Develop Bugs

[Q] Poor cell signal- often roaming

I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. Didn't know what the latest PRL was that was out.
I know this thing has only been out a few days, so i understand some bugs. Is anyone else having signal issues where they didn't before?
I'm really trying rock this for a couple days stock before i root the hell out of it, lol.
Thanks for any input. Link me to resources if you like, i have no issues reading up on my own if this is a common issue.

fattmann said:
I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. .
Click to expand...
Click to collapse
Ditto! I even have an Air Rave and reception is poor.

I am running into the same situation. It keeps on switching between roaming and normal for no reason. I usually get pretty good reception in my room. It will sit there at about 2-3 bars reception, few minutes later its roaming. The phone hasn't been moved at all.

This happened to me 20 minutes after I got it on Friday but after a reboot it was fine. No problem since then. I assumed it was a network issue.

Same issue here, even with Airave (evo next to SG2 has better signal)

Huh, I'm getting better reception than my Evo 4G. The Epic Touch now works in my condo elevator at basement garage level where the Evo would consistently drop a call.

has anyone did a signal strength comparison instead of bars. they may have different values per bar on different phones.

Returns are warranted?
Sent from my SPH-D710 using XDA App

I wonder if there is a difference in radios or something. My experience tells me that this radio is finicky as heck, and I don't know why.
Is there a way to find out if Samsung used different parts or suppliers to make the Epic Touch?
I remember HTC doing this with their phones, and some would be fine, and some would not (different issue each phone, lol)

Mine was doing the same i switched the phone to only go on sprints network and has been fine. I rarely need true roaming but it would go into roaming even when sprint service was available.

I think Sprint may be doing network upgrades/maintenance. The same phenomenon occurs on my Epic 4G Touch and multiple Nexus S 4G's. I'll see signal jump from -106 dBm to -76 dBm and in some places go into roaming. Nothing to worry about as long as it works. They may be upgrading equipment to support EVDO rev B hopefully.
I get much better 4G reception on the E4GT than the NS4G, FWIW.

My signal isn't as good as my photon was better then my evo 3d. I usually don't roam much. Trust me when I say this, reception could be worse lol ill deal with it!!
Sent from my SPH-D710 using Tapatalk

I hope the poor signal has to do with upgrading to EvDo RevB on Oct7

Thank God I am not alone. My cell reception too is finicky. In places my old evo (which my girl use now)have weak signal my epic touch would roam in and out. Sometimes it won't leave roaming even after I get to a known good reception area. Only a reboot would kick it back to sprint network. I read somewhere that calling sprint and having them reset my phone on their end might help. I am going to try this out as soon as I get home.

[Q] How's your signal strength? [LTE]

Hey all,
I'm curious to how your reception is on the VZ GNex. I still have my Rezound here and it seems like I'm getting about -20db worse on the GNex compared to the Rezound. I'm curious - has anyone else experienced this?
Thanks,
Super

yeah, and it is killing me. In the same spot in my room I had my rezound, I had MUCH MUCH better signal strengh. I could keep 4G all day, which is why I switched from sprint to verizon. Thunderbolt, Droid Bionic, Rezound, all worked fine. The GN looses 4G consistantly. This might be a deal breaker for me. I am going to try a custom rom in a min when it finishes downloading, but I doubt that will help. Also am on 4.0.2.
on the thunderbolt there was a setting that allowed us to change when it "lost" 4G signal. I.E. it would allow the phone to pick up a weak signal. Does anyone know if there is a setting like this? I know the signal isn't weak in my house from the previous phones, so it is either a setting like this, or the GN has a really crappy radio...

The 3g and 4g on my Nexus is very bad and not even usable. It is either dropped or barely working. Without wi-fi my phone would have been useless today.
If this isn't correct quickly I will have no choice but to go back to my Thunderbolt which was great!

Service at my apartment just sucks but it's getting the same reception as my OG Droid

I had a rezound and was certainly getting a better signal, 2 things I noticed on the rezound was the battery door actually had antenna relays in it, and also there was 3 settings on the rezound for network performance (performance, normal, and battery saver)

I get horrible signal strength in spots, like on my way home from work there are several short distances where it just drops the signal all together.
At home, my phone seems to just drop connection completely and it's having a hard time picking it up again. Noticed this morning it had been without network access all night. Rebooted it and everything was OK (strong signal) in the exact same physical location.

does any body know how to update roaming with this phone I tried *228 but that didn't work

I am having similar issues in regards to network dropping out. I can understand why 4g would -being limited coverage and all- but 3g should seamlessly pick up where it drops off, plus my voice signal is much lower -100dBmw vs -85/-90dBm which I got with my OG Droid.

jnyce87 said:
does any body know how to update roaming with this phone I tried *228 but that didn't work
Click to expand...
Click to collapse
You can't update roaming on LTE devices, as the sim card automatically does it. What you can do is a "sim reset" type thing.
Power off, and leave your sim card out for like 5 minutes. Put it back in and turn on the phone. According to multiple sources, this will cause the sim to have to re-register on the network, thus refreshing/updating your privs.

Rezound is way better reception wise. Matter of fact, the Rezound is better at a lot of key things! Ima give this a chance but I gotta say I miss my Rezzy!!
Sent from my Galaxy Nexus using Tapatalk

WOW.... my Nexus data was very bad and almost unusable, but now it is fixed!
I didn't want to, but I did a factory data reset and it resolved the data issues. Everything is solid connections now and holding steady. Before the signal was bouncing all over the place.
Give the factory data reset a try if you are having issues. Yes you have to start over but it's better than having a phone that doesn't work.
Phew... now I am happy again! I really thought I was going to have to go back to my Thunderbolt.

OK. I did some digging. I recommend all users download an app called sensorly. It would appear that the reported signal strength by default is 4G. Currently, my 4G is is teetering at -100dBm to no signal and that shows on my phone as no bars. However, I discovered that my 3G is at -90 dBm (excellent coverage). From what I have researched it would appear that the phone has issues handshaking between 3G and 4G which I am sure will be corrected in an OTA update.
If I go to Settings-Wireless & Networks-More-Mobile Networks-Network Mode-CDMA/LTE and switch to CDMA only my bars come up and my dBm appears normal in settings.
I am pretty confident this is a LTE/3G handshake issue. Just like when you leave your home and you are still barely connected to wifi and the phone doesn't know what to use, so all of your apps fail trying to connect. I think it is just the same.
Anyway, I hope this helps others. It has made me less neurotic finding this out.

I had the rezound and returned it because of the headphone noise. Got the nexus and it gets terrible signal and speeds where the rezound was great. Called Verizon and they are sending me another Rezound and told me it shouldn't have the audio problems. We shall see. I just know that the nexus is unusable in my house due to reception.
Sent from my Galaxy Nexus using Tapatalk

Is anyone else's Verizon GNex constantly losing service?

So yesterday I noticed I was constantly losing 4g connection on my Nexus. No problem, 4g has been horrible here for the past week on my Thunderbolt too...probably just a Verizon issue.
Since last night I have noticed that the signal dropping is not just 4g...I'm losing service in general. Dropped calls, failed SMS messages, everything. It happens about every half hour. I'm being told that a lot of calls to me are going straight to VM. I love this phone's features but this morning I'm ready to throw it against a wall. Is anyone else experiencing this? Time to return it to the store for a replacement?

I haven't been losing signal outright, but I am reverting to 3G more often. My Bionic would do this in roughly the same areas, but the more recent radio updates had kept me steady on 4G. Hopefully future updates to the Nexus will do the same!

I think this may have something to do with the radios used on Samsung phones. An update should fix it. Because I just switched from the rezound and I had excellent signal in my house and then I switched to this and there is about a fifteen dbm difference
Sent from my Galaxy Nexus using XDA App

i have reverted to 3G several times randomly.
also i noticed that coming off of wifi, it takes quite a bit of time for 4G to restore itself.

My TB has been doing so in my office for the past couple weeks at least. Noticeable 5-7db loss on CM7. Data loss and weak signal on GNex too. I just deal with it anymore. Ide go back to a damn flip phone if I could

My SGN has a very poor signal strength compared to my T-bolt. The phone was unusable - no data & no bars (-120dbm). When I had data (rarely) it was 1x. After an hour in the store & on the phone with Verizon tech support they have a ticket out on it. We tried different SIM cards & a different phone even. It might be a network thing on their end - for a while at least my phone wasn't showing up as activated & the Baseband I had was not what she showed in the system.
I will let you know what I learn. I want to keep my GSN but not as a paperweight...

same issue
I called verizon and said this is not common. So whenever a phone call is ended and it tries to reconnect to 4G, the phone loses all radio signal. This is completely frustrating.....i have reset to factory(no help). I have replaced the sim card(no help)....this sucks.
UPDATE:: 12/22/2011 went back to the store and swaped out to a new nexus galaxy. All problems are gone, and this phone is working great!!! seems to even have better battery life now. probably because it is not constatly dropping the signal.

No signal here.
Set to 3G only.... no dice. No 4G here, but still no dice with the dual setting.
Had made two calls yesterday after getting home.... both were lacking in call quality, but the calls were completed. I was connected to the extender on the first call, but not on the second (thought it might have injected the noise on the line). The second call wasn't perfect, but a considerable less amount of noise. I do live in a poor signal area and that is why the need for the extender.... I figured the noise on the second call was due to poor signal.
This morning..... no SMS, no voice, no nothing!
I have played with the extender on and off.... and later came to notice lots of posts on this not being a usable combo.
So.... my conclusion. GNex has a horrible radio and if you require an extender, forget it! My DX held a much better signal.
In the end... no matter how cool the SW and HW is, if you can't make a phone call, why have a phone!
This handset is a major FAIL! The fact that VZW screwed the pooch on it and turned a Nexus device into a carrier device sucks balls as well!
EDIT: and oh yeah.... vzw support was worthless on this.

Same exact issues. My wife and I both have the GNex. We can be right next to each other and when I call her it will go straight to VM. If I pick up her phone and call, mine will ring. Afterwards I will be able to call her and it will not go to vm. VERY frustrating! I've had to text her to ask if her phone was ringing and it wasn't, so she would call me.

^ I heard from many Verizon people that its common when phone does not ring and goes straight to voice mail on other devices. Is this really an issue ? If fact it was SO frustrating that they had to switch to Sprint.

Wasnt an issue with my OG Droid or Incredible.

I own a Rezound and side-by-side speed tests show the GN's ping times and speeds are horrible! My GN looses connection often and reconnects are slow, not as bad as the Bionic, but definitely noticeable. Hopefully the radio is software correctable.. Time will tell, hopefully this will happen within my 45 day return period..
Sent from my Galaxy Nexus

I find my nexus to be going from 4g/3g every once in a while probably some verizon down time

if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.

nosympathy said:
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
Click to expand...
Click to collapse
Yea Samsung has been known for poor signal strength I ran speed testing my Inc vs my fascinate and then the rezound vs the nexus and every time the HTC phones blew the Samsung phones away
Sent from my Galaxy Nexus using XDA App

I played with the GN at the VZW store today for less than 10 mintres, and it lost its connection while I was handling it. I tried to figure out the cause, as I had a full bar 4G signal on my TB.
I hope this is a quick and simple radio fix, as I really like this phone.
I am waiting a few more weeks to see how this is handled and to check on batt life before I jump over. Never been a Sammy fan, so i am a little cautious.

i have poor signal as well

double post

I turned in my rezound for the Gnex and I am having horrible service at my house as well. With the rezound I had 2-3 bars and with the nexus I go into extended service or no service. I really love this phone as well but if I cant get a signal at my house back to the rezound I go.

Data drops are significantly less on the GN versus the Droid Razr... I would lose data service for 30 minutes at a time on the phone.
In my bedroom, I have two bars of 3G coverage. My thunderbolt had 1 bar, and the Razr I returned had two bars. In general, for me, it has a similar signal to the Razr. HTC phones always have a terrible signal strength for me...
I don't have (or need) 4G coverage where I live. When I go to Austin or SA, I notice that the 4G coverage is less on the GN vs either the Razr or Thunderbolt. However, as I live in an area that won't get 4G anytime soon, this is fine for me...

True cause of "signal" issues

Has anyone read this article? Very informative.
http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Sent from my Galaxy Nexus using XDA App

interesting read.
For a long time people have blamed their handsets for problems when the truth is there are always a lot of network issues out there at any given time.
Simply blaming your handset and assuming the network is 'great' because it has full bars or a good db is not the way to go.
Bars or db ultimately mean nothing, they do not mean you will get good speeds or in some cases to be able to make a call, in my experience its rare that the handset is to blame

True.
I had the RAZR before my phone. I would bet that the RAZR wasn't showing the correct signal strength and this is what a lot of people are comparing.
Sent from my Galaxy Nexus using XDA App

aye it would be interesting if someone ran some speed tests on the two devices side by side to what what the speeds v coverage were like

edit

jimdurt said:
They still have some issues to work on. My OG Droid gave me a better signal at my house on 3g. At least measuring the db strength. I dont have 4g here so the measurement in db strength should be sufficient to accurately see which phone has better reception.
Give Google time. They have the right hardware. Just need to get the software tweaked a bit more.
My wifes DroidX consistantly shows -93dBm with 3 bars of 3g service, while my GNex bounces a little more between -120dBm(most of the time) to -93dBm(rarely)
Even with no bars and @-120dBm, i get 600kbps download. Thankfully i have 18mbps download service through ATT Uverse wifi.
I do have to mention, my service improved ALOT from 4.0.1 to 4.0.2 update.
Click to expand...
Click to collapse
At -120 on 3g your lucky to anysort of dl

My 3g/4g signal has never been better. This phone is twice as good as my incredible.
WiFi signal strength does seem to be a little less strong but nothing horrible. Now I wish they would figure out why the OS won't go to sleep.

Well, Verizon resolved all my Nexus, CDMA, and LTE issues for me in one fell swoop. They called me yesterday and told me that they couldn't provide me service at my house and recommended I switch to a different carrier.
I was with them for less than three days. Brought my Galaxy Nexus and wife's temp phone back to the store, then went to the Apple Store to get my wife an iPhone 4S on AT&T with the plan to stop at an AT&T store to get myself a Skyrocket. While standing there playing with the 4S waiting for a sales associate, I got the warm fuzzies from back when I used the iPhone and decided to get one for myself as well.
It was a fun year with Android, but looking back at how I spent yesterday debating if I was going to keep the GN with all its issues, I think I made the right call for me.
I also forgot how much better GSM is than CDMA. I have full bars in my office, whereas on Sprint and Verizon the phones were struggling to hold onto a 3G connection. Amazing difference.
Anyway, sorry to hijack the thread for a moment. I truly hope that this is an issue that can be fixed with software; it seems like poor reception has become a hallmark of Samsung phones and I haven't seen a software update yet that makes a notable difference. We'll see what Sammy and Verizon come up with.

i can understand the signal strength display not being accurate but explain this...
for one, the signal strength on this Nexus is always 1/2(or more) then what i had on my Thunderbolt or Rezound at any given time/place.... which apparently is explained above.
what isntvexplained is this... my Thunderbolt was able to download fast, but not nearly as fast as my Rezound. on the R, i was able to download 1GB in roughly 5 minutes. ive tried downloading the same file(s) from same location various times(test) on this Nexus and it always takes 30 - 40 minutes.
so if the signal strength isnt being reported accurately i can accept that.... but what about the significant difference in data speed?
i also want to note that on my Reound, whenever i played a track in Google Music it started up right away and could jump/skip forward in a track without delay...
now on this Nexus, theres always a delay before the track starts & when you jump/skip to. buffering b.s.

Your Rezound probably already had the music cached.
Sent from my Galaxy Nexus using XDA App

You guys also have to keep in mind that the LTE network slows down the more people that use it. When it was first intro a year ago, it was STUPID fast. Like 50mb DOWN. I remember my Droid Charge hitting low 40's in May. Now that there is a plethora of phones that have LTE and a lot of people using it, the network will be slowed. It still beats the hell out of any other network.

I’m glad somebody posted this.
I did a little experiment in my office this morning with three Verizon LTE phones:
1) Samsung Charge
2) HTC T-Bolt
3) Samsung Galaxy Nexus
With all three phones laying side by side, I opened up the same “Network Signal” app. All three phones we ranging in the -85 to -100 dB strength. There was no phone that clearly had a better or worse signal.
However, the Samsung Charge was showing 4 out of 5 “bars”, the T-bolt had 3 of 5 while the Nexus has a whopping 1 out of 5 bars. Amusing since they we all reading between -95 and -90 dB at that moment.
One thing I noticed different though, is that the Nexus requires at least -85dB before it will connect to LTE. Anything less, it switches to CDMA. I can’t speak for the T-bolt, but I could have sworn I saw the Charge at -95 / -100 dB and still reporting LTE Net. Type.
So, food for thought. Hopefully this “update” that Verizon is working on isn’t anything more than a recalibration of the “bars” indicator.
-Gp

Grannypotts said:
I’m glad somebody posted this.
I did a little experiment in my office this morning with three Verizon LTE phones:
1) Samsung Charge
2) HTC T-Bolt
3) Samsung Galaxy Nexus
With all three phones laying side by side, I opened up the same “Network Signal” app. All three phones we ranging in the -85 to -100 dB strength. There was no phone that clearly had a better or worse signal.
However, the Samsung Charge was showing 4 out of 5 “bars”, the T-bolt had 3 of 5 while the Nexus has a whopping 1 out of 5 bars. Amusing since they we all reading between -95 and -90 dB at that moment.
One thing I noticed different though, is that the Nexus requires at least -85dB before it will connect to LTE. Anything less, it switches to CDMA. I can’t speak for the T-bolt, but I could have sworn I saw the Charge at -95 / -100 dB and still reporting LTE Net. Type.
So, food for thought. Hopefully this “update” that Verizon is working on isn’t anything more than a recalibration of the “bars” indicator.
-Gp
Click to expand...
Click to collapse
There needs to be some kind of way to trick the OS into thinking it actually has the real signal so it will stop switching between 3G and 4G.

One thing I noticed different though, is that the Nexus requires at least -85dB before it will connect to LTE. Anything less, it switches to CDMA.
Click to expand...
Click to collapse
I have -86dB with 3 4G bars as I write this. I know that's not much of a difference from the -85dB, but I thought I would just mention it. Also, I've had -93dB with 4 4G bars (no picture of that though).

Syn Ack said:
There needs to be some kind of way to trick the OS into thinking it actually has the real signal so it will stop switching between 3G and 4G.
Click to expand...
Click to collapse
My 30,000 foot uneducated view is simply that the calibrations for the Nexus require a stronger signal to both acquire and then maintain an LTE data connection. These calibrations probably could be tweaked, but at what cost? I suppose (assuming my theory is correct) the decision came down to a flaky 4G or a solid 3G... and Verizon chose the stronger connection over the faster one. Do you blame them?
However, when I do get a solid 4G connection... the speeds are stupid fast.
On my lunch break today:
30.6M down
15.7 up

Verizon Galaxy Nexus Reception and Call quality

Hi,
I am looking to buy Samsung Galaxy Nexus and upgrade my Verizon contract. I didn't see good reviews for this phone. I heard lot of complaints about poor signal reception, call quality and battery life (reviews like PCMAG and others). I am not too worried about the camera but if the signal and call dropping is real problem, then I don't think it's worth considering this phone.
Anyone experienced any issues? If so, is there a fix?
Please help me making a decision.
Thanks,
Kala

i havent had any issues with call dropping or anything like that
signal in my area is very very strong (full LTE coverage, full bars) so i cant comment on that part

I get full bars of 4G where I live, and 30mb/s, but then again I live in Manhattan.
Sent from my Galaxy Nexus using xda premium

Not sure where you're looking at reviews, but Verizon, Amazon, Best Buy, and WireFly all average ratings of 4+ out of 5.
FWIW, I live in OKC and came from an LG Revolution that always had full strength. My Gnex seams to normally have 2/3 out of 4 bars, but I've never lost signal and get the same speeds I did on the Revo.

I've never had a dropped call on this phone. I live in Tucson and I get 2-3 bars of 4g usually at around 20mb/s.
Sent from my Galaxy Nexus using Tapatalk

The thing that messes measurements up for people, and has unjustly lead to a poor reputation, is:
1) Non-4.0 phones never report LTE signal strength. They will always show CDMA signal strength. Since the LTE network is a lot patchier than it should be given the low frequency it operates on, people assume the 10db difference is due to phones. It is not (google AnandTech Galaxy Nexus if you want to see an exhaustive test). Switching the phone to CDMA-only will put it on-par with other devices.
2) The phone uses considerable hysteresis (averaging the signal over a period of time) when calculating its signal strength. You literally have to two phones next to each other and wait for 10 seconds for the GN to accrue enough data to give you an accurate reading. Most phones will give you the last reported strength, so you'll see the dbm reading change every half second based on slight changes in angle and atmospheric conditions.
The Nexus is at least as good as the OG Motorola Droid (the only phone I've compared it to side-by-side), with a variance of +/-3 dbm, which is probably within the margin of error for these things. And at least in my experience, it will NOT drop a call. I've held calls in areas that had almost no signal (zero bars, -120dbm reading), and while the call got choppy when I ducked under some steel structures, it didn't disconnect. Having used AT&T, T-Mobile and US Cellular recently, I don't know if it's phone or network, but it's impressive.

Just make sure you close apps with ads on them through multi-tasking button (swipe them away), turn GPS off, turn 4G off and battery will last you an entire day with texts, calls, web serving and playing apps. No dropped call or signal issues, camera doesnt focus that well even after touching the auto focus. I would buy this phone again in a heartbeat.

I had two of these. The first wouldn't charge. It also kept loosing the 4G signal. This meant dropped calls and messages not being sent. I picked up a "New" replacement and the phone charged fine. The dropped signal issue persisted with the new device. BTW, I'm in Albuquerque NM.
I tried several radios, but to no avail. The call quality isnt very good either. I really wanted to keep the phone, but have no use for a device that will only work flawlessly on 3G. I was even willing to sacrifice call quality because I don't talk very much on my phone.
Google the Nexus and connection issues. You'll get a grip of links to read about signal loss. The problem seems to be area specific. You may have no problems. I now have the Galaxy Note. Works well, but ATT is slower than VZW in my area (No LTE). The call quality is the best I've ever experienced. Now waiting for ICS.
Steve

A far as call quality goes, on the Verizon GNex, it's really awful. I often find myself asking people to repeat themselves a lot more than I should. My old Samsung Solstice (feature phone) had much better call quality but then again that was on AT&T. Also until it's fixed you have to deal with people on the other end of the conversation occasionally not being able to hear you, its happened to me twice now.
Sent from my Galaxy Nexus using Tapatalk

You are insenuating it is the network that affects your call quality.
It is not. I don't think anyone will argue that a feature phone is better as a phone, than a smartphone is, as a phone. Call quality is not the reason you buy a smartphone.

I have had nothing but problems w the lte gnex. In side by side comparison between the gnex, Droid 4 and the stratosphere the gnex will say -120 dbm while the others will b in the -75 to -85 range. On top of that the othe to phones hold on to 4g much better. In places where the nexus has -120 dbm 3g signal pulling 500kbs the other 2 phones have nearly full 4g bars pulling 25mbs. On top of that the nexus can take up to 10mins to switch from 4g to 3g and vice versa while the others take 30 secs max. The gnex is the best phone I've had but after 2 replacements and trying every radio combo available I just cant deal with this BS any more

I have similar experience. While I can receive a signal about 80% of the time with the 4G network, while I am on that network, my call voice quality is horrible. What I hear is fine, what other people hear from my voice is unacceptable. I have been on Verizon tech support, many days and hours trying to get this resolved.
From what I have read above, I have to agree with everyone that is trying to say that this is not a network issue. I agree. it is the phone, plain and simple. I used the Galaxy S II, and that is possibly the best phone I have ever owned. That was on the Sprint network. I had to switch to Verizon because where I moved, I had no Sprint signal. When I switched to Verizon, that phone was not available. I chose the Nexus. I should have waited for the S3.
I don't know what to do at this point. 4 months of phone replacement, SIM card replacement, PRL updates, Phone OS updates, etc. Verizon is calling me back again tomorrow in the continuing saga of call quality diagnostics...
I will try to keep everyone up to date, if you are interested.

No problems here. After the 4.0.4 update the random reboots stopped. Calls have always been clear, and even clearer after the update. Recently upgraded my wife's phone to a GNex and same deal - no problems. Were in and out of 4g in the Puget Sound area and switching is not an issue. Happens fast and for the most part flawless. Only on a few rare occasions does the phone seem confused and stop getting a data connection for a few minutes.
Sent from my Xoom using xda premium

bad radio?
I have had issues with outbound call quality. The person on the other end says I sound like Charlie Brown's teacher, Wawahwa wa wawwa. First time it happened I went to Verizon and they swapped out the SIM. Good to go for a couple weeks then it started again. Back to VZW and they sent a replacement phone which i transferred the second SIM to. Great for a few weeks and back to VZW for a THIRD SIM. This morning I got the OTA 4.2.2 and Im back in class with Charlie. Im wondering if its the radio at this point...ideas?

the issue is the radio.
I 100% hated this phone.
I had it for almost 2 years and I've been threw 3 of them, all had the worst call quality Ive ever seen in a phone. to the point it couldnt even make a phone call. random screeching sounds, dropped calls, I would hear the person but they wouldnt hear me. I had to take it back for the USB plug on it breaking, had a REAL bad screen once where it would burn in after being on for not even 10 secs. Nothing but problems
I have real strong signal strength in my area so having on these issues is un called for and NOT looking good on verizon.
I hated this phone so much I ended up buying a GS3 on ebay and never looked back
I do NOT recommend this phone to anybody.