[Q] Poor cell signal- often roaming - Samsung Epic 4G Touch

I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. Didn't know what the latest PRL was that was out.
I know this thing has only been out a few days, so i understand some bugs. Is anyone else having signal issues where they didn't before?
I'm really trying rock this for a couple days stock before i root the hell out of it, lol.
Thanks for any input. Link me to resources if you like, i have no issues reading up on my own if this is a common issue.

fattmann said:
I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. .
Click to expand...
Click to collapse
Ditto! I even have an Air Rave and reception is poor.

I am running into the same situation. It keeps on switching between roaming and normal for no reason. I usually get pretty good reception in my room. It will sit there at about 2-3 bars reception, few minutes later its roaming. The phone hasn't been moved at all.

This happened to me 20 minutes after I got it on Friday but after a reboot it was fine. No problem since then. I assumed it was a network issue.

Same issue here, even with Airave (evo next to SG2 has better signal)

Huh, I'm getting better reception than my Evo 4G. The Epic Touch now works in my condo elevator at basement garage level where the Evo would consistently drop a call.

has anyone did a signal strength comparison instead of bars. they may have different values per bar on different phones.

Returns are warranted?
Sent from my SPH-D710 using XDA App

I wonder if there is a difference in radios or something. My experience tells me that this radio is finicky as heck, and I don't know why.
Is there a way to find out if Samsung used different parts or suppliers to make the Epic Touch?
I remember HTC doing this with their phones, and some would be fine, and some would not (different issue each phone, lol)

Mine was doing the same i switched the phone to only go on sprints network and has been fine. I rarely need true roaming but it would go into roaming even when sprint service was available.

I think Sprint may be doing network upgrades/maintenance. The same phenomenon occurs on my Epic 4G Touch and multiple Nexus S 4G's. I'll see signal jump from -106 dBm to -76 dBm and in some places go into roaming. Nothing to worry about as long as it works. They may be upgrading equipment to support EVDO rev B hopefully.
I get much better 4G reception on the E4GT than the NS4G, FWIW.

My signal isn't as good as my photon was better then my evo 3d. I usually don't roam much. Trust me when I say this, reception could be worse lol ill deal with it!!
Sent from my SPH-D710 using Tapatalk

I hope the poor signal has to do with upgrading to EvDo RevB on Oct7

Thank God I am not alone. My cell reception too is finicky. In places my old evo (which my girl use now)have weak signal my epic touch would roam in and out. Sometimes it won't leave roaming even after I get to a known good reception area. Only a reboot would kick it back to sprint network. I read somewhere that calling sprint and having them reset my phone on their end might help. I am going to try this out as soon as I get home.

Related

Signal power

So far everything is working fine , i really like it except that i am starting to notice that the phone signal is not as hot as the htc .. has anyone seen that
Yes. Just tested side by side with my evo4g having the latest radios. The samsung was 6 to 10db higher.
Example: evo4g:-88, et4g -96
Is this something that software update can fix?
Sent from my Epic Touch 4G
Joey SR said:
Yes. Just tested side by side with my evo4g having the latest radios. The samsung was 6 to 10db higher.
Example: evo4g:-88, et4g -96
Is this something that software update can fix?
Click to expand...
Click to collapse
Probably, though, my EVO4G had an especially kick-ass signal strength for the 2G and 3G radio. Nothing could compete with it.
That said my ET4G has a better signal than any of my 3 EVO3Ds ever did and I'm not tower hopping and roaming nearly as much.
...do both phones have the same PRL?
I can also vouch for this. Really a shame that Sammy missed this tiny little feature that makes the phone, well, a phone. =/
daneurysm said:
Probably, though, my EVO4G had an especially kick-ass signal strength for the 2G and 3G radio. Nothing could compete with it.
That said my ET4G has a better signal than any of my 3 EVO3Ds ever did and I'm not tower hopping and roaming nearly as much.
...do both phones have the same PRL?
Click to expand...
Click to collapse
Yes both had same prl. The et4g did hold the signal stable where the evo did bounce around that value
Sent from my Epic Touch 4G
Just picked mine up today and the reception seems worse than than my old evo. I will return it tomorrow . i hate how they now have a restocking fee.
Settings or Radio
I think first it needs to be determined if the issue is hardware or software related.
I'm also having this problem... On my 3d I never 0% time without signal, now I'm having 8 to 10% tws??? Wth?
Sent from my SPH-D710 using Tapatalk
Same problem. Find myself roaming far more than with my old evo, and I often have no signal at all and need to power off and restart the phone. I'm rooted fwiw.
Same here! Really annoying. Wondering if this is something related to the root. Not getting the signal back after losing it.
Are you guy aware that the Epic Touch has the same radio as the Nexus S 4G, and we were plagued with signal issues, the last update seem to fix it but the radio, wifi, etc. could be stronger

Very crappy signal.. (different from LOS)

Is this an issue for anyone else?
I just switched over from Evo 3D. And in my living room, where I used to get 2 bars on Evo, I get absolutely 0 on this phone. It goes in and out of roaming like 100 times while I'm there. And in the basement, where I used to get at least 1, I get roaming at all times.
Is there a fix for this?
(I searched on the 1st two pages of this section, and found nothing.)
arozer said:
Is this an issue for anyone else?
I just switched over from Evo 3D. And in my living room, where I used to get 2 bars on Evo, I get absolutely 0 on this phone. It goes in and out of roaming like 100 times while I'm there. And in the basement, where I used to get at least 1, I get roaming at all times.
Is there a fix for this?
(I searched on the 1st two pages of this section, and found nothing.)
Click to expand...
Click to collapse
I see the same signal strength on both phones. You should check with your local Sprint people for getting a refund or something.
This phone's reception is way worse than the evo 3D.
Sent from my SPH-D710 using XDA App
Try calling Sprint and having them do a profile reset on their end and then update your PRL and profile while in your home. It helped me
Sent from my SPH-D710 using xda premium
I can't compare to evo3d, but compared to evo 4g this phone is far worse reception. Also, wifi reception is at least as terrible. At is, assuming the DB levels and bars both correlate to the real signal level. I often send and receive calls with 0 bars. It makes no sense, but i've learned to live with the concept that 0 bars on an samsung epic 4g touch does not mean anything.
If you are roaming however where you previously got 2 bars.. well.. thats a different story. Try turning off roaming and see if you can't dial out.
i feel ya. both me and my father got new epic touches and i at least really love the phone.. but ... the 3g at least signal strength is subpar.
where i was getting -78 db on a moment
and he was getting -71 db on an evo
we are both hovering around the -101 db mark at home.
poor.
very sad because other than the poor signal strength outside of major areas these things blow my mind.
arozer said:
Is this an issue for anyone else?
I just switched over from Evo 3D. And in my living room, where I used to get 2 bars on Evo, I get absolutely 0 on this phone. It goes in and out of roaming like 100 times while I'm there. And in the basement, where I used to get at least 1, I get roaming at all times.
Is there a fix for this?
(I searched on the 1st two pages of this section, and found nothing.)
Click to expand...
Click to collapse
Take it into Sprint store. They will do a test. My first SII ET had some other bug. I had very poor reception and very slow internet.
Yep. My speeds suck on 3g. Works great on 4g
Sent from my SPH-D710 using XDA App
speedy0339 said:
This phone's reception is way worse than the evo 3D.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I am finding exact opposite results.
Sent from my SPH-D710 using Tapatalk
if i lean forward on my couch, I get 1 bar sprint, lean back, nothing, unless i force roam to VZ, i get 2-3 on that... anyways, reception is about the same as for the OG epic for me, the 4g is way better for me though, I was in my work parking lot and got 13 megs down... but 4g is so spotty here I rarely turn it on. Anyways, with the Network Vision thingy going on... I suspect some crazy signal drops/increases coming...
10-13Mbps download speeds on full bar 4G at home. No LOS, Not a single issue with this phone. Battery life is amazing. I am finding it hard to be on the forums because everyone is complaining about something. Bad 3g...blame the IPhone for that. My 4G has gone up by 5+Mbps. I did the 4G signal hack that I did on my Epic and it only got better. I guess I need to go chill in the Nexus forums until people get their issues worked out. Its probably a voltage increase when phone is idle that will fix LOS issue
Sent from my SPH-D710 using xda premium

[Q] How's your signal strength? [LTE]

Hey all,
I'm curious to how your reception is on the VZ GNex. I still have my Rezound here and it seems like I'm getting about -20db worse on the GNex compared to the Rezound. I'm curious - has anyone else experienced this?
Thanks,
Super
yeah, and it is killing me. In the same spot in my room I had my rezound, I had MUCH MUCH better signal strengh. I could keep 4G all day, which is why I switched from sprint to verizon. Thunderbolt, Droid Bionic, Rezound, all worked fine. The GN looses 4G consistantly. This might be a deal breaker for me. I am going to try a custom rom in a min when it finishes downloading, but I doubt that will help. Also am on 4.0.2.
on the thunderbolt there was a setting that allowed us to change when it "lost" 4G signal. I.E. it would allow the phone to pick up a weak signal. Does anyone know if there is a setting like this? I know the signal isn't weak in my house from the previous phones, so it is either a setting like this, or the GN has a really crappy radio...
The 3g and 4g on my Nexus is very bad and not even usable. It is either dropped or barely working. Without wi-fi my phone would have been useless today.
If this isn't correct quickly I will have no choice but to go back to my Thunderbolt which was great!
Service at my apartment just sucks but it's getting the same reception as my OG Droid
I had a rezound and was certainly getting a better signal, 2 things I noticed on the rezound was the battery door actually had antenna relays in it, and also there was 3 settings on the rezound for network performance (performance, normal, and battery saver)
I get horrible signal strength in spots, like on my way home from work there are several short distances where it just drops the signal all together.
At home, my phone seems to just drop connection completely and it's having a hard time picking it up again. Noticed this morning it had been without network access all night. Rebooted it and everything was OK (strong signal) in the exact same physical location.
does any body know how to update roaming with this phone I tried *228 but that didn't work
I am having similar issues in regards to network dropping out. I can understand why 4g would -being limited coverage and all- but 3g should seamlessly pick up where it drops off, plus my voice signal is much lower -100dBmw vs -85/-90dBm which I got with my OG Droid.
jnyce87 said:
does any body know how to update roaming with this phone I tried *228 but that didn't work
Click to expand...
Click to collapse
You can't update roaming on LTE devices, as the sim card automatically does it. What you can do is a "sim reset" type thing.
Power off, and leave your sim card out for like 5 minutes. Put it back in and turn on the phone. According to multiple sources, this will cause the sim to have to re-register on the network, thus refreshing/updating your privs.
Rezound is way better reception wise. Matter of fact, the Rezound is better at a lot of key things! Ima give this a chance but I gotta say I miss my Rezzy!!
Sent from my Galaxy Nexus using Tapatalk
WOW.... my Nexus data was very bad and almost unusable, but now it is fixed!
I didn't want to, but I did a factory data reset and it resolved the data issues. Everything is solid connections now and holding steady. Before the signal was bouncing all over the place.
Give the factory data reset a try if you are having issues. Yes you have to start over but it's better than having a phone that doesn't work.
Phew... now I am happy again! I really thought I was going to have to go back to my Thunderbolt.
OK. I did some digging. I recommend all users download an app called sensorly. It would appear that the reported signal strength by default is 4G. Currently, my 4G is is teetering at -100dBm to no signal and that shows on my phone as no bars. However, I discovered that my 3G is at -90 dBm (excellent coverage). From what I have researched it would appear that the phone has issues handshaking between 3G and 4G which I am sure will be corrected in an OTA update.
If I go to Settings-Wireless & Networks-More-Mobile Networks-Network Mode-CDMA/LTE and switch to CDMA only my bars come up and my dBm appears normal in settings.
I am pretty confident this is a LTE/3G handshake issue. Just like when you leave your home and you are still barely connected to wifi and the phone doesn't know what to use, so all of your apps fail trying to connect. I think it is just the same.
Anyway, I hope this helps others. It has made me less neurotic finding this out.
I had the rezound and returned it because of the headphone noise. Got the nexus and it gets terrible signal and speeds where the rezound was great. Called Verizon and they are sending me another Rezound and told me it shouldn't have the audio problems. We shall see. I just know that the nexus is unusable in my house due to reception.
Sent from my Galaxy Nexus using Tapatalk

Is anyone else's Verizon GNex constantly losing service?

So yesterday I noticed I was constantly losing 4g connection on my Nexus. No problem, 4g has been horrible here for the past week on my Thunderbolt too...probably just a Verizon issue.
Since last night I have noticed that the signal dropping is not just 4g...I'm losing service in general. Dropped calls, failed SMS messages, everything. It happens about every half hour. I'm being told that a lot of calls to me are going straight to VM. I love this phone's features but this morning I'm ready to throw it against a wall. Is anyone else experiencing this? Time to return it to the store for a replacement?
I haven't been losing signal outright, but I am reverting to 3G more often. My Bionic would do this in roughly the same areas, but the more recent radio updates had kept me steady on 4G. Hopefully future updates to the Nexus will do the same!
I think this may have something to do with the radios used on Samsung phones. An update should fix it. Because I just switched from the rezound and I had excellent signal in my house and then I switched to this and there is about a fifteen dbm difference
Sent from my Galaxy Nexus using XDA App
i have reverted to 3G several times randomly.
also i noticed that coming off of wifi, it takes quite a bit of time for 4G to restore itself.
My TB has been doing so in my office for the past couple weeks at least. Noticeable 5-7db loss on CM7. Data loss and weak signal on GNex too. I just deal with it anymore. Ide go back to a damn flip phone if I could
My SGN has a very poor signal strength compared to my T-bolt. The phone was unusable - no data & no bars (-120dbm). When I had data (rarely) it was 1x. After an hour in the store & on the phone with Verizon tech support they have a ticket out on it. We tried different SIM cards & a different phone even. It might be a network thing on their end - for a while at least my phone wasn't showing up as activated & the Baseband I had was not what she showed in the system.
I will let you know what I learn. I want to keep my GSN but not as a paperweight...
same issue
I called verizon and said this is not common. So whenever a phone call is ended and it tries to reconnect to 4G, the phone loses all radio signal. This is completely frustrating.....i have reset to factory(no help). I have replaced the sim card(no help)....this sucks.
UPDATE:: 12/22/2011 went back to the store and swaped out to a new nexus galaxy. All problems are gone, and this phone is working great!!! seems to even have better battery life now. probably because it is not constatly dropping the signal.
No signal here.
Set to 3G only.... no dice. No 4G here, but still no dice with the dual setting.
Had made two calls yesterday after getting home.... both were lacking in call quality, but the calls were completed. I was connected to the extender on the first call, but not on the second (thought it might have injected the noise on the line). The second call wasn't perfect, but a considerable less amount of noise. I do live in a poor signal area and that is why the need for the extender.... I figured the noise on the second call was due to poor signal.
This morning..... no SMS, no voice, no nothing!
I have played with the extender on and off.... and later came to notice lots of posts on this not being a usable combo.
So.... my conclusion. GNex has a horrible radio and if you require an extender, forget it! My DX held a much better signal.
In the end... no matter how cool the SW and HW is, if you can't make a phone call, why have a phone!
This handset is a major FAIL! The fact that VZW screwed the pooch on it and turned a Nexus device into a carrier device sucks balls as well!
EDIT: and oh yeah.... vzw support was worthless on this.
Same exact issues. My wife and I both have the GNex. We can be right next to each other and when I call her it will go straight to VM. If I pick up her phone and call, mine will ring. Afterwards I will be able to call her and it will not go to vm. VERY frustrating! I've had to text her to ask if her phone was ringing and it wasn't, so she would call me.
^ I heard from many Verizon people that its common when phone does not ring and goes straight to voice mail on other devices. Is this really an issue ? If fact it was SO frustrating that they had to switch to Sprint.
Wasnt an issue with my OG Droid or Incredible.
I own a Rezound and side-by-side speed tests show the GN's ping times and speeds are horrible! My GN looses connection often and reconnects are slow, not as bad as the Bionic, but definitely noticeable. Hopefully the radio is software correctable.. Time will tell, hopefully this will happen within my 45 day return period..
Sent from my Galaxy Nexus
I find my nexus to be going from 4g/3g every once in a while probably some verizon down time
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
nosympathy said:
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
Click to expand...
Click to collapse
Yea Samsung has been known for poor signal strength I ran speed testing my Inc vs my fascinate and then the rezound vs the nexus and every time the HTC phones blew the Samsung phones away
Sent from my Galaxy Nexus using XDA App
I played with the GN at the VZW store today for less than 10 mintres, and it lost its connection while I was handling it. I tried to figure out the cause, as I had a full bar 4G signal on my TB.
I hope this is a quick and simple radio fix, as I really like this phone.
I am waiting a few more weeks to see how this is handled and to check on batt life before I jump over. Never been a Sammy fan, so i am a little cautious.
i have poor signal as well
double post
I turned in my rezound for the Gnex and I am having horrible service at my house as well. With the rezound I had 2-3 bars and with the nexus I go into extended service or no service. I really love this phone as well but if I cant get a signal at my house back to the rezound I go.
Data drops are significantly less on the GN versus the Droid Razr... I would lose data service for 30 minutes at a time on the phone.
In my bedroom, I have two bars of 3G coverage. My thunderbolt had 1 bar, and the Razr I returned had two bars. In general, for me, it has a similar signal to the Razr. HTC phones always have a terrible signal strength for me...
I don't have (or need) 4G coverage where I live. When I go to Austin or SA, I notice that the 4G coverage is less on the GN vs either the Razr or Thunderbolt. However, as I live in an area that won't get 4G anytime soon, this is fine for me...

[Q] Why do I have terrible phone signal but constant 3G/4G?

I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
mrdrprofjeremy said:
I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
Click to expand...
Click to collapse
I work in Downtown Denver and have a very similar problem downtown, but not out in the suburbs. My Sprint store has given me a couple of explanations.
1) The buildings block the signal. There are areas of downtown, particularly by the tallest buildings, where occasionally I will drop my cell signal completely
2) In a higher concentration area signal is reduced due to more people using that signal (I don't understand how this one affects signal strength, but that's what I was told)
How is your signal outside of the downtown area? Did you update Profile and PRL after flashing? Ever dropped the phone?
Xiutehcuhtli said:
I work in Downtown Denver and have a very similar problem downtown, but not out in the suburbs. My Sprint store has given me a couple of explanations.
1) The buildings block the signal. There are areas of downtown, particularly by the tallest buildings, where occasionally I will drop my cell signal completely
2) In a higher concentration area signal is reduced due to more people using that signal (I don't understand how this one affects signal strength, but that's what I was told)
How is your signal outside of the downtown area? Did you update Profile and PRL after flashing? Ever dropped the phone?
Click to expand...
Click to collapse
Well, I live about 14 miles west of downtown, and even there, I don't get full strength signal. As I said, I don't ever remember seeing more than 3 bars of signal. I update the PRL and Profile after every flash, and just today I dialled ##72786# to see if the hands free activation would do anything but no luck. I've also encountered moments where I'll be at home (again, I normally have data coverage and a few signal bars) and suddenly, I'll get an alert notifying me that I'm roaming.
mrdrprofjeremy said:
Well, I live about 14 miles west of downtown, and even there, I don't get full strength signal. As I said, I don't ever remember seeing more than 3 bars of signal. I update the PRL and Profile after every flash, and just today I dialled ##72786# to see if the hands free activation would do anything but no luck. I've also encountered moments where I'll be at home (again, I normally have data coverage and a few signal bars) and suddenly, I'll get an alert notifying me that I'm roaming.
Click to expand...
Click to collapse
That happened to me the other day. I was at work and I got roaming pop up. Really weird since that never happened before and because my 4G is so strong. 36168kbps Down and 6304kbps up.
mrdrprofjeremy said:
I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
Click to expand...
Click to collapse
This has been an issue on every LG Sprint phone with Android I have used. I am not sure what causes it but the bars on the screen never show full strength. That doesn't mean it isn't working though. I have heard it is just how LG worked the rom to show signal.
jonny4 said:
That doesn't mean it isn't working though. I have heard it is just how LG worked the rom to show signal.
Click to expand...
Click to collapse
Let me first start off by saying this is the furthest from the truth. If it shows a weak signal its because this phone has a weak signal.
This is my 3rd day with this phone and as much as I raved about it on a couple of threads, weak signal is definitely one of the negatives.
Sent from my LG-LS970 using XDA Premium HD app
shook187 said:
Let me first start off by saying this is the furthest from the truth. If it shows a weak signal its because this phone has a weak signal.
This is my 3rd day with this phone and as much as I raved about it on a couple of threads, weak signal is definitely one of the negatives.
Sent from my LG-LS970 using XDA Premium HD app
Click to expand...
Click to collapse
How can it have weak signal if when I get this I am getting 36168kbps Down and 6304kbps up?
Dr. Mark said:
How can it have weak signal if when I get this I am getting 36168kbps Down and 6304kbps up?
Click to expand...
Click to collapse
Dude the LTE radio has nothing to do with the phone signal. Two separate radios.
This phone just has weak radios. Now the question is, is it a software or hardware issue? my bet is software but then again I'm not an engineer
Edit
Funny thing is open signal maps gives me an 85dbm reading yet in settings it shows 94 dbm
bizzshow26 said:
This phone just has weak radios. Now the question is, is it a software or hardware issue? my bet is software but then again I'm not an engineer
Edit
Funny thing is open signal maps gives me an 85dbm reading yet in settings it shows 94 dbm
Click to expand...
Click to collapse
I just discovered if you switch the network setting from LTE/CDMA to CDMA my signal bar gets full.
Sent from my LG-LS970 using XDA Premium HD app
I don't have an issue with 3g I get great 3g signal my issue is with lte. Lte has bed in my area since late August early September and I've had the s3 evo lte and the iPhone none of them have had an issue picking up or holding lte the lgog does.and I think it all boils down to the phone not recognizing the correct signal and thinking its weaker than it truly is. In my house and through my town I would never drop lte On the others this phone barely holds it. I've been 100 yards from a cell tower and the phone won't go below 84dbm when I know the signal strength is stronger
I installed the Network Signal Info app on several phones in my store and the LGOG registered about 9db worse consistently compared to the SGS3 or Evo LTE
About the same thing I've seen with this phone I'm hoping its a quick fix for lg with the next update. I was really hoping that zv9 would come with a new radio

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