Has anyone have this happen? I have my contacts linked on my phone through my Google e-mail. Got my phone on December 18th area and haven't had any issues with it until yesterday and half of my contacts disappeared. I was texting my wife and her name was showing on the incoming text and there was a time where she sent two-three text messages before I could check them and I was looking at the text in quick reply as I scrolled through them I noticed the first text had her name and the two after had her cell number. I thought that was weird but didn't think much of it, then later that day I had a unknown number call me so I answered it and it was a friend I had in my contact list but rarely talk to. That made me suspicious enough to check my contact list and sure enough, like 90% of my contacts are gone. A few survived but I've messed with settings and re-synced my contacts but still no avail. Anyone else had this happen? Thanks
Hey I had the same thing happen. I literally just looked at my phone minutes ago and saw this... I now have 4 contacts left.
I'm not sure what has caused it, anyone else?
Yea I just tried removing the account and re-adding it and that made no difference at all. I also tried adding another account with a few contacts in it and it only brought in one contact from the account.
I done a quick search on Google and it seems to be a pretty common thing that "just happens so get used to it". I don't think we are getting our contacts back.
Fixed mine!
Go to your Google Contacts on the computer(I searched Google Contacts on Google Search and it brought it up) and you should see a restore feature on the main thing with your current contacts. I restored mine using the "last week" feature and it brought them up and they are back on my phone after I re-synced. Hope this helps you.
Awesome! That worked!
Ive seen this before too. Haven't found a perm fix yet.
Related
I was wondering if anyone is getting this same error, from time to time a contact or two from my favorite contacts tab just disappear. It gets quite frustrating and I'm not sure if it's my method of syncing or something else. I'm currently using NuevaSync to sync my Gcal and Gmail contacts. What's everyone else using if they're trying to sync multiple Gcals/contacts?
Very late to this thread, but yes...having the exact same problem. Sense 2.5/Nuevasync/Google Contacts. Favorite people keep going away. Did you ever figure this one out?
Same issue here... I've had this issue for a long time now. I've Googled the heck out of it, found lots of people complaining but no one offering up any explanation or solution.
i had a contact just dissapear. ive had the issue a few times before too. i just readd the person and it normally doesnt wig out again for quite a while.
It's like a game of "whack-a-mole" for me. One disappears, I re-add them, then two more disappear. Every day.
In addition to vanishing contacts, sometimes it will re-arrange my contacts. It will also randomly change information sometimes too. Once, it renamed one of my contacts to "Customer Care." All the other info -- picture, phone number, e-mail -- were unchanged. My guess is it is some sort of Activesync issue, but I don't know.
i had another one disappear today. weird.
I could be way off-base here, but it seems like it happens when I get an email from one of my Favorite contacts.
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Same problem
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
chandalf said:
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
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Click to collapse
Are the extra emails in the inbox, or do you have a rule which applies a label to them and moves them out of the inbox?
Good suggestion.
I know in my case (I just checked) it wasn't labelled and wasn't due to skip the inbox.
I think I may have had this once before and it is rare. But it is strange.
Cleargrey said:
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
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Click to collapse
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
vivus said:
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
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Yes, this happens from time to time. It's not a desire thing, it used to happen on my G1. I think it's normally a mail within a threaded mail that does it. Annoying but logging into the gmail website usually reveals the answer.
I had the exact same thing happen, not sure why it does it BUT i found the emails...
So SOLUTION/LOCATION of hidden emails are... in email app press menu, goto view labels and hit All Mail, this shows up the messages that didnt show up in the Inbox...
Hope this helps
Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
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Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
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Click to collapse
I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
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This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
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I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
Ok, so i was out at the pubs a couple of weeks back... accessed the messaging app and noticed one particular thread wasn't showing my contact's name anymore but just the number. Went into people and this contact just wasn't there anymore. I obviously noticed who the person was since i could read the thread so i just re-added the person. Since I was out and all I figured I must have somehow hit some sort of key combination and deleted the contact so I just forgot about it all.
Yesterday, I was texting this same person again when I got another text... opened the thread again and the number starts showing up again! Back into people, and you guessed it... the contact just isn't there!?
Errr, anyone noticed anything similair
If it hadn't been calling/texting this person I wouldn't have noticed its been deleted.
Yep! I'm having exactly the same problem and always the same contact!
It now seems to have cured itself after I re-added the contact through google mail on my pc and let it sync accross. Very weird... and annoying!
philje123 said:
Yep! I'm having exactly the same problem and always the same contact!
It now seems to have cured itself after I re-added the contact through google mail on my pc and let it sync accross. Very weird... and annoying!
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So it's not me just imagining stuff! How could it possibly just bloody delete a contact on its own!? I'm starting to think it might have deleted other contacts as well but I didn't notice because I haven't tried calling them/texting them recently!
This is very very irritating...
Well I had a similar problem with a contact disapering and found the problem.
It was linking the contact with another contact, his number was in the other contacts details but his name was not apearing, I only found out as I added it again and it disaperead straight away but when i rang the number manually it showed the other name it was linked with.
As soon as I cleared the link the contact went back in line with the others. Cant be sure thats your problem but I would guess its fairly lightly to be.
Kev
Tinyk said:
Well I had a similar problem with a contact disapering and found the problem.
It was linking the contact with another contact, his number was in the other contacts details but his name was not apearing, I only found out as I added it again and it disaperead straight away but when i rang the number manually it showed the other name it was linked with.
As soon as I cleared the link the contact went back in line with the others. Cant be sure thats your problem but I would guess its fairly lightly to be.
Kev
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Click to collapse
Hmm, well the contact isn't linked with any other as it doesn't show when you go to 'Link'. Also, in the messaging app, if the number does exist with another name I would expect it to show the other contact's name not just the number.
It's still fine today after re-adding it yesterday but same happened last time, it only deleted itself after about 3 weeks!
I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
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Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
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Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!