Desire - T-mobile signal problem - Desire General

I have just got my desire on T-Mobile, and am happy with the phone. But the signal strength both on my wifi and phone signal is very week. I was originally on T-Mobile for many years and never had a signal problem at home, so I tried my sim in an old Nokia and I am getting full bars, in my desire it fluctuates between 1-3 bars. I also have an N-router set up and get perfect coverage right across the house with all my wifi devices, but not the desire, even if I am only a few feet away from my router the best I can get is about 50% strength.
Is there a problem with the firmware, or do I have hardware issue, any comments welcome.

Related

Defective Radio

Sitting at my desk in central London, I get 4-5 bars of gprs signal only, no 3g whatsoever. If I set it to "WCDMA only" in settings then it will sit without a signal all day.
I put my SIM back in my old phone (HTC HD) and it gets 5 bars of HSDPA at around 3mbps in the exact same location. If the signal is so good why can't the desire even detect it?
Same story at my house, old HD gets 4-5 bars of H while the desire fluctuates between 1 bar of H and 5 bars of gprs.
Do I have a faulty unit or is just the limitations of the desire's radio hardware?
Does anyone on O2 in London get a decent signal comparable with their old phone?
dickson123 said:
Sitting at my desk in central London, I get 4-5 bars of gprs signal only, no 3g whatsoever. If I set it to "WCDMA only" in settings then it will sit without a signal all day.
I put my SIM back in my old phone (HTC HD) and it gets 5 bars of HSDPA at around 3mbps in the exact same location. If the signal is so good why can't the desire even detect it?
Same story at my house, old HD gets 4-5 bars of H while the desire fluctuates between 1 bar of H and 5 bars of gprs.
Do I have a faulty unit or is just the limitations of the desire's radio hardware?
Does anyone on O2 in London get a decent signal comparable with their old phone?
Click to expand...
Click to collapse
im on tmobile and im my expericence its the other way round, when i had my old hd, id struggle to get 1 bar hsdpa but on my desire i get 2 or 3 bars all the time, maybe u should try a new radio
AndroHero said:
im on tmobile and im my expericence its the other way round, when i had my old hd, id struggle to get 1 bar hsdpa but on my desire i get 2 or 3 bars all the time, maybe u should try a new radio
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Click to collapse
Wasn't aware there was a newer radio, I've had the 1.21 OTA update which I thought contained a radio update as well. I used to flash different radios on the old HD but it never made such a drastic difference as either 5 bars of 'H' or not even detecting the 3g network at all.

[Q] 3g everythere but at home????

I have a problem with my Tmobile g2 running 2.2, it is all stock no modifications whatsoever other than handcent and fancy widget.
The problem is I can not connect to 3g or hsdpa network when I am at home. By this I mean the cell tower that provides service when I am at home. I have txt and calling capabilites but I have no data whatsoever. I have to manually switch to 2g or edge to check email or use the browser. I have called tmobile and they keep telling me that the problem is with my phone, however when I am 2 or 3 miles from my house and it goes to any other tower on the planet everything works fine.
I have searched the g2 forum here but could find no answers. I apologize in advance if this has been indeed covered or discussed to death and I have just failed to find it.
I did find the *#*#4636#*#* option and when it is on 2g I can run a ping test and it finds the server just fine, but on 3g it always fails to connect. Again this only occurs of course when I am sitting at home!
Thanks to anyone who can shed some light on this or point me in the right direction because leaving it up to tmobile has proven to be fruitless.
It might also be worth mentioning that i replaced the sim card today as well, this too had no effect on this phenomenon.....
My mom's nexus s has the same problem. Only difference is that when i walk out the door i get 3g. Once i walk back in, I get edge...... I think its might be just tmobile frequencies poor ability to pentrate walls.
Sounds like a problem with the 3G network in your area, or just a weak signal there.
I know its not the signal strength, I always have full bars at home Its something to do with the network....
DefiantMenace said:
I know its not the signal strength, I always have full bars at home Its something to do with the network....
Click to expand...
Click to collapse
Full bars on 3G or 2G ? If you have full bars on 3G then it sounds like a network problem.
I have the exact same problem, but my building is probably over 100 years old with 300 coats of lead paint on it. It depends on your building. Signals can bounce off of mirrors for example and other materials. The more material the signal has to go through, the more attenuation happens.
I have a similar problem, my G2 can't maintain a consistent connection, I will go from 4 bars of HSPA+ to 4 bars of Edge to nothing (lost connection to network) and it will jump around wildly between these three states (every few minutes). My wife's MyTouch 4G doesn't do this, my G1 did not do this, our kids (dumb) phones have consistent connections.
I know it's some interaction between my phone and the TMO network, I'd say it was a defective phone except the only place it happens is inside my house.
I wish that TMO offered a microcell.
There is no reception problem, I have had the phone working here for awhile and it always has full bars, like I said I can hop in the car and drive a couple miles and it works just fine. Tmobile finally got back to me today and said they are having their Engineers troubleshoot the tower that provides service when I am home. I hope they get this fixed soon, they said 72 hours.......
It's that anti-cellphonereception chemical they put into paint!!

Low signal on hox

Today I noticed that the signal on my hox is worse than on my old desire. On places where my desire got constand hsdpa the hox switches constantly from hsdpa to 3g with less signal bars. Anyone else with this problem ?
Sent from my HTC One X using XDA
Same here, I now have to go outside my office to be able to make calls that dont drop. With my SG2 would get full bar in my office, but with HOX only get 2bars
Yup mine seems the same, stumbled upon this thread looking for a solution so hopefully someone who has some success resolving the issue will be able to help.
I'm having this issue too, hopefully when s off has been achieved we will be able to flash different radios it has fixed this issue on all of my previous phones.
My phone also seems to have a somewhat weaker 3G reception than my SGS-2, although they both act in the same way in regards to switching between 3G and H+ all the time. I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?
Mine seems to get faster 3G speeds than my Gnex and GS2 (unless my network has improved in the past 2 week)
But phone signal is far worse, especially since the 1.28 update... I'm not getting signal now in places where I used to always get signal
Sent from my HTC One X using Tapatalk 2
My data speeds have dramatically decreased after the latest 1.28 update - quite dissapointing! I have no use for better signal if the data is worse lol
Have been lurking on here for a while now and noticed a few threads and comments about reception on the One X
I am in the same boat, was using a Desire S and now a One x and noticed there is a distinct difference in signal level between the two. Not just the signal bars (desire s has 4, One x has 5) but the dBm levels too.
I would say that 80% of those that have had the update and posted about signal have said that it has improved, regardless of carrier they use.
I went into the store where I bought mine from (ThreeUk Retail shop) and they were going to swap it out there and then for me but the handset on display (working demo) had a similar level to mine, so seemed pointless as Im guessing that all/most of the units are like this, it isnt an isolated case.
So, im not sure what to do now. I have just swapped my main number to Three (and its now my only number). Im without coverage far more than I used to be with Voda, or with Three using the Desire S.
Three shop says they have a 28 day policy for faulty handsets, I hope that the update is out before that so I can see for myself.
Brilliant handset though…. screen is lush, using the phone is a pleasure…. just brilliant.
Steve
I am noticing far worse signal on my handset than previous handsets , an awful lot of the time my handset switches between t-mobile and orange , whereas previous handsets were solid t-mobile all day , and also the data speeds are worse. I am not very impressed as the 1.28 update appears to have made this worse, and its an unlocked generic variant in the uk if thats of any help
cheers
james
My signal is loads better.
Before the update I couldn't sit on the sofa and make a call I would get 3bars then nothing.
Now I'm a fairly constant 4 bars sat on the sofa.
I'm on Tesco (so O2) I was going to take the handset back before the update.
Battery seems twice as good on a completely different note.
Sent from my HTC One X using Tapatalk 2
I have had a similar experience as descb600f. Prior to 1.28 my signal would drop regularly. After 1.28 I am finding it is far better, regularly seeing 3 bars, where before it would continually switch between 0 and 2 bars.
WiFi reception is great, puts my Desire to shame!
So which is it, does 1.28 make signal alot better or not? And what about actual call quality, its one thing getting 3 bars but another if calls are choppy
I do have to agree with the signal/Wifi issues on this device.. I came from a Nexus S (GSM model) and I used to get good HSPA/UMTS signals on that device, I also have a Wifi network setup in my house, it covers most of the house and some of the backyard.. However when out in the backyard the One X seems to drop the connection to the Wifi network, however my old Nexus S still has atleast 2-3 bars of Wifi connectivity and constantly keeps the signal/connection.
Has anyone else had issues like this with Home Wifi networks not getting as great a signal as other devices?
If I hold the One X in one hand and the Nexus S in the other and move away from the Wifi Access Point, the One X drops signal strength a lot quicker and the Nexus S keeps connection/signal a lot further away..
Bit dissapointed with that, and hope it's some how able to be fixed with software/firmware upgrades in the future?
Also I noticed the One X seems to switch between H/3G (HSPA/UMTS etc) quite a lot more than the Nexus S does, same network, holding both in same spot..
Apart from these minor issues and the screen flickering issue I'm more than happy with the One X..
Tondern said:
I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?
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Click to collapse
WiFi and 2G/3G are two different chipsets and different antennas.
I have also notices dropsin the last 3 days, including hours with no reception at all
Need to switch from 1.26 to 1.28 soon to try it...
I should say I live in an area with only 2G reception and we sit in a dip partially hidden from the transmitters.
We can only get O2/Voda (orange/TMob if I just want to live upstairs in a corner of the house) and since the update I now have no issues with reception just like I used to.
1.28 has resolved my issues.
On the wifi front
I live in an old stone cottage with timber frame extension (wifi b/g can't make it thru our internal walls in the old part of the house), I have the N wifi router upstairs in the extension and have no issues with losing WiFi either (didn't have issues before 1.28).
Hope this helps people, I realise some may say it has got worse but for me the difference is night and day making the phone completely fine.
I just found an old 3 SIM (from a dongle) and popped it into my desire s and placed both by the window running Network Signal App for 30 minutes.
Both were attached to the same tower and the HOX was getting between -89 and -91 dbm, the Desire a consistent -75dbm.
Just hope that Three shake their touche's and get the update approved ASAP…. im quite a technical guy, but the idea of rooting and doing the update myself gives me the shakes…..
Steve

[Q] Weak WiFi Signal

I've had the phone for about 10 days and I've consistently noticed that my G3 has a much weaker wifi signal than other phones, both at work and at home. At my house about 5 feet away from the router it was registering 1 bar on the 5Ghz network and about 2 or 3 bars on the 2.4 Ghz. Being that close to the router it should be full! The 5Ghz also has problems staying connected. At work where I used to have full bars with my GS4 and other phones and now I only get 1 or 2. While I haven't had the same problem as others with wifi dropping, it is rather annoying that the signal is so much weaker and I have noticed that with the reduced signal strength my connections are slower. I really hope its a software issue and not hardware related. I'm seriously thinking about going to T-Mobile and asking them to look into it.

Getting Verizon to address signal issues?

Has anyone had luck getting signal issues addressed with Verizon?
My signal has gone to crap - I thought it was my new One M7, but my wife's S4 is exhibiting the same behavior...can't help but think something is wrong, as I used to get a solid 4G signal at home a few months ago on my ReZound.
I live just off a major state highway, I am in town, and right in the middle of the 4G coverage for Verizon (there's 6 towers within 4 miles of my house, and 17 antennas - according to antennasearch.com). The local Verizon tech pulled their map and said I should be getting full signal at my house.
Despite all this, when I get within a mile from my house coming in fr the East on the state hwy, I drop to 1 bar of 3G and lose all data. At home, I switch between these signals:
(rare) 4G RSRP -120 to -123 dBm
3G (eHRPD) -110 to -118 dBm
1 1xRTT -97 dBm
If I go another half mile west in town (which is flat land), I am back to sub -100 signal on 4G. Any way to get someone to actually investigate and do something about it?
Thanks...
Call tech support and demand that they send a tech to investigate. I have to do it constantly. They tell me every time I call everything is fine on their end and a few days later it gets better all of a sudden. It's like they don't want you to know they have an issue.
You on the latest radios? I noticed when I updated to the latest radios my signal improved. Still would call tech support and have them check what's going on. Don't take we have no issues as you live in the area and they don't. So they should take your word for it. If you know others in your area have them call to so they have to take it seriously.
Sent from my Nexus 7 using Tapatalk
Man, I have tried newest radios, older radios, combinations of different setups with different ROMs (Sense and AOSP based), flashed RUU and did factory resets, back to stock rooted with new and old radios, and even a new SIM card...now back to 100% stock and fully updated - getting ready to see if they will trade out my hardware in case mine is bad.
One odd thing - when I first got the phone, the Best Buy tech couldn't get the SIM to activate, and had to call Verizon. When I swapped my SIM out two weeks ago at the local Verizon corporate store, they couldn't get the new SIM to activate and had to go to the back and do it from the computer...which is what makes me wonder if my hardware is bad.
Have had Verizon here (same house) for 8 years...very rarely had a dropped call in that time up until about 2 months ago (when I got my One M7). I drop about 1 out of every 3 calls now, and the other two get garbled sometime during the call - I hear "you're breaking up" at least once per call.
Your wife has a totally different phone and she is having issues as well so she has hardware issues too?
Her Samsungs always had worse reception than my ReZound (why she likes them, I have no idea) - but I chalked it up to bad reception on the device line.
I never looked into her signal strength until I was comparing my One to hers, which is when I noticed her signal is also bad (mine is worse at times). That's what made me wonder if it was something Verizon should look into in the area.
The hardware thought on my end is due to the fact that I can't find a combination of radio/ROM/RUU that will improve my signal at home and the fact that both SIMs had an issue activating in the phone. Grasping at straws on the hardware thing really.
May reactivate my ReZound tomorrow to see if the signal has just gone to crap here or if it's my phone.
I had signal issues at one point and the problem was because the SIM couldn't seat all the way because of a tiny piece of plastic still attached to the back side of the SIM. It made just a tiny little bump that made it so the tray wouldn't slide all the way in. Since then though the problem in my area has been Verizon. Every time I've called to tell them the coverage here has been crap they tell me the same old it isn't their fault junk. Keep hounding them and they will send a tech even if they tell you otherwise. Like I mentioned before. They almost never admit to an issue with a tower. The only time I have heard of them admitting it was when it was bad enough that they received several reports.
Update:
I reactivated my ReZound yesterday morning to see if my recollection of signal was off or if things are worse on the network near my house.
I monitored it heavily yesterday, last night, and again this morning, and at home the ReZound keeps a 4G signal ranging from -110 to -120.
I did a side-by-side comparison with the wife's Samsung, and while the One mirrors the Samsung (when one drops to 3G or 1X, the other is doing the same), the ReZound held the 4G signal. I watched the Samsung go from poor 3G to 1X - ReZound held 4G.
Also, the dreaded 1 mile dead zone around my house - on my One, Slacker quits playing about a mile from home, says it has lost connection to the server, even though I am on a decent 3G signal. Twice yesterday (coming and going), the ReZound held 4G through the zone and Slacker never skipped a beat.
Conclusion - either something is wrong with the One (and possibly the Samsung?), or the One simply can't contend with a weak signal as well as the ReZound.
If a rep said you should have full bars they might not have the antenna aligned right. I remember years ago someone on one of the sites talked about the same problem he was suppose to have full signal but want and Verizon sent someone out to check alignment and found the person who installed it didn't have it aligned right. After he rest the antenna the guy had full bars. I'd bet this happens quite often and maybe have the two that told you to have someone sent out to see if the antennas are setup right
the_Damaged_one said:
Update:
I reactivated my ReZound yesterday morning to see if my recollection of signal was off or if things are worse on the network near my house.
I monitored it heavily yesterday, last night, and again this morning, and at home the ReZound keeps a 4G signal ranging from -110 to -120.
I did a side-by-side comparison with the wife's Samsung, and while the One mirrors the Samsung (when one drops to 3G or 1X, the other is doing the same), the ReZound held the 4G signal. I watched the Samsung go from poor 3G to 1X - ReZound held 4G.
Also, the dreaded 1 mile dead zone around my house - on my One, Slacker quits playing about a mile from home, says it has lost connection to the server, even though I am on a decent 3G signal. Twice yesterday (coming and going), the ReZound held 4G through the zone and Slacker never skipped a beat.
Conclusion - either something is wrong with the One (and possibly the Samsung?), or the One simply can't contend with a weak signal as well as the ReZound.
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Click to collapse
With newer phones, they may be dropping the 4G and 3G signal because it is below the preset threshold in the firmware. -110 to -120 is horrible. You should be getting higher than that, like -90 and up.
Edit: if Verizon is saying you should be getting full bars, your signal should be above -78dBm. (Signal is measured in negatives, so "above" -78 is 77, 76, etc). If you read any documentation on signal strengths, you will see anything below -105 is so horrible of a signal, most data, sms, and calls are frequently dropped. With you claiming with the Rezound having not experiencing this, it is highly likely what the above poster is saying is true: antenna alignment is messed up. Even a fraction of a degree will mess with signal quality.
Sent from my HTC6500LVW using XDA Free mobile app

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