I am wondering if anyone would have an idea why i am getting this error message - something like: "cannot DL contacts to phone, not enough memory. close some programs and try again" - when i try to sync to my outlook info from my company's exchange server thru activesync.
I am pretty sure i have all the server info correct because i had it wrong before and it wasn't getting this far as to TRY and DL the info. Now it connects and tries but it is stopping before it gets any. I know it actually is seeing my info b/c it says which specific contact it stopped on. This is a pretty fresh phone with plenty of storage memory and nothing running in the background to prompt this type of error message.
Any ideas?
try syncing 1 info store at a time... just do email, get that to sync then add another.
the contacts are the problem. email, calendar, and tasks all sync (separately). it's the contacts that cause the error and snag the full sync.
so then, you have trial and error
create another contacts folder and move half of them into it and see if the half remaining will sync
odds are you have a corrupt contact and it is "screwing the pooch" as it were
Very good advice!
It was very odd to be doing this, because the contacts causing the problem appeared to be clean, but there were maybe 10 contacts that kept snagging the process. One by one I pulled them out of the contacts folder and finally, SUCCESS!
To me, a strange occurrence, but your helpful advice taught me a nice lesson on problem solving (that i am almost embarrassed I did not think to do on my own). This phone is my mom's new work phone and I have a feeling even her IT support at work might have left her high and dry without a solution, so I am grateful and I know she is grateful. Thank you Radimus
No problem... I am one of my company's IT support staff and I am certain that most of my staff would have done nothing to troubleshoot the problem either.
I had a similar problem a few weeks ago where one of my calendar objects was corrupt and would crash my google calendar sync.
I'm glad that you resolved the situation and I'm certain that you'd have eventualy resolved it on your own anyway... This site is filled with exceedingly clever people... most of the lusers would be in AOL forums
Related
Synch problem
OK ...
Finally posting on this problem - hoping others have experienced it and can help with a solution. I have a T-Mobile Dash WM6.1 (though this problem happened with WM 5 and 6), synching to a Vista Machine (Windows Mobile Device Center). This has happened on multiple machines/setups and different Dashes.
Every so often (maybe twice a week), when I synch - I get the dreaded little red-x in the corner of the "synch center" icon in the task bar, indicating a problem. Activesynch in my dash says Attention Required: "There has been a change made on your server that requires you to re-synchronize all items on your device ..."
Ugh. First - this takes a long time. Second - I lose my speed-dial and voice tags for my contacts. All a pain in the a**.
For months, I have been trying to figure out the rhyme or reason for this. It's happened with freshly booted PC and Dash. It's happened when nothing significant has occured (changes, disruptions) ... I've tried different bluetooth ports, wires (trying anything)
The closest thing I can think of is that it happens when I modify a contact, but I am grasping at straws.
Has anyone experienced this, and is there a solution?
Thanks!
Been there...
I've had that kind of problem when I tried to sync my outlook e-mails into my device, tried lots of things ("disable advanced USB connection" is one of the most famous suggestions) but what ultimately work for me was giving up on syncing my outlook e-mails and having my pop mail accounts setup on the device and downloading them every so often to keep it up to date with my outlook...
Anyways, try googleing for the error number or the phrase you get in the error box between "". But don't get your hopes too high tough: the problem is well documented and very spoken of but M$ doesn't seem to care much about it to come up with a solution (not even an official response, if my recollection is not mistaken).
Well, good luck and cheers.
Well, Synching outlook emails is the lowest of my priorities. Synching appointments, tasks and contacts are more important. Thanks anyway.
Thanks for your suggestion that I try to use google to find the error message. I never thought of that. Google. Are they a new startup?
; )
cassiano said:
Been there...
I've had that kind of problem when I tried to sync my outlook e-mails into my device, tried lots of things ("disable advanced USB connection" is one of the most famous suggestions) but what ultimately work for me was giving up on syncing my outlook e-mails and having my pop mail accounts setup on the device and downloading them every so often to keep it up to date with my outlook...
Anyways, try googleing for the error number or the phrase you get in the error box between "". But don't get your hopes too high tough: the problem is well documented and very spoken of but M$ doesn't seem to care much about it to come up with a solution (not even an official response, if my recollection is not mistaken).
Well, good luck and cheers.
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Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!
I was wondering if anyone is getting this same error, from time to time a contact or two from my favorite contacts tab just disappear. It gets quite frustrating and I'm not sure if it's my method of syncing or something else. I'm currently using NuevaSync to sync my Gcal and Gmail contacts. What's everyone else using if they're trying to sync multiple Gcals/contacts?
Very late to this thread, but yes...having the exact same problem. Sense 2.5/Nuevasync/Google Contacts. Favorite people keep going away. Did you ever figure this one out?
Same issue here... I've had this issue for a long time now. I've Googled the heck out of it, found lots of people complaining but no one offering up any explanation or solution.
i had a contact just dissapear. ive had the issue a few times before too. i just readd the person and it normally doesnt wig out again for quite a while.
It's like a game of "whack-a-mole" for me. One disappears, I re-add them, then two more disappear. Every day.
In addition to vanishing contacts, sometimes it will re-arrange my contacts. It will also randomly change information sometimes too. Once, it renamed one of my contacts to "Customer Care." All the other info -- picture, phone number, e-mail -- were unchanged. My guess is it is some sort of Activesync issue, but I don't know.
i had another one disappear today. weird.
I could be way off-base here, but it seems like it happens when I get an email from one of my Favorite contacts.
Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
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Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
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Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
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I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
Last week, I had the problem, much reported here and elsewhere, of my contacts and calendar suddenly refusing to sync with Google. I damn near tore my hair out trying to solve the problem and whilst cursing and fiddling with my phone, I took time out to free up some space. The sync suddenly started working again, but I couldn't be sure whether the two were connected.
This morning I bought an app and this again tipped me into 'low disc space' territory. My sync also stopped. So, I deleted some more apps, lost the warning, tried to sync again, and... voila!
I hope this helps some of you.
bbb
Please forgive me for bumping this, but I think it may be useful to people who are having problems - as I was!
Thanks this helped me
I believe all syncíng stops, not just contacts and calendar.
Gmail and the weather widget will stop too.
Possibly also Friendstream, Twitter and Facebook apps/widgets (I hardly use these, so I don't know for sure).
Too bad there isn't a notification for this, such as "Couldn't sync <list of items> because of low space."