Develop Bugs

Mobiles.co.uk orders

OK so there's a topic for mobilephonesdirect orders so thought I would start one for mobiles.co.uk.
They say they are getting stock in at the end of march but this could be wrong?
I've ordered the Vodafone 600 plan with £5 deduction, 600 minutes, unlimited texts and will pay an extra £5 for internet.
My Order still says Order Pending, put it through Saturday Night.

brummiesteven said:
OK so there's a topic for mobilephonesdirect orders so thought I would start one for mobiles.co.uk.
They say they are getting stock in at the end of march but this could be wrong?
I've ordered the Vodafone 600 plan with £5 deduction, 600 minutes, unlimited texts and will pay an extra £5 for internet.
My Order still says Order Pending, put it through Saturday Night.
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I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.

Arthur Hucksake said:
I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.
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26th March? Really? Wow! I was expecting 1st April! That made my day

hoping to hear from you lot if you got any updates as i also plan to upgrade, and because o2 is being very very slow so far i dont want to wait till end of april to get this phone so i might just simply get 1 from vodafone

Arthur Hucksake said:
I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.
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Did you end up ringing them?

Says this on there site now
First stock expected Thursday 25th of March, reserve yours now!

Jabbypants said:
Says this on there site now
First stock expected Thursday 25th of March, reserve yours now!
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Is it normal for my order to still say "Pending - Order Received" Does it change from this before they get stock in?

I hope i'm wrong here guys (as i also have a preorder placed through them, way back at the end of Feb) but i believe the first stock is T mobile only, the vodafone stock wont be in / released until the first week in april in line with when the network is releasing the handset.
Could be wrong but that is the impression i was given by mobiles.co.uk customer services when i enquired about what happened r.e credit check etc seeing as i ordered so long ago.
Pending - order received is also fine it's just because the handset isn't in stock

rodenal said:
I hope i'm wrong here guys (as i also have a preorder placed through them, way back at the end of Feb) but i believe the first stock is T mobile only, the vodafone stock wont be in / released until the first week in april in line with when the network is releasing the handset.
Could be wrong but that is the impression i was given by mobiles.co.uk customer services when i enquired about what happened r.e credit check etc seeing as i ordered so long ago.
Pending - order received is also fine it's just because the handset isn't in stock
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I think you may be wrong there although am not 100% sure because they state:
Plus, at Mobiles.co.uk, the HTC Desire is unlocked and features absolutely no network branding.
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So surely they are getting in Sim-Free handsets which have nothing at all to do with the network you have selected?

So it does, you may be right then, although i'm certain an email from customer services said T mobile stock was going out first, I think i've deleted it though.
Suppose i'll work on waiting a couple of weeks and if it arrives sooner then great

Having said that if the handsets aren't tied back to the network somehow then how do these companies ensure you dont just cancel the contract (as it would effectively be sim only) and keep the handset?

Interesting...
Seems like there orders could be coming direct from T-Mobile then.. Rather than normal where u'd get the SIM free handset direct from Mobiles.co.uk
May give an indication that ordering from T-Mobile direct will be giving us a SIM free handset aswell

rodenal said:
Having said that if the handsets aren't tied back to the network somehow then how do these companies ensure you dont just cancel the contract (as it would effectively be sim only) and keep the handset?
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They get their money purely for putting you on the contract, IE Vodafone will pay them straight away. But of course vodafone know you've bought it from mobiles.co.uk. If you cancel with vodafone within the period I'm pretty sure they would then inform mobiles.co.uk who you'd have to send the handset back to.
It's then all with the network provider and they technically could if they wanted to have nothing more to do with you at all. The only way you could get out of the contract is by buying it out which gives no loss of money to either vodafone or mobiles.co.uk.
Substitute vodafone with the network you've chosen

Hope we'll all get it on Friday lol, will be disappointed now if not. Wouldn't have been disappointed originally but now they updated their page to say first stock 26th march, that's when I'm expecting it!

brummiesteven said:
Hope we'll all get it on Friday lol, will be disappointed now if not. Wouldn't have been disappointed originally but now they updated their page to say first stock 26th march, that's when I'm expecting it!
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I think tbh - that they're getting stock in on the 25th and release is 26th (Which is why the listed it as 25th).. With T-Mobile having a 1-2 day delivery time.. I'd imagine some will recieve it on the 26th - then some on the 27th.. Depending on the post. Purely a guess though.
It's killing me waiting though - im to use to ordering things and getting them next day now

Just got this from mobiles.co.uk:
Hello,
We are hoping this handset will be approved onto the T-Mobile network shortly although we do not have an exact date for this as yet. We are expecting to receive stock of this handset tomorrow. Once this handset is approved and available to release we will process your order and will update you via email.
Thank you for your patience.

I fully expect the date to change on there site and say sometime next week i hope i am wrong.

pphillips001 said:
Just got this from mobiles.co.uk:
Hello,
We are hoping this handset will be approved onto the T-Mobile network shortly although we do not have an exact date for this as yet. We are expecting to receive stock of this handset tomorrow. Once this handset is approved and available to release we will process your order and will update you via email.
Thank you for your patience.
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So that means vodafone has to wait then?
I thought they were unlocked, so they would send them out regardless of the network you've chosen.

Just got this text:
"Your order has been accepted by your chosen network and has now been passed along to out Quality Team for further checks, thank you"
Have ordered it on vodafone. Maybe vodafone customers from mobiles.co.uk will get it dispatched tomorrow?

Mobiles.co.uk just sent a message confirming the network has accepted the order etc. The phone was ordered on March 13th (Vodaphone 12 month contract). Hopefully I won't have to wait much longer for my 'superphone'.

T mobile no stock till next week at earliest 7/4

even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.

amarko5 said:
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
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I think it depends on whether you called them up as well, or not.
I put my order into the TMobile website on Friday morning (30th) at around 930am.
After reading on this forum about delays and no stock I then called them up Friday afternoon at approx 430pm - I was told that all the initial stock of 1400 (or 1600, I can't remember which) was gone, so I would not be receiving a phone the next day.
The sales agent then went on to tell me they were expecting another delivery of 500 that evening, and they would be sent to customers on Monday, to arrive Tuesday (1st). He then searched for my web-order and manually pushed it through to ensure I would get a phone from this 2nd batch. He then called back to confirm it would be sent out Monday and arrive between 8am-1pm Tues. I assume if I hadn't called then my order would've been dealt with chronologically along with all the other website orders.
I called again just now, querying why I had not had the "winging it's way to you" email, and was told that my order had been completed by their phone team, and they don't send those emails out. And my phone will definitely arrive tomorrow before 1pm
I feel a bit bad that I might have jumped the queue, but hey it's TMobile that decided to do that because I rang up chasing it, not me!

i have just called tmobile and placed an upgrade order with the loyalty team - they have them in stock for next day delivery and got a cracking deal as well!

I ordered mine Friday afternoon. It's just come now but i have to go back to work
Will leave it at home charging lol.

Just spoke to my business manger on Tmobile stock coming in on wednesday and mine is coming on thursday...happy days

I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!

thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
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thats a good deal! as an existing customer i got an offer of £22.50 per month on my existing flext 40 tariff and free phone - 18 month contract

I still don't understand how Tmobil is the sole shop to sell the Desire before 7th April in the whole world
Are HTC testing the Desire on a very limited market??

thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
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you're welcome.

yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!

hager420 said:
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.

riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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What numbers are people ringing to get through to living human beings?
I rang the help line (0845 412 5000) (also rang the sales line but I was neither an existing customer or someone looking to buy a new phone, I already ordered on the net so I hung up) and pressed the correct number for "in the process of ordering" and got told to put in my mobile number, which I don't have since my phone hasn't arrived!
It's my first time ordering from T-Mobile and they don't seem to have a "go straight to a live human being" option on their phone system, is my best bet just to ring sales and push the "new customer" button and then tell them my order is active already and I want some information?
Thanks for any responses

riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Cheers for that mate, hopefully that will include the exchange/returns stock

I just spoke to them on the sales number (i pressed * a couple of times and got put through eventually) and they said that they didn't know whether there would be another shipment on Wednesday although there should be one this week...

hmmm.. why are there never any straight answers.
I had the 'winging its way to you' email on Thursday.. nothing has arrived, so I called them today and was told it went out of stock after they sent the email - now he said they have no stock and that it's expected within 7 days.
No idea why the hell I got the email if it hadn't even left them though!
I'll have to wait and see if anything turns up!

carphone Warehouse
I've been waiting to pick one up instore from t mobile everyone is saying two weeks or they don't know. after searching i saw that is available on payasyou go on orange in carphone warehouse so i might pick one up tomorrow there phones are normally unlocked.

I ordered mine as an upgrade Friday afternoon and got it early Saturday morning.

It seems to me that everyone who has spoken to the actual sales team has had their order fast-tracked. So all of us who ordered online are getting put to the back of the queue. Just need to think of a way to make them want to fast-track you.

hager420 said:
Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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You know Layar has a layer for coffeeshops in A'dam? Quite handy.

well all I can say is I feel I was talking to an honest rep who assured me that there are none left and that they honestly do not know a firm date for future deliveries, this was after getting the usual runaround several reps
so if you get yours then great, but as I said I wouldnt hold my breath.

[Q] For those who received theirs from AT&T

And you preordered using a DEBIT card (I don't care about credit card orders), did you actually get charged for the phone? They put a hold on my account for the $213 immediately on June 7th, but after a few days the hold fell off and I got the funds back. I received my device on 6/21, but I still haven't actually been charged yet. Spoke to a fewother people and they haven't either, so...
Who here HAS actually paid for their phone?
Also, it seems like my upgrade hasn't been used either. Anyone else still have their upgrade available?

Ugh, nevermind. They charged me today

Just received my phone this morning, still haven't been charged yet
Sent from my SAMSUNG-SGH-I747 using xda premium

got mine this morning, no charge yet.

Got mine today, still not charged
Sent from my SAMSUNG-SGH-I747 using XDA

Charged
Temp authorization immediately upon pre-order and it "posted" Friday (the day it was delivered). Now I'll be having fun trying to get credit to get down to the $199 promo I couldn't get originally due to some kinda BS with my contract renewal effective date(?!).

The reason why i was asking: They accidentally shipped me two phones, and while I saw a hold request for one of them, I wasn't charged when they shipped it to me on the 20th. Thought it was too good to be true, until they banged me out for $428 this morning.

Mine still says im eligible for an upgrade..

I didn't get charged till 24 hours after mine arrived.
Which was weird because i cancelled the order.
And the phone still arrived.
And I still got charged.
Sheesh.

CZ Eddie, that was my issue as well. I ordered on 6/6, and the rep processed the order on the wrong line. Called them back up shortly after midnight (so 6/7) and had them cancel and change it to the correct, main line. When the 20th rolled around, I received 2 tracking numbers, 2 phones, and the mistake order never actually used the upgrade.
I actually went back to an AT&T store and they told me NOT to return it, since an upgrade wasn't even pending. Told me I basically got the phone free & clear at that point.

i've been charged and it used my upgrade...
Full upgrade available: January 18, 2014

I got this e-mail from AT&T three days after I submitted my order:
Thank you for your recent purchase from www.att.com.
We want to let you know that AT&T experienced a system issue that caused your credit card
company to place multiple authorization holds on your account. This practice is used by banks to
hold the amount available until your bank settles the transaction with AT&T. We apologize for
this inconvenience and have taken steps to ensure this system issue has been corrected.
To express our apologies for our error, and in appreciation for your business, we are sending
your device(s) out to you for free.
We will send you a confirmation email as soon as your order ships, which should be within the
next 24-48 hours. After your order ships, you can check your order status online at
www.att.com/wirelessorderstatus.
In order to expedite the release of the authorization holds on your account, please call us at
888-459-8252. Order Specialists are available to assist you Monday thru Sunday: 8 a.m. to 12
midnight (Eastern Time).
Sincerely,
AT&T​
I called the number just to make sure I wasn't misunderstanding. The rep confirmed that they were gonna give me the phones (two Galaxy S IIIs and one refurbed HTC Vivid) for free. He said I should have ordered five of the Galaxies.

Received my phone on Friday, they charged my card 3 times (holds) and now there is no charges...maybe i will get it for free also...:good:

I preordered on the 10th, received my phone on the 22nd, and I was charged on the 22nd. Upgrade used as well.

A note to t-mobile buyers!

Just got off the phone with T-Mobile and ordered ANOTHER Galaxy S4, even a black one.
And it's shipping today arriving tomorrow.
Stock is still VERY good.. even though the website lies and doesn't reflect that? it even says estimated shipping 5/7... orders are VERY much so still in stock..
If you want to know for sure, just make your order over the phone like i did.

yeah i didn't expect that they'd sell out or anything

mrvirginia said:
yeah i didn't expect that they'd sell out or anything
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Well their website is clearly making it seem like they are being put on Back order once you get to the END of the transaction.. like for the Black model it says BACK ORDERED

computermilk said:
Well their website is clearly making it seem like they are being put on Back order once you get to the END of the transaction.. like for the Black model it says BACK ORDERED
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usually when something is out of stock on T-Mob site, doesn't it say so? i wanna say i've seen out of stock on there before. maybe i'm remembering incorrectly.

mrvirginia said:
usually when something is out of stock on T-Mob site, doesn't it say so? i wanna say i've seen out of stock on there before. maybe i'm remembering incorrectly.
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This is true... and i've seen that.. i'm talking about when you get to the LAST STEP in the Online order process? it actually says "Back ordered" "estimated **** date, blah blah blah" and right now for the Black models it's past 5/7 i think.

I woke up at 4 AM on Monday to order my S4....:silly:

computermilk said:
Just got off the phone with T-Mobile and ordered ANOTHER Galaxy S4, even a black one.
And it's shipping today arriving tomorrow.
Stock is still VERY good.. even though the website lies and doesn't reflect that? it even says estimated shipping 5/7... orders are VERY much so still in stock..
If you want to know for sure, just make your order over the phone like i did.
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I just got mine and it's coming tomrrow as well.....now lets figure out how to root

I just placed an order over the phone ladie said expected shipping date May 9th, will deff call and cancel if not shipped in the next day or two.

dkotoric said:
I just placed an order over the phone ladie said expected shipping date May 9th, will deff call and cancel if not shipped in the next day or two.
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let us know how it goes, i was about to do the same but didnt want to hassle with calling back and having to cancel and turning the order into a mess as tmobile associates are known to goof up. Any how, please do let us know how it went.

RonDigital828 said:
I just got mine and it's coming tomrrow as well.....now lets figure out how to root
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Motochopper is your friend.

T-Mobile has a bad habit of placing orders for sh!t they don't have. I have had it happen several times where they place an order and I check online:backordered :SMH:

What about customer satisfaction deals? I've been a T-Mobile customer for about 12 years now, and I'm still under contract, but not yet eligible for an upgrade. Anyone else in this situation that has not had to pay full price for their S4? Who / What department did you speak with, and what tactic did you use? I upgraded my last phone before I was eligible at a full discount, but I don't want to push my luck...

Update mine has be shopped being delivered tomorrow
Sent from my Nexus 4

Sounds like I may need to take a trip to the T-mobile store because this phone might be worth paying VZW an early termination fee. I'd probably end up saving money overall anyway.
GNex // Toro // CodeX // AK exp // Hue

Ordered from tmobile online yesterday 4/30 and got overnight shipping for free due to a free next day shipping promotion they are having (i had to call tmo to get my $25 shipping refunded), TMO order confirmation shows delivery date of 5/8 on webiste but UPS website shows delivery date of 5/1. When I logged on to Tmo, it says shipped with a tracking # so then I tracked it on UPS, there was no record to be found. About midnight the tracking number started to "track" and it showed my package on the way and should be here before the end of the day ( May 01). Woke up this morning checked again and now my S4 is "OUT FOR DELIVERY"...o the joy, i cant wait!!! Its like waiting for Santa all over again that why i told all my friends: S4 its what dreams are made of!

yeah they're being shipped out. they're not on backorder lol

mrvirginia said:
yeah they're being shipped out. they're not on backorder lol
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I ordered on Monday morning (full price upgrade and paid for overnight shipping), and have no tracking number yet. I heard different stories of "payment is being processed", and then "you will get it on Tuesday for sure, it's been shipped" to today's gem "we don't have any yet from Samsung." Riiiiight! I asked twice to have my shipping refunded, and the rep changed her tune to "actually it probably got shipped" and refused to refund the charge. Is this what UNcarrier has come down to?
Quite pissed by now that I can't even get a clear answer.

I ordered mine at about 1pm on Monday, got regular shipping, never recieved a confirmation and it never showed up on My Tmobile but less then 48hrs later it showed up at the door. Really surprised because I was going to call them today to see if the order actually went through.

Lol, latest gem from T-Mobile Customer Care: "It's too early to say you won't get the overnight delivery in time, because the estimated delivery date is April 30th, so everything looks to be on track."
Me: "Sir, you do realize it's May 1st today?"
Customer Care: "Ohh you're right.. Well, that is what it says in the system, so let's see what happens. Was there anything else I could help you with today?"
Who is this new T-Mobile and what did they do to the one I've known for years?

pakraider said:
Lol, latest gem from T-Mobile Customer Care: "It's too early to say you won't get the overnight delivery in time, because the estimated delivery date is April 30th, so everything looks to be on track."
Me: "Sir, you do realize it's May 1st today?"
Customer Care: "Ohh you're right.. Well, that is what it says in the system, so let's see what happens. Was there anything else I could help you with today?"
Who is this new T-Mobile and what did they do to the one I've known for years?
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Probably using outside call centers for some of their customer service instead of all internal people
GNex // Toro // CodeX // AK exp // Hue

Out of stock

Both colors are now out of stock black was out of stock couple hours ago now both colors can't seem to find any announcements from Tmobile yet about when the next batch comes I was just about to border mine
Sent from my SGH-T989

At this point, treat it like a pre-order. Put your order in, don't opt for faster shipping, wait, and hope.
Or, wait for other retailers to stock it, depending on your plan.

k0nane said:
At this point, treat it like a pre-order. Put your order in, don't opt for faster shipping, wait, and hope.
Or, wait for other retailers to stock it, depending on your plan.
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Gonna call them tomorrow and see if I can get on a wait list or something I wanna do then payment plan cuz i don't want another contract
Sent from my Jedi injected Hercules playing Mind Tricks

style154 said:
Gonna call them tomorrow and see if I can get on a wait list or something I wanna do then payment plan cuz i don't want another contract
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They'll let you put in your order without issue; there's no wait list at this point other than first-come-first-serve order fulfillment. You may still want to order online to get free overnight shipping; if that's not available, call.

double post, ignore

I think I have an extra black one coming.....Anyone in central nj here? Have no problem selling to help someone out before I return. Not looking to make, just what I paid.

Hehe,ignore.
Sent from my GT-N8000 using xda app-developers app

I would recommend placing your order online and just play the waiting game. One, when I ordered mine at 6am on April 29th, it gave me a message stating that my item was backordered and wasn't expected to ship until May 1st, when it actually ended up shipping that night and I got it the next day. And secondly, you want to place the order online to get the next day delivery, even if it is out of stock. But I can't say that you won't get the overnight shipping if you call, not sure how that would work since I ordered mine online.
Also, just as a side note for those who are iffy about T-mobile's service, I've had my wifi turned on ever since I got my phone and the service is top notch... wayyyyyyyy better than Sprint, speaking from experience. Cheers mates!

brokenbracket said:
I would recommend placing your order online and just play the waiting game. One, when I ordered mine at 6am on April 29th, it gave me a message stating that my item was backordered and wasn't expected to ship until May 1st, when it actually ended up shipping that night and I got it the next day. And secondly, you want to place the order online to get the next day delivery, even if it is out of stock. But I can't say that you won't get the overnight shipping if you call, not sure how that would work since I ordered mine online.
Also, just as a side note for those who are iffy about T-mobile's service, I've had my wifi turned on ever since I got my phone and the service is top notch... wayyyyyyyy better than Sprint, speaking from experience. Cheers mates!
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same thing happened to me, i was told on MONDAY (29th) by a CS representative that they were back-ordered, however i took a leap of faith and order online on TUESDAY (30th) with next day shipping and it said it would be delivered on the May 8th, however they mailed it and i got it WEDNESDAY May 1st . i guess the trick is to order online with next day shipping, and as of right now they are offering free next day shipping. So the trick is ORDER ONLINE and then play the waiting game, if it doesn't ship by the 5th/6th just call back and cancel and get it in store on the 8th. U have nothing to lose and everything to gain. If they charge u for next day shipping when ordering online just call the TMO CS representative and mention to the the free next day shipping promotion and they will adjust the price. (call AFTER you make sure your UPS package has shipped using the tracking #, calling prior to shipping may lead to CS representative pushing back your order...you've been WARNED) From there GOOD LUCK and Enjoy your S4 whenever u get it.
heres the ordering URL from TMO http://explore.t-mobile.com/samsung-galaxy-s4

XeoNoX said:
same thing happened to me, i was told on MONDAY (29th) by a CS representative that they were back-ordered, however i took a leap of faith and order online on TUESDAY (30th) with next day shipping and it said it would be delivered on the May 8th, however they mailed it and i got it WEDNESDAY May 1st . i guess the trick is to order online with next day shipping, and as of right now they are offering free next day shipping. So the trick is ORDER ONLINE and then play the waiting game, if it doesn't ship by the 5th/6th just call back and cancel and get it in store on the 8th. U have nothing to lose and everything to gain. If they charge u for next day shipping when ordering online just call the TMO CS representative and mention to the the free next day shipping promotion and they will adjust the price. (call AFTER you make sure your UPS package has shipped using the tracking #, calling prior to shipping may lead to CS representative pushing back your order...you've been WARNED) From there GOOD LUCK and Enjoy your S4 whenever u get it.
heres the ordering URL from TMO http://explore.t-mobile.com/samsung-galaxy-s4
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I asked.. Seems like they won't be crediting me, although I am a existing customer.

how many phones do you think the htc can create for a wholse 's days

timbadia said:
I think I have an extra black one coming.....Anyone in central nj here? Have no problem selling to help someone out before I return. Not looking to make, just what I paid.
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I am not in NJ, but am close by in MD. How much are you looking for? You can PM me.

I ordered over the phone during the day of April 29th that same day later on found out about the free overnight shipping called them up and got my credit.. And still received it the next day..
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Question
For those who have ordered with T-Mobile via the $149 down and $20 a month...
Do you have to pay tax on the $149 down AND taxed on the $20 a month? Or do you get taxed just on the $149?

Nephilim-Giant said:
For those who have ordered with T-Mobile via the $149 down and $20 a month...
Do you have to pay tax on the $149 down AND taxed on the $20 a month? Or do you get taxed just on the $149?
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You get taxed on the entire $630. You pay the whole amount of the tax with your downpayment (about $45 in my case). After that, it's only $20 a month (no additional tax).

nitrogen618 said:
I asked.. Seems like they won't be crediting me, although I am a existing customer.
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i was/am and existing customer too. And the offer promotion didnt say existing customers excluded therefore it was valid for exisiting and non existing customers as long as u ordered on or before the 2nd of may they HAVE TO refund shipping, i would ask for corporate as it clearly stated on their website free next day overnight shipping if u order online valid until the 2nd of May. Anything less than a refund would be false advertising. Its really up to u how much effort u want to put into getting your money back and how well u explain it to them, but it really shouldn't be much explaining as the website clearly stated it was free next day shipping and its not your fault they didn't adjust their online ordering system to reflect the "promotion"

XeoNoX said:
i was/am and existing customer too. And the offer promotion didnt say existing customers excluded therefore it was valid for exisiting and non existing customers as long as u ordered on or before the 2nd of may they HAVE TO refund shipping, i would ask for corporate as it clearly stated on their website free next day overnight shipping if u order online valid until the 2nd of May. Anything less than a refund would be false advertising. Its really up to u how much effort u want to put into getting your money back and how well u explain it to them, but it really shouldn't be much explaining as the website clearly stated it was free next day shipping and its not your fault they didn't adjust their online ordering system to reflect the "promotion"
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Darn... I didn't notice it was only until the 2nd. Would have ordered another one before then.

GG2012 said:
Darn... I didn't notice it was only until the 2nd. Would have ordered another one before then.
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When they were out of stock yesterday I called them and got one ordered, said I was on a first come first serve list.
Called them at 10PM on the 2nd
2nd at 11PM said it was processed
10AM this morning the 3rd says shipped.
WOOOO

I ordered yesterday around noon and can't look up the order number... Called and they told me out of stock. But they have my money already
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biggy8481 said:
I ordered yesterday around noon and can't look up the order number... Called and they told me out of stock. But they have my money already
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You should be able to. When you log-in to my.t-mobile.com, under Support on the top links, there is 'Order Status' on the very right. Put your order number and zip there. I have to do that since my new orders aren't showing up automatically on the Manage page.