I was wondering if anyone is getting this same error, from time to time a contact or two from my favorite contacts tab just disappear. It gets quite frustrating and I'm not sure if it's my method of syncing or something else. I'm currently using NuevaSync to sync my Gcal and Gmail contacts. What's everyone else using if they're trying to sync multiple Gcals/contacts?
Very late to this thread, but yes...having the exact same problem. Sense 2.5/Nuevasync/Google Contacts. Favorite people keep going away. Did you ever figure this one out?
Same issue here... I've had this issue for a long time now. I've Googled the heck out of it, found lots of people complaining but no one offering up any explanation or solution.
i had a contact just dissapear. ive had the issue a few times before too. i just readd the person and it normally doesnt wig out again for quite a while.
It's like a game of "whack-a-mole" for me. One disappears, I re-add them, then two more disappear. Every day.
In addition to vanishing contacts, sometimes it will re-arrange my contacts. It will also randomly change information sometimes too. Once, it renamed one of my contacts to "Customer Care." All the other info -- picture, phone number, e-mail -- were unchanged. My guess is it is some sort of Activesync issue, but I don't know.
i had another one disappear today. weird.
I could be way off-base here, but it seems like it happens when I get an email from one of my Favorite contacts.
Related
I am wondering if anyone would have an idea why i am getting this error message - something like: "cannot DL contacts to phone, not enough memory. close some programs and try again" - when i try to sync to my outlook info from my company's exchange server thru activesync.
I am pretty sure i have all the server info correct because i had it wrong before and it wasn't getting this far as to TRY and DL the info. Now it connects and tries but it is stopping before it gets any. I know it actually is seeing my info b/c it says which specific contact it stopped on. This is a pretty fresh phone with plenty of storage memory and nothing running in the background to prompt this type of error message.
Any ideas?
try syncing 1 info store at a time... just do email, get that to sync then add another.
the contacts are the problem. email, calendar, and tasks all sync (separately). it's the contacts that cause the error and snag the full sync.
so then, you have trial and error
create another contacts folder and move half of them into it and see if the half remaining will sync
odds are you have a corrupt contact and it is "screwing the pooch" as it were
Very good advice!
It was very odd to be doing this, because the contacts causing the problem appeared to be clean, but there were maybe 10 contacts that kept snagging the process. One by one I pulled them out of the contacts folder and finally, SUCCESS!
To me, a strange occurrence, but your helpful advice taught me a nice lesson on problem solving (that i am almost embarrassed I did not think to do on my own). This phone is my mom's new work phone and I have a feeling even her IT support at work might have left her high and dry without a solution, so I am grateful and I know she is grateful. Thank you Radimus
No problem... I am one of my company's IT support staff and I am certain that most of my staff would have done nothing to troubleshoot the problem either.
I had a similar problem a few weeks ago where one of my calendar objects was corrupt and would crash my google calendar sync.
I'm glad that you resolved the situation and I'm certain that you'd have eventualy resolved it on your own anyway... This site is filled with exceedingly clever people... most of the lusers would be in AOL forums
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!
I've been trying to search for this, but can't find a cause/solution
I'm having a BIG problem with this that is seriously starting to irritate me.
Basically, I'm getting random contacts coming up with reminders (at 12 midnight, of course) as:
"Person's Birthday"
"Person's Anniversary"
I do not use HTC Sense or any MS product to track people's bdays or anniversaries. I have never set this. On top of that, the day is always wrong. It's like the phone is just inadvertently setting a date for a person's bday and anniversary for no apparent reason.
Of course, I can't delete this in Outlook or OWA... I have to go into the phone and edit the contact. I've sampled contacts at random and the only correlation is that people it happens to are those on my home domain. However (and I can't remember for sure), I think there may have been one person that the same thing came up on that did not have an email account on my home domain.
Has anyone seen this? Why is it happening? How can I get it to stop? I don't want to go through each and everyone one of my contacts on my phone. That would take hours...
i've noticed once you go into view a contact and scroll down to the birthday section, it automatically fills in the current date...even if the birthdate is prefilled...it can be very annoying indeed...
da9th_one said:
i've noticed once you go into view a contact and scroll down to the birthday section, it automatically fills in the current date...even if the birthdate is prefilled...it can be very annoying indeed...
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Click to collapse
But these are people who I have not gone into their contacts from the phone on. This is simply after synching with Outlook. I don't see any metadata that sticks around (like with the HTC Favorites and such in the "notes" section in Outlook).
Unless it happened a while back (a year ago, if the reminder popped up today) and it got automatically added to my calendar.
This is a known problem with all-day events. It only happens when you sync with MS Outlook 2007. Syncing with earlier versions is okay (i.e. OL 2000 and OL 2003). MS has stated that they aren't gonna fix it. The same thing usually happens with other built-in all-day events (with the notable exception of bonafied national holidays, which are okay).
Days like Mother's day, Father's day, St. Patrick's day, etcetera are fubar. They usually appear one day in advance of the real thing.
As mentioned, bonafied national holidays are okay (i.e. Christmas, New Years day, Thanksgiving day, etc).
Most people use a workaround by making the recurring event one hour long rather than an "all-day" event.
-Frank
Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
Click to expand...
Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
Click to expand...
Click to collapse
I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
Click to expand...
Click to collapse
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
Click to expand...
Click to collapse
I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
Has anyone have this happen? I have my contacts linked on my phone through my Google e-mail. Got my phone on December 18th area and haven't had any issues with it until yesterday and half of my contacts disappeared. I was texting my wife and her name was showing on the incoming text and there was a time where she sent two-three text messages before I could check them and I was looking at the text in quick reply as I scrolled through them I noticed the first text had her name and the two after had her cell number. I thought that was weird but didn't think much of it, then later that day I had a unknown number call me so I answered it and it was a friend I had in my contact list but rarely talk to. That made me suspicious enough to check my contact list and sure enough, like 90% of my contacts are gone. A few survived but I've messed with settings and re-synced my contacts but still no avail. Anyone else had this happen? Thanks
Hey I had the same thing happen. I literally just looked at my phone minutes ago and saw this... I now have 4 contacts left.
I'm not sure what has caused it, anyone else?
Yea I just tried removing the account and re-adding it and that made no difference at all. I also tried adding another account with a few contacts in it and it only brought in one contact from the account.
I done a quick search on Google and it seems to be a pretty common thing that "just happens so get used to it". I don't think we are getting our contacts back.
Fixed mine!
Go to your Google Contacts on the computer(I searched Google Contacts on Google Search and it brought it up) and you should see a restore feature on the main thing with your current contacts. I restored mine using the "last week" feature and it brought them up and they are back on my phone after I re-synced. Hope this helps you.
Awesome! That worked!
Ive seen this before too. Haven't found a perm fix yet.