Phone freezes when in standby - 8525, TyTN, MDA Vario II, JasJam ROM Development

When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?

It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.

I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...

are you running a today plugin off storage card perhaps?
none of the roms i've tried had power on problems

Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.

I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.
Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.

rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
maybe try a hard reset?

What Radio Rom?
Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.
Just an idea, of course.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse

yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.

I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.

well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.

same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.
rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!
installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing

will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.

This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.

rzanology said:
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Click to expand...
Click to collapse
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.
However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.
What Radio do you have?

How long are your phones in standby when it happens?

well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?

try disabling everything completely.
1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card
literally disable everything that runs automatically or otherwise.
power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.
power it back up. then test it now.
if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.
this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.
if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode
c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)...
good luck.

Related

8525 needing a reset after going into standby to wake up again?

Hello,
First and foremost I should note that I tried searching the forums but I was not entirely sure what to search for. I tried a few different queries and they yielded negligible results for my issue. Now, onto my issue:
8525 with wm6 black 3.01
I have my 8525/hermes/tytn/etc/ set to turn the device off after 3 minutes of inactivity in order to preserve battery life. Sometimes, this poses no issues and I can just hit the power button to turn it back on when I need to. Other times however, and perhaps more frequent, I press the power button and nothing happens. Try as I might and regardless of how many times I press the damned button, it will not turn on. I have to use my stylus to do a soft reset in order to have my phone back in operation. Needless to say, this has gotten very annoying. I have since turned that feature off but now my battery drains far too quickly.
Is this a known issue or has anyone experienced similar issues? If so, is there a fix for this? If not, would ATT accept my phone for a warranty exchange with this greymarket software on it? If not, can I just flash it with an official ATT image and then send it in? Thanks.
It's called Sleep of Death... SOD... I had it and I flashed the official AT&T rom and havent had it since.
thanks.. looking into it!
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
ronfin44 said:
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
Click to expand...
Click to collapse
running? usually just whatever program I have opened since I have it set up to completely escape the program when I X out. As far as where things are installed, everything is installed on my device sans iGo.. However, this issue arised prior to iGo being put on my SD card.
Try this. After a hard reset, load one app to your device, let it sit, test it, and then do another. take your time. See if something you load is causing this. I did a HR on mine cause I had tons of crap on there, loaded stuff slowly and noticed the ButtonFlo CAB is what screwed my ROM from working good, so got rid of it. Since then, its awesome.
Leave the Black and go with JJ's Majik. Is the only ROM to date that hasn't SOD'ed me ... and I run the same apps, the same way, on all the ROM's.
http://wmblack.info/
is this so? i'm going to try at&t's wm6 for a bit, see howt aht works..
Don't belive so
I read a lot of threads regarding the problem, i tried AT&T and same problem, others had it with black, now i am having it with latest LVSW, may be a software problem, i had it using SPB WEATHER and SPB TIME, i hard reset install all but them, worked fine for two days, installed TWEAK2K2, problem came back, now trying without TWEAK2K2, but i doubt problem can be solved
My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(

O2 Orbit issues with B&B v4.0 editor version

Hi, Ive just upgraded my Orbit from B&B 3.7 to B&B 4. Everything went well, ROM was running like a dream. After a while of tinkering and using it I noticed a few random issues:
1 - Power button: suddenly stops turning screen back on. Screen turns off OK, but will not turn on again. Soft-reset is needed to startup again.
2- Sound disappearing: sound randomly disappeared for no reason. Have removed HTCHome from today (due to known issue) and it wasnt that. I have nothing on today screen, no running programs, nothing loading at startup. All of a sudden after about 5 resets it came back on.
3 - Blue Rollr-ball and scroll wheel: did work when first flashed device, but now no longer respond, in any menu or window the blue light does not even come on (although does come on when first booted and when screen turned off).
4 - Battery life depleted? - seems to drain battery quicker than normal (although this may be due to me having to leave backlight on constantly as explained in point 1)
5 - Wifi : seems to only stay connected for approx 2minutes. Although it will stay connected if constantly being used (ie. if I browse page after page will work, but if I stop to read a page for minute or two I need to disconnect and re-connect)
Thats all I have noticed so far but will post any new issues.
This post is not to put Orbit user's off using B&B 4 or to disrespect Tom or his efforts at all. This is just my findings so far and hope Tom could read and add any thoughts, I do love B&B 4 its a wicked ROM and fully appreciate the work Tom has put inot building it many thanks, keep up the good work man.
fubofo said:
Hi, Ive just upgraded my Orbit from B&B 3.7 to B&B 4. Everything went well, ROM was running like a dream. After a while of tinkering and using it I noticed a few random issues:
1 - Power button: suddenly stops turning screen back on. Screen turns off OK, but will not turn on again. Soft-reset is needed to startup again.
2- Sound disappearing: sound randomly disappeared for no reason. Have removed HTCHome from today (due to known issue) and it wasnt that. I have nothing on today screen, no running programs, nothing loading at startup. All of a sudden after about 5 resets it came back on.
3 - Blue Rollr-ball and scroll wheel: did work when first flashed device, but now no longer respond, in any menu or window the blue light does not even come on (although does come on when first booted and when screen turned off).
4 - Battery life depleted? - seems to drain battery quicker than normal (although this may be due to me having to leave backlight on constantly as explained in point 1)
5 - Wifi : seems to only stay connected for approx 2minutes. Although it will stay connected if constantly being used (ie. if I browse page after page will work, but if I stop to read a page for minute or two I need to disconnect and re-connect)
Thats all I have noticed so far but will post any new issues.
This post is not to put Orbit user's off using B&B 4 or to disrespect Tom or his efforts at all. This is just my findings so far and hope Tom could read and add any thoughts, I do love B&B 4 its a wicked ROM and fully appreciate the work Tom has put inot building it many thanks, keep up the good work man.
Click to expand...
Click to collapse
I understand u my friend.But u need read and my thead v4.0 B&B.I already fixed almost problem u said..!
Thanks again..!
One more thing I forgot to add:
6 - Red End call button: does not work at all, never has on B&B. I have to tap "end call" on screen. not a big issue, but I sometimes press the button and set the device down forgetting to hang up calls
tom_codon said:
I understand u my friend.But u need read and my thead v4.0 B&B.I already fixed almost problem u said..!
Thanks again..!
Click to expand...
Click to collapse
My apologies Tom, I have been reading the B&B 4 post since u released the ROM, but havent found anyting. Ill go have another look LOL sorry
fubofo said:
One more thing I forgot to add:
6 - Red End call button: does not work at all, never has on B&B. I have to tap "end call" on screen. not a big issue, but I sometimes press the button and set the device down forgetting to hang up calls
Click to expand...
Click to collapse
tested in v4.0 don't have same problem..!
LOL all on front page huh ? I just been reading from last post I last read
Ok the HTC fix is the only thing I can find there, not sure if it has fixed the sound thing yet I will let you know. The Red end call button works also, dont know why that wasnt working earlier. But the other issues remain:
Power button still wont turn screen back on after switched off or locked device using device lock.
Blue Rollr-ball and sroll wheel not working at all
Wifi not lasting very long ( although I think I read posts elsewhere about tht so not too worried )
Any thoughts on the hardware buttons anyone ?
Nope, sound gone again. Installed the HTChome fix (both weather and tab, then tab and weather) still no joy. It was working for a period, now its gone off again. Any time any sort of sound tries to come from the speaker I just recieve a high-pitched "ding" then no more sound until reset.
fubofo said:
Nope, sound gone again. Installed the HTChome fix (both weather and tab, then tab and weather) still no joy. It was working for a period, now its gone off again. Any time any sort of sound tries to come from the speaker I just recieve a high-pitched "ding" then no more sound until reset.
Click to expand...
Click to collapse
Sad your having such a rough time but to make sure its not your device, have you reflashed an original ROM and checked your handset to make sure these problems have gone away. Also, how about reflashing the BB v4.0 ROM again and see if it improves, others prior have posted success after a reflash.
I'm happy these BB ROMs have worked flawlessly from first flash (except with known bugs).
Good luck to you on your journey.
Ok got the sound thing sorted myself. Turns out the sound will only work if I boot my Orbit up while plugged into my PC with Activesync running. Its not a USB thing, Ive tried with just my charger plugged in but no sound there. I also tried loading Activesync on my Orbit before touching anything else, still no sound.
The only way I can have working sound on my Orbit is if I boot up while plugged into my PC with Activesync running ??
bex said:
Sad your having such a rough time but to make sure its not your device, have you reflashed an original ROM and checked your handset to make sure these problems have gone away. Also, how about reflashing the BB v4.0 ROM again and see if it improves, others prior have posted success after a reflash.
I'm happy these BB ROMs have worked flawlessly from first flash (except with known bugs).
Good luck to you on your journey.
Click to expand...
Click to collapse
LOL thanks chum. Im the kind that likes to sit and figure out whats going wrong. Im trying to figure it out n leave posts here incase others have issues and maybe find a fix. Also I just cant be bothered to reflash as it takes too long to reinstall all my apps

Anyones phone freezing after sleep mode?

I noticed this after I set up direct push email. Wondering if anyone else is having the same issue.
BTW I'm using the Premier Plus Rom and Mail 2 Web free push service
mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.
illusion786 said:
mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.
Click to expand...
Click to collapse
Thanx for replying but I think I've narrowed it down to a storage card issue. i noticed that it woud freeze for abouta full minute when I had a particular program open that I run from the storage card. I moved it to the Device memory and today it still froze, but I could at least turn the device on and off.
Now that I think about it, I noticed this freezing after i reflashed to the Premium Plus ROM with SDHC support. I upgraded from a 2GB Card to a 4GB Card. So it could be the SDHC drivers or just the card itself. I'm going to switch back to the 2GB card for a few days to see if it happens again.
That's as far as I'll gotten. These observations were made after a hard reset.
And I know what you mean about reflashing. You hare to reinstall everything. But it's good to do at least once a year.
illusion786 said:
mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.
Click to expand...
Click to collapse
I have very similar issues on mine.
I had the Oops v1.0 on it, then thought it had been a while since I last flashed, and perhaps that was the reason it froze often no logical reason to think this ! I KNOW).
So I flashed it with another ROM, and it does exactly the same. I have searched on this forum and seen some HTC do this as well.
UPDATE:
I have now narrowed it down to this:
I discovered that if I restart my Atremis and use it as normal or leave it on a stable table or side bed, it works OK, but if I slip it into my pocket for a minute it freezes....or if I place it in the same space/place/pocket/bag with my BB Pearl it just freezes....AMAZING !
I will be very stunned...yes stunned if their any solution to this...
Feel free to stun me !
I dont have any input on the issues you guys are having but I think i solved my own problem. I moved two programs from the storage card to the main memory and it hasnt come back. Actually, I think it was just the 2nd program.
I'm using an older ROM though: O2 Premium Plus by Meschle (now retired). I've stuck with this ROM because it's been the most stable for me.
UPDATE
I have very similar issues on mine.
I had the Oops v1.0 on it, then thought it had been a while since I last flashed, and perhaps that was the reason it froze often no logical reason to think this ! I KNOW).
So I flashed it with another ROM, and it does exactly the same. I have searched on this forum and seen some HTC do this as well.
UPDATE:
I have now narrowed it down to this:
I discovered that if I restart my Atremis and use it as normal or leave it on a stable table or side bed, it works OK, but if I slip it into my pocket for a minute it freezes....or if I place it in the same space/place/pocket/bag with my BB Pearl it just freezes....AMAZING !
I will be very stunned...yes stunned if their any solution to this...
Feel free to stun me !
Possible solution
Hello,
first of all when you experience any kind of freezing, run a full scandisk in Pocket Mechanic, then Check Notification queue in the same app.
Also check Start - settings - system - Key lock , make sure that you select "Lock all buttons except power" (first option). Restart your Artemis and try if the problem happens again.
Well it's been a week and I haven't had the freeze come back after I moved a couple programs from my storage card to my device. Both were programs with an application (small) and a huge database on the storage card (Oxford Spanish Dictionary & iSilo data base). I noticed that I always got the freeze when one or both of these applications was running.
So, of course, the data base info is still on the storage card but the applications are saved under Windows/Programs. No more freezes. And when I mentioned freeze, I ment that the phone would be extremely slow to respond to inputs. I would wait about 30 to 60 seconds for it to respond. If I pushed the power button 3 or 4 times, like a minute later I would get the screen flashing on and off so it's registering the commands. I wasn't sure if this was the same type of freezing that others were experiencing.
I'm thinking it has something to do with the card or the drivers for the SDHC. I never had this problem without the SDHC support and my 2GB card. Just FYI
nik3r said:
Hello,
first of all when you experience any kind of freezing, run a full scandisk in Pocket Mechanic, then Check Notification queue in the same app.
Also check Start - settings - system - Key lock , make sure that you select "Lock all buttons except power" (first option). Restart your Artemis and try if the problem happens again.
Click to expand...
Click to collapse
As funny as it may sound.
I did the above and noticed a few days after, that the freezing is now reduced....still happens from time to time, though not as frequently as it used to...
What is the logic?
I assumed it was due to my frequent ROMing of my Atremis....guess patience has now paid off, but seriously and technically, I would want to be able to explain what is happening !
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

HTC Touch Pro 2 & Standby of Death SOD

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.
terta said:
had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.
Click to expand...
Click to collapse
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.
I have exactly the same problem has Terta.
I'm 100% sur that it's the camera that make this bug I have tried all my weekend to reproduce the bug a lot of time and it was always the camera...
Hope someone can fix this bug cause now I can't take any photo without soft-reseting my phone. Very, very, very annoying...
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Yes I guess there are many reasons for the Standby of Death, if you have ruled out all software causes such as the camera or installed apps then have a think about the SIM and/or the settings that impact the SIM.
Its the last thing most people will think about. It worked for me and got rid of a random SOD problem 2-3 times a week which coinceded with being in weak 3G areas (where the phone might switch bands automatically) although that never occured to me at the time.
You see I haven't installed other applications nor do I load up the camera and leave it running so I couldn't figure out what was causing it, it just happened randomly not connected with anything particular that I was doing.
i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!
coppertop24 said:
i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!
Click to expand...
Click to collapse
Try taking out the SIM card and see if it still happens everytime the phone goes into standby...
For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!
coykiam said:
For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!
Click to expand...
Click to collapse
so its not just mine then? this is ridiculous
Right, i had got seriously fed up with the standby of death happending, so i decided to contact HTC Europe directly.
They went over the usual 'factory reset' and 'update' solutions before coming to the conclusion that either there is a loose connection/faulty screen or there is some confiliction between drivers of the pre-installed software.
Because all HTC phones have 2 years warrenty as standard they have asked me to send if off so they can invistigate the problem and send me a replacement.
So if anybody is in the same boat as me a suggest you contact HTC and arrange a fix/replace.
Hope this helps.
nlel said:
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.
Click to expand...
Click to collapse
Add me to the list, seems to happen when I am charging my phone and it hits 100%
This phone reminds me of all my previous Sony Ericsson phones....very unstable OS' ... Makes me regret of getting this one and should've gotten an iPhone...but then again I'm pretty sure iPhone's have issues that apple fanboys aren't admitting. The reason that made me not get an iphone is because of ATT's ridiculous plan pricing...Its crazy!!!
if you are on sprints network, take out the sim card. This has fixed the issue for me. Used to get SOD a few times a day but opening the keyboard and then pressing the power button used to get me out of it. This was really annoying, and i read that it may be issues with the sim card. Took that out a week ago and havent had a SOD yet
jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.
I don't know if this will help anybody but if your phone suffers from SOD and you have TMO put it in airplane mode and see if it still does it.
I did that and it never went into SOD so that lead me to believe that the radio was the culprit. before that I tried everything listed. I don't have the 3G Plan so the 3.45.25.14 (T-Mobile) radio is the only one that worked for me.
I have the same problem.. just have installed spb mobile shell with mskip ultimate. I try to unistall all
I have a question: if I choose the 3G only option (WCDMA + UTMS 2100 in Europe) and the signal strength is low there will not be an automatic switch between 3G and 2G am I right? ...and i'm offline then
jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
sanjsrik said:
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.
Click to expand...
Click to collapse
Confirming this....
I had this issue for a while now...I tried hard resets, ROM flashes etc. It all works fine and was stable until I flash Sps Wow HD (I just realized this). Yesterday I flashed the latest HTC released sense ROM and right now after installing all the softwares I had the SOD again. Fortunately I saw the 2 posts and thought I will give it a try...and guess what?
I uninstalled the Srs Wow HD and phone is back to normal...no issues till now...will report later if I see any.
I am going to tmobile to get the SIM changed anyways hoping that it will fix another issue I am having. Every day I have to turn the airplane mode ON and OFF at least twice to get my data connection back. Mostly after a call and sometimes in random the phone is unable to reconnect to the data, it gives me an error that the epc.tmobile didnt respond or something like that. If any of you know how to fix this issue...plz help
I have been Experiencing this so called "SOD". HTC touch pro 2 sprint. On the 6.5.5 Build 23569 i had MAJOR sod issues. Energyrom , mighty , titanium , you name it. Ive Task 29 and reflashed them all multiple times. Still SOD was there... But i may have found a temp cure for me atleast. This is what i did....
First , i used task29 , next i reflashed the stock 6.1 rom, check for SOD... still had it... i task 29 again. Installed titanium edition , without sense. SOD was cured, phone worked fine, tryed to install sense 2.1, failed, SOD was back. Soo...
Then i task29 again, then repeated task29 a second time at the boot screen.... then i flashed Energyrom GTX themed 21907 build june 27th......Once it was flashed unplugged my USB plug and plugged it into the usb wall plug i have . Installed LUMOS, light sensor still was inactive and no response, could not brighten and still nothing... Installed G-light right after lumos without uninstalling lumos.... Still plugged into the AC wall USB plug....let it sit. Still nothing, couldnt adjust or brighten..... So i task 29 AGAIN... then flashed 21907 build GTX themed again... once flashed, unplugged it & back into wall charger... Installed lumos.... SUDDENLY!!! the sensor worked, and was accepting light AGAIN! ...
So i ran the LUMOS wizard, followed instructions and my phone was SOD FREE!! Let it sit over night, was fine....I wanted to see now if i could overwrite / flash over GTX themed with DiNiK glass cause i liked it better... so i DID NOT USE task29 this time, just reflashed over GTX themed one With DiNiK glass... same build 21907 and followed all my same steps, with wall plug, installed lumos, did the wizard,.... WALAaa.... works still like a charm. Have been using and testing it for 5 days, SOD is gone as far as i know.... ALSO in options, under setting / system / power / batt... i turned off the option to charge it when plugged into PC....Not sure if it helps or not. But Something i did is doing the trick. Seems between the backlight, and something to do with my 2.0 usb cord thats messing it up.
Seems to be cured... Still not sure exactly what fixed my phone. But between all that, IMO i believe installing lumos and glight triggered something also i think not letting it charge thru the PC, and only using a wall plug for charging has something to do with it....Either way . now its back to normal working just great... ONLY running LUMOS cab, and all the games i want. Energyrom Build 21907 DiNiK Glass Themed june 27th.... HOPE this helps!!! Have a wonderful DAY!

Am I the only one who has touch-screen problems with the vogue on/off? Seriously..

I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
mine is unresponsive sometimes and i have to tap on the back of the phone to get to work again. i thinks its going out soon
That's what I thought about my old one, I figured I had dropped it to much.. because I did lol but now I got a new one 2 weeks old and I'm running into the SAME problems.. I'm assuming I must be doing something wrong with how I've got **** set-up
j18yo said:
I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
Click to expand...
Click to collapse
j18yo i think that your problem might be that to many programs run when you start your vogue that happened to me before and i hated it but then i heard of a program named "Space Reclaimer" FREE and it made my vogue much more responsive because the program stops any programs that start when you turn on your vogue or any windows mobile phone
I have the same problem usually under the same conditions. Mostly happens in the morning after the device has been off. Works fine for a few seconds then stops responding correctly i.e., the D-Pad stops scrolling correctly with a lag on touch response. I use CleanRAM and it still doesn't fix the prob once it occurs. Sometimes when I run CleanRAM it will occur. I've tried putting biotouch.exe and everyting BUT the kernel processes in the exceptions list and a Level 1 clean. Hard reset yesterday and haven't had the problem yet. If it continues to work, I'll post my settings.
BTW, I'm on a stock 6.1 ROM with a few apps.
j18yo said:
I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
Click to expand...
Click to collapse
What ROM are you running? I asume that wehn your new device came you loaded it the same as the old one. It has to be something with the ROM you are runnning or a problem with a program causing your issue.
My phone would do this periodically too, with Vin's latest ROMs. I turned off Manila and am running Titanium now. Interestingly - no lags when unlocking since. I'll keep Titanium on for some time to see if that makes it go away. I had an issue with both his current v2 and v4 (which I am running now).
Ive had to replace my screen twice and the whole phone once because of touch screen problems. Thank God for the insurance.
Ah yes... to what OP mentioned:
I do not beleive it is a more pressure thing. I do not think it is more pressure that is required but rather that the phone is non responsive. If you are unlocking and typing a PIN, it takes the PIN and all but it takes perhaps one digit every 5 seconds. That's my experience anyway. So it is just slower, as if something was consuming the CPU and UI is not responsive.
crazylegs91 said:
I have the same problem usually under the same conditions. Mostly happens in the morning after the device has been off. Works fine for a few seconds then stops responding correctly i.e., the D-Pad stops scrolling correctly with a lag on touch response. I use CleanRAM and it still doesn't fix the prob once it occurs. Sometimes when I run CleanRAM it will occur. I've tried putting biotouch.exe and everyting BUT the kernel processes in the exceptions list and a Level 1 clean. Hard reset yesterday and haven't had the problem yet. If it continues to work, I'll post my settings.
BTW, I'm on a stock 6.1 ROM with a few apps.
Click to expand...
Click to collapse
THIS..
It has to be the problem.. I have CleanRAM run every 12 hours or 6 hours because I figured it would help.. lol but now your saying sometimes it happens WHEN you run cleanRAM.. Im assuming it does something, or erases something it shouldnt?
This is like the 1 sole thing I have run on a schedule, I've turned off my email and everything to manual, I went into my startup folder and there was about 4-5 things I didn't need which made the battery 100% better than it was in terms of how long it lasts.. and I set-up this CleanRAM schedule on my last phone I THINK I forgot but I do know as soon as I got this 1 going I did it and I'm bout to delete the program completely and see if it'll help, I have speedbooster too which does a cleanup too I'm curious if it would have the same result..
I'll let everyone know if this ended up being my problem incase anyones in the exact same boat with the same apps
PS: I was doing level 3 cleans
j18yo said:
THIS..
It has to be the problem.. I have CleanRAM run every 12 hours or 6 hours because I figured it would help.. lol but now your saying sometimes it happens WHEN you run cleanRAM.. Im assuming it does something, or erases something it shouldnt?
This is like the 1 sole thing I have run on a schedule, I've turned off my email and everything to manual, I went into my startup folder and there was about 4-5 things I didn't need which made the battery 100% better than it was in terms of how long it lasts.. and I set-up this CleanRAM schedule on my last phone I THINK I forgot but I do know as soon as I got this 1 going I did it and I'm bout to delete the program completely and see if it'll help, I have speedbooster too which does a cleanup too I'm curious if it would have the same result..
I'll let everyone know if this ended up being my problem incase anyones in the exact same boat with the same apps
PS: I was doing level 3 cleans
Click to expand...
Click to collapse
Update: I don't think CR erases things as much as it kills processes that won't restart. Thru trial and error, I've adjusted my CleanRAM settings to where I haven't had the problem for a couple of days. I'm able to do a Level 3 cleans on a once a night schedule and during the day if need be. In settings, I have it to close all apps, launch startup progs, and display today screen. I have no exceptions listed for either running progs or startup progs. I have the most up to date version from the OTA update in the program.
The program links in my StartUp folder are: poutlook (original on ROM), sddaemon (original on ROM), WLMUpdate (original on ROM), Glossybars.exe (I added this), biotouch.exe (I added as I thought CR killing this was the source of the problem), pocketwit.exe (I added), and SIPChange (I added).
One thing I did do was delete the link for TouchPal from the Startup folder. I did this for other reasons (I use FingerKeyBoard). Not sure if this was part of the problem.
I can scroll with d-pad and no touch lag.
On a side note, can I delete any of poutlook, sddaemon, or WLMUpdate from the startup folder to save battery power?
I'm probably just a bit above a newb so sorry if I don't make sense.
Update: Just for kicks, I deleted the links for glossybars.exe and pocketwit.exe from my StartUp and it started locking again after running CleanRAM. I put them back in and it works again even after running CleanRAM. Maybe someone with more knowledge can explain this. I'm just keeping it the way it is now...
Hmm weird that you removed something not very important like pocketwit an cleanram caused problems again.. someone has to have some info on this??
I deleted everything from my StartUp folder but my SPB Mobile Shell.. I didn't have sddaemon, but I did have poutlook and WLMUpdate both of which I deleted.. then I had some other programs that aren't necessary for the phone.. I have no problems on restart or anything, and the % showed being used is stays around the 30's now instead of 40s/50s.. and when I run programs it usually reachs 50% tops now instead of 60/70% I used to get.
PS: Pocketwit isnt bad I used to praise the program but now I've tried MoTweets and.. I can't think of the other one now.. ****.. it's really good though but it seems to use a lot more phone power than MoTweets so I went back to that.
Pocketwit kept giving me problems, started saying I need to install that NET 3.5 or whatever but when I try to it says I have a later version already so it won't install, then other times it'll work completely fine.. but MoTweets I like better anyways
Ok, I give up. I restored everything to the way I had it when it was working and now I'm having problems again. After the screen turns off and I turn it back on, it locks up and won't scroll and has the touch lag issue.
Hope someone figures this out. Shouldn't have messed with success. Good luck.
crazylegs91 said:
Ok, I give up. I restored everything to the way I had it when it was working and now I'm having problems again. After the screen turns off and I turn it back on, it locks up and won't scroll and has the touch lag issue.
Hope someone figures this out. Shouldn't have messed with success. Good luck.
Click to expand...
Click to collapse
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
bigboy292000 said:
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
Click to expand...
Click to collapse
I'm running a stock Sprint 6.1 ROM. Thanks though.
bigboy292000 said:
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
Click to expand...
Click to collapse
I'm not using the TouchFLO interface, does that mean its still on though?
I'm not completely up on understanding all this
This was happening with Vin's Rom for me as well. I was tripping out pressing ON so many times with no screen showing up but phone light on! I believe it could be the power settings. I disabled the "Turn off device" which I believe was mentioned in his notes about the rom.
I gave up on this problem for a while but found something when researching how to disable to cube. I used the registry edit in this thread to disable to cube post #69. I didn't do any of the other steps because I'm not having memory probs (42% with pocketwit in the bckgrd).
http://forum.xda-developers.com/showthread.php?t=368269&page=7
I noticed that biotouch.exe never shows up in the running processes menu in CleanRAM and I don't have the "lock/freeze" scrolling problem any longer and I can run CleanRam without the problem occurring. I can press any item on the screen as well with no delayed response.
However, this stops you from being able to finger scroll and do the "side to side" scroll in Messaging. I never really finger scrolled and prefer using the d-pad for scrolling so losing that functionality isn't a big deal to me.
If anyone can figure out how to keep this working so smooth and have the option to finger scroll, I'd be much obliged. It just seems that biotouch.exe craps out sometimes and locks up the d-pad. If they could both work equally well....

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