Hey everyone,
I just got a brand new HTC Desire yesterday and I can't seem to connect my phone to the internet via WiFi. I don't know why but I entered the right password and everything... Every time it goes 'Obtaining IP address from (router name)', but ends up unsuccessful. I tried forgetting and doing it again but still does not work. Anyone have any ideas? Please let me know what information I should post to solve this matter quicker. I'm running on 2.1 update1
[SOLVED]
It seems that most HTC Android phones are very fussy about the routers they will reliably connect to. Whether it's a really a phone problem, or the router that is at fault isn't really known.
Try changing the channel and/or encryption method on your router, as this may help.
Regards,
Dave
Solution
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Haven't you just given your Desire the same IP address as your laptop??
If your wireless network is set up to use DHCP, you shouldn't need to do any of this.
Regards,
Dave
I dont understand why also but IT WORKS! Rightfully, mine is running on dynamic IP. Will it have any problem connecting again once IP address is refreshed?
jxleung said:
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Click to expand...
Click to collapse
A BIG THANK YOU..have been trying to connect with all possibilities minus setting up the static as Im using dynamic which doesnt make sense.
Keep in mind that you have to give all your devices on that network then a static ip-adres, because otherwise you run the risk of another device already having the ip you assigned to your phone.
So is there a valid (non-static IP) solution????
I just got this problem both at home and at other places as well.
I can't find any errors in Android, and wifi scans as it should, it connects but as the topic starter stats, it can't assign an IP-adress!
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Connecting to Wifi Unsuccessful [NOT SOLVED]
boas said:
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Click to expand...
Click to collapse
I was able to connect but noted that my phone wouldn't even completely charge, got hot and emptied in about an hour, so I installed "Startup Auditor" and" JuiceDefender" but somehow these seem to have broken the Wifi. I uninstalled JuiceDefender and there's nothing disabled in Startup Auditor that could explain it. But the phone can see Wifi points, but can't connect.
Wassup?
Of course it's possible that as the phone is rooted, juicedefencer changed something as root and I have no idea how to change it back.
glad u got it fixed!
Related
I've got an SX66
ROM VER: 1.33.10 WWE
ROM DATE: 1/21/05
RADIO VER: 1.02.10
I setup wireless manager to work on my home network. At the heart is a linksys BEFW11s4 wireless router with WEP enabled (64 bit).
It asked for the security password which I entered but it kept telling me was wrong. Finally it stopped asking me and the wireless manager show that I am connected to the network. It shows the correct SSID, channel etc.
However I still cannot access the internet or anything else on my network. It seems that I am not really connected.
What the H$!! am I doing wrong??
Please help.
Did the router give you an IP address?
I.e. Is the router DHCP enabled?
Happygoat
Yes it does give me an IP address (SX66 set to auto assign)
In reading over your post I started checking my settings and realized the problem.
I have to manually enter the key.
Once I did that...boom I am online.
Thank you for your help.
Joe
@HappyGoat
Hi I have had some problems with wifi hope you can help. I couldn’t find anything on this forum about it (maybe I didn’t search well but don’t think so) Listen, I managed to find some hotspots, I used a lot of programmes, like Streethawk, or WIFIFORM(or something like that), and many more, but all I could get was windows popping up to select connect using that and that to internet or work. I tried work, but that is it every time I got the message I couldn’t give you IP or something. like that. My Ip settings is give IP automatically. Am I doing everything ok, or is this problem network issue because I was trying to connect on public hotspot(which might be not accepting connections). And how do I know if the hotspot is accepting connections free of charge? Hope you can give me detailed instructions.
Thanks in advance
ilijamn: I use a programme called "WIFIFOFUM" and when in the programme on the left side of the window is a column called "WEP" which will either say "on" or "off" for a certain connection.. now when it says "on" you cannot use it without a network key(basically a password) but when its "off" you should be able to use without a problem...To connect to a connection while in WIFIFOFUM jus tap and hold the connection and select connect...
now also when that window pops up, its better to sellect connect via "internet" rather than "work"....
I hope this helps you...
@tradivise
Thank you it helped me a lot! But sometimes in WiForum it takes a lot of time to connect, and I tryed a lot of programmes and then I downloaded Street HAwk, It is the best one, at least for me.(the progremme does everything automativly-which is cool). Anyways, i have to ask you smth. else (prob. stupid question), when a network(hot spot) is free of charge do I need to set up IP settings and DNS settings and what is VPN?
Thanks
@tradivise
Thank you it helped me a lot! But sometimes in WiForum it takes a lot of time to connect, and I tryed a lot of programmes and then I downloaded Street HAwk, It is the best one, at least for me.(the progremme does everything automativly-which is cool). Anyways, i have to ask you smth. else (prob. stupid question), when a network(hot spot) is free of charge do I need to set up IP settings and DNS settings and what is VPN?
And is there any pocket web browser for internet that can open multiple widows(tabs)????
Thanks in advance,
Ilija
ilijamn:
VPN - Virtual Private Network, long explanation so just google search it.
IP and DNS should be setup automatically by the network, but some networks require a network key (WEP) which is like a password and without it you cant use their network...
hope this helps, any more questions jus ask!!!!
not sure about multiple tabs, if i find i will let u know
That should do it. Thank you
Hi,
I'm experiencing a weird problem and please let me know if it's only my problem or there is some work around for it.
My phone is SX66 upgraded to 1.40 ROM + 1.13 Radio stack
I can connect Wifi fine whenever I have some phone signal (at work). Whenever I go home where the phone signal is weak then the WIFI couldn't get connected (I believe I set up my home network correctly as I've been using it for so long and configure it for several computer/laptop in house). The network could detect the AP with the SSID but I just couldn't connect to it even I'm sitting right next to the AP.
ROM 1.40
Radio: 1.13
MDD
Are you sure it isn't connecting? What has led you to this conclusion?
Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
If you're sure you're just not connecting however, things to check are;
WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
Interference - Wireless A/V Senders and digital cordless phones are common culprits for RFI. 802.11x APs support multiple channels (most default to channel 11), and you can change these in case of interference. Once again, if you have other WiFi gear already connected with good, strong signals, you can probably discount this one.
Sorry if this is all elementary to you - I don't know how technical you are.
Thanks for your reply.
> Are you sure it isn't connecting? What has led you to this conclusion?
Yes, I've check wireless status on the phone. "Connected to the network", and the AP with DHCP on showed the status of an IP has been allocate to the SX66 mac address. However I dont' really believe it then I check the "Adater", it said network available, and the WIFI icon just didnot show any traffic.
> Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
I've experience once with the internet connection via Active Sync so I disable the passthrough. Both home and work doesn't have proxy server so I selected not to have any on the phone.
> WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
At work, I have 128 WEP and the connection works fine with the key. At home, I open my network but using MAC filtering to protect it. I have problem with the open network one at home. Perhaps, I will try to setup WEP at home and see if it can work.
The only thing I'm not really clear is the difference between setting "WPA" and "WPA-PSK" from the phone.
> DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
Yes, DHCP enable as I don't want to change it back and forth when traveling.
> MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
I do it and I already opened the network and then captured the MAC address into the AP memory. (that's why I think it's connected but will check).
> Interference -
Not really, I'm 6' away from the AP and I don't have any cordless device in my computer room.
> Sorry if this is all elementary to you - I don't know how technical you
are.
No problem, I'd like to learn more about this PDA. The concept is about the same with PC, but the tools to debug is not there. I can't use tracert/traceroute, ifconfig or ping broadcast to really know if I'm the network.
Once again, thanks a lot.
Okay, well it sounds like you're on the right track & know what you're doing.
A useful troubleshooting tool, which gives you tracert, ping, whios, ipconfig and a host of other tools is "vxUtil", which is freeware. I'd give you a URL for downloading it, but I'm on my iMate now (sipping coffee by the Yarra in a Melbourne Cafe - oh what a techno-wanker am I!), but search these forums or Google it and you'll find it.
Now, regarding the proxy thing... These PPCs are a little tricky with their internet settings, and I had to create a different 'connect using...' connection profile, if that makes sense. The important setting within the profile, which is under the Proxy tab, from memory, is "This network connects to the internet".
Now for some reason, if you don't enter in a proxy server here, that check-box doesn't stay checked when you ok your way out. So what I've had to do is go into the advanced area & enter anything in the "wap" proxy, then ok out.
Strange, but it seems to work. Although I always leave my "Private network" on "My Work Network", I can now browse the 'Net through the WiFi AP/Router.
Download vxUtil & see if you can ping your AP, then go from there.
I've worked around the problem by using static IP address instead of depending on DHCP. Thanks to Hitchhiker software. I noticed that it was trying to obtain IP address from DHCP but failed. (The very same DHCP work wells for the rest of my network). Anyway, I will use Hitchhiker to switch IP back and forth if necessary.
Thanks a lot!
MDD
Great to hear you found the problem - well done.
I have a t-mobile Dash. I'm trying to connect to my home router/AP using WPA2-PSK. I've double-checked my network key and other settings, but I can't seem to get it to connect. Here are my settings:
Network name: GTHOME <- matches my router's broadcast SSID
Network type: Internet
Not a hidden network
Not an ad-hoc connection
Authentication: WPA2-PSK
Data encryption: AES
The key is not automatically provided
Network key: (matches my router's key)
Key index: 1
Does not user IEEE 802.1x network access control. (I've tried it both ways, with PEAP
On trying to connect, my Dash give this message:
"Cannot connect to the network. Check your network and service provider settings and try again."
The AP is a Netgear WPN824 v2 with the latest firmware. Any suggestions?
TIA
Try using a 9 letter word for your key.
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Mac Address Filter
skyguy said:
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Click to expand...
Click to collapse
Guy, do you have a Mac Adddress Filter area on your router?Open your router so no key is required to make a connection and after you establish a connection use the WEP or WPA2-PSK key option! Can you find your Mac address and your Phone's Ip address on your router. You can find this info on your phone also in Comm Manager> setting> Wifi> Connection Status area. There is a place on your router to put this info, so that the router will know that its ok to connect to this device with this info, I believe its in the advance area on your router and use the 10 key WEP if possible!
Install NetWorkMagic To You System
Go to http://www.networkmagic.com and install the trail version on your PC. Networkmagic will tell you if your system is setup correctly or if their is some kind of problem. Use the network map, this will give you a good ideal of whats going down on your system......! If you cannot see your phone on the network map, then Houston, we got a problem...........!But we will fix it! Happy Thanksgiving!
skyguy said:
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Click to expand...
Click to collapse
Yep 8 is secure enough. try again without any caps or numbers. e.g. give aaaaaaaa a try
And see that error you mention, that looks like the one IE gives. What happens when you press connect in the wifi list?
I found that having any character other than a-z, 0-9 would cause the dash to fail to connect even though pc's and laptops had no problems. My initial key contained a "-" and "$"-- it drove me crazy trying to figure out the problem until I realized only the dash couldn't connect.
Technology said:
Guy, do you have a Mac Adddress Filter area on your router?Open your router so no key is required to make a connection and after you establish a connection use the WEP or WPA2-PSK key option! Can you find your Mac address and your Phone's Ip address on your router. You can find this info on your phone also in Comm Manager> setting> Wifi> Connection Status area. There is a place on your router to put this info, so that the router will know that its ok to connect to this device with this info, I believe its in the advance area on your router and use the 10 key WEP if possible!
Click to expand...
Click to collapse
Thanks for the suggestions. I hope everyone had a wonderful holiday
I double-checked the MAC address filter - it's turned off.
I was able to connect with Open Authentication and WEP Data encryption, and if I disable security altogether. Neither of these options is satisfactory.
I also tried 'aaaaaaaa' as the key. It doesn't work in either WPA-PSK or WPA2-PSK with TKIP or AES encryption.
The warning I get when I press the connect key in the wi-fi list is -
"Cannot connect to the network. Check your network and service provider settings and try again."
Make sure the Key Index on the phone matches the Key Rotation on the router.
sesinger said:
Make sure the Key Index on the phone matches the Key Rotation on the router.
Click to expand...
Click to collapse
I don't think I'm using Key Rotation. Isn't that just for WEP? And, only if you have a RADIUS server? I just have a simple home network, nothing fancy.
I have a basic USRobotics router and it supports key rotation for WPA2. I had it set to 0 (meaning off), however there was no equivalent setting on my S621. The S621 could only be set at 1,2,3,or 4. When I set both the S621 and the router to the same number (in my case 4) I was able to connect.
My netgear doesn't have a place to set key rotation. I tried each key order (1 - 4) on the phone - no luck.
I even tried installing the evaluation version of CommView for WiFi (http://www.tamos.com/products/commwifi/) so I could see what each device is doing. But, I don't have a compatible adapter.
Your Router's IP Address Is 192.168.1.1 Not 192.168.0.1
skyguy said:
Thanks for the suggestions. I hope everyone had a wonderful holiday
I double-checked the MAC address filter - it's turned off.
I was able to connect with Open Authentication and WEP Data encryption, and if I disable security altogether. Neither of these options is satisfactory.
Click to expand...
Click to collapse
For your router with IP address 192.168.1.1 with the WPA encryption, turn on the MAC address Filter and install the phone's MAC address in the router in the appropriate area, save settings (soft reset)! Now your phone will now be able to connect to your network via wifi.........!
Well, it's working now in WPA-PSK(TKIP) mode. Here are the changes I made:
I installed a new battery (my Dash started dying every time I turned on wireless while on the battery).
I removed a network called "Free Public Wireless." The Dash would try to connect to this network when it failed to authenticate on my encrypted network.
I suspect the "Free Public Wireless" network was interfering with the login to my home network. I'm just happy that it's working.
Hi, all,
I have the same problem:-
"Cannot connect tot the network. Check your network and service provider settings and try again."
After some troubleshooting, I found that this problem will go away when I set some IP address in the network adapter.
I have confirmed that my password (network key) is correct and my MAC filter are also correct.
The only changes that I can think of is that I went to US last week and connected using hotels' wireless access. No IP settings were done during the connection.
Please let me know if anyone has any idea on how to solve this problem.
Many thanks in advance.
Joe
I looked around the forum and searched on Google but was still skeptical how to connect my Evo to my home internet connection. I turn on my Evo WiFi, it shows my connection so I push connect. Then I see I am unable to to browse from my phone. I have a speedstream 5200 that is connected to my airlink wireless router. I would like to use my home internet so I can browse on my phone. I have a username and password that I have to put in, in order to log on such as my laptop.
Any help will be gratefully appreciated.
Also does this have to do anything with vpn?
Using my HTC Evo phone which I'm using Xda app to post
If your router has a password, the phone should prompt you to enter that. If not, your router could be using a weird security profile, maybe just try switching to WEP. Also, try unplugging the router's power for a minute, then plug it in. That usually fixes any problems with the router itself.
Ill try that and see. If anyone else has this type of issue and somewhat knows how to resolve this pls post. But thank you sitlet Ill give that a shot and respond back asap.
WEP/WPA/WPA2 will all prompt for a password when you try to connect.
A few things to check:
1) The SSID must be set to broadcast
2) make sure there isn't a MAC address filter turned on on the router.
3) if you have entered a password to connect, re-enter it to make sure it is correct.
HTC Evo
Rooted, but still stock...for now
----------------------------------------
The program is designed to work, if it's not, we have a problem.
Ok I did everything mentioned above and I can get into my router settings but I still can't figure out why my Evo won't use my att service. I see the "connect to, my router " but still can't actually connect to use the internet. Am I suppose to use a VPN? please help again my friends, thanks.
Using my HTC Evo phone which I'm using Xda app to post
OP, it sounds like your modem is passing on the PPPoE authentication to the connected client (your computer). What you need to do is have the modem do the PPPoE handshaking and pass a pure public IP back to your router, which then via NAT shares the internet connection across connected devices.
Reference page 21 (not pdf page, but actual page # printed at the bottom of the pages in the pdf) of your modem's owner's manual to provide your login credentials to the modem.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
On page 38, refer to configuring the modem for client mode.
You should configure your router for DHCP wan mode. You may need to adjust your MTU setting if there is one. I don't recall the exact procedure for dsl setups, but google "optimal mtu dsl" for information.
Finally, your computer should be set up for dhcp as well. When everything is working properly, you should not need to run any additional software on your computer to gain internet access. When this becomes so, your evo should be able to connect successfully to your wifi. Once you're able to do this, you can start implementing wireless security (wep/wpa/wpa2).
Edit: You're not clear what you're typing in when you reference logging in in one of the posts above. Are you supplying windows credentials, or your isp credentials ([email protected] or [email protected] or similar and password)?
been having trouble with wifi connecting. It was working fine... i decided to give a different rom a try (express 3.61 landscape). i couldnt get wifi to work and there were a couple things i didnt really care for, so i switched back to my energy 2/6/12 with anthrax kernel and still not connecting to wifi... well thats only partially true. I have a linksys WRT54GS2 router and i use CISCO NETWORK MAGIC to manage/monitor my network. When i try to disable the network lock to add my phone back in it just keeps searching and never finds it, but my phone will be connected to my network. As soon as I cancel the scan it drops the wifi connection. I even tried using WPS with no luck. Do you think it has something to do with updating my PRL and profile while on the Express rom? this is really annoying me.
UPDATE: I've been playing around in my routers configuration utility and i got this figured out. I jsut couldnt do it with in Network Magic. Ill post my steps incase anyone had this same issue:
1. open web browser on pc enter you address to get into your router(this is usually 192.168.1.1 on linksys routers)
2. leave the user name blank and type admin in the PW section(unless you changed it when you did setup)
3. Go to the "wireless" tab
4. Then goto "wireless MAC filter" subtab
5. click edit mac filter list button
6. get your phones mac address( menu\settings\about phone\hardware information
7. enter phones mac address into an open slot then click save settings at the bottom of the page. then save the changes in the router setup.
It may vary some for different routers but this worked for me... WHAT A PITA!