Hello XDA Rhodium Community!
I've been lurking these forums for a few weeks since I purchased a TP2 about a month ago.
I own a Verizon CDMA TP2 and GSM unlocked it for use with my T-Mobile sim card (pay as you go). I have successfully tried many of the custom roms available here and settled on using Mr. X's latest Sense UI release for it's excelllent speed.
The phone worked great for about 2-3 weeks before I started to get a problem with my backlight/screen.
If, for any reason, the screen goes into sleep mode or shuts off it WILL NOT COME BACK ON until I reset the phone. The screen dim function no longer works either, it's either 100% brightness or it's completely off. I re-flashed to many different ROMs (including Verizon stock and the Bare Naked ROM), ran task29, reset storage, and anything else I could think to wipe the memory and the problem continues to occur.
Needless to say this is very annoying. I've been working around it for now by turning off ALL POWER saving options and attempting to keep the screen on at all times, but it will still turn off if I place my head on it during phone calls or accidentally press the backlight button on the top.
Anyone have any clue how to fix this? I love this phone and really don't want to have to buy a new one because of this
Has anyone else run into this problem???
well mine sometimes does this... however tis like if i try messing with it when its booting up... if i leave it for the 5-10 mins it sometimes takes to fullly wake up then its fine.
I always allow it to fully boot before using it. It wake up again no matter how long I wait.
Anyone have any ideas?
Hi
Having just joined the Touch Pro 2 club from the Touch Diamond 2 and creating a custom ROM, the only thing i can think of is this:
CDMA TP2's have a few things different in hardware to the GSM ones.. Perhaps there is a driver conflict now causing a SOD (Standby of Death)
Craig
I am having the same problme as the OP. I've had my Verizon TP2 for over 6 months without this problem, the last 2-3 months running a custom ROM. A few days ago the SOD started and I have not found a solution. I have cleaned it with Task29 and tried a number of ROMS (including going back to the "official" VZW MR1/WM6.1 release) with no luck. I'm now running Android in order to get through the day. I think the only solution is a hardware exchange with VZW (although it's not a hardware issue).
Try installing LUMOS to avoid SOD
i have a couple of TP2 with the SOD problem.
I read several post recommending LUMOS, so i did a quick test and it seems that it's really solving the SOD and also giving a little more battery dimming the screen.
Give it a try and let us know your comments.
I've tried LUMOS, but no luck. WM can't control the brightness and neither can LUMOS. I'm starting to wonder if I've got a bad light sensor.
audiomixman said:
I've tried LUMOS, but no luck. WM can't control the brightness and neither can LUMOS. I'm starting to wonder if I've got a bad light sensor.
Click to expand...
Click to collapse
You've got the wrong backlight.dll driver. I had this while experimenting with Topaz drivers on my GSM Rhodium. I also got a Standby of Death (SOD) with the Topaz drivers.
Craig
I'm all up for trying a different driver, but I've hard reset a number of times and flashed back to carrier ROMS with no luck. Wouldn't that have put the correct driver back? I was also running a single custom ROM for months with no changes with the SOD started to happen. Howevere, if you could post the correct driver, I'd appreciate it.
Hi,
I am also getting this problem, mine is a GSM, original rom was from vodafone uk, 6.1. I am on my 3rd tp2 from vodafone after complaints of this problem and within a couple of months use i get the SOD.
Its not as bad as the OP but i normally get the SOD a number of times per week. I have tried my first custom rom a couple of days ago (deepshining x10.235xx, i love it) with the aim of solving this problem but since i have had SODs 3 or 4 times in the last two days.
I am wondering if its a memory/ram issue as my TP2 after boot up starts with about 60-65mb free ram and with a little use the best i can get with all programmes closed is only 45mb (after using clean ram).
i do not believe it is a hardware issue because i have had the same problem with 3 phones now.
any solutions please let me know.
@audiomixman - when you flash back to carrier, do u flash back to the shipped SPL, ie remove HardSPL? I'm unable to post the correct driver as i think it needs to be cooked into the rom. I also have the GSM ver.
@rob_cunningham - I wouldn't think its memory as i routinely get down to 22mb with opera and music n about a weeks use. I also would guess if you've HSPL'd it, that could be the issue.
I don't really think its a hardware issue, more driver / poss HSPL
@both - does it happen on a clean hard reset build with no other software installed?
Craig
Craig,
I haven't removed the HardSPL because all the notes on the relocker thread say to only do as a last resort before returning device for warranty purposes.
Without removing the HardSPL, I have reverted to my carrier's 6.1 and 6.5 ROM releases and still get the same result without any software reinstalled. Right now I'm back to booting up with MightROM but with nothing installed. Once booted into WM, I go to Android. At least with Android while the screen won't quite turn off (it goes to "black" but the backlight is still on), it will come out of standby.
If you search, you will find many casues of SOD, although essentially there are two primary causes:
-Bad light sensor (actually pretty common)
-Conflicting drivers / IRQ overlap
for many, unchecking the box that allows WM to automatically control your light settings does the trick, others that does nothing. If you have a a bad light sensor, this usually works.
If you have a driver issue or IRQ conflict, usually not and going to a new ROM can help, but not a cooked ROM, as there are so many variations of hardware/software combinations for the TP2 in various countries / carriers that only real solution is to get back to the original shipped state of the phone with the carriers ROM and experiement from there. Many of the add-ons, like photo software, games, utilities all have some code that uses the light sensor and screws up the IRQ settings.
For me, I had the problem with the original ATT ROM, but the recently released update with Sense 2.5 solved my problem.
Good luck, not an easy one to find a solution to.
Hmmm, in that case, i'm lost sorry.
As the previous post mentions, I don't use the automatic backlight (and never have) you could try disabling it and seeing what happens.
Craig
Related
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.
I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...
are you running a today plugin off storage card perhaps?
none of the roms i've tried had power on problems
Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.
I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.
Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
maybe try a hard reset?
What Radio Rom?
Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.
Just an idea, of course.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.
I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.
well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.
same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.
rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!
installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing
will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.
This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.
rzanology said:
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Click to expand...
Click to collapse
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.
However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.
What Radio do you have?
How long are your phones in standby when it happens?
well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?
try disabling everything completely.
1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card
literally disable everything that runs automatically or otherwise.
power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.
power it back up. then test it now.
if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.
this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.
if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode
c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)...
good luck.
Hi all.
I have recently flashed my Herm to have the fantastic Black MAJIK rom. All went very well and I was pleased with the rom. I did have issues with the wireless not working and also with the blank screen detailed below.
When HTC released the update for WM6 for the TyTn, I decided to flash to that rom and give it a try. Again, works well, although I had to flash back to Radio 1.38 to get the Bluetooth to work properly with my Jabra headset. (I am on Orange in the UK - have not tried 1.43, as could not find it!)
The big problem is this :- randomly (could be 6 hours, could be ten minutes), the phone does not wake up from sleep. The lights are still flashing (I have not tried calling the phone - I will do that next time), but it will not wake up. No ActiveSync at all.
Soft reset is the only viable option.
Does anyone know a fix for this? (Yes, I have roamed through a number of forums and tried the link for 'DisableSyncSchedule', but that did not work.)
I have tried to re-flash the rom a few times, even soft-reset before the HTC stuff installs, stopped GPRS traffic and made sure that the IMAP does not connect. Whatever I do, the problem persists.
I have installed the following: HTC TyTn rom:
- SPB Diary
- SOTI Controller
- mfrazz CommManager
- WMG 3G Video Black Keypad
- GreenBatteryFix
- HTC X-Button
- Pimp my Black
I am loathed to revert to WM5, but if that is the only way foreward, then I might need to.
Any help would be superb!
One other thing
Sorry, meant to say that I am currently running with just the base HTC rom and nothing else installed. Let's see how that goes.
First, The radio should not have anything to do with bluetooth. This is the radio rom for cellular calls, not the BT radio.
BSoD question: Do you have a media card? Have you installed apps on the media card? There have been issues with the media card falling asleep. I had issues in the past installing applicaitons on the card. As make sure that you configure mail NOT to store messages on the media card.
Next....Uninstall all applicaiton that you have installed. Do you still have the problem? IF this fixes the problem, reinstall apps 1 at a time untill you figure out which is causing the problem.
I do have a memory card installed, but no apps are installed from it and the mail attachments are not stored on the card but in the memory. I have recently reset the mobile and have noting installed (not even ext rom) and have only set up mail, sync'd and configured for Orange.
Interesting about the radio having no affect, as it made the Jabra work - no other changes made. (I have re-flashed since then, but still using 1.38 radio rom.)
So I get this all the time, I don't have an SD card - so its not an SD card issue.
I've got 2 Tmobile MDA Vario II's and ever since upgrading from the stock Tmobile rom the phone will hang with a black screen but the message light will blink. If I put the phone in flight mode it never does it.
Its happened on the following roms:
XDA Mobile / Faria's rom
All the Black roms
LVSW
It didn't do it with Tmobile WM5 Rom. Tried various radio updates and it doesn't seem to make any difference. I know Jasjammin mentioned he had seen it but nothing further from him on this.
ITS DRIVING ME NUTS
Some other people must be seeing this also? Please help. When it happens no mails/sms or voice calls so its like the phone is switched off. I too am now looking at downgrading back to WM5
I'm wondering if it might be in the boot loader / rom flasher issue? But I sure I've not done anything others haven't done.
Regards,
Neil.
Bump - nobody else seeing this? Find it hard to believe?!
prophetuser said:
....The big problem is this :- randomly (could be 6 hours, could be ten minutes), the phone does not wake up from sleep. The lights are still flashing (I have not tried calling the phone - I will do that next time), but it will not wake up....
Hi prophetuser
I did notice this issue in the new HTC WM6 ROM (not the dopod one) which you have mentioned. But I flashed my ROM to Black Majik and its cool....I didnt notice this problem.
My device is imate JASJAM. I think the black majik ROM is better, but I noticed one more post in this thread mention all black ROM had the problem as I have not come across it yet.
Maybe the new Black Satin which jasjamming is cooking will not have it and probably you may have to try it, until a new HTC ROM update is leaked I suggest you to use black majik.
Click to expand...
Click to collapse
read my post
100% solution
SOD CAUSE
IN my whole 6 months having my hermes i had never had SOD until i flashed the official dopod rom with matt kitchen. when I traced the source that SOD had came from it was a bad extended rom flash i done. This cause the device to go sleep after the screen time out, and also if i put the phone in idle mode i had to soft reset everytime.
i flashed an original operator t-mobile rom with the extended rom and all my problems went away.
My device has never been quicker no more SOD and battery life is superb with the new radio 1.47 after one whole day with normal use with 3g internet I am still on 70% battery life.
Now I have the perfect device and i think hermes WM6 crave and addiction will be thinned out as there is not much you can do now with the hermes as to wait for PROTON or fully integrated touchflo working ROM.
p.s
TRY FLASHED A AN ORIGINAL OPERATOR ROM WITH THE EXTENDED ROM YOU CAN USE ROMKOCH TO EXTRACT THOSE TWO AND FLASHED YOUR ROM BEFORE FLASHING WM6 AND GUANRANTEE YOU WILL SEE AND FEEL A MUCH MORE RESPONSIVE HERMES. THATS MY 2 cents
duttythroy said:
....i had never had SOD until i flashed the official dopod rom with matt kitchen. ....
What is SOD? please mentione as I am new to the terminologies
Click to expand...
Click to collapse
SOD= Sleep Of Death
Definition of SOD
1. A piece of dirt and grass, usually found stuck to the bottom of shoes after running (Or walking) On a muddy field.
2. Short for "Sodomy", meaning anal sex, which comes from the Sodomites of Sodom. This term, usually used in a derogatory manner, can be used to say **** off, as in "Sod off" or it can be used as an adjective "That sodding bastard"
3. An idiot, a fool. Someone you dislike.
4. S(Screen/Sleep) O(of) D(death) - Blank screen nothing happens..
Examples
Man, all this sod was stuck on the bottom of my shoe, and even worse, it dried out and now it's hard as a rock!
Look at that sodding bastard over there, scoping out girls he doesn't even have a chance with when they're drunk!
F'ing sod spilt my drink, and i wasn't having any of that!
Arghh FFS !! Me blinkin phones crashed again, I soo hate you SOD's.
loool ripdool . nice definitions
duttythroy said:
IN my whole 6 months having my hermes i had never had SOD until i flashed the official dopod rom with matt kitchen. when I traced the source that SOD had came from it was a bad extended rom flash i done. This cause the device to go sleep after the screen time out, and also if i put the phone in idle mode i had to soft reset everytime.
i flashed an original operator t-mobile rom with the extended rom and all my problems went away.
My device has never been quicker no more SOD and battery life is superb with the new radio 1.47 after one whole day with normal use with 3g internet I am still on 70% battery life.
Now I have the perfect device and i think hermes WM6 crave and addiction will be thinned out as there is not much you can do now with the hermes as to wait for PROTON or fully integrated touchflo working ROM.
p.s
TRY FLASHED A AN ORIGINAL OPERATOR ROM WITH THE EXTENDED ROM YOU CAN USE ROMKOCH TO EXTRACT THOSE TWO AND FLASHED YOUR ROM BEFORE FLASHING WM6 AND GUANRANTEE YOU WILL SEE AND FEEL A MUCH MORE RESPONSIVE HERMES. THATS MY 2 cents
Click to expand...
Click to collapse
hi mate, is it possible for you or someone else to give more specific instructions to do this? I am running Sleuths rom which i am v happy with apart from SOD every now and again in the mornings when the phone has not been used for hours whilst i have been sleeping!
thanking you in advance.
yans.
Hello,
First and foremost I should note that I tried searching the forums but I was not entirely sure what to search for. I tried a few different queries and they yielded negligible results for my issue. Now, onto my issue:
8525 with wm6 black 3.01
I have my 8525/hermes/tytn/etc/ set to turn the device off after 3 minutes of inactivity in order to preserve battery life. Sometimes, this poses no issues and I can just hit the power button to turn it back on when I need to. Other times however, and perhaps more frequent, I press the power button and nothing happens. Try as I might and regardless of how many times I press the damned button, it will not turn on. I have to use my stylus to do a soft reset in order to have my phone back in operation. Needless to say, this has gotten very annoying. I have since turned that feature off but now my battery drains far too quickly.
Is this a known issue or has anyone experienced similar issues? If so, is there a fix for this? If not, would ATT accept my phone for a warranty exchange with this greymarket software on it? If not, can I just flash it with an official ATT image and then send it in? Thanks.
It's called Sleep of Death... SOD... I had it and I flashed the official AT&T rom and havent had it since.
thanks.. looking into it!
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
ronfin44 said:
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
Click to expand...
Click to collapse
running? usually just whatever program I have opened since I have it set up to completely escape the program when I X out. As far as where things are installed, everything is installed on my device sans iGo.. However, this issue arised prior to iGo being put on my SD card.
Try this. After a hard reset, load one app to your device, let it sit, test it, and then do another. take your time. See if something you load is causing this. I did a HR on mine cause I had tons of crap on there, loaded stuff slowly and noticed the ButtonFlo CAB is what screwed my ROM from working good, so got rid of it. Since then, its awesome.
Leave the Black and go with JJ's Majik. Is the only ROM to date that hasn't SOD'ed me ... and I run the same apps, the same way, on all the ROM's.
http://wmblack.info/
is this so? i'm going to try at&t's wm6 for a bit, see howt aht works..
Don't belive so
I read a lot of threads regarding the problem, i tried AT&T and same problem, others had it with black, now i am having it with latest LVSW, may be a software problem, i had it using SPB WEATHER and SPB TIME, i hard reset install all but them, worked fine for two days, installed TWEAK2K2, problem came back, now trying without TWEAK2K2, but i doubt problem can be solved
My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.
terta said:
had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.
Click to expand...
Click to collapse
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.
I have exactly the same problem has Terta.
I'm 100% sur that it's the camera that make this bug I have tried all my weekend to reproduce the bug a lot of time and it was always the camera...
Hope someone can fix this bug cause now I can't take any photo without soft-reseting my phone. Very, very, very annoying...
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Yes I guess there are many reasons for the Standby of Death, if you have ruled out all software causes such as the camera or installed apps then have a think about the SIM and/or the settings that impact the SIM.
Its the last thing most people will think about. It worked for me and got rid of a random SOD problem 2-3 times a week which coinceded with being in weak 3G areas (where the phone might switch bands automatically) although that never occured to me at the time.
You see I haven't installed other applications nor do I load up the camera and leave it running so I couldn't figure out what was causing it, it just happened randomly not connected with anything particular that I was doing.
i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!
coppertop24 said:
i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!
Click to expand...
Click to collapse
Try taking out the SIM card and see if it still happens everytime the phone goes into standby...
For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!
coykiam said:
For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!
Click to expand...
Click to collapse
so its not just mine then? this is ridiculous
Right, i had got seriously fed up with the standby of death happending, so i decided to contact HTC Europe directly.
They went over the usual 'factory reset' and 'update' solutions before coming to the conclusion that either there is a loose connection/faulty screen or there is some confiliction between drivers of the pre-installed software.
Because all HTC phones have 2 years warrenty as standard they have asked me to send if off so they can invistigate the problem and send me a replacement.
So if anybody is in the same boat as me a suggest you contact HTC and arrange a fix/replace.
Hope this helps.
nlel said:
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.
Click to expand...
Click to collapse
Add me to the list, seems to happen when I am charging my phone and it hits 100%
This phone reminds me of all my previous Sony Ericsson phones....very unstable OS' ... Makes me regret of getting this one and should've gotten an iPhone...but then again I'm pretty sure iPhone's have issues that apple fanboys aren't admitting. The reason that made me not get an iphone is because of ATT's ridiculous plan pricing...Its crazy!!!
if you are on sprints network, take out the sim card. This has fixed the issue for me. Used to get SOD a few times a day but opening the keyboard and then pressing the power button used to get me out of it. This was really annoying, and i read that it may be issues with the sim card. Took that out a week ago and havent had a SOD yet
jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.
I don't know if this will help anybody but if your phone suffers from SOD and you have TMO put it in airplane mode and see if it still does it.
I did that and it never went into SOD so that lead me to believe that the radio was the culprit. before that I tried everything listed. I don't have the 3G Plan so the 3.45.25.14 (T-Mobile) radio is the only one that worked for me.
I have the same problem.. just have installed spb mobile shell with mskip ultimate. I try to unistall all
I have a question: if I choose the 3G only option (WCDMA + UTMS 2100 in Europe) and the signal strength is low there will not be an automatic switch between 3G and 2G am I right? ...and i'm offline then
jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
sanjsrik said:
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.
Click to expand...
Click to collapse
Confirming this....
I had this issue for a while now...I tried hard resets, ROM flashes etc. It all works fine and was stable until I flash Sps Wow HD (I just realized this). Yesterday I flashed the latest HTC released sense ROM and right now after installing all the softwares I had the SOD again. Fortunately I saw the 2 posts and thought I will give it a try...and guess what?
I uninstalled the Srs Wow HD and phone is back to normal...no issues till now...will report later if I see any.
I am going to tmobile to get the SIM changed anyways hoping that it will fix another issue I am having. Every day I have to turn the airplane mode ON and OFF at least twice to get my data connection back. Mostly after a call and sometimes in random the phone is unable to reconnect to the data, it gives me an error that the epc.tmobile didnt respond or something like that. If any of you know how to fix this issue...plz help
I have been Experiencing this so called "SOD". HTC touch pro 2 sprint. On the 6.5.5 Build 23569 i had MAJOR sod issues. Energyrom , mighty , titanium , you name it. Ive Task 29 and reflashed them all multiple times. Still SOD was there... But i may have found a temp cure for me atleast. This is what i did....
First , i used task29 , next i reflashed the stock 6.1 rom, check for SOD... still had it... i task 29 again. Installed titanium edition , without sense. SOD was cured, phone worked fine, tryed to install sense 2.1, failed, SOD was back. Soo...
Then i task29 again, then repeated task29 a second time at the boot screen.... then i flashed Energyrom GTX themed 21907 build june 27th......Once it was flashed unplugged my USB plug and plugged it into the usb wall plug i have . Installed LUMOS, light sensor still was inactive and no response, could not brighten and still nothing... Installed G-light right after lumos without uninstalling lumos.... Still plugged into the AC wall USB plug....let it sit. Still nothing, couldnt adjust or brighten..... So i task 29 AGAIN... then flashed 21907 build GTX themed again... once flashed, unplugged it & back into wall charger... Installed lumos.... SUDDENLY!!! the sensor worked, and was accepting light AGAIN! ...
So i ran the LUMOS wizard, followed instructions and my phone was SOD FREE!! Let it sit over night, was fine....I wanted to see now if i could overwrite / flash over GTX themed with DiNiK glass cause i liked it better... so i DID NOT USE task29 this time, just reflashed over GTX themed one With DiNiK glass... same build 21907 and followed all my same steps, with wall plug, installed lumos, did the wizard,.... WALAaa.... works still like a charm. Have been using and testing it for 5 days, SOD is gone as far as i know.... ALSO in options, under setting / system / power / batt... i turned off the option to charge it when plugged into PC....Not sure if it helps or not. But Something i did is doing the trick. Seems between the backlight, and something to do with my 2.0 usb cord thats messing it up.
Seems to be cured... Still not sure exactly what fixed my phone. But between all that, IMO i believe installing lumos and glight triggered something also i think not letting it charge thru the PC, and only using a wall plug for charging has something to do with it....Either way . now its back to normal working just great... ONLY running LUMOS cab, and all the games i want. Energyrom Build 21907 DiNiK Glass Themed june 27th.... HOPE this helps!!! Have a wonderful DAY!
Hi,
I just got a new HTC Desire Z Bell Branded (A7275) for my AT&T service. I "debrand" it using the debrand guide. I just noticed twice yesterday that when I put it in standby mode, I try to press the power button to turn off standby mode so I can get the screen to slide down to unlock the screen for usage. Well, it did not....no matter what I do...I cannot get the screen to get unlock. The screen is black as if it isn't on. I hold the power button, still nothing. Only way is for me to pull the battery out, put it back in and power it up. Is this common? What is the problem that causes this? Any help would be nice. Thank you in advance.
have you oc your phone at all? have you flashed a kernel? custom rom? and what guide did you use?
I used this guide to debrand my phone.
have you oc your phone at all?
Not a single bit, everything is bone stock regarding CPU.
have you flashed a kernel? custom rom?
I only flashed the one from the guide.
[ROM] RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e _26.03.02.26_M
what guide did you use?
http://forum.xda-developers.com/showthread.php?t=835777
Thanks for the fast reply and help, bahmanxda.
Tbh I am not sure what is the problem I got nothing ,the only thing that I can think of is if you are already rooted and s/off do a full wipe and flash the Rom again or try different roms if u like sense try virtuous 9.0 its really good.
Sent from my HTC Vision using XDA App
There are some others with this issue. Unfortunately, the cause has not been found, or whether it is hardware or software related:
http://forum.xda-developers.com/showthread.php?t=857584&highlight=pulling+battery
I've had this crop up myself a few times. I can say this:
Several times my Desire Z has powered off and could only be powered on after pulling the battery and re-installing. It did this twice within the first few days I owned it. Then it didn't happen anymore.
Maybe a week later I tried the Godspeed kernal (1 GHz) and SetCPU. No issues for about 2 weeks.
Then I tried CPU Tuner based on claims made by some users here that it is easier on battery life. Used a screen-off profile to underclock. The phone had the power off problem, 3 times in 2 days. Every time when the screen was off. But the random poweroffs did not start immediately after installing CPU Tuner, maybe 2 days later.
I uninstalled CPU Tuner to see if it would help (and it didn't seem to be improving battery life). Went back to Set CPU (have messed around with and without screen-off profiles). Its been more than 2 weeks, and no random power-offs.
None of this is conclusive, of course. Maybe the problem in my case was CPU Tuner, or a combination of the kernal and CPU Tuner. Maybe the things I've described are complete coincidence, and its some other factor altogether. But just thought I'd throw my experiences out there. Some claim Google Maps is the problem, but I have not found this to be the case. Or possibly some issue with the battery contacts, or the battery itself. Who knows?
Same thing happens to my Bell Desire Z. Every now and then it just decides to freeze and Only solution seems to be to take out the battery and then put it back.
Very frustrating.
Thanks for the reply, everyone. Strange it has not happen for the past 2 days now. I've read the other thread and still no exact detail on the cause of this. This is not good...especially it is my first Android phone and first HTC (bought it due to their reputation of quality made phones).
It happened twice within the first week of using the phone. Decided NOT to return the phone to observe it for a full month. During that month it happened every 3-4 days, always happens when the phone is not charging, and at the hour mark. Decided enough is enough and returned for a warranty claim 2 days ago.
During the one month, I rooted the phone after 2 weeks and flashed a custom ROM, but the problem did not go away.
There're people who aren't affected by this problem though.
I've the exact same problem here. CM 6.1.1 will just randomly black screen on standby. No response to charge when plugged in. The only way to reset is to pull the battery.
I don't think it happened on stock firmware. I'm now highly debating switching ROMs. It's getting annoying to remove the back cover every time I need to do a hard reset.
I think there is a thread in regards to CM and overclocking causing a screen on issue. But I think in those cases, the phone has power (LED and front buttons light up), just the screen can't power on. But adjusting any overclocking/underclocking profiles is worth a try.
Do you have SetCPU or CPU Tuner setup, and any profiles under those, such as underclock when the screen is off? I tried CPU Tuner for a few days, due to claims by XDA users of better battery life than SetCPU. I got 3 instances in 3 days of the phone not being able to power on (had to pull battery). I un-installed CPU Tuner, switched back to SetCPU, and haven't had the power on issue crop back up for almost a month now.
Given, I had the power on issue 2 times before using CPU Tuner, so it can't be the sole culprit. My only theory is that some combination of switching the kernel and SetCPU has solved the issue. Or it has nothing to do with those at all, just a coincidence, and is something else completely. Who knows.
It happened to me many time already. I still use stock htc desire rom and never rooted..
I've had it happen about 6 times, always requiring a battery pull. Totally stock other than being unlocked, not-rooted. But it hasn't happened for the last 3 weeks or ever since I stopped using juicedefender. Coincidence?
Desire Z freezes
Hi,
I also have some random freezes of my Stock Desire Z, I didn't do a thing on software or hardware side.
I run Android 2.2.1 Build 1.72.405.2 CL296256, provider KPN (Rabo Mobiel)
I got rid of the hangs after the upgrade from 2.2.0 then after several weeks it came back, only solvable by removing the battery.
I tried to figure out what's wrong and I think I have several clues:
- mostly some time after using Google Maps
- mostly when Wifi was on (it might be that the Wifi has limited connection and it screws up the data)
- after the reset I allways have updates from Market available
I can't remeber the Memory widget I ran, which I felt was having a good influence on the hangs.
I'm not happy with this behavioure, but cannot determine if it is hardware or software, it's not helping much that the phone just stalls , a reboot is irritating but less then a complete hangup when you don't know how long it has been in that status.
P.S. I don't run juicedefender
Cheers, Edward
I have STOCK G2 ROM.
S-off, CID, unlock via http://forum.xda-developers.com/showthread.php?t=855764
NO Cputuner or SetCpu (well I uninstalled them before these problems cropped up)
Used G2 for about a month and a bit no problems. Installed launcher pro then started to experience this problem. Coincidence? Not sure. Uninstalled and it did not help. Uninstalled several more apps that I recently loaded (skype, minimalistic text, Gtab Simi clock...) didn't help.
Wiped phone, nandroid backup to original ROM, restored using TB. Worked for a few days then just started happening again.
I also was using 2 chinese batteries I bought from eBay. Not sure if this has anything to do with it either.
// Just reflashed, HTC stock battery. Froze up within an hour. Too bad I bought this off of ebay, no warranty
// Factory Reset, restored apps and data with TB, still freezing
Hi all
I'm new to this forum (sorry, a newbie about to make a whole load of gaffs, no doubt), but I am at least fairly tech-savvy. I've had HTCs for years, right from the days of the 2000 vintage Compaq Ipaq!!
My wife & I bought two Desire Zs at Christmas, and it was therefore 50:50 which box was opened by whom. It appears I picked the dud, as I'm suffering from the issue described by all you guys, and in the other thread:
http://forum.xda-developers.com/showthread.php?t=857584
For the sake of adding more evidence to this otherwise confusing issue, I thought I'd join the forum:
So:
1) The device is not modded in any way. Standard ROM from HTC, being used on the UK T-mobile network. Currently at Android 2.2.1, Kernel 2.6.32.21-g540976a, Build 1.72.405.2 CL296256 "release-keys". This was installed on Christmas day, over the air.
2) There has been no playing with processor speeds or memory management.
3) The first crash of this nature was either on Christmas Day or Boxing day (ie the day-after-christmas-in-England); can't quite remember now, but certainly after the ROM update.
4) I have had this occur irregularly, but in increasing frequency, since that date. I think I'm probably into double figures by now, but I've only started to log them recently.
5) I was starting to think that there was some correllation with GPS applications. The phone would die after using Google Earth, for example, but not immediately. It may be after two or three standby's that it would fail to respond on the fourth, for example.
6) I had a very bad day a few weekends ago where the phone died four times in a single day. I had been using geotagging-photos (in the standard HTC camera app)... plus location-based services such as Yell and Google maps.
7) I tried keeping GPS disabled, and to be fair, there was no evidence of it crashing at that point. But I use GPS too much to make this plausible for a long time.
8) I wondered if it was due to the motion of keeping my phone in my pocket, but it died over night on the bed-side table on Monday-Tuesday, where my last usage had been the Friend-Stream widget/app. GPS was on...
During all of this, my wife's phone has not shown any of these symptoms. Whilst she uses Google Maps, Google Navigator & HTC Navigator a bit, she generally keeps the GPS turned off except for specific odd occasions. Hers has not crashed in this manner...
About to contact HTC to see what their response is...
This has occurred for me regardless of app usage.
It can occur right after a fresh reboot after being fully charged.
// Wow, I was in the middle of sending a txt and it just shut off on me...
I really wish I had a warranty on this
Hey there.
I can clearly pinpoint the problem with my desire z to the GPS. In the first view weeks I used it regularly and my phone froze, but only when the gps sensor was not active anymore (and the phone had gone to standby once or more). It didn't matter which app I used. For a while now I haven't been using GPS and my phone runs smooth as hell.
@lost800: I suppose your problem has a different kind of nature.
I already contacted HTC (very good support) and they told me to send it in to repair. I need my phone for work at the moment and I haven't found time to do this.
Due to the very small amount of ppl having that problem, I suppose it's an hardware error.
Greetz
Edit: Just out of curiosity, is there any meaning to the kernel version? Or has every mobile phone the same one?
Hello all, here is my input on this problem
My DZ has started freezing while I'm doing stuff:
* playing cards
* writting an email or a text
* using xda app
* ...
I never have GPS on. The frequency has greatly accelerated in the past 2 weeks but the weirder thing is that the last 3 times I remove sdcard and then put it back in to get the phone to boot, but it does not boot... it hangs on HTC logo for a long time (I've left it there for up to 15 minutes to see...) I eventually just remove the battery and from the phone and wait before trying to put it back in and boot...
Wait times required have varried from 5 minutes to several days.
I have observed this behavior on Stock 1.34.405, Virtuous 0.9, Virtuous 1.0.0 and back on stock 1.34.405 Today. I've wiped, flashed stock RUU nothing has helped. This puppy is going back for repair/exchange (it is 3 months old).
dwardo said:
Hello all, here is my input on this problem
My DZ has started freezing while I'm doing stuff:
* playing cards
* writting an email or a text
* using xda app
* ...
I never have GPS on. The frequency has greatly accelerated in the past 2 weeks but the weirder thing is that the last 3 times I remove sdcard and then put it back in to get the phone to boot, but it does not boot... it hangs on HTC logo for a long time (I've left it there for up to 15 minutes to see...) I eventually just remove the battery and from the phone and wait before trying to put it back in and boot...
Wait times required have varried from 5 minutes to several days.
I have observed this behavior on Stock 1.34.405, Virtuous 0.9, Virtuous 1.0.0 and back on stock 1.34.405 Today. I've wiped, flashed stock RUU nothing has helped. This puppy is going back for repair/exchange (it is 3 months old).
Click to expand...
Click to collapse
I called HTC support to see about getting the phone replaced. After explaining to the guy that it was freezing and then not rebooting when I pulled the battery out, the first thing he said was: "Did you install apps from the market ?"
Given that I replied by the affirmative he wanted me to test rebooting in safe mode and seeing if the freezes still occured before moving on to a replacement. He claimed that some market apps are not "properly coded and can mess up the phone"
I asked for and got the instructions how to reboot into "safe mode" (hit keyboard S key at HTC logo and stay on it while it boots)
In "safe mode" you can still install apps but they won't appear in the app drawer so you won't be able to start them (you can start them if they are on your home pages though ). No backgroud apps will run though (bbc, task killer ...)
Well I ran in safemode for 6 days and used the phone as I always do (work email, leisure email, web, video, camera, games, GPS, bluetooth etc...) and the darned thing ran perfectly. No freeze during those 6 days (the last few times it took less than 2 days to get a freeze).
I therefore decided it was time to test it again in "normal mode". Before rebooting I removed my task killer as for me this was "THE APP" that "safe mode" was really blocking from running on my phone...
Well It has been 2 days now and still no freeze. If it stays that way for another week I think I will have a rather good idea of who was the culprit...
Will keep you all updated and keep my fingers crossed.
Hi guys
An update:
HTC over the web-support were very helpful. Immediately they suggested that the device needed to be taken in for repair. In subsequent stages of the dialogue, they stated that the mainboard would be replaced.
A couple of weeks ago, I cleared down my device, packaged it up and waved goodbye to it (sniff...). HTC took it and...
!!DID NOTHING!!
It came back on Monday with an *old* ROM installed (1.35... If I remember correctly), and a statement saying 'no fault found'.
I've built the phone back up to where it used to be, including installing the over-the-air update to 1.72.405.2 (I need this as there's an activesync exchange bug in the old ROM) and within 24 hours, the device was unresponsive again
I have just written back to HTC to find out what the next steps are. I'd be interested to see if they suggest some debugging actions, like the safe-mode option, for example.
I've also asked them directly if their engineers have any clue what is causing this? Fundamentally, I don't see how any app should have the power to kill the device, however badly written it might be. That suggests insufficient controls/barriers in the OS.
Throughout this period, my wife's phone has continued to operate perfectly, even with some extra GPS playing to try to force a failure. So, we are now looking for any differences that could help to pin this down further. One difference is that she has never enabled the HTCSENSE.COM account on her phone, whereas I had. Perhaps there's some problem with the Phone Location functionality (in addition to the fact that I have to be in a yacht off the West coast of Africa for it to accurately show the phone's location). To test this, I've removed my HTCSENSE.COM account this morning.
Dwardo: I think your issue is slightly different, but the safe-mode info is useful.
Thanks
Andy