Develop Bugs

PIN code problem with WM6 ROM's

Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?

itzik-g said:
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
Click to expand...
Click to collapse
Smile For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)

There is another problem: if you change your Owner information and you got a PIN active, the next soft reset the PIN isn't recognized making impossible to enter into the system.
My advice is to not use PIN under WM6 (until microsoft solves these problems).

I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.

joymike123 said:
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
You're quite right joymike123.
Glad you got it sorted.
Just one question: you found this thread that was last updated three months ago (so a dead issue kind of) and resurrected it by replying. Just a friendly suggestion: try to avoid this as it keeps ancient issues towards the top of the forum - making pressing current issues more difficult to find.
Other than that: good, helpful post, thanks.

why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.

timmey78 said:
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
Click to expand...
Click to collapse
it's not a thief protection. It's for unauthorized use protection. if you're in a workplace where your things are accessible by many, it can't be used by anyone else.

ok. so what we are talking about here is really the screen unlock code and not the sim pin.

joymike123 said:
I've had this problem for a long time.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
i had this happened to me a couple of times, i had to do a reset and lost all my data. i have a Mac and i can't seem to sync my P3600 with Mac. now i just don't bother with the PIN until this bug has been resolved once and for all.
holding down the on/off button is a work around no doubt, but people who owns the phone don't usually assume setting a PIN would cause this headset (i.e. hard reset to re-gain access to the phone). what a pain, indeed!

Phone locking up upon starting

I upgraded to Kavanna's 6.1 version yesterday and it was doing ok for a couple of hours. I changed my internet setting to T-mobile then awhile later my phone started locking up. Now, I can get it to turn on and get pass the Windows Mobile green screen. I have called myself checking the stickys but haven't found a solution.
I was going to go back and install the 6.0 version from Tmobile but my phone can syncronize with the pc.
Any help would be very appreciated or the phone will be tossed.

I had this same sort of thing when I upgraded to Rickys v24_with Opera Rom. The only thing I can suggest is to try and boot up without SIM and SD card in with it connected to the PC. This may allow you to synch to the PC. If not there is a thread in the WIKI on how to hard reset your phone on boot up.

you didnt by any chance over clock it using omap to say 288mhz did you ?

I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.

tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
reflash it...see what happens.
http://www.htcwiki.com/page/The+Dash+FAQ?t=anon <--reset procedure is in there
blonde you say?

tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
Try a hard reset - (If I remember it's like this)
1. hold the two soft keys down,
2. press the power button for two seconds (while still holding down the softkeys)
3. release the power button
4. wait a little more and release the softkeys

OK everyone I have tried & tried to execute the "hard reset" with no luck. Same as before - when it turns on it is a white screen with HTC and it's symbol THEN it goes into the green Windows Mobile screen and sits there without any functions whatsoever. I can turn it back off sometimes with the on/off button then other times you have to take the battery out to get it to turn off.
It is so frustrating but thank all of you for your help/tips.
Blonde-yes Dumb-yes! Apparently!!

you must not be performing the hard reset operation correctly then. Itf you do it right, you wont see the HTC screen first, you'll see a black screen with white text saying to press the send or the 1 key to perform a hard reset.. you may need to try it a few more times.
view this video of a dopod 720 ( same as the dash and excalibur for how to do this... the hard reset part is around the 1:30 mark )
http://www.youtube.com/watch?v=0zstJkD8OkE

I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...

tmac123 said:
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
Click to expand...
Click to collapse
c'mon lucky 101!

More like "tired fingers"!! HeHe!
I'm not ready to give up - I'm too stubborn to let this beat me.

Update - I finally was able to reboot my phone last night after many many tries. It wasn't text book style but I kept pressing buttons until finally... AND NO is wasn't lucky 101!!! But you were definitely encouraging.
I haven't changed any settings because I'm scared to now.
Thank each of you for your kind replies and patience.

anything for a blonde.

I'm going to hold you to that!

Ummmm this isn't a dating forum lol
If i was you though, i would definitely clear storage command your phone.
Clears everything and hopefully reset the bug that was fondling with the wrong file.

Mikey1022 said:
Ummmm this isn't a dating forum lol
Click to expand...
Click to collapse
back off..i saw her first.

LOL!!
I spoke too soon! My phone definitely has problems. If I can ever get back to the "hard reset" beginning again I will try to start from scratch. It has some bugs in it for sure.
Thank you for the suggestions.

WM6.5 Forgot my Password!!

Hi all,
I upgraded my Touch Pro 2 to WM6.5 from the official HTC update, and have been pretty happy with it up until last night.
I'd been using the phone off and on throughout the evening to surf the web, and everything was fine, and then just before bed I went to use it again, and when I tried to unlock it, it told me "The password you typed is incorrect".
I tried again, and the same message. I tried again VERY carefully, and STILL got the same message!
Now my password (pin really as it's numeric) is pretty simple, and I'm definitely typing it in correctly, but it's not working. After a trying a few more times using the qwerty keyboard rather than the on screen number pad, it told me to type in a1b2c3 as a lot of wrong passwords had been tried, and then a bit later it stopped displaying the message at all, and just did nothing when a password was entered.
I've popped the battery out, run the battery down to nothing over night, and still the same.
Searching online, I found this:
http://eten-users.eu/index.php?showtopic=9414
and am wondering if the WM6.5 ROM for the Touch Pro 2 has a similar problem. That said, I didn't have the battery out when it forgot my password...
Any assistance would be greatly appreciated, otherwise it'll have to be a hard reset, which will be slightly irksome.
Thanks in advance,
James.

I forgot to mention that the phone is working fine when I receive incoming calls, but I obviously can't unlock it.

Have you considered that you had the caps lock (or symbol) lock on when you first entered your password. If you press Caps shift twice, it locks in upper case?

Yep - checked and double checked that. The main way to enter the pwd is via an on-screen number pad anyway, so I don't think that could be affected, but I did check.
Cheers for the thought though.

I think a hard reset is your only option.

ScratchyPDX said:
I think a hard reset is your only option.
Click to expand...
Click to collapse
how to do a har reset?

I had a similar issue, I had an Sprite Backup around that i wanted to go back, but by then I didn't have the screen lock feature, I did NOT turn it off before doing the restore, tried hard resetting the device but I'm assuming the security lock wouldn't let me do it either. So by the end i had to flash the rom again and then I ran the restore.
anyways good luck...
To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
HTC Touch Pro 2 Rhodium hard reset soft reset
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

This just happened to me as well. Installed the MR2 (WM6.5) upgrade fresh on a handset, installed all my apps, had it working fine for a week. I've used the same password since the beginning, and this morning it simply won't let me in.
This is crazy, right? The phone just picks a different password for you? And I'm assuming there's no way Verizon can unlock it remotely.
If this is happening to other people, it's pretty unacceptable. Anyone else out there having this problem?

I believe WM is set to automatically hard reset if you enter the wrong PIN a certain number (7?) of times?

I've entered about 20 wrong passwords. It just keeps extending the delay before you can try again. Right now I'm at like 18 minutes. Looks like I'll be hard resetting.
Thanks, WM6.5! Really glad you locked my phone for me! Awesome!

I am experiencing the same problem. My CDMA TP2 (Sprint ROM wm6.5/Sense 2.5.2012) ran out of battery and the device turned off, so I put an new battery in and turned it on. It asked me for the password, but the device was not accepting my password regardless of typing it using the on screen keypad or the physical keypad. The device would not recognize my password, and I don't have any weird apps installed. This is obviously one of those Microsoft mistakes that they are too lazy to fix.
Microsoft: you lack ingenuity and don't issue regular and quick updates for your mobile devices, so I will never buy your wm7 phones. How about some customer loyalty: fix this problem and for the phone makers and carriers to issue and new ROM update?

This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?

Miami_Son said:
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Click to expand...
Click to collapse
No I did not. I know of the Swype problem too when I installed it on my CDMA TP2 running on the latest official wm6.5 ROM. But this last time, I had never installed Swype, and I am only using Windows Default (Titanium). By the way, I am currently using the latest Sprint Lovers ROM on my TP2 when this problem occurred. Sprint Lovers ROM is a very good and stable ROM with wm6.5.x. I don't have any weird apps installed to cause it to happen.

Phone keypad gone

Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?

You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.

thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?

This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO

Password Problem

Hello guys,
I have a TP2 with T-mobile.The only Update that I've done to it was the Htc update to 6.1 and the 1% increase update. nothing else. Today on my BIRTHDAY, all i did was wake up turned my screen on to type my password in which hasn't changed since I first got the phone, and every time i typed it in and touch on the UNLOCK key, it would say it was incorrect. I know what my PASSWORD is im 100% sure of it..moving on I tried for a few more times and it kept on saying the same thing, So i decided to take the battery off and turn it back on . It started up just fine, I typed in my PASSWORD and touched the UNLOCK Key and Didn't let me go through with it THERE WAS NO !Notification that it was PUT IN incorrect or nothing:/...I did the battery off, and back to On, I Also took the Sim out and put it back in, but still same thing...Thought about the HARD RESET, I pushed it in with the Stylus pen..and when it took me back to the PASSWORD screen, I typed in my PASSWORD and it did the same thing :/. I really don't know what else to do.

I suddenly discovered that my TP2 with a 6.5 ROM which has been working for a while now is no longer accepting my password. This password is the same for all my phones and so i am 100% sure that it has not been changed. Is there any other way i can get past this password screen and clear it without hard resetting the phone?

stop stealing peoples touch pro2's...

da9th_one said:
stop stealing peoples touch pro2's...
Click to expand...
Click to collapse
They do not try to steal anything.
The WM Password system is buggy: the enter button after you have entered your password is not functional (it does not even say wrong password !)
And it is not funny at all, you loose ALL your data because of this stupid Microsoft bug.
If someone has a solution ?

I just had the same damn problem. Does anyone have a solution at all? It happened right as I entered the NY AutoShow and really wanted to take pics. WTF is this nonsense.

KnightmareCS said:
I just had the same damn problem. Does anyone have a solution at all? It happened right as I entered the NY AutoShow and really wanted to take pics. WTF is this nonsense.
Click to expand...
Click to collapse
I have investigated heavily on this problem.
... unfortunately no other solution than hard-reset (so I did it.. )
And then NEVER reuse this crappy WM built-in password login.

What a buggy POS! Looks like I'll be testing S2U...
THANK GOD I HAVE My Phone! It saved all my pictures/texts/contacts/tasks! All but the only video I had, which luckily wasn't important.
Now just gotta hassle with a hardreset and reuploading contacts.
Thanks Chris for confirming there's no other way.
PS to other people reading- using 1,0000,1234 does not work!
Also: DOWNLOAD My Phone and set it to sync EVERY NIGHT if you have a data plan. Definately is a LIFE SAVER!

KnightmareCS said:
What a buggy POS! Looks like I'll be testing S2U..
Click to expand...
Click to collapse
I have done the same, I moved to S2U2
It is a slick software... the only annoying thing it that it requires you to slide a cursor EVERY time you turn on the screen !!
that's a lost of time. Having to do that after a certain number of minutes in idle, would have been better. I wonder if there is a solution for this.
That's what I missing from the WM built-in locking feature.