battery problem? - Touch Pro2, Tilt 2 Windows Mobile General

My girlfriend has been having problems with her phone lately which i do not think it is her battery. Even if she fully charges the phone like 5-10 minutes later it will say low battery and turn off on her. I tried switching batteries out with her and it still says low although my battery is fully charged. Sometimes after it shuts off from saying battery low 30 minutes later she'll be able to turn it on and it will say full battery.
Fixes I tried:
Charging it over night Sometimes it will turn off while charging because it says low battery.
Using the 1% Battery Increment Driver
Switching batteries with my phone. Her battery in my phone will say 100% and my battery when fully charged in her phone will say Main Battery Low.

Is it stock ROM? If it is you may have a bad phone. If not, reflash and test. Or just try a different ROM and see if the issue remains. If it does, you certainly have a bad phone.

It started when she had stock ROM. so I Hard reset it and it still happened. then i installed Energy Series ROM. and it is still happening.
just today we woke up it was at 100% then when we unplugged the phone it went to low battery and 1%.

So what do i do to try to fix this problem? do i call HTC and see if they will replace it? AT&T? The thing is i bought the phone from a private seller.
any other ideas why the problem may be occurring?

help please!

Penguin_02 said:
help please!
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Click to collapse
if it doesnt have water damage visit your local carrier store letting them know the problem. If it is less than a year old they should honor the phone warranty. I've found in person they are more likely to help you out.
With water damage they will be reluctant to do any work on the phone and insurance is probably the best bet.

What burtonsnow8 said.
The battery is probably bad, not the phone. Try to get a battery from ATT or if that fails get one on eBay. You can save a ton of ca$h getting it there rather than at the store.

kimtyson said:
What burtonsnow8 said.
The battery is probably bad, not the phone. Try to get a battery from ATT or if that fails get one on eBay. You can save a ton of ca$h getting it there rather than at the store.
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Click to collapse
It depends, if her battery works in your phone it is not the battery. I also believe since your battery doesn't work in her phone that it is a phone issue. Most likely your phone is causing the issue, not the battery (especially since you did multiple ROM flashes). When you flashed your ROMs though, did you make sure to do a hard reset before each new flash? Clear Storage > Flash stock ROM > Clear Storage > Flash custom rom > Clear storage. that just makes sure all old registry and ROM files get deleted.

Related

Battery at 40% -> Phone shuts down

Hi, my cousin's arc is acting weird. It doesn't happen all the time so it is hard for me know what is exactly wrong.
1) When the battery was at 40%, the phone shuts down. This happened once when I was playing with it and I thought maybe I mistaken 4% for 40.
Then a few days later.
2) My cousin noticed the battery was at 40%, he left the phone in his pocket and it shuts down. So now I think last time when I was playing with it, it wasn't a mistake.
Then when the phone is pluged in, it will be low on battery e.g. 4 percent. He doesn't use the phone a lot so it should last a day or two before it need to be charged again from fully charged. But the phone just shut down at 40percent today.
So now it is hard for me to know what is wrong with it. Is it due to battery being defected? Problem with the phone itself? Or might be some apps that caused the problem?
It is running on 2.3.3 Rogers firmware. Stock, not rooted etc. He had the phone for a week and it happened 2-3 times already.
Thanks.
You could try repairing it via SEUS but you will lose all data. Make a back up.
It could be that the phone has stored incorrect limits for the battery - a factory reset should solve this.
However, it seems more likely to me that the battery is faulty.
Thanks for these suggestions. I have searched the forum quite a bit last night and there were a few others looked like the problem I am having. So going to try out those methods first. Then the suggestions in this thread.
Has he tried running the phone flat, then take out the battery and charge it with the phone off till completion. Mine used to shutdown anytime after 20% ; after doing this it never has again. Shot in the dark ... worth the effort.
Any update??
miniflight said:
Thanks for these suggestions. I have searched the forum quite a bit last night and there were a few others looked like the problem I am having. So going to try out those methods first. Then the suggestions in this thread.
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Was the issue resolved? What all things did you try?
Nope, the best I got is 20% then to 1% then shutdown. It is in repair centre now.
I have tried repairing, reflashing, battery widget etc, everything I can find on xda and it didn't work.
Updates
It came back from the repair center and did not get repaired, it was phone being sent only. It still had the problem.
Then sent it again (good thing it is just 20 mins drive on highway) and left the phone and battery there.
Now got phone back, battery is replaced (since I think it was battery being faulty). Now it is at 29% percent and looking good.
I will update this thread if I got more. I am leaving this thread here so others who have this problem and tried all the suggested methods on xda and failed, it means that your battery is faulty!

phone or the battery?crashes or dies w/in 10 min only w/ gps

My phone has been acting weird lately. Just want to see what the consensus is. phone battery drains ok until I turn on A gps program will be about 90% battery gps will be on for about 5 minutes the phone shuts off restart and battery reads 40%. Then the phone keeps dying. Any thoughts im assuming its the battery but you all might know something i dont.
P.s. The phone is stock rom tilt 2
Thanks
That sounds like battery to me, but that doesn't mean there isn't also an issue with the phone...
If any of your buddies has an EVO or another TP2 (I can't remember what other batteries would work right now...) that you could try in your phone to rule that out?
If not, batteries aren't that expensive. I wouldn't go for the absolute cheapest on ebay either, find something that's got a brand name...
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
MDavisiw said:
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
Click to expand...
Click to collapse
You could also try a hard reset, flash a different ROM, etc.
Thanks for keeping on the thread, Tried the hard reset, the rom is what came with the phone never done a different one
New Battery is on the way. Something is screwy with it but we shall see.. If its not the battery I suppose Ill need to start looking for a replacement or an upgrade. Thank you for your input on the subject.

[Q] Battery or Phone Problem? is making me crazy

Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
gerstoscar said:
Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
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Click to collapse
Anybody that can help ???
I have the same issue, is not the battery i tried a few batts and still reboots, im gonna wait for the official ics update to see if is just a bug or a deffective phone.
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
MajorTankz said:
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
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The only time my battery would drastically drop after a reboot was when I rooted my phone wrong and it would reboot about 10 times a day and when it did I would lose a good 50% of the battery. Now if I reboot I lose 1-2% even if I flash a new rom. On to this guys issue I would say if it has been doing it since you bought it, it is likely a hardware issue with the phone. My old Evo used to do that. I just ended up selling it because I wasnt sure if it was a problem with the phone or just the fact that, that phone was slow as **** anyway!

[Q] ZL shutting down during boot, stays on with usb power

Hi guys, I'm experiencing some power issue with my ZL. I have recently updated via Seus to .283 firmware....once I reboot, it gets to the Sony screen and then it shuts down. If the phone is plugged in it boots fine and remains on. The battery charge shows 80%. Afterwards I unlocked the bootloader and flashed the KK advanced kernel to see the battery percentage in recovery and it also shows 80%. Is there anyway to check if its the battery without replacing it?
Aphex33 said:
Is there anyway to check if its the battery without replacing it?
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Click to collapse
There is a battery testing app for Sony devices (you can find it here), but, obviously, it requires your phone to be able to stay on battery power for the time of the testing...
What happens with your phone if you unplug the charger once fully booted? Does it immediately shut down, or is only happening during startup?
The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
* help me!..using a Z Ultra at the moment...things huge!
Aphex33 said:
The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
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Well, yeah, that's what I meant saying the phone has to be able to stay on battery...
I think (just an uneducated guess ) that the recovery doesn't have a mechanism to analyze battery health/status, but the Android OS does (and so does the bootloader). That's why it stays on in recovery, but when booted (or in the process of booting) into the OS, the system somehow thinks that the battery level is too low, and shuts down as a safety measure. I have seen multiple times that the battery levels shown in recovery and in Android are drastically different, which kinda confirms my thoughts...
All in all, it looks to me like your battery is acting up. Just to save you an effort and expense of getting a new battery, at least until you know for sure the battery is the problem, I can suggest something to you... I am expecting a replacement for my battery in a day or two. My old (current) battery still works, it's just old and doesn't last very long, that's why I am replacing it. I could send the old one to you (Vancouver to Winnipeg is not a big deal), so you can try it out to pinpoint the problem. If it works, then you know it's the battery, and you can either buy a new one, or keep my old one for the time being. If you are OK with the idea, just send me a PM with the address to send it to.
I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.
Aphex33 said:
I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.
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Click to collapse
No problem! I was just thinking you could use my battery to confirm the problem before buying the new one, not to keep it for the long term, of course (that would be silly). But I am pretty sure it's the battery, anyway... Good luck!
I was wondering if the battery ever fixed the problem, I am having the same issue
really mad, I'm going on a business trip and this started happening. this week I updated the firmware to 293.
I didn't know you could replace the ZL battery.
After 2 years of use, my phone suddenly just died when I was playing a game. It won't boot without the charger ever since. I'm so sad because I expected this phone to last longer

Bad Battery?

I know. I've seen the threads for battery drain and such, but I don't think there's a problem with "drain" so much, as perhaps a bad battery altogether.
I'm using my old M8 for my daughter, but after RUU, and setting up latest TWRP and all, then trying to install a custom ROM whether Stock or AOSP, when I boot into recovery, it goes from 100% within the ROM, to show 80% in recovery.
If off the charger, there does appear to have some battery drain, but I chalk that up to normal first usage.
However, it then shuts off @ 30%, but when I put it on the charger, it says @ 60%.
I've done the calibration method (hold all buttons for 2 minutes) trick, but there appears to be no help for the erratic battery readings.
Does anyone know if my suspicion is correct?
I'm on Sprint's last RUU.
mcwups1 said:
Does anyone know if my suspicion is correct?
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Ive seen so many posts now that refer to the exact thing you mention. Phones turning off at 20-30%. Its claimed that this is due to a faulty battery and a replacement has fixed it. I do not have this problem, however, I did get a replacement 12 months ago.
That's what I'm afraid of.
Did you replace it yourself, or have a tech do it?
mcwups1 said:
That's what I'm afraid of.
Did you replace it yourself, or have a tech do it?
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Click to collapse
I replaced mine just Yesterday, with both speakers, chraging portero AND buttons, its not that hard AND not easy, you Will nerd a razor blade, AND see a few videos first, one thing to have in mind Is that i put a m9 battery on my m8, AND the phone works, but the phone doesnt recognize the aditional 240mamps,. AND the battery temp always shows 25C, but besides that everything is ok, waiting for the battery yo settle.

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