Develop Bugs

Getting EVO on existing account ?

Hello. I had a question regarding how I could get the EVO. I wanted to get on a friends account so it would be cheaper for the both of us. Could I do this while still getting the 200$ pricing ? Thanks!

If one of you is off contract you could move to a family share line and get the discounton the device.

You would get the 200 price if you are adding a new line to your friends account. (Either as a second individual line, or by converting both on to one family plan.)

I am off contract. Currently with Verizon and my mother is taking over my number. So it's easy as that eh ? I will look into that, thank you.

Next question: The person I am going to be getting on a plan with lives in Austin, I live in Houston. How would we go about getting a plan together ? Do we both need to physically be at a store to set it up ?

Woovie said:
Next question: The person I am going to be getting on a plan with lives in Austin, I live in Houston. How would we go about getting a plan together ? Do we both need to physically be at a store to set it up ?
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Have guy one set it up and mail it to guy 2

AstainHellbring said:
Have guy one set it up and mail it to guy 2
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Okay so I should just send them the money for the phone and get it shipped to me... Simple enough. Thanks.

Or... You could always have your friend call customer service or go into a local store and have him notate that he authorizes you as a user to make changes to the account. Make sure he gives your full name and requests that a manager set it as a priority note. Once he does that make sure that YOU have either the pin number or the answer to the security question and you are set to do whatever you need to do in your own local store or via telesales.

You might want to keep your phone number and port it to Sprint. Sprint has a $100 porting credit that you can get, and it'll cut the price of the phone in half. You can then call up Verizon and have them give you a new number when it's all said and done.
It's worth $100. I'm doing the same for AT&T.

I would do that except my old phone was stolen ( Touch Pro 2 ) and I am still on contract with no intent of canceling my plan yet. I had looked into that but I'd need a lot of money to cancel my Verizon plan. Too poor to do it right now.

|Jason8| said:
You might want to keep your phone number and port it to Sprint. Sprint has a $100 porting credit that you can get, and it'll cut the price of the phone in half. You can then call up Verizon and have them give you a new number when it's all said and done.
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Have you seen this in writing? Friend wants to port to Sprint, and I heard rumors about this but can't find the details anywhere.
Also, porting your number over from Verizon, terminates the verizon contract immediately. Then you get your ETF bill.

The details are here...but it says it is for business accounts only...
https://www.sprintportcredit.com/

Just turned up three lines last week, submitted the form for each - may work, may not...regardless, it's worth a shot!

Another question... If I get the phone tomorrow, could me and my friend combine our accounts at a later time and lower the price ?

Transferring numbers, and getting charged full price

So... my wife has been hating her Samsung Moment.
I have an EVO that I got on day one, but for some reason my account was tagged as eligible for an upgrade. This weekend, after chatting with sprint online who said I could get a new phone for my line, activate it, then switch it to her and switch back to my EVO.
So I bought her an Epic through Radioshack who was selling them cheap. It came in today, and says that they MAY charge me $300 if I switch the phone to another line after activating it, due to sprint reporting it as being deactivated.
Has anyone had any experience with this and Sprint before? I'd really rather not pay another $300, when I thought this wasn't going to be an issue.

never had any troubles like this

CheesyNutz said:
never had any troubles like this
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Does that mean you have done what im trying to do and not had an issue?
Ie, buy a phone using one lines upgrade, activate, then transfer numbers back around?

To get the upgrade price, and/or the rebates, you need to keep it on the line for 30 days I believe. It may be 60 days, I'm not positive. But they do this for exactly this situation, so people cant use their update and immediately give it to another line.

Return the phone to RS so they can reverse your upgrade if you're worried about the fee. Call Sprint and see if they can give you a good price on the phone. You always have to read the fine print on those 3rd party vendors.

Never had issues like that. I have used my girls upgrade and activated the phone directly on to whatever line I wanted without ever having it on the eligable upgrade line. Done this several times, never a problem. Also, sometimes Sprint will do your mail in rebate for you instantly if you call in, as long as ur a premier member. Its nice not waiting for that check.
Hey... I think this thing makes phone calls too!

JTNiggle said:
Never had issues like that. I have used my girls upgrade and activated the phone directly on to whatever line I wanted without ever having it on the eligable upgrade line. Done this several times, never a problem.
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Through which vendor though, sprint directly? Or a reseller like Best Buy/Radioshack?

massivebasset said:
Through which vendor though, sprint directly? Or a reseller like Best Buy/Radioshack?
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The first time, I ordered the phone from Sprint online with an upgrade from my fathers line, which I provide to him, and activated it on my line. That's the only way I was able to afford getting the Evo on launch.
Second time, I ordered an Evo from Wirefly using my upgrade and activated it on my girls line.
Third time, I ordered from Sprint online again for my friend who's on my family plan, and activated on his girls line. I have a maxed out family plan to save cash, communism rocks and so does unlimited mobile to mobile!
On all three of these, Sprint gave me zero trouble. On the two ordered directly from Sprint, they did my rebate instantly and applied the credit to my account. Also, on all three occasions I called Sprint directly to activate. I know you can do it online, but I find that you can get more out of it if you call in or go to the store. Case in point, instant rebate goodness.

Well, I did this same thing when I got the evo on launch day......used my wifes upgrade,from radioshack and within ten minutes of that purchase I switched the phone to my line and put wife blackberry back on her line,all while inside radioshack.....
hope this help.
sent from a terminal in the nightlands...........

I just did this, back when the evo came out, I used my wife's upgrade and transferred it to my line (done at the sprint store). In December, my line was eligible for an upgrade, so I used that upgrade to get my wife an evo (done at radio shack). They did all the switching right at the store. No problems and no extra charges.

javamaddie said:
I just did this, back when the evo came out, I used my wife's upgrade and transferred it to my line (done at the sprint store). In December, my line was eligible for an upgrade, so I used that upgrade to get my wife an evo (done at radio shack). They did all the switching right at the store. No problems and no extra charges.
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I did the exact same thing as above but did it all at Wal-Mart as it was the only place around that had the phone in stock. I used my wifes upgrade to get the evo, and they switched the numbers around within 5 minutes.

Thanks for all the responses. I ended up getting scared of Radioshack online (Wirefly) and did it in store at a best buy, who did it all no problem.

Purchased an Evo, can't activate to my number.

I will probably pull some trolls or hate from this post, but I swear every word is genuine.
I purchased an EVO from a nice fellow that just got it from Best Buy last Saturday. Everything went well, Sprint said the ESN was clear to activate on my line after I purchased. After we parted ways, and I had my new EVO I decided to turn the beast on and have some fun. Bad idea, it immediately activated on his mother's line.
Now, 5 days later, I have a phone that has some poor old lady's number on it. A seller that returns "I'm working on it" to every text, and I am out 300 dollars.
My question, possibly illegal or not welcome here, is there a way to fake an esn in order to use this phone I paid for? I really don't know where to turn, I don't know if this guy will take the 5 minutes to call sprint to sort it all out.

awesomecomb said:
I will probably pull some trolls or hate from this post, but I swear every word is genuine.
I purchased an EVO from a nice fellow that just got it from Best Buy last Saturday. Everything went well, Sprint said the ESN was clear to activate on my line after I purchased. After we parted ways, and I had my new EVO I decided to turn the beast on and have some fun. Bad idea, it immediately activated on his mother's line.
Now, 5 days later, I have a phone that has some poor old lady's number on it. A seller that returns "I'm working on it" to every text, and I am out 300 dollars.
My question, possibly illegal or not welcome here, is there a way to fake an esn in order to use this phone I paid for? I really don't know where to turn, I don't know if this guy will take the 5 minutes to call sprint to sort it all out.
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There is a way to do it, but it'd have to be one from another Sprint smartphone. Look, if you paid for a seemingly legitimate phone from a sleazy guy, I would talk to Sprint about the situation. If they budge (they'll probably say it's not their problem), I would threaten the guy with the cops. He is essentially holding your phone hostage and you paid for it, therefore you own it. Don't be afraid to actually file a complaint with the police if he doesn't do anything. Don't try and hack your way to a working phone. It'll only make your case weaker and probably won't result in a happy ending.
PS: Try getting your story published on Consumerist.com. Companies read that blog a lot and offer to help to protect their image.
EDIT: Probably stolen. Get the cops on him, but don't warn him.

Unless your related to this nice fellow, than that phone was probably stolen from that nice old lady and your out $300.

awesomecomb said:
I will probably pull some trolls or hate from this post, but I swear every word is genuine.
I purchased an EVO from a nice fellow that just got it from Best Buy last Saturday. Everything went well, Sprint said the ESN was clear to activate on my line after I purchased. After we parted ways, and I had my new EVO I decided to turn the beast on and have some fun. Bad idea, it immediately activated on his mother's line.
Now, 5 days later, I have a phone that has some poor old lady's number on it. A seller that returns "I'm working on it" to every text, and I am out 300 dollars.
My question, possibly illegal or not welcome here, is there a way to fake an esn in order to use this phone I paid for? I really don't know where to turn, I don't know if this guy will take the 5 minutes to call sprint to sort it all out.
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if sprint told you it was a clear esn, then why didny you have them associated the imei and esn to your account before you got off the phone with them? that way when you turned it on it would activate to you account and not the old lady's

If that nice old guys story is true, why not use the phone w/ this old ladies number and force them to foot the bill? If it activated on their line, you aren't liable to pay right? That would get him to fix the problem really quick. OR, at least that old lady can call sprint and ask why there is another $100 or so on her bill and complain...then at least sprint will now try to fix the issue.

So what if it's activated on another line? Call sprint (or even easier, use the site) to activate it on your own.
Your title says "can't activate on my number" but you haven't explained why, so I'm assuming you haven't tried.

You can't activate it if it's already activated on someone else's line. It's probably a stolen phone that hasn't been reported stolen.

Thanks guys. I called the number and it went straight to VM. I believe if its not taken care of in the next few days I'll contact the police. I mean I have his number, and a few other details. I'll first see if sprint can help.

Product F(RED) said:
You can't activate it if it's already activated on someone else's line. It's probably a stolen phone that hasn't been reported stolen.
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In that case Sprint shouldn't have said it's a clean ESN, because clean means it's not activated on another line. Sucks...

aph said:
In that case Sprint shouldn't have said it's a clean ESN, because clean means it's not activated on another line. Sucks...
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Well it was clean until i turned it on, then the phone activated on another line. ;(

The phone may be stolen, but slightly more possible is that the phone was purchased using an upgrade on the old ladies line. When you turned it on, it went through hands free activation like it should.
What you should have done was setup activation on ur line before turning it on. Then it would have done its hands free activation on your line.
What you'll need to do now is call Sprint and get on the line with real tech support, not just the person who answers, make sure you ask for next level tech support. Have them do a full factory reset, it will also reset ur profile, and you should be good to go. It may take an hour on the phone with Sprint, but it should work fine. I have had to do this several times whenever activating a phone on a line that it was not originally intended for. Hope it works for you.
Hey... I think this thing makes phone calls too!

Evo 3d upgrade question

Hey guys. Basically my stepdad has an unused phone upgrade, but does not want to use it.
I would like to own the new HTC EVO 3D.
Can we extend his lines contract, get the phone and then put it on my line?
Also, I understand now that an additional $10 fee is on each smartphone for "data" now. When we signed up only my phone had this fee due to being a 4g phone, the other smartphone including his did not get charged because they signed up and got their phones the month before the change (my stepdad bought his phone online which is why he has an upgrade). Would my plan add a $10 fee to his line?
Any input appreciated. Thanks.

Nope, only the person using the phone has the $10 fee. But make sure sprint knows that you're switching phones and he will not have the Evo3d

Depending on what contract/plan he is on and if your also on that plan. If you are already on that plan and do not have a 'smart' phone, then it will only be the extra $10. However, with it being 'his' upgrade, you will have to have him upgrade 'his' phone and then activate his 'old' phone under you. If you are not on 'his' plan and you are going to add the line, then it will be $20 plus the $10 ($30) additional per month. But I'm pretty sure you can't use his upgrade for a different account. Great, now I'm confused....I think this is right, but a good rep in the store or him calling may be a better option. There are also some sprint guys on here that could answer it better.

kse91holydiver said:
Nope, only the person using the phone has the $10 fee. But make sure sprint knows that you're switching phones and he will not have the Evo3d
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So this is in fact a tangible plan for myself to obtain an HTC evo?
Thanks

dpilcher said:
Depending on what contract/plan he is on and if your also on that plan. If you are already on that plan and do not have a 'smart' phone, then it will only be the extra $10. However, with it being 'his' upgrade, you will have to have him upgrade 'his' phone and then activate his 'old' phone under you. If you are not on 'his' plan and you are going to add the line, then it will be $20 plus the $10 ($30) additional per month. But I'm pretty sure you can't use his upgrade for a different account. Great, now I'm confused....I think this is right, but a good rep in the store or him calling may be a better option. There are also some sprint guys on here that could answer it better.
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I'm not going to lie. This has me confused as well.
We are all on a family plan.
He has a smartphone, I have a smartphone and we both have our own lines. I pay $10 because I had the htc evo, he does not pay the additional $10 currently.
I want to lengthen his contract, get the phone and NOT activate it on his line, instead, take it home and call and have it activated on mine.

If you are doing this anywhere that offers "Instant Rebates" you can get away with this. Just don't activate the phone on his line at all, otherwise he will be stuck with the $10 fee when he re-activates his "smart phone". Either order it online or at a store, just be sure they do not activate it at the store. Once you are home go online and activate it on your line, or via Sprint chat.

Yeah I did it the last year with the evo4g, you will be fine as long as he activates it with his and makes like two calls and then you call sprint to change ESNs, when you change them tell him to make sure they're taking off that $10/month charge. I'm pretty sure he'll never have to pay it but I guess they might have him pay it for one month. I guess you could look at it as a tax for getting a Evo3d

With the instant rebate he shouldnt have to activate it on his line. If he does he is boned. Assuming he had any smartphone that is on the systematically enforced list. There is no override, the system will from then, on force the $10 fee on any applicable smart phone, blackberry, android, wm etc etc. doesn't matter that its not 4g.
Trust me plenty of people have got jacked on this. The only exception is if its a TEP/ warranty replacement. It sucks, but it is what it is now. Co-worker activated her old Sanyo flip for a 3 day camping trip, came home and activated her BB curve again...boned with the $10 fees now. Only way it will go away is if she uses a non smartphone from now on. Soon as she activates any smartphone, the fee is back.
Sent from my Infected EVO using XDA Premium App.

Action B said:
Hey guys. Basically my stepdad has an unused phone upgrade, but does not want to use it.
I would like to own the new HTC EVO 3D.
Can we extend his lines contract, get the phone and then put it on my line?
Also, I understand now that an additional $10 fee is on each smartphone for "data" now. When we signed up only my phone had this fee due to being a 4g phone, the other smartphone including his did not get charged because they signed up and got their phones the month before the change (my stepdad bought his phone online which is why he has an upgrade). Would my plan add a $10 fee to his line?
Any input appreciated. Thanks.
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YES YOU CAN. Goto a best buy store... and say this
Ok. my dad is due for an upgrade on his contract. he doesnt want the phone though. can we please do a hardware swap after upgrading the contract.
i just did it yesterday to get my mom an evo while upgrading dads lol

leo72793 said:
YES YOU CAN. Goto a best buy store... and say this
Ok. my dad is due for an upgrade on his contract. he doesnt want the phone though. can we please do a hardware swap after upgrading the contract.
i just did it yesterday to get my mom an evo while upgrading dads lol
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What kind of phone does your dad have? Is it a smartphone. I wonder if they begin implementing the $10 fee if you upgrade your line but keep the same smartphone.

once he upgrade to a new phone he will

Follow up:
You cannot upgrade a line and not activate the phone. I tried at multiple stores and if you purchase it online it activates when you first turn it on upon receiving it.
Anyhow, there is the basic answer if anyone knows a way around let me know

Ok heres what you do upgrade your dads phone to whatever phone you want then activate it like you would regularly do on his line then make like 2 calls then call sprint and ask them to switch each phone to the account you want it on.
Sent from my PC36100 using XDA App

sharkboy0901 said:
Ok heres what you do upgrade your dads phone to whatever phone you want then activate it like you would regularly do on his line then make like 2 calls then call sprint and ask them to switch each phone to the account you want it on.
Sent from my PC36100 using XDA App
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Thanks for your input but I think you are missing a critical detail regarding this thread.
My dads phone is grandfathered into no $10 fee for his current smartphone, swapping to any other phone even for an instant will result in the $10 fee on his account for having a smartphone.
Your suggestion includes the idea of activating the upgrade phone on my dads account. I wanted to know if it was possible to upgrade and NOT activate so that he would not be charged $10 on his line AND I would get an upgrade phone. The end of this story is
TO MY KNOWLEDGE IT IS NOT POSSIBLE TO UPGRADE A LINE AND NOT ACTIVATE THE PHONE AT ALL ON THAT PARTICULAR LINE.
AND
THIS ONLY REALLY MATTERS IF THE LINE BEING UPGRADED IS GRANDFATHERED IN TO NOT PAYING $10 FOR A SMARTPHONE AND THAT PERSON CURRENTLY HAS A SMARTPHONE.

He will only get charged once unless the phone that gets swapped with his upgrade is a smartphone that gets charges the 10$ then he will get charged every month
Sent from my PC36100 using XDA App

sharkboy0901 said:
He will only get charged once unless the phone that gets swapped with his upgrade is a smartphone that gets charges the 10$ then he will get charged every month
Sent from my PC36100 using XDA App
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That's what he's trying to do. Dad has a smartphone and this guy is trying to get the 3d for himself. Activating the 3d on dads line, even for a minute, will trigger the $10 smart phone fee for for dad. Since he said dad already has a smartphone currently.
Some brick and mortar stores will do this, like best buy or radio shack. I bought a phone as a gift using an upgrade and held it for over 2 weeks before activating. Just call in and have them activate it on your line. Should be fine. Even from sprint.com should be ok. Just call in and have them release the phone from that line first, account owner may need to make the call. Then have it activated on your line.
Key is to not power it up until they are activating it to your line. Since if it's tied to his line, it will try to auto activate. When it connects to the network the first time, it will try to activate on whatever line sprint originally programmed it to. That line is changed when you call them in to activate it, after having it released from his line first.
Sent from my PG86100 using xda premium

KB112 said:
That's what he's trying to do. Dad has a smartphone and this guy is trying to get the 3d for himself. Activating the 3d on dads line, even for a minute, will trigger the $10 smart phone fee for for dad. Since he said dad already has a smartphone currently.
Some brick and mortar stores will do this, like best buy or radio shack. I bought a phone as a gift using an upgrade and held it for over 2 weeks before activating. Just call in and have them activate it on your line. Should be fine. Even from sprint.com should be ok. Just call in and have them release the phone from that line first, account owner may need to make the call. Then have it activated on your line.
Key is to not power it up until they are activating it to your line. Since if it's tied to his line, it will try to auto activate. When it connects to the network the first time, it will try to activate on whatever line sprint originally programmed it to. That line is changed when you call them in to activate it, after having it released from his line first.
Sent from my PG86100 using xda premium
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First, I would like to thank you for understanding my thread and posts and posting something that makes sense.
I'd like to mention that I have a 3d now and I just bought it on craigslist. This thread is really just informative at this point as I do not have a problem to solve any longer.
When I went to radio shack I tried to tell them it was "a gift for my dad". They told me that basically they could not give me the phone without activating. The guy there is older and not really very savvy so it could just be that or the policy has changed. How long ago did you do the gift thing?

FYI asurion is out of evo4g now replacing claims with the evo3d so basically $100 to upgrade to evo3d

knotcw said:
FYI asurion is out of evo4g now replacing claims with the evo3d so basically $100 to upgrade to evo3d
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You certain about that?
Sent from my PC36100 using xda premium

Action B said:
First, I would like to thank you for understanding my thread and posts and posting something that makes sense.
I'd like to mention that I have a 3d now and I just bought it on craigslist. This thread is really just informative at this point as I do not have a problem to solve any longer.
When I went to radio shack I tried to tell them it was "a gift for my dad". They told me that basically they could not give me the phone without activating. The guy there is older and not really very savvy so it could just be that or the policy has changed. How long ago did you do the gift thing?
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The last time I did this was last Christmas. But I just spoke to a Sprint rep least week about this. I activated an old flip phone for my son, as he trashed his phone (which is why he won't get a nice phone). The rep was telling me he had an upgrade (which I knew) and I could get myself the iPhone using his upgrade. Plus on Sprint users forum, lots of people bought iPhones and sold them with no issues. Just had to call in and release the phone from their account if anything.
Sent from my Warmed up Shooter.

[Q] AT&T Preorder Problems?

Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.

SchusterIX said:
Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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I had the same problem Oct 25, as I was ordering 2 Notes, one full price and one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordering only one at a time.

nascar24usa said:
I had the same problem Oct 25, as I was ordering 2 Notes, one full price one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordring only one at a time.
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Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.

SchusterIX said:
Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.
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Really makes no sense and I agree with you. Why did I have to split my order to get both, ATT didn't even know.
Good luck.

Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.

Reps told me to come in as well. I asked if they thought there would be a line guy said usually not for samsung. I asked what time they opened he said 9 I said ill be here at 8.
Sent from my SAMSUNG-SGH-I747 using Xparent Blue Tapatalk 2

SchusterIX said:
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.

netnerd said:
ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.
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You'd be doing whats called an alternate upgrade. Basically upgrading your dads line to the note 2 then putting his original phone back on his line and putting the equipment on your line (note 2) if his old phone did not need data before it won't add data. I do these at least once a day with no complications. It's incredibly easy and done more often than regular upgrades are. And you shouldn't have to call and cancel anything. Just have the associate doing the upgrade make sure and show you that your dads original equipment has been returned to his line.

I wish the employees at my lo Al vest buy could figure out how to do an alternate upgrade. I tried to do one last month on my wife's line and none of them could figure it out. I just took the phone to an att store after I left best buy to get it taken care of.
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Featherbeard said:
Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.
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You might have an incompatible rate plan code. Apparently I had an old rate plan with an old code that the instant savings discount didn't recognize. I got all of this info from someone on AT&T live chat. They told me to call Premier and tell them to update the code and that they'll know what I'm talking about. 5 minutes later I was able to get the $100 discount and my preorder was in.

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.

SchusterIX said:
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.
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You're *****ing about our website not keeping your ****?? So a system that is based off of someone else's system (ATT in this case) didn't work correctly? Get off your lazy ass and go to a store. That way you can get it done correctly without having to deal with any operator error
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Comon now guys, let's keep it civil on on-topic.

My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?

Featherbeard said:
This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?
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Heh, just got off the phone with support. We tried two different credit cards, both are empty not used very often, and it denied both then locked the account. She said I'd have to go to a store to show two forms of id to unlock the account. Yea, their system is ****ed up.

Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
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DeRock13 said:
Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith
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That reminds me. I need to call geek squad again. They've been double charging my card for my protection plan every other month or so. I think this will be call number 9 to get them to fix it, again... :silly: Started when my OG Droid's touch screen died, and verizon wouldn't do anything to help me out, so I ditched them and went back to at&t. Got the Dell Streak because the Atrix wasn't out yet. 29 days later the Atrix dropped, so I swapped over to that. They "canceled" the protection plan and started it up on the new phone, but the Streak plan is haunting my account. It just won't go away. The geeks at BB can't do anything, I always have to call their customer support.

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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Same here and when I call to find out what is going on, I get read from some script because they have no idea why. I guess I'll just go on launch day and hopefully pick one up
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