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When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.
I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...
are you running a today plugin off storage card perhaps?
none of the roms i've tried had power on problems
Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.
I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.
Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
maybe try a hard reset?
What Radio Rom?
Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.
Just an idea, of course.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.
I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.
well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.
same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.
rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!
installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing
will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.
This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.
rzanology said:
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Click to expand...
Click to collapse
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.
However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.
What Radio do you have?
How long are your phones in standby when it happens?
well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?
try disabling everything completely.
1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card
literally disable everything that runs automatically or otherwise.
power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.
power it back up. then test it now.
if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.
this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.
if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode
c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)...
good luck.
Hello,
First and foremost I should note that I tried searching the forums but I was not entirely sure what to search for. I tried a few different queries and they yielded negligible results for my issue. Now, onto my issue:
8525 with wm6 black 3.01
I have my 8525/hermes/tytn/etc/ set to turn the device off after 3 minutes of inactivity in order to preserve battery life. Sometimes, this poses no issues and I can just hit the power button to turn it back on when I need to. Other times however, and perhaps more frequent, I press the power button and nothing happens. Try as I might and regardless of how many times I press the damned button, it will not turn on. I have to use my stylus to do a soft reset in order to have my phone back in operation. Needless to say, this has gotten very annoying. I have since turned that feature off but now my battery drains far too quickly.
Is this a known issue or has anyone experienced similar issues? If so, is there a fix for this? If not, would ATT accept my phone for a warranty exchange with this greymarket software on it? If not, can I just flash it with an official ATT image and then send it in? Thanks.
It's called Sleep of Death... SOD... I had it and I flashed the official AT&T rom and havent had it since.
thanks.. looking into it!
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
ronfin44 said:
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
Click to expand...
Click to collapse
running? usually just whatever program I have opened since I have it set up to completely escape the program when I X out. As far as where things are installed, everything is installed on my device sans iGo.. However, this issue arised prior to iGo being put on my SD card.
Try this. After a hard reset, load one app to your device, let it sit, test it, and then do another. take your time. See if something you load is causing this. I did a HR on mine cause I had tons of crap on there, loaded stuff slowly and noticed the ButtonFlo CAB is what screwed my ROM from working good, so got rid of it. Since then, its awesome.
Leave the Black and go with JJ's Majik. Is the only ROM to date that hasn't SOD'ed me ... and I run the same apps, the same way, on all the ROM's.
http://wmblack.info/
is this so? i'm going to try at&t's wm6 for a bit, see howt aht works..
Don't belive so
I read a lot of threads regarding the problem, i tried AT&T and same problem, others had it with black, now i am having it with latest LVSW, may be a software problem, i had it using SPB WEATHER and SPB TIME, i hard reset install all but them, worked fine for two days, installed TWEAK2K2, problem came back, now trying without TWEAK2K2, but i doubt problem can be solved
My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(
Hi, Ive just upgraded my Orbit from B&B 3.7 to B&B 4. Everything went well, ROM was running like a dream. After a while of tinkering and using it I noticed a few random issues:
1 - Power button: suddenly stops turning screen back on. Screen turns off OK, but will not turn on again. Soft-reset is needed to startup again.
2- Sound disappearing: sound randomly disappeared for no reason. Have removed HTCHome from today (due to known issue) and it wasnt that. I have nothing on today screen, no running programs, nothing loading at startup. All of a sudden after about 5 resets it came back on.
3 - Blue Rollr-ball and scroll wheel: did work when first flashed device, but now no longer respond, in any menu or window the blue light does not even come on (although does come on when first booted and when screen turned off).
4 - Battery life depleted? - seems to drain battery quicker than normal (although this may be due to me having to leave backlight on constantly as explained in point 1)
5 - Wifi : seems to only stay connected for approx 2minutes. Although it will stay connected if constantly being used (ie. if I browse page after page will work, but if I stop to read a page for minute or two I need to disconnect and re-connect)
Thats all I have noticed so far but will post any new issues.
This post is not to put Orbit user's off using B&B 4 or to disrespect Tom or his efforts at all. This is just my findings so far and hope Tom could read and add any thoughts, I do love B&B 4 its a wicked ROM and fully appreciate the work Tom has put inot building it many thanks, keep up the good work man.
fubofo said:
Hi, Ive just upgraded my Orbit from B&B 3.7 to B&B 4. Everything went well, ROM was running like a dream. After a while of tinkering and using it I noticed a few random issues:
1 - Power button: suddenly stops turning screen back on. Screen turns off OK, but will not turn on again. Soft-reset is needed to startup again.
2- Sound disappearing: sound randomly disappeared for no reason. Have removed HTCHome from today (due to known issue) and it wasnt that. I have nothing on today screen, no running programs, nothing loading at startup. All of a sudden after about 5 resets it came back on.
3 - Blue Rollr-ball and scroll wheel: did work when first flashed device, but now no longer respond, in any menu or window the blue light does not even come on (although does come on when first booted and when screen turned off).
4 - Battery life depleted? - seems to drain battery quicker than normal (although this may be due to me having to leave backlight on constantly as explained in point 1)
5 - Wifi : seems to only stay connected for approx 2minutes. Although it will stay connected if constantly being used (ie. if I browse page after page will work, but if I stop to read a page for minute or two I need to disconnect and re-connect)
Thats all I have noticed so far but will post any new issues.
This post is not to put Orbit user's off using B&B 4 or to disrespect Tom or his efforts at all. This is just my findings so far and hope Tom could read and add any thoughts, I do love B&B 4 its a wicked ROM and fully appreciate the work Tom has put inot building it many thanks, keep up the good work man.
Click to expand...
Click to collapse
I understand u my friend.But u need read and my thead v4.0 B&B.I already fixed almost problem u said..!
Thanks again..!
One more thing I forgot to add:
6 - Red End call button: does not work at all, never has on B&B. I have to tap "end call" on screen. not a big issue, but I sometimes press the button and set the device down forgetting to hang up calls
tom_codon said:
I understand u my friend.But u need read and my thead v4.0 B&B.I already fixed almost problem u said..!
Thanks again..!
Click to expand...
Click to collapse
My apologies Tom, I have been reading the B&B 4 post since u released the ROM, but havent found anyting. Ill go have another look LOL sorry
fubofo said:
One more thing I forgot to add:
6 - Red End call button: does not work at all, never has on B&B. I have to tap "end call" on screen. not a big issue, but I sometimes press the button and set the device down forgetting to hang up calls
Click to expand...
Click to collapse
tested in v4.0 don't have same problem..!
LOL all on front page huh ? I just been reading from last post I last read
Ok the HTC fix is the only thing I can find there, not sure if it has fixed the sound thing yet I will let you know. The Red end call button works also, dont know why that wasnt working earlier. But the other issues remain:
Power button still wont turn screen back on after switched off or locked device using device lock.
Blue Rollr-ball and sroll wheel not working at all
Wifi not lasting very long ( although I think I read posts elsewhere about tht so not too worried )
Any thoughts on the hardware buttons anyone ?
Nope, sound gone again. Installed the HTChome fix (both weather and tab, then tab and weather) still no joy. It was working for a period, now its gone off again. Any time any sort of sound tries to come from the speaker I just recieve a high-pitched "ding" then no more sound until reset.
fubofo said:
Nope, sound gone again. Installed the HTChome fix (both weather and tab, then tab and weather) still no joy. It was working for a period, now its gone off again. Any time any sort of sound tries to come from the speaker I just recieve a high-pitched "ding" then no more sound until reset.
Click to expand...
Click to collapse
Sad your having such a rough time but to make sure its not your device, have you reflashed an original ROM and checked your handset to make sure these problems have gone away. Also, how about reflashing the BB v4.0 ROM again and see if it improves, others prior have posted success after a reflash.
I'm happy these BB ROMs have worked flawlessly from first flash (except with known bugs).
Good luck to you on your journey.
Ok got the sound thing sorted myself. Turns out the sound will only work if I boot my Orbit up while plugged into my PC with Activesync running. Its not a USB thing, Ive tried with just my charger plugged in but no sound there. I also tried loading Activesync on my Orbit before touching anything else, still no sound.
The only way I can have working sound on my Orbit is if I boot up while plugged into my PC with Activesync running ??
bex said:
Sad your having such a rough time but to make sure its not your device, have you reflashed an original ROM and checked your handset to make sure these problems have gone away. Also, how about reflashing the BB v4.0 ROM again and see if it improves, others prior have posted success after a reflash.
I'm happy these BB ROMs have worked flawlessly from first flash (except with known bugs).
Good luck to you on your journey.
Click to expand...
Click to collapse
LOL thanks chum. Im the kind that likes to sit and figure out whats going wrong. Im trying to figure it out n leave posts here incase others have issues and maybe find a fix. Also I just cant be bothered to reflash as it takes too long to reinstall all my apps
Hello XDA Rhodium Community!
I've been lurking these forums for a few weeks since I purchased a TP2 about a month ago.
I own a Verizon CDMA TP2 and GSM unlocked it for use with my T-Mobile sim card (pay as you go). I have successfully tried many of the custom roms available here and settled on using Mr. X's latest Sense UI release for it's excelllent speed.
The phone worked great for about 2-3 weeks before I started to get a problem with my backlight/screen.
If, for any reason, the screen goes into sleep mode or shuts off it WILL NOT COME BACK ON until I reset the phone. The screen dim function no longer works either, it's either 100% brightness or it's completely off. I re-flashed to many different ROMs (including Verizon stock and the Bare Naked ROM), ran task29, reset storage, and anything else I could think to wipe the memory and the problem continues to occur.
Needless to say this is very annoying. I've been working around it for now by turning off ALL POWER saving options and attempting to keep the screen on at all times, but it will still turn off if I place my head on it during phone calls or accidentally press the backlight button on the top.
Anyone have any clue how to fix this? I love this phone and really don't want to have to buy a new one because of this
Has anyone else run into this problem???
well mine sometimes does this... however tis like if i try messing with it when its booting up... if i leave it for the 5-10 mins it sometimes takes to fullly wake up then its fine.
I always allow it to fully boot before using it. It wake up again no matter how long I wait.
Anyone have any ideas?
Hi
Having just joined the Touch Pro 2 club from the Touch Diamond 2 and creating a custom ROM, the only thing i can think of is this:
CDMA TP2's have a few things different in hardware to the GSM ones.. Perhaps there is a driver conflict now causing a SOD (Standby of Death)
Craig
I am having the same problme as the OP. I've had my Verizon TP2 for over 6 months without this problem, the last 2-3 months running a custom ROM. A few days ago the SOD started and I have not found a solution. I have cleaned it with Task29 and tried a number of ROMS (including going back to the "official" VZW MR1/WM6.1 release) with no luck. I'm now running Android in order to get through the day. I think the only solution is a hardware exchange with VZW (although it's not a hardware issue).
Try installing LUMOS to avoid SOD
i have a couple of TP2 with the SOD problem.
I read several post recommending LUMOS, so i did a quick test and it seems that it's really solving the SOD and also giving a little more battery dimming the screen.
Give it a try and let us know your comments.
I've tried LUMOS, but no luck. WM can't control the brightness and neither can LUMOS. I'm starting to wonder if I've got a bad light sensor.
audiomixman said:
I've tried LUMOS, but no luck. WM can't control the brightness and neither can LUMOS. I'm starting to wonder if I've got a bad light sensor.
Click to expand...
Click to collapse
You've got the wrong backlight.dll driver. I had this while experimenting with Topaz drivers on my GSM Rhodium. I also got a Standby of Death (SOD) with the Topaz drivers.
Craig
I'm all up for trying a different driver, but I've hard reset a number of times and flashed back to carrier ROMS with no luck. Wouldn't that have put the correct driver back? I was also running a single custom ROM for months with no changes with the SOD started to happen. Howevere, if you could post the correct driver, I'd appreciate it.
Hi,
I am also getting this problem, mine is a GSM, original rom was from vodafone uk, 6.1. I am on my 3rd tp2 from vodafone after complaints of this problem and within a couple of months use i get the SOD.
Its not as bad as the OP but i normally get the SOD a number of times per week. I have tried my first custom rom a couple of days ago (deepshining x10.235xx, i love it) with the aim of solving this problem but since i have had SODs 3 or 4 times in the last two days.
I am wondering if its a memory/ram issue as my TP2 after boot up starts with about 60-65mb free ram and with a little use the best i can get with all programmes closed is only 45mb (after using clean ram).
i do not believe it is a hardware issue because i have had the same problem with 3 phones now.
any solutions please let me know.
@audiomixman - when you flash back to carrier, do u flash back to the shipped SPL, ie remove HardSPL? I'm unable to post the correct driver as i think it needs to be cooked into the rom. I also have the GSM ver.
@rob_cunningham - I wouldn't think its memory as i routinely get down to 22mb with opera and music n about a weeks use. I also would guess if you've HSPL'd it, that could be the issue.
I don't really think its a hardware issue, more driver / poss HSPL
@both - does it happen on a clean hard reset build with no other software installed?
Craig
Craig,
I haven't removed the HardSPL because all the notes on the relocker thread say to only do as a last resort before returning device for warranty purposes.
Without removing the HardSPL, I have reverted to my carrier's 6.1 and 6.5 ROM releases and still get the same result without any software reinstalled. Right now I'm back to booting up with MightROM but with nothing installed. Once booted into WM, I go to Android. At least with Android while the screen won't quite turn off (it goes to "black" but the backlight is still on), it will come out of standby.
If you search, you will find many casues of SOD, although essentially there are two primary causes:
-Bad light sensor (actually pretty common)
-Conflicting drivers / IRQ overlap
for many, unchecking the box that allows WM to automatically control your light settings does the trick, others that does nothing. If you have a a bad light sensor, this usually works.
If you have a driver issue or IRQ conflict, usually not and going to a new ROM can help, but not a cooked ROM, as there are so many variations of hardware/software combinations for the TP2 in various countries / carriers that only real solution is to get back to the original shipped state of the phone with the carriers ROM and experiement from there. Many of the add-ons, like photo software, games, utilities all have some code that uses the light sensor and screws up the IRQ settings.
For me, I had the problem with the original ATT ROM, but the recently released update with Sense 2.5 solved my problem.
Good luck, not an easy one to find a solution to.
Hmmm, in that case, i'm lost sorry.
As the previous post mentions, I don't use the automatic backlight (and never have) you could try disabling it and seeing what happens.
Craig
The title pretty much says it. Anyone have any ideas?
thenewmalcolm said:
The title pretty much says it. Anyone have any ideas?
Click to expand...
Click to collapse
Mine is fine. Are you only checking inside a building?
Try this
Knock on Wood, I think I got the gps problems nipped in the butt!
I had to reset the tablet from system settings after having both updates installed, when setting up tablet (initial boot) enable all location stuff except for the new android 4.3 wifi location while off option.. Also make sure to disable backup and restore options while doing the initial install.
Now so far GPS has been working steadily ever since first initial boot, no need to reset and power up again and after trying it for an hour all gps apps back and forth its still finding signal sometimes instant sometimes 20 seconds or so but no issues like before this time...
Working like it should now! I guess a hard reset after all updates was needed to reconfigure things!
This topic is covered in thread http://forum.xda-developers.com/showthread.php?t=2382355 as well with some more detail.
While hard resetting your device after the updates does improve the GPS situation, there is still a problem that keeps coming back to haunt us. Perhaps a moderator can join these threads together?