HTC Touch Pro 2, Bluetooth problem with car - Touch Pro2, Tilt 2 Windows Mobile General

I have a new HTC TouchPro2 which I just love, having used the original TouchPro for about a year. I am a business user and must have server connectivity, remote synchronisation to Outlook and a bluetooth version that works with my car. (Jaguar XF). Thats where the problem starts. Out of the box or after a reset the phone works perfectly with the car. However once I have synchronised my Outlook data to it things start to go wrong.
The first indication of this is that having instigated a call from the car touch screen, when I press the 'end call' button on the car screen, the call does not end so i have to press the end call button on the touchPro2. That breaks the call but does not hand the car back to me for 1 minute 45 seconds. The indication of this is that for instance the radio remains muted for that long.
I can put up with that, but later the bluetooth connection deteriorates further. For instance I can still make outgoing calls from the car screen but incoming calls ring on the phone but not the car and outgoing calls from the phone (not the car screen) are not picked up by the car so I am not hands free.
If i copy my Outlook contacts to my SIMM and then reset the phone, all works fine again and the phone book downloads to the car. I can even copy the contacts from the SIMM to the phone and all is still ok, but as soon as I synchronise to the server the problems start again.
can anyone out there help me please?

MDG424 said:
I have a new HTC TouchPro2 which I just love, having used the original TouchPro for about a year. I am a business user and must have server connectivity, remote synchronisation to Outlook and a bluetooth version that works with my car. (Jaguar XF). Thats where the problem starts. Out of the box or after a reset the phone works perfectly with the car. However once I have synchronised my Outlook data to it things start to go wrong.
The first indication of this is that having instigated a call from the car touch screen, when I press the 'end call' button on the car screen, the call does not end so i have to press the end call button on the touchPro2. That breaks the call but does not hand the car back to me for 1 minute 45 seconds. The indication of this is that for instance the radio remains muted for that long.
I can put up with that, but later the bluetooth connection deteriorates further. For instance I can still make outgoing calls from the car screen but incoming calls ring on the phone but not the car and outgoing calls from the phone (not the car screen) are not picked up by the car so I am not hands free.
If i copy my Outlook contacts to my SIMM and then reset the phone, all works fine again and the phone book downloads to the car. I can even copy the contacts from the SIMM to the phone and all is still ok, but as soon as I synchronise to the server the problems start again.
can anyone out there help me please?
Click to expand...
Click to collapse
Try the solution in this thread: http://forum.xda-developers.com/showthread.php?t=591322
It has fixed problems with other car kits caused by the TP2's Widcomm bluetooth stack.

Related

Need bluetooth help badly!~

Please help me out I'm incredibly frustrated with this thing. I recently got the PDA2k and installed WM05 on it. It looks very nice and it runs speedy with no problems. My problem is the bluetooth which is huge thing to me. Either my headset (Tekkeon Eztalker Mini) is not compatible which I doubt or I'm making a stupid mistake.
This is what I did step by step: I click on the bluetooth icon and turn on the bluetooth, I then put my headset in pairing mode and the imate is able to recognize it and I enter the Pw and I put Set as handsfree. That's it, I would think I would be done at this point yet nothing happens, the headset doesn't do anything and I know its not Tekkeons fault because I was able to hook it up easily with my HP 6315.
So what's going what am I missing?
Also theres a tab at the bottom called "Com Ports" but I only see under this option "Incoming Port", and the description at the top says there should be another option called "New outgoing port". Does this have anything to do with it?
What Am i doing wrong? It's driving me crazy I can't really use the phone without the headset.
help me out pls
Bluetooth
I know the feeling, i have gone back to 2003 cause of that but now i am back on wm5. The bluetooth issue is not fixed yet, it is not stable, it keeps going off. There is a suspend cab file, but it does not work for me yet, also try pokect zen beta. You might get a longer period of bluetooth
thanks for responding, but the problem is not that it suspends or stops working. It doesn't start working at all even though the imate detects it. It's like it's not connected at all, not that it disconnects. I'm doing something wrong I just don't know what.
The bluetooth piece is not faulty and the unit is practically brand new. whats going on?
I used "Display Switch" binded button (From Wisbar Advance 2) or "Toggle Screen" (From SPB Pocket Plus) to turn off the backlight instead of using power button .
This work around will keep bt connection alive.
Note:
1. If you suspend your BA using psShutXP your bt connection .
2. You have to disable auto turn off device under Start -> Setting -> Power
Note:
1. If you suspend your BA using psShutXP your bt connection will be disconnected.
I'm sorry I'm not sure I'm explaining myself correctly. I understand that if the power goes off I will lose the BT connection but the problem is not KEEPING the connection alive, the problem is MAKING the connection. I follow all the steps , the imate recognized the headset but I'm not able to use it..also shouldn't a headset picture show up at the top of the screen when the bt headset is connected (cuz mine doesnt). what am i doing wrong?
thanks.
still need help please.. if someone can walk me through how to setup a bluetooth connection that would be great cuz I apparently haven't done it right.
The headset icon only shows in Phone app
The headset icon only shows up in the Phone application. It no longer is displayed in the notification area (top row).
If your device is paired up, when you make a call, you will see the headset icon in the top right corner.
You may also need to clear any old pairings that you headset has. I have a Jabra 250 and it happens all the time.
there we go you have solved my problem!. I didnt' have to open up the phone application on my hp 6315 to use the bt. So wait can I listen to music with windows media player through the bt headset or does it only work when making phone calls? I was able to listen to music on the HP 6315, is it different with the Imate or is it the NEW 05 os? Please enlighten me
thank you thank you
also one other thing does this mean that if i want to use the headset with the phone that I have to press the answer button on the imate rather than the headset..cuz that would suck big time.
what about when people call me can i answer with the answer button of the bt headset or no?
It works fine with the headset button for answering or hanging up.
Later.......... 8)
droy001 said:
what about when people call me can i answer with the answer button of the bt headset or no?
Click to expand...
Click to collapse

Problems pairing with GPS

Hi,
I had an old ROM release on my Qtek 9090 and with it my GPS Bluetooth device worked fine.
Yesterday I got myself a Parrot EasyDrive and it would not connect to my Qtek 9090. It would however work fine with my 2 Nokias.
So I decided to finally (after one year) upgrade my Qtek and I used the 1.42 ROM from this site.
No the Parrot EasyDrive works fine, but my GPS receiver has this annoying problem: whenever I want to use the GPS receiver, the pairing window opens up, asking for the passkey (1234). The problem is, that it won't keep it, no matter what I do.
I tried to remove the GPS-Device in the Bluetooth manager and I deleted the pairing partnership. Then I made a new connection with pairing, etc.
After turning Bluetooth off, the pairing information is lost.
Meanwhile, the Parrot Easy Drive carkit works fine.
Any suggestions?
Cheers,
vma
Well, I ended up solving the problem myself...
While messing with the registry to remove the operator branded dialpad of the new ROM I installed, I managed to mess up my Qtek 9090 and lost the screen alignment. Because of that, I could not access the lower part of the screen anymore, thus it became impossible to realign the screen.
As stupid as it might seem, I had to do a hardreset at end, otherwise the device was useless (Side-question: is there any shortcut to get the screen alignment for the Blue Angel?).
After doing the hardreset and after re-installing all applications again, I paired both the carkit and the GPS receiver without problems.
It seems that if the pairing goes wrong the first time, one has problems afterwards. Would be nice to know how to really reset all connections without having to do a hardreset.
For all of you that went through the pain of reading my two posts:
I purchased an Parrot EasyDrive carkit, which was on sale for 35 Euro. It is a device that plugs into the carlighter and that has voice recognition.
I then passed new cables for Ground and 12V from the lighter to under the steering wheel and attached them to the speaker part of the carkit.
The result is a proper Bluetooth carkit with voice recognition (you say "telephone" and then the name and the carkit dials the number on the phone - all contacts have to be send one by one from the phone's contact list through Bluetooth and then you train the name twice - memory holds 200 contacts), where you just see the little knob with the two buttons - for just 35 Euro!
I say, that's an excellent deal!
Cheers,
vma

Voice control Bluetooth motor intercom?

Hi everybody,
Hope that someone can help me here with the following:
On my motorbike I have an (Starcom1) motor intercom.
I can speak to the passenger, listen to navigation, listen to music and talk to another motorbike. All fine.
Now I use (of course) WM6 devices. Currently the HTC Cruise.
Before I had it set up via my Garmin Navigator, phone rings, number appears on screen and I can decide to pickup or not.
Problem was that on short rides, it is too much hassle to put the navigator on all the time and I hoped to find a better way to still recieve phonecalls.
SO I paired my phone straight to the Bluetooth box on my Starcom.
The problem is that, according to Starcom, my phone needs to be in autoanswerring mode to be able to use it.
Of course this works but is not exactly what I have in mind. Now it is on autoanswer alll the time or I have to go through long menu's to switch it on and off, if I get away from the bike.
I see two options but have not found a solution:
There is some kind of 'connecting' profile system thats switches to autoanswer when it detects a BT headset or special device.
Use voice commands but I have found I always need to press the button to be able to use this. Would there be a method to answer a call without touching the phone in my pocket?
Please give me your thoughts and suggestions.

How to prevent phonebook transfer to car over BT?

My car is a BMW that has bluetooth phone integration. This basically lets the car's built in speakers and mic act as a super expensive BT headset for your phone. I like this feature.
However, the phone also downloads the phones contact list over BT as well, so it can display it on the navigation screen in a scrolling list. While this feature is well-intentioned, and sounds like a good idea at first, it is problematic for two reasons:
1) it downloads the entire contact list and there is no settings on the car side to make it download a subset or not to download at all.
The problem with this is that the list of contacts becomes so long that it's useless to use because to get to a name at the end of the list, you would be scrolling for 5 minutes. For this reason, I've given up on dialing through the nav screen interface and just dial the call on the phone and use the car as a dumb BT headset.
2) while downloading the contact list, my TP2 gets so busy that it barely responds to any screen or button presses.
since the download takes about 5 minutes and takes place automatically when you start the car and have BT turned-on on the phone, this means that if a call comes in within the first 5 minutes of starting your car, you can't answer it because the answer slider won't respond and neither will the answer button. using the car's onscreen "answer call" control doesn't work either.
in one particularly infuriating scenario, i left a restaurant after having dinner with some out of town relatives and my mom. they were going to go home and i was going to run an errand in the opposite direction but, being unfamiliar with the area, they followed me out of the parking lot. i immediately started trying to call my mom to tell them to turn around but since the phone was locked up doing the download, they ended up following me basically to the next freeway exit 5 miles away while i was furiously pushing buttons and tapping all over the screen trying to make a call. I was already at my destination before the phone get decongested and I got through to them.
anyhow, i had problem #1 with my HTC XV6800 mogul and worked around it by just ignoring the car's screen dialing interface. the contact download never locked up the phone. however, with my new TP2, I have to deal with the phone being unavailable for 5 minutes every time I start the car, which is more of a problem. i don't know why the TP2 gets locked up this way when the mogul didn't. It's even more frustrating because it is doing this for a feature I don't even use. (actually, i should say that I am not sure that it is the contacts transfer that causes the lock-up, but that’s the best explanation I can think of for now)
So my question is: is there any way or setting to turn off transfer of contacts to a BT device? or even better would be a way to limit the contacts transferred to a group or category that I could define for frequently used contacts?
any ideas? maybe a registry setting?
It sounds more like a problem with the BMW. AFAIK the phonebook transfer is requested by the head unit, so maybe the BMW is asking every time you turn it on
I have a Blaupunkt head unit that also downloads the phonebook but it only asks for it once when the phone is first paired with it. I have heard of people having some problems if they pair the HU with the phone rather than the other way round.
re the contacts list, do you have some kind of keypad on the HU? If so try typing the first few characters of the cantact name
stunno said:
It sounds more like a problem with the BMW. AFAIK the phonebook transfer is requested by the head unit, so maybe the BMW is asking every time you turn it on
re the contacts list, do you have some kind of keypad on the HU? If so try typing the first few characters of the cantact name
Click to expand...
Click to collapse
I know the problem is with the BMW, but it's less likely that i can change that side of the problem than the phone side. The BMW definitely does not store the phonebook. i think there is very limited local storage on board, or they don't want to deal with synchronization issues.
There is a letter jump function, but since it also breaks out every phone number for a person into multiple lines. eg:
john smith (H)
john smith (C)
john smith (W)
then there is still a lot of scrolling.
anyhow, does anybody know of any such thing as a registry setting like (made up example) "HKEY_CURRENT_CONFIG\BT\AllowPhonebookTransfer: Yes"

[Q] Bluetooth Problems

Hi,
I have a bluetooth phone in my car, when I first connected the HTC Desire HD up, it had no problems, it paired and everything looked fine... around 10 minutes later, I noticed the bluetooth had simply disconnected from the car but was still running on the phone. I tried to reconnect it up to the car but it wouldn't, I then turned it off, and turned it back on.. it struggled to come back on, but after a few attempts it did come on and the car connected again...
About 5 minutes later the same thing happened again. At this point my phone started to really slow down, I looked in watchtower and the bluetooth was at the top of the list, soon as I turned off bluetooth the phone was responding fine again.
I have since tried connecting to the car multiple more times and have contacted HTC about it, but it seems to disconnect at random times.
Has anyone else experienced similar problems? I heard of similar problems with the original desire so wondering whether it could be something similar.
Kev
Hi Kev,
I am having similar problems with my Desire HD and Audi in car bluetooth system. I posted on another forum and found others were finding the same...
I pair my phone and within couple of minutes the phone has disconnected and won't re-connect.
Not found any definitive answer as yet, but seems BT in this phone isn't so good. Also read a post saying HTC were aware of this but an update wouldn't be available for sometime.
Hopefully someone else can shed some light!
Ben
I also noticed this the last few days with my Bury CC9056 carkit. I have my DHD since October 18th, and up till last friday it connected fine. Since then it connects to the carkit, but within a few seconds the connection is lost...
Sent from my Desire HD using XDA App
Me too. My connection to my Jabra car kit is stable once connected... but trying to get it connected in the first place is a total headache.
Never had this problem with my Desire, so why HTC should change the Bluetooth function in the HD is a mystery.
Sent from my Desire HD using XDA App
tbh i'm glad its not just me thats experiencing problems meaning it could be a software problem rather than something with my handset in particular.
I have been in touch with HTC about this, and I have just sent them the link to this thread so they can see i'm not the only one with this issue, so if anyone else has this issue it may be good to try and keep it all in here.
quentin_rayner said:
Hi Kev,
I am having similar problems with my Desire HD and Audi in car bluetooth system. I posted on another forum and found others were finding the same...
I pair my phone and within couple of minutes the phone has disconnected and won't re-connect.
Not found any definitive answer as yet, but seems BT in this phone isn't so good. Also read a post saying HTC were aware of this but an update wouldn't be available for sometime.
Hopefully someone else can shed some light!
Ben
Click to expand...
Click to collapse
Mines also the audi in car system - do you find that you struggle to turn the bluetooth off and on again once it disconnects or that your phone becomes a little laggy until you turn the bluetooth off?
Yeah - I use the bluetooth widget on the home screen and once it disconnects, it will either take ages to turn off and on again, or it takes 2 presses to turn off.
I have just purchased a Plantronics 230 headset as need bluetooth for my job and it works perfectly - it's no where near the quality of the in car one though.
Also booked in my Audi as it's still under warranty - spoke to them on the phone and they said they will try and update the firmware but the Desire HD isn't on their supported phone list. Have seen a copy of this and not many phones are!!
I would of thought though, that as long as the phone does connect to the phone system in the car that it is compatible.
I have had 30mins once out of it before it disconnected and it was absolutely perfect in that time, including the phone book etc.
I do believe its something to do with the bluetooth on the phone as its a bit strange the way it struggles to turn on again once it fails.
quentin_rayner said:
.. Also booked in my Audi as it's still under warranty - spoke to them on the phone and they said they will try and update the firmware but the Desire HD isn't on their supported phone list. Have seen a copy of this and not many phones are!!
Click to expand...
Click to collapse
That really hacks me off. I mean, BT is a standard. The only reason Audi can give for not supporting a phone that supports at least the same level of BT as them is that they (Audi) do not adhere to the BT standard.
Now, we all know in real life that cars and phones have problems/bugs/whatever BUT unless they can show that there is indeed a *bug* with the phone then the onus should be on Audi to support it.
Dave
Just for the record, it is not just Audi. With me it is together with the Bury carkit, where it first worked fine. (and also works with all other phones...)
Leon
Sent from my Desire HD using XDA App
I can confirm the issues with the BT. I have a parrot Mki9000 in my car and the first time when i tried to connect the DHD , the phone stopped to respond and I was forced to restart it. Since then the phone is paired with the car kit and works fine in a2dp mode for playing music, but when i try to make a call it simply not work. Yo better discribe the problem I will give an example:
The phone i properly connected and playing music, then it's ringing, but the ring sound is coming from the phone speaker not from the car. Then If i answer the call the sound comes from the phone (it shows that there is connection to the car kit). I've tried to press the speaker icon and there is a list with output devices (the phone, loudspeaker, and my car kit) I've tried to select the car kit several times , but there was no success. When I close the phone the music start to play from my car's BT system , so I think there is a problem with the handsfree function/protocol only a2dp works great , and I didn't have any issues with it. Also I've tried file transfer via BT, it works fine two.
Mitsubish Outlander carkit
I can confirm the same issue with the Mitsubish outlander carkit. It even happens that it drops the conversation. sometimes it's ok for half an hour, sometimes it disconnects after 1-2 minutes.
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.
ZoidAndroid said:
I can confirm the same issue with the Mitsubish outlander carkit. It even happens that it drops the conversation. sometimes it's ok for half an hour, sometimes it disconnects after 1-2 minutes.
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.
Click to expand...
Click to collapse
I have a Pioneer head unit with BT in the car and that seems to work OK, not withstanding the fact that the HU has BT issues of its own (hardware fix needed - I'll get a new unit rather than fix it as I want one with A2DP) but once connected it works fine.
I have a Plantronics headset that seems to exhibit the same problems as your Jabra. At least if I use the phone to answer the call the sound comes through the phone. Also, if I have been using the headset the next call I make goes through the phone speaker which is a pain.
I'm wondering if HTC are routing the sound through the device that's actually *controlling* the call? So even if a headset is paired and connected to the phone, if you use the phone to make the call, as most people would, then it assumes that that's where the sound should get routed. If so, doh .....!!!!!
Just to add, if the sound does get routed to the phone you can use the 'choose speaker' option on the screen to route it to the headset but you shouldn't have to do this.
Anyone reported these issues to HTC and got a meaningful response?
Dave
I did send an email to HTC. Their wonderfull answer was about: "is your phone mentionned in the compatabilylist of the carkit, if not drop the problem there"...
I am still waiting for a response from HTC.
Mines got to a point now where I cant even make a call, it connects to the car, I go through phone book (on car) choose person to call, press call.. it tries for a couple of seconds then comes up disconnected, about 10 seconds later the phone disconnects from the car and will nto reconnect.
My phone then lags like mad until I turn bluetooth off which according to watch tower is taking up about 80% of the CPU.
any updates/solution to all these problems ?
I need it to work with MW600 before buying Desire HD
Last contact I had with HTC is they told me it had been escalted to the software team, so i'm guessing next time a software update comes out it could come about in that, but at the minute no still not fixed.
ZoidAndroid said:
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.
Click to expand...
Click to collapse
I've always thought that that's the way it is on all BT headset phones, it makes sense, if the incoming call was for my girlfriend, she can answer from the phone itself, and it automatically routes this through the phones speaker, and if it was answered from the headset, then it routes to the headset.. makes sense to me, I think it's quite good that it does that!
Do any of you have the process com.android.phone crashing when making a phone call through BT?
Ditto my mitsubishi outlander factory bt system. Seemed to work fine first time but then disconnected during first call and would not reconnect for days. Then after connecting not all functions would work ...no incoming call alert on car system, no dialling from car etc. I know the car system is fine as all functions work perfectly with my old nokia xpress music.
Sent from my Desire HD using XDA App
I trust that all of you bother to report this to HTC, at least once per instance ?
- otherwise I don't know when they'll fix this..

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