explain it...
The constant BS from customer service and the steadily declining data speeds are making paying that $350 just to get out of it seem worth it....
PLUS... I see people talking about waiting it out.. Sprint will eventually have upgraded towers and then LTE will be here "soon" and all that... I was an early adopter of the EVO 4G and the WiMax connectivity that would "soon" come to my area... needless to say, I never got to use WiMax once...
There's no way I'm staying with Sprint for the promise of better 3G speeds or the coming of LTE - eventually
Several friends have Verizon and their speeds are WAY better and with how much data I use I'd spending almost the same amount as I am on Sprint.
OK, sorry about the soapbox.. but it's a sore subject as of late

No.
Pp.
Sent from my ginger infused Mayan calculator.

Good luck with Verizon they now charge $40 per line access charge on top of your data plan and the Max data is 10gb @ $100 so for 10gb data you pay $140+tax and their customer service is 100x worse than sprint. The bare minimum plan is like 2gb data @ $30 I think plus the $40 per line access charge so your paying $70+tax for 1 line with 2gb data if you have more than one line its $40 per additional line so 2lines + 2gb data = $110 + tax or more I can't remember for sure if 2gb is $30 or $40 all I know is its a rip off and they have no other plans now except this new shared data and unlimited calls and texts scheme which all the plans are over priced on top of having that ridiculous $40 per line access charge for a family of 4 you pay $160 just in access charges plus what even minimal amount of data you want tto share for 10gb that's $260 + tax for a family of 4, on sprint I pay $207 for 4 lines with unlimited everything including unlimited hotspots and that includes tax. I'd have to be retarded or just like giving away money to switch carriers. Not to mention I live in a semi rural area and they've already begun the network vision and lte deployment in my area, and many urban areas are already seeing lte which just hasn't been officially turned on but its active and you can use it.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

mideastbeast said:
They are updating a lot of their towers in the bay area so your signal might improve in a few months. You might also consider an LTE device as you should have or be right around the corner from having LTE service in your area. Here's an LTE deployment map for the South Bay: Update map
Click to expand...
Click to collapse
Thanks for this. Good to know that Bay Area is next on the list. I wonder if that really is why voice calls are almost useless (at least for me). I would think they are different towers but I have no idea.

-EViL-KoNCEPTz- said:
I'd go with T-Mobile over sprint for prepaid, their unlimited prepaid is like 50$ a month you get 4g and its throttled after 3 or 5gb(I forget which) but speeds when throttled are still 1-3mbps and on T-Mobile you can roam on at&t for free if you end up in an area with no tmobile coverage but at&t coverage. The only downside to T-Mobile is they have crappy customer service and they don't always have the best selection of devices right away. At least they didn't when i had them for work. They always had the downgraded version. Like in my case they only had the bb pearl 8100 when everyone else had the 8190. And now they have the one s which is a slightly downgraded one x just has a little less power under the hood. Kinda like only being able to get a oz rally lancer when the other carriers have the lancer evo
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Click to expand...
Click to collapse
I actually found out new T-Mobile prepaid customers have access to a $30/month plan that gives 100 minutes, unlimited texting, and unlimited "4G" data with throttling after 5GB. And as far as devices go, I'll probably see if the next Nexus can support T-Mobile's network like the GNex can. If not I'll buy the GNex and wait for a better device.
Sent from my SPH-D710 using xda app-developers app

I have been noticing awful reception issues. Wimax keeps fizzling out on me, and I don't know who says NYC seems to be getting good 3g cuz it sure as Hell isn't me. This is with CM9, TW based runs, everything. I am hoping that the rumored lte upgrade in November/December will help matters on the 3g front. I promised my wife the next upgrade when the new iPhone comes out. Hopefully my e4gt will keep me going till another upgrade comes around.
Sent from my SPH-D710 using Tapatalk 2