I have been using the touch pro 2 (tmobile) for 2 months, ive never dropped my phone and i have no damage to it, for some reason no one can hear me on my phone calls, its lie the microphone is going bad.
Has this happened to anyone else?
i know im a newbe before you say it, just wanted to know if there is a fix or something.
I had hte same issue last week wiht my Tilt 2
I had the same problem last week with my ATT Tilt 2. I had installed the 2 HTC updates and a call recorder (resco) program. Not sure if related, but shortly thereafter no one could hear me. I had to reboot the phone for my mic to work for the next call or two. then after a day or two my phone froze completely on a reboot. Pulled the battery and still frozen. Had to do a hard reset and reinstall and retweak ( a real pain in the ...). I did not reinstall the 2 HTC official updates or the call recording software. So far over the last 2 to 3 days the phone seems to work fine. Mine is about 2 months old. If it happens again I will be asking for a replacement from ATT. Sorry not a solution but I feel your pain.
mjm2950 said:
I had the same problem last week with my ATT Tilt 2. I had installed the 2 HTC updates and a call recorder (resco) program. Not sure if related, but shortly thereafter no one could hear me. I had to reboot the phone for my mic to work for the next call or two. then after a day or two my phone froze completely on a reboot. Pulled the battery and still frozen. Had to do a hard reset and reinstall and retweak ( a real pain in the ...). I did not reinstall the 2 HTC official updates or the call recording software. So far over the last 2 to 3 days the phone seems to work fine. Mine is about 2 months old. If it happens again I will be asking for a replacement from ATT. Sorry not a solution but I feel your pain.
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wowwwwwwwwwwwww
lets hope that fixes it...i am going to do a hard reset and see if that works
I had this problem with my first Tilt2, had to warranty it with AT&T. My second Tilt2 has worked perfectly.
crachel said:
I had this problem with my first Tilt2, had to warranty it with AT&T. My second Tilt2 has worked perfectly.
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so was it an hardware issue?
Bmore_vicious said:
so was it an hardware issue?
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Yes.. the phone did this with a 100% stock setup, no additional software installed. Though, my problem might be a little different: people could hear me for the first 10 seconds of the call, and then they couldn't. I could hear them plainly saying "are you there.. hello?" and I'd be on the other end yelling "yes, I can hear you" with no answer.. if they waited another 10-15 seconds without hanging up, they could hear me again. I tried every radio available and this problem occurred whether I had full signal or not. My Kaiser performed perfectly in the same areas.. so AT&T and I concluded it was defective phone and they overnighted me one that has worked perfectly.
crachel said:
yes.. The phone did this with a 100% stock setup, no additional software installed. Though, my problem might be a little different: People could hear me for the first 10 seconds of the call, and then they couldn't. I could hear them plainly saying "are you there.. Hello?" and i'd be on the other end yelling "yes, i can hear you" with no answer.. If they waited another 10-15 seconds without hanging up, they could hear me again. I tried every radio available and this problem occurred whether i had full signal or not. My kaiser performed perfectly in the same areas.. So at&t and i concluded it was defective phone and they overnighted me one that has worked perfectly.
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wow that is very lame
Related
Ok, i spend alot of time on this forum and its the most informative one on the internet. But, i haven't been able to find a solution to the problem that i've had for a year and 2 phones later. When i receive an incoming call and i push either the green button or the answer soft key, the call gets rejected. My carrier is t-mobile and the 1st dash that i bought started doing it about a month after i got the phone. I kept dealing with the inconvenience, then it started to do it about 3 to 4 times a day. I sent the phone back under warranty and got a refurbed one. Didn't do it for about a month then back to same old same old. Thats when i started to read this forum and discovered there were other versions of windows to install. So, i installed Ricky's rom (which is great) and didn't have the problem for another 2 or 3 months. I thought the problem was fixed until yesterday, it happened again about 4 times with a full signal. I made sure that the "disable reject call registry edit" was turned off when i first in stalled Ricky's rom. I can't figure it out for the life of me what the issue is (carrier, radio, other people's phones lol), I rarely ask for help because everything on this forum is very helpful and easy to find solutions to, except this. Please help.
No offense at all, but is sounds like you are "hard" on phones. From what you describe it sounds like you have been pushing the keys hard, and now they are worn out. Maybe not, but you had a Dash, it worked fine, then it broke within a month, then you gotta new one, then IT broke within a month, the common denominator here is YOU. So, I would try to be more careful with my phone, other than that, just get T-Mo to send you a new one forever. They will, if your phone doesn't work. That's how they are.
I don't think its the button because it works fine when i call somebody. Its only on the incoming calls. Can't figure it out for the life of me. When I got the refurbed phone it did it until i installed Ricky's rom. then it went away for about a month. Could it be my sim? Or maybe even the network? It gets progressively worse over. Check out this web page about the same problem.
http://metroplexdirectory.com/blog/archives/113
This guy had the same problem as me except, I had the problem with both WM5 and WM6. Go figure, might be time for a blackberry.
Hello all.
I just got my HTC Desire yesterday, sweet phone I must say. I have a big problem though which has me on the very edge of sending it back.
The problem is that it reboots itself quite often, for example if I'm making a call or answering. It also does this when I'm on youtube or practically doing anything that demands a lot of memory. The only thing I've had no problems with is text messaging, which works fine. Anyways, since it's a phone I would love to be able to making calls with it (the longest call was about 4 minutes before the phone rebooted itself)..
Since I'm not sure whether this is a hard- or software problem I'm not sure whether to send it back. I have reinstalled it three times, two from Android and once by doing the whole press volume button down procedure. My question is, and it's urgent, Is there anything else I can do to "fix" it before I send it back? Or is this simply a hardware problem?
I'd really not want to send it if I don't have to since the guy I spoke to said that they have no clue as when they will get more in. They are sold out atm.
Please help!
Regards
the_swede
Well, it definitely shouldn't be doing that, so I think you should call your operator and arrange a replacement to be sent chop chop.
Absolutely, never had that happen to me
Dude, it needs to go back. My phone hasn't rebooted once since getting it last weekend.
I had the same problem arranged T-Mobile to replace it. Don't keep it pal get exchanged immediately.
you could try installing the generic htc rom using goldcard
I wouldn't even bother with that.
Hard reset and if it still does it, get it sent back.
I have not had any resets yet either,
You'll regret it afterwards, if you don't send back because simply it is a faulty model, reset won't make a difference. I have bought four of these and only one turned out this problem and had it swapped next day.
If the supplier is out of stock then just wait for stock to arrive and exchange it when it does.
Okay, thank you guys. I'll send it back.
Thing is that I'll have to wait until the next shipment to the store I ordered it from, and I've already been waiting since February for the bugger
Anyway, thanks again.
I found my SD card was not inseted properly and that seemed to lead to unpredictable behaviour from the Desire.
i've had a desire (normal version) since the day it was released. but when the HD came out, i just had to have it.
in the beginning everything was just fine with my HD.
but since a little while, the simcard is acting weird.
yesterday afternoon i put the simcard in (had to use a different phone for a day), and everything worked fine. no problems at all.
this morning i woke up, and i looked at the screen of my HD.
no reception, and a little warning telling me to set the time and date.
(it has done this before, it started about a week after i got it).
i try calling, but the phone says "no simcard".
i remove the backcover, and there was my simcard. still in perfect position.
i even tried a little piece of paper to really squeeze the card in.
i took out the simcard, cleaned it (just in case), put it back in and turned off the phone.
a minute later, i turned on the phone again and everything was fine again.
but it's just a matter of time before the phone will say that there is no simcard.
it does this almost every other day, and it's really really annoying.
(it does this to with other simcards)
if i put my simcard in another phone, i don't have any problems, only the HD does this.
can somebody please help, because it's really annoying if i have to restart the phone every other day because it won't recognize the simcard anymore.
If a hard reset (back to factory defaults) doesn't fix this then I'm afraid it sounds like hardware fault and you'd need to get the phone replaced.
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i can't get it replaced (i've been told).
a few weeks ago the phone fell and the screen broke. the screen has been replaced but i've been told that i don't have any warranty on it because of the repair.
the thing i don't understand is, why work perfectly for a whole day (sometimes even more) and without warning all of the sudden the simcard isn't recognized anymore.
with hardware faults the fault should be there all the time, not just after a certain amount of time.
Hardware fault can still be intermittent just like a mechanical fault.
How did the hard reset go?
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i used this guide for the hard reset: http://www.hard-reset.com/htc-desire-hd-hard-reset.html
that was about a month or two ago.
the phone still acts as if there is no simcard sometimes.
the hard reset didn't do anything. (except for losing some data...).
Then if it does this with every SIM card you tried and the SIM cards all work fine in other phones (ruling out SIM card issue) I don't know what else it could be other than hardware.
Software issue can discounted as you have done a reset.
How long getting it back from screen replacement? If not long I'd blame that and insist they repair it.
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i had to sent it twice actually.
the first time they had it for about 2 weeks because they had to wait for parts.
then i got it home, but the glue for the screen didn't stick well enough (1 corner got loose) so i called them and they fixed it for free.
this time they had the phone for about 2 weeks again.
but how the hell am i gonna explain why the simcard holder was affected by the replacement of the screen?
You don't.
The phone has to be pulled apart to change screens and anything could have happened.
If it was only a week ago you got phone back or less I'd just contact them and say "ever since I got phone back this has happened" and ***** till they agree.
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made the call, the're gonna look into it.
so i'll have to sent my phone again, and wait for the're findings.
they first check if it has to do with previous repairs, if not it's not covered by the warranty.
*sigh...*
been sending it up and down for the last couple of months...
supervinnie40 said:
*sigh...*
been sending it up and down for the last couple of months...
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Good luck. If they get funny about it just ***** louder.
But the moral here? Don't drop the phone )
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Mr_JMM said:
But the moral here? Don't drop the phone )
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yeah... i found that one out the hard way.....
well, i just got my phone back. the statement they included says "no error found".
those goddamn f%$#^&% probably didn't even test it out.
it doesn't act up immediatly, it usually happens after a day or so.
maybe they couldn't find any hardware problems, but i know it's still acting up.
i'll just wait till tomorrow to see when the phone stops working.
Just call them back and point out it is intermittent and often takes 24-48 hours after inserting a SIM for it to fail again. Just keep at them.
yeah i will.... on monday.
if i call now, they'll say "send it to us, and we'll have a look".
they don't work in the weekend, so i might as well wait till monday and have a few days with me precious phone.
i haven't seen it in such a long time, i'm starting to miss it...my precious... ;-)
but on the serious side, i really wander what the problem could be. i just don't understand why it suddenly stops recognizing my simcard.
i'm not able to fix it, but i'm still curious.
So ive had two occasions since Wednesday where the person I'm speaking to isn't able to hear me anymore as im holding the phone. I can hear them just fine as they state askingg ifi could hear them. appened once before root and once again after. I checked to make sure that the mute buttosn't pressed both times and it wasnt.
Is this happening to anyone else?
This happened to me as well and when I lightly flicked where the mic is located it started working but after I restarted the phone it woulf stop working and no one could hear me. I just ended up exchanging it for another one and I no longer have the problem. Could be a defective phon so exchange it while you can!!
Sent from my SM-N900T now Free
damn i wonder if this is a widespread problem.
you were able to just walk into tmobile and get a new one? i wonder if they're even in stock anymore where my store is.
i guess i have to flash back to the stock rom. will tmobile give me a hard time that it's been rooted?
Hello xda friends,
Got my note 4 Friday and my phone was randomly rebooting. TouchWiz would also lock up and either stop responding or would reboot. I called Samsung support because AT&T reps don't know anything. I was told the issue was hardware and that's it's a known issue. I was instructed to take my phone back for a replacement.
I asked why there has been no formal announcement yet and they said one should be coming soon. So if you're having this problem return your phone as soon as possible.
Hope this helps some of you guys.
My phone hasn't rebooted once since Thursday, but thanks for the info. It should help a lot of people that will still be within their return/exchange window.
WizeGuyDezignz said:
My phone hasn't rebooted once since Thursday, but thanks for the info. It should help a lot of people that will still be within their return/exchange window.
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My phone had a nasty lockup and reboot shortly after i changed it from dalvik to ART. Switched back and it's been running flawlessly since.
This happened to me a couple of times. I called Samsung and they had no idea and said I was the first to call about it. I don't think it's a big issue and I think it's touch wiz.
Happened on my first phone. Random lock ups and reboots. Got worse on the third day. Then I realized that is actually is a lot worse when playing games. Kingdom Rush Frontiers for example never worked. Kingdom Rush locked the phone very frequently. Listening to spotify for an hour or so caused lockups or reboots. I exchanged it at the AT&T store. The new one has been flawless so far. I highly recommend exhanging it.
This could all be the sign of a hardware fault in the individual unit. These things happen to every phone. There are not any wide spead reports of it being an issue with the note 4. You got a lemon. Either get some sugar and make something of it, or do the exchange (thats what warranties are for.)
stu5797 said:
This happened to me a couple of times. I called Samsung and they had no idea and said I was the first to call about it. I don't think it's a big issue and I think it's touch wiz.
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Omar or whatever the Samsung tech guy I spoke to said that I wasn't the first person to call and to return the phone. Don't know why he would tell me that :/
mdemirha said:
Happened on my first phone. Random lock ups and reboots. Got worse on the third day. Then I realized that is actually is a lot worse when playing games. Kingdom Rush Frontiers for example never worked. Kingdom Rush locked the phone very frequently. Listening to spotify for an hour or so caused lockups or reboots. I exchanged it at the AT&T store. The new one has been flawless so far. I highly recommend exhanging it.
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Yeah I just got home with my new one. I could tell immediately how much smoother my phone was running compared to the previous one. They did a side by side at the att store and they were like "wtf. That should be faster".
boufa said:
This could all be the sign of a hardware fault in the individual unit. These things happen to every phone. There are not any wide spead reports of it being an issue with the note 4. You got a lemon. Either get some sugar and make something of it, or do the exchange (thats what warranties are for.)
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I'm just reporting what I was told. Figured maybe I'm not the only one with an extremely slow phone, lockups, or random reboots on a brand new phone. Things like that should happen. Samsung acknowledged the issues, told me it's a know issue and to return it as soon as I can.
Random reboot, dropped calls, wi-fi freezing...
Same here:
AT&T Note 4 purchased on Oct 18.
Random reboots (a few times a day), dropping calls with "No network available" for about 20 seconds thereafter (a few times a day). Wireless network stops working with no way to reactivate (greyed out control), only a reboot fixes it. "Fixed" that one by disabling "smart network switch". Called AT&T: no info about problems.
Giving it a few more days but will most likely return for an exchange (they don't have them in stock...).
etf said:
Same here:
AT&T Note 4 purchased on Oct 18.
Random reboots (a few times a day), dropping calls with "No network available" for about 20 seconds thereafter (a few times a day). Wireless network stops working with no way to reactivate (greyed out control), only a reboot fixes it. "Fixed" that one by disabling "smart network switch". Called AT&T: no info about problems.
Giving it a few more days but will most likely return for an exchange (they don't have them in stock...).
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The AT&T note 4's seem to have the most issues ....maybe it's the bloatware
Personally, ive owned every galaxy device that AT&T has offered, and EVERY one of them has had random reboots. I just assume its a samsung issue, for the most part i never notice becuase it doesnt typically happen when im using it. I typically only know when i pick it up and its wanting my password for decrypting my device.
I got a note 4 yesterday as well and everything your phone has mine is doing. I am getting a new one as well.
I have somewhat similar issue on my Galaxy Note 4 SM-N910C
http://forum.xda-developers.com/showpost.php?p=58094575&postcount=1852
my first one had random reboots... my second note 4 didnt' have a random reboot once in 8 weeks I've owned it.
I struggled with random reboots (like 5-10 times a day) of my N910A unit! I bought it from Swappa and I thought that Power Button is broken! That happened to my Galaxy S3 T999 (TMo's) long time ago and I had to replace the motherboard! But just regular cache wiping on my Note 4 from Android recovery fixed the issue, no more random reboots!