Develop Bugs

Exchange SP2 Push Mail Providers

Hi all,
Just upgrading to new Imate ROM. Now it seems that Universal has push email can anyone recommend an Exchange SP2 direct push email provider for consumer market? Many thanks for taking the time to read.
Tom C (UK) :lol:

The onlyone I know for the moment is 4smartphone.net - if you find any better (means cheaper), let me know!

Some report are saying 4smartphone.net takes 30 seconds to push an email to your device, rather than 5 seconds or less that others are getting via their own exchange servers.
Its worth asking these website exchange account providers what frequency they run the push 'heartbeat' at - you might end up with a big bill if they haven't set the Exchange/firewall to a reasonable rate.

Device SMS Address
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?

Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!

Settings
I think it is that version. I'm using the new ROM version 1.30.68 with Radio version 1.09.00. I can see the push mail icon in Comm Manager, but it's greyed out, so I'm not sure where to go from here. The 4smartphone support pages are not exactly informative.
Can anyone point me to a website about setting this up? My searches are not getting me far.
Thanks.

Re: Device SMS Address
jdee246 said:
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Click to expand...
Click to collapse
Is the AKU2 ROM available?
Where?
Thanks
Steve

Its a test aku2 universal rom...
http://forum.xda-developers.com/viewtopic.php?t=42743

Got it working
Just need to ignore the instructions on the 4smartphone web page about SMS Device.
From the moment of clicking send on my Desktop to the email arriving in my device inbox the time taken is about 25 secs, which includes gmail forwarding it to the 4smartphone address.

4smartPhone Help!!
Glad to hear that you got the SMS problem sorted which help me out too. I can now sync with contacts but what do I do for the email. Do I have to set an account up on WM5 which I have done but there is no push coming through I have to manually send and receive. Any help much welcome. Thanks

You need to set it up using active sync in WM5. You will need to add a server (secure.4smartphone.net) then your username, password and domain (4smartphone). It will then sync using the GPRS connection.
I've got Outlook desktop, Outlook Web Access (with smartphone) and Outlook on WM5 all synchronizing nicely. My only problem is that I have three pop email account on Outlook desktop, but 4smartphone only seems to work with one.

And just to add the obvious, you need to have email being forward to the address that you got @smartphone.com

Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
4Smartphone.net are US based, where email to SMS is very common. It took the Americans about three years to wake up to the fact that everyone else in the world has to pay for SMS messages to be sent - hence the new push technology from Microsoft.
What they are referring to is a feature known as AUTD (always up to date) which is how Exchange used to do push. A specially created SMS text message would be sent to your phone which told your device that something had changed, and it would then do a sync.
I am told that it worked very well - it is just unfortunate that for everyone outside of the USA the feature would cost many thousands to run for each single user.
Simon.

4smartPhone Help!!
Thanks for your quick reply. I have forwarding set up and all the correct settings for Active Syn in WM5, UserName, Password, Domain and Save password. Under the Options in ActiveSync there now appears and Exchange Server with the following selected Contacts, Calendar, E-Mail, Tasks.
I'm still not sure though what to do with the email all the above are syncing via 3g. In the Messages section do I have to create a new account and if so what are the correct setting for this?
Thanks again for the help and suggestions.
Tom C.

When it syncs with the Exchange server it automatically goes into the Outlook email inbox on your device. If you've previously been synchronizing with the desktop it wipes out those emails, which is why I'm trying the Pro version of 4smartphone and synchronising all three.
Have you checked if test emails you are sending are reaching the 4smartphone email address? You can do that by logging into the web version of Outlook via the link on their website.
Also the push email icon in Com Manager should now be working and it will say Microsoft DirectPush at the top.
That may not be much help, but I am also completely new to this.

4smartPhone
Once again thanks for the help. Just about got it sorted as I read your reply. The missing link for me is that the you don't have to sent up a seperate email account I was looking for server addresses extra but all those go under ActiveSync. Getting mails fine now but not too sure yet about sending them. Are yours sending fine or is there a delay?
Thanks again, you are still once step ahead of me

I've got Push email working with mail2web.com and have a few questions:
I've gota couple of email addresses that won't forward to my mail2web email account and I don't really want to use mail2web's harvester as that only checks once every hour, so I was wondering whether it's possible to set Outlook on my PC to synce with my mail2web account so that my PC will download emails from my POP accounts, then upload them to my mail2web server, which then pushes the emails to my phone?
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
I'm sure I'll have more questions soon.! Cheers.

paulrockliffe said:
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
Click to expand...
Click to collapse
Yup, use 4smartphones.net.
IT'S FOUR QUID A MONTH!

HI
i m using tmobie mda (usa) with the data plan and with the i can configure my pop3 email account on my phone and make to get the emails automaticaly after certain time
so then why do we need exchange server for
i mean i can be wrong too but if i m wrong can someone tell me the right thing
Thanks

I recommend Mail2Web, the simple setting and most important it is FREE.

Cant send email

So all of a sudden, I can not send emails from my dash. I can receive them just fine, I have no issues with mms, internet or anything else.
I have the kavana 6.1, ( love it) the full blown 20 dollar internet deal.
I have tried to completely delete my gmail account and re run the setup and still no sending emails. I can not send from my other email accounts either from this phone.
Does anyone have any suggestions?
Thanks,
Jeff

innovator8 said:
So all of a sudden, I can not send emails from my dash. I can receive them just fine, I have no issues with mms, internet or anything else.
I have the kavana 6.1, ( love it) the full blown 20 dollar internet deal.
I have tried to completely delete my gmail account and re run the setup and still no sending emails. I can not send from my other email accounts either from this phone.
Does anyone have any suggestions?
Thanks,
Jeff
Click to expand...
Click to collapse
Are you using the right entries for the incoming and outgoing mail server?

See this thread: http://forum.xda-developers.com/showthread.php?t=396126&highlight=smtp
Moderator: might be a good idea to make the thread a sticky.

So my problem seems to be the same as the listed in that thread, I just redid my "connections wizard" and it is sending now. For how long, I dont know.
Thank you all and I will keep looking here for a solution.
Jeff

Jeff: read all the entries in the thread. It is a known problem and there is a registry hack to allow you to enter a valid SMTP server string into the requisite OEM field. The standard WM6.1 build ships with this value set to NULL (or even worse it might be set to " ")

swyftmeister said:
Jeff: read all the entries in the thread. It is a known problem and there is a registry hack to allow you to enter a valid SMTP server string into the requisite OEM field. The standard WM6.1 build ships with this value set to NULL (or even worse it might be set to " ")
Click to expand...
Click to collapse
Start from the last page and make your way back as it's towards the end.
There's even a .cab install for them who arn't familiar with a reg editor...

For those having Email Sending Problems (outgoing SMTP).

I've been having email sending problems through my operator Vodafone Ireland (using my TP2).
I'll keep this post updated with any further information that I receive in the hope that it will help any other folks out there with E-Mail sending problems.
Last Update: 25/08/2009 @ 14:31 IST
Email sending works fine over WiFi for me (others describe complete failures, and solutions to same, below). However over GPRS/3G I get the following error:
"The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
For those with similar problems, this is what I have found so far.
The only way that I have found to "fix" this problem is to delete my email account settings and re-enter.
However beware if sending ever fails again then it may continue to fail until you delete/re-apply the settings again!
This could be due to a Microsoft "feature" in WM 6.1 to allow mobile operators substitute their own outgoing email server for use with their networks.
The alternative server is meant to be sent OTA into a non-editable OEM Registry setting on the Phone (apparently).
The server name substitution then only occurs when there is a send failure.
If the operator does not support this feature the substituted email server will be blank and will continue to be set to blank for the email account until it gets deleted and re-setup!
Microsoft have issued a hotfix for this problem way back in 2008 and according to Barneyabz (below) this fix should be in the TP2 ROM Build. However, I may be seeing another variation of this problem due to network roaming. When I was in France I was able to send emails over GPRS/3G. It was when I came home that email sending started to fail. My mail account could have been trying to use the France email server when I was back home. (No way to prove this - of course).
Another issue that will cause the above error message when sending email is if your Mail Server blocks port 25 (and uses another port instead). This will cause mail send to fail on all connections (GPRS/3G/WiFi). Adding the port is really easy, at the end of the outgoing mail server address just add :xxx where xxx is the port number. For example: auth.smtp.1and1.co.uk:587 (Credit: Barneyabz)
I found various threads with various fixes that didn't work for me but may work for you so I include the links as follows.
Note that any of the "fixes" that include deleting and re-setup of email settings may not last. Email sending may get broken again if there is any other send failure.
Links as follows:
Microsoft has created a hotfix for this issue in 2008 but it doesn't install for me (WM version error). Probably because this "fix" is already in my ROM.
Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
ButtonBoy suggests the following fix:
http://forum.xda-developers.com/showpost.php?p=2776411&postcount=83
A good description of the Operator Server problem (from MicroSoft Tech support) plus ButtonBoy fix in a CAB in "Tracy and Matt's" Blog here:
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
Various other fixes suggested in the following thread:
http://forum.xda-developers.com/showthread.php?t=396126&page=12
Hope this helps!
If anyone has any further information please tag it on!

I had this exact same problem and came across the fix you mention, but none worked for me.
I found out that is for an older build, whcih is why Microsofts hotfix won't install for you (or me) and I understand Microsoft fixed the issue in our build. Although my error message was the same it turned out to be because my mail server blocks port 25 when setting up my mail account as IMAP. Got the right port number from 1and1 and all worked fine (took me three days to find this out and resolve though!)
Cheers
Barney

Barneyabz said:
I had this exact same problem and came across the fix you mention, but none worked for me.
I found out that is for an older build, whcih is why Microsofts hotfix won't install for you (or me) and I understand Microsoft fixed the issue in our build. Although my error message was the same it turned out to be because my mail server blocks port 25 when setting up my mail account as IMAP. Got the right port number from 1and1 and all worked fine (took me three days to find this out and resolve though!)
Cheers
Barney
Click to expand...
Click to collapse
Hi Barney,
Thanks for the information. I assume that if you had an outgoing port problem that sending over WiFi didnt work either?
Thanks,
Mike.

Nope, it wouldn't work either over wifi nor over 3g. The minute I changed the outgoing mail server address to include the revised port number it worked fine. Took me three days to figure it out though! Adding the port is really easy, at the end of the outgoing mail server address just add :xxx where xxx is the port number. Mine now reads auth.smtp.1and1.co.uk:587
Good luck
cheers
Barney

Email Messaging on HTC Touch Pro2

Hi All,
Say, if i do emails on my tp2, i send the email out and forget to bcc me, i forward the email to myself separately. I only get my signature without the full contents. Wondering if this is normal??
Is there any way we can configure the client or alternate programs to like pull emails like from 9am to 6pm instead?
Kinda like Nokia's default email client on e71s, i can choose when and how to download emails. And at the same time have an option to automatically send me a copy of the emails.
Thanks alot in advance or sorry if this is a stupid question..
EDIT: Is this a known thingy? Will wm 6.5 be addressing this issue?

1. When I forward mails, the entire message is included. I can think of 2 reasons why this isn't working for you.
a. You use Windows Live email (ie Hotmail) and you didn't toggle on the setting in Windows Live to include original message when replying/forwarding.
b. You've only set to download the email headers. You need to download the full message from the server before forwarding to include the whole message.
2. You can schedule your email push/pull between specific times of the day only if you use Windows Live or Exchange.
I know many people like to bcc themselves on all emails but you can just check the Sent folder as an alternative. I guess it's just a matter of preference...

My work email is primative pop3/smtp.. I'm using the default messaging on the htc touchflo3d, not the windows live.
Hmm.. i'll try the down entire message thingy..

Hi,
Have tried to use download entire email messages... still the same.. when i forward the email out.. it goes until only my signature.. does not forward the entire message

anymore ideas??

I was wondering that perhaps it may be because you're connecting via POP3. But this doesn't appear to be the case. I just tested setting up my Gmail account via POP3 and I can forward messages just fine.
After you tap on "Forward", you should be taken to a compose screen where you type in your recipients. If you scroll down, do you see the original message in full?

thats the thing... i can see the whole email in full.. theres teh "edit original sender's message" thingy...
but when i actually click send.. it only send out the portion i typed.. -.-
I have sent my phone in for service b4, updated software, hard reset... all the same... maybe i'll try my gmail and update again..

What happens if you tap the part thatt enables you to edit the original message before you send?

same ; ;
10chars

tested with Gmail and yahoo... by configuration, both uses imap on the client..
tested with my other personal email from isp... think i found a pattern..
If i forward from inbox.. everything ok..
If i forward from sent items... only what i type is sent...
i didnt test on imap.. deleted my account.. anyone got any observations??

any help??!?? ; ;

Two Exchange Mail bugs [16 may]

Hi guys,
I have noticed a strange thing with Exchange mail app. When I send my e-mail it does send it but, however, saves the message as a draft as well. After some time my DRAFTS folder is becoming a copy of my SENT ITEMS which is a bit annoying. Does anyone experience the same / has any cure for that?
Second "bug" is when I try to reply a facebook notification. Now, when I post a photo on FB and someone leaves a comment ot that, I receive an E-Mail notification like "John has commented on your photo...", and in the message body it says: REPLY TO THIS E-MAIL TO ANSWER THE COMMENT. It has always worked for me using Outlook, webmail, WinMobile-outlook-mail (and it still does) to hit the "Reply" button, type smth thus leaving a comment. However, no comments are left if I try to "reply" on "John's comment" using my Desire.
Any clues?
Using HTC default Exchange mail app.

anyone?...

I guess the two problems may be related. Are the Facebook replies going out through your Exchange account?
To diagnose the first problem, can you see if the Exchange server is logging any errors? Get your system administrator (if it's not you) to check the application event logs, while you're doing a send/receive.

I have the first problem - intermittently any mail I send is also saved to the drafts folder and its a little annoying. Personally I don't believe the second problem is related in any way at all...

temka said:
I have noticed a strange thing with Exchange mail app. When I send my e-mail it does send it but, however, saves the message as a draft as well. After some time my DRAFTS folder is becoming a copy of my SENT ITEMS which is a bit annoying. Does anyone experience the same / has any cure for that?Any clues?
Using HTC default Exchange mail app.
Click to expand...
Click to collapse
I have the first issue when using my office email account. We use Lotus Notes and the interface between the device and the Domino server is Commontime software, using Activesync client on the device.
Commontime advise that this is only an issue with Android 2.1 devices as the outgoing mail is not stamped with a Posteddate field.
I also have a Hotmail account on the Desire, and I do not get the "sent -> drafts" syndrome with that account.

Deleting and re-adding accounts is fixing problems for some people. I would suggest delete, reboot, re-add.

Already tried that but didn't work.

Rob Pomeroy said:
Deleting and re-adding accounts is fixing problems for some people. I would suggest delete, reboot, re-add.
Click to expand...
Click to collapse
does not work for me either

Rob Pomeroy said:
To diagnose the first problem, can you see if the Exchange server is logging any errors? Get your system administrator (if it's not you) to check the application event logs, while you're doing a send/receive.
Click to expand...
Click to collapse
--or, in the case of Lotus, the logs from Commontime.

Sometimes answers or new mails ends up staying in draft.
I've found out that on some e-mail addresses it takes the domain away.
[email protected] becomes [email protected]
On both answers and new ones. And it can be one out of two...
Any ideas?